Close to the train station and not a far walk from some busy shopping streets. They validate parking Room/ water had a smell of sulfur. The couch in the room had a visible white stain.
quality of hotel rooms were cold
very clean in reception area and room. ice maker on each floor nice booked a triple room but had to ask for extra towels and cup etc
Close to Train Station. Heat did not work properly.
acess to city centre Our room was cold and very noisy heating device
Good situation for shopping, pubs etc none
We booked a triple room and it was small and only had a double bed. This is a solid budget hotel
friendly/very helpful reception staff/ cleaning staff very approachable and went out of their way to meet our needs/ service in all aspects highly recommended / well done dont think guest reviews of any hotel are helpful as they tend to be based on emotion and every hotel should be assessed on its own merits.
concert we had booked room was very cold and smelled of stale smoke, restaurant very very cold and food also very cold.
Ease of check in / check out - plenty of staff available during busy times. Breakfast facilities and food of a high standard. How room price jumped by £40 due to a football match being played in the City.
The location was good and central, good speedy check in service and they also provide luggage lock up on departure if required so you don't have to cart unnecessary bags around until required. No complaints
Very comfortable. Lovely location overlooking the river Kelvin. Quiet inspite of being very close to Gt. Western Road. Very convenient for Underground station.Full cooked Scottish Breakfast very good!! On street car parking is a bit congested, but we always found a space nearby
Lovely room, nice and big, very clean Staff could be friendlier
Friendly, comfortable, good breakfast
I have stayed there before, the staff were as always friendly and helpful and this time I even had hot water in the shower. the sound insulation is not the best, later in the night I could hear the couple in the next room being intimate, so I will definitely book this hotel again next time I am in town :)
easy to find, close to where i needed to be, clean, friendly
The location, comfortable bed....and decent cooked breakfast.
The hotel was warm, comfortable and welcoming, the staff attentive and the breakfast couldn't be faulted
The staff were very friendly
We are an American family of 4 (2 adults and 2 children under 3). The location was great since we were 2 minutes from the underground/subway and a short walk to the University campus. There were plenty of eating options all day, including nice restaurants and cafes, but also a pizza shop and a sandwich shop. Parking was easy and cheap (on street for 4BP/day). The street was also quiet and the in-room fridge was useful for making lunches etc. for our kids. We were in a room next to the front door of the hotel with poor sound proofing to the reception. Our bed was very uncomfortable; we felt every spring and it was noisy. The shower was a bit sporadic in temperature. Simply, the room felt cheaply decorated and tired. Regardless, we'd probably stay here again (but ask for a different room if available) since it was a good location and a good price.
Very close to central Glasgow
Clean and tidy no problems except the TV was a bit dodgy. TV
Área de fitness excelente. Pessoal educado e atencioso. Limpeza impecável. Eles oferecem um computador para uso dos hóspedes, talvez fosse melhor colocar mais um, pois como o hotel fica numa área muito movimentada a utilização deste é bastante concorrida. Não.
Excelente hotel, quarto confortável, ótima localização
A situação e o conforto.
a qualidada dos quarto e banheiro
localização mais higiene, melhor qualidade de pequeno almoço
Gostei muito da simpatia dos funcionários e a forma prestável na resposta às nossas solicitações como por exemplo localizações daquilo que pretendiamos.
Do bom aspecto do hotel
A simpatia dos funcionários, a localização do hotel no âmbito da cidade (próximo das ruas de comércio principais e das mais importantes salas de espectáculos) e o sossego da rua onde o mesmo se localiza. A limpeza do quarto não era a melhor, havendo "despojos" do(s) cliente(s) anterior(es), como um recipiente de comida feita! Havia uma falha de energia que afectava o televisor (assunto resolvido pelos funcionários),
Café da manhã (breakfast)
Gostei sobretudo da simpatia dos funcionários do Hotel, do pequeno almoço e do silêncio e sossego do Hotel, tanto de dia como de noite. Os lençóis não foram mudados durante a nossa estadia (6 dias) e as toalhas de banho não tinham um cheiro agradável.
Perto do centro
acessibilidade, relação qualidade-preço
Do atendimento e da comodidade em ter um pub dentro do Hotel. Instalação de telefones nos quartos.
excelente relacao preco-qualidade pois hotel esta localizado no centro e os quartos nao sao exiguos no ultimo dia nao foram trocadas as toalhas do quarto, devem melhorar na limpeza
Gostei muito da arquitetura do centro da cidade!
Gostei do preço e da localização, porque tinha uma situação próxima da estação de comboios e do centro de Glasgow.
O banheiro é bem ruim. A mobília do quarto esta em mau estado. Mas, pelo preço, nem da para reclamar.
Localização. Melhores casas de banho.
A boa localização
Bom ambiente, quarto amplo e confortável Quando chegámos, não tinhamos toalhas no quarto. No entanto o assunto foi rápidamente resolvido
Localização e conforto do quarto. Não repararam um candeeiro de cabeceira após termos pedido.
Localização e preço O prédio é um
Da simpatia dos funcionários da recepção Não levarem os hóspedes a restaurantes que dizem fazer parte do hótel e cobrarem pela viagem
A simpatia das pessoas que lá trabalham, a localização no centro de Glasgow e a variedade de alimentos no pequeno almoço
Para um hotel de 3 estrelas tudo funcionou como devia. O peq. almoço é bastante bom. O hotel fica mesmo perto da estação de comboios e das principais ruas de Glasgow.
tamanho do quarto e as camas são confortaveis localização
Localização; conforto do quarto. Trata-se de um hotel com alguns anos, com um bom desenho e divisionamento, mas um pouco descaracterizado pelas intervenções recentes de manutenção.
A relação preço/qualidade era boa...
Localização na cidade,perto de meios de chegadas e partidas,passeios e conhecer a cidade.
A localização, bem no centro da cidade e próximo da zona comercial. Staff simpático; pequeno almoço razoável e quartos limpos. Aconselhável para todo o tipo de viajantes. Bom preço.
This hotel was rated 5 star on your web site but doesn't merit this rating, either for the facilities or for the dining room - 4 at a stretch. We are compparing it to the Balmoral in Edinburgh, also reserved through your site which is definitely a 5 star.
Room was great & reception staff very helpful.
Very cute decor in clean, spaceous rooms. Well stocked free mini bar in each room. Also, the 7th floor lounge was a great feature with cozy chairs, free internet, computers, bar and snacks. Only a short one block walk from Queen St train station, easy even with our luggage.
The temperature in the room was quite high and we couldnt get it low enough.
The location and the size of the room were excellent for the money - I will stay here again and recommendto others.
Friendliness of staff Noise from extractor fans outside building.
Well positioned for all facilities offered by Glasgow City We would have liked a lounge/bar facility the reception area being small meant having to always go to the bedroom.
The room was very nice No car parking, the nearest car park was a 5 minute uphill walk. The breakfast was very poor. I had to ask the same girl, who didn't understand english very well for coffee 3 times. I stayed for 3 nights and had to get the room keycard re-activated each day. It was the first and last time I will stay at this hotel
All staff were extremelly pleasant and helpful. Great central location None- no problems at all
Central location Parking facilities
Room was exceptionally clean and comfertable and to get parking in city centre a real bonus
The hotel is very central and very close to the town centre. We were there with friends and i can say they were more than happy with the facilities at the hotel. I don't have anything to say on this as we were all very happy.
Location Price of breakfast - we like light breakfast but no option for continental package so we ate out to avoid the high breakfast charge
The lobby is nice and modern and the staff were friendly/helpful. Appreciated the free WiFi. The room felt like a nice hostel, not a 4 star hotel. This location is 2 blocks from the nightclub scene so it was very loud with people shouting on the streets and cars revving their engines. The water closet was very plain and the toilet paper quality poor. There is no pool/whirlpool/jacuzzi. We booked this room at a discount rate, thankfully. Had I paid full price, I would not have been happy with the full-rate and the quality of hotel. This is more like a 2 star hotel.
Close to everything...only a walking distance to great restaurants and shops, the hotel is very nice...modern decorated and clean. I also liked the icemachine on our floor. The room we stayed in was a little narrow..and it would have been nice to have a fridgerator in the room to keep cold drinks in.
Good location near the town and Renfield centre. Good food. I stayed in room 221, this room was draughty and sounds from outside came in as the window seemed poorly insulated from sound/draughts. Previous rooms i stayed at here never had this problem.
Location in centre of glasgow and convenience to get to places lack of parking faciliities
The proximity to Glasgow centre and all the amenities we were looking for.The ice machine is a nice touch.
Convenient, clean, quick check-in and check-out, lovely shower Pillows were uncomfortable
It's central location I think the price of breakfast is expensive, I've had better for less, otherwise it ticked all our boxes.
Hotel was modern and very clean. Staff were also very friendly. Gym facilities were advertised but no weights section existed. As such I was disappointed to not be able to do a workout as planned. It would be useful to clarify this on the website I.e. Call it a cardio gym.
Although i requested a smoking room all were taken staff very helpful and arranged for ashtray many thanks
staff's friendliness and location
Clean and comfortable rooms Lack of remote controls for the tv
the staff were excellent, very helpful and friendly the double room was very small, and both rooms were cold when we arrived
The location and the quiet room The room was very small. The front desk area was cluttered
location really slow internet connection, strange noises from the bathroom
Very friendly and excellent location
Friendliness of staff, comfort of room and decent food. Brilliant value for money. Car park a bonus
The clerk at the desk was very personable.
Location, ease of check-in/check-out.Value for money. Minibar not stocked.Double room a little short of space.Poor service at breakfast.
Atendimento, conforto, refeições.
o que mais gostei neste hotel foi da limpeza e do conforto e tambem da atenção e educação dos funcionarios tanto funcionarios das limpezas como recepcionistas.
Da ausencia de ruido no quarto Quase tudo. A foto do quarto disponivel no booking não tinha nada a ver com o quarto. Este era velho e estava tudo a precisar de renovação. A janela dava para uma parede.
As únicas coisas que não apreciei foram: por altura do pequeno almoço, onde estava instalada a confusão, foi preciso esperar bastante tempo para sentar, os empregados não estavam devidamente orientados e por isso mesmo não prestaram o melhor serviço e a casa de banho do quarto, por ser muito pequena e comparativamente ao quarto (que foi recentemente renovado) estar muito antiquada.
Da localização e do conforto do hotel relativamente ao preço. Melhor treinamento do pessoal na recepção.
Quarto silencioso, boa localização e bom café da manhã. Quarto um pouco apertado, wi-fi tem sinal muito fraco dentro do quarto (funciona apenas no corredor/recepção).
O hotel fica perto da universidade de Glasgow, e numa rua principal, muito conveniente. O interior do hotel esta' bem dividido e os quartos sao sossegados e silenciosos. A cama e a casa-de-banho do meu quarto eram adequadas, e o chuveiro excelente e fa'cil de usar. O pequeno-almoc,o e' bom e variado. Os empregados s~ao atenciosos e simpa'ticos. A ligac,~ao `a internet e' muito u'til. O u'nico problema deste hotel e' com a limpeza. Os tapetes, almofadas, carpetes e cortinas t^em muito po'. O hotel deveria usar um aspirador a a'gua, ou com melhores filtros, porque depois das limpezas fica ainda muito po' no ar. Os aquecimentos est~ao sujos e peganhentos por tra's. Os lenc,o'is sao lavados c detergentes agressivos e e' difi'cil dormir c esse cheiro.
I couldn't ask for a better location. It's literally located right across the street from Glasgow Central Station, so it's essentially in the heart of the city centre of Glasgow. The staff was also very nice and accomodating. I ran out of coffee and the front desk receptionist literally went back to the kitchen to get me more coffee packets. There were actually 2 staff members working teh front desk reception at different shiftf (one younger genetleman and one younger lady,) and they were both very friendly and informative with my inquiries about different destinations to see in Glasgow. I don't really care about the fact the hotel room was average at best, because for the location and price it is well worth it. I didn't even care about the fact it could get very noisy all the way to 5 am on the weekends given its proximity to the nightclubs/pubs. My MAJOR issue with the hotel was the lack of heat at night. There's a radiator right by the bed that seemingly only works in the morning. At night time it's completely shut off which is a problem given the weather was usually around 0 degrees celcius (32 farenheit.) This is a major issue that they need to fix promptly and I'm just glad I didn't end up getting sick during my stay there. I would rate this hotel much higher if I didn't have this heating issue. Unfortunately I did, and it factors in heavily to my decision of rating it as just "okay." If they fixed their heating issues, I would have no problem with staying there again, but if not, I'd look elsewhere.
Considering the price, the facilities were not great and the room was fairly noisy (from the plant/deliveries at the back of the hotel).
The location of the hotel is fantastic. They claim to offer wifi but there was no information regarding this in the room. In fact there was no information in the room whatsoever, no information regarding, breakfast times and costs or any other hotel services.
Good points .Indian resturant was exellent , staff are cooperative & smily all time, Very small unclean rooms .only few tv channels. Very poor internet ,Wi fi not working properly diconnecting frequently every 4- 5 min too slow download & opening pages .1st night I feel quake , but it was room shaking & vibrating with the passage of large vehicles like an earthquake .Very expensive compared to their limited service provided.>>I'm totally not recommending this hotel esp if u are using internet & need clean rooms .