Nice room. And public areas are impressive. Bit old fashioned Upper floors could do with a make over
Excellent breakfasts, overall atmosphere of hotel, immaculately clean rooms, very comfortable bed, general facilities in room and hotel, location which is next to station. None
Very central location and comfortable room Tricky to find the retaurant serving breakfast
The sevice in general was poor and too slow and will need to sharpen up considrabley.
very central for shopping rooms were very poorly heated! very cold!
Great hotel after refurb None
classic building and location - lots of history and interesting architecture
Great location and value. Beds are comfortable and staff are really friendly. Wifi is terrible
Parking available No paper after request/hotel badly finished/no thought put into layout eg large bathroom -towels and rail at opposite end from bath and basin
Staff could be more friendly and helpful. Also wash cloths and more soap in the rooms would be nice.
The central location in Glasgow. The two single rooms we booked were very small with no air conditioning. The one upholstered chair was thread-bare. With the window open for fresh air the traffic noise was unbearable. The hotel has a very rigid no refund policy so be very careful when paying up front. We would not stay at the Grand Central again nor would we recommend it to our friends.
The location and hotel are amazing. This hotel is right next to the train station and a very loud night club. It is very loud.
o que mais gostei neste hotel foi da limpeza e do conforto e tambem da atenção e educação dos funcionarios tanto funcionarios das limpezas como recepcionistas.
As únicas coisas que não apreciei foram: por altura do pequeno almoço, onde estava instalada a confusão, foi preciso esperar bastante tempo para sentar, os empregados não estavam devidamente orientados e por isso mesmo não prestaram o melhor serviço e a casa de banho do quarto, por ser muito pequena e comparativamente ao quarto (que foi recentemente renovado) estar muito antiquada.
Atendimento, conforto, refeições.
Da ausencia de ruido no quarto Quase tudo. A foto do quarto disponivel no booking não tinha nada a ver com o quarto. Este era velho e estava tudo a precisar de renovação. A janela dava para uma parede.
Simpatia, cordialidade e eficiência dos funcionários do Hotel. Existência de salas com computadores e de trabalho com bom ambiente. Necessidade de ar condicionado no quarto.
O quarto é pequeno mas muito confortável. A cama é maravilhosa! O fato de não ter estacionamento e café da manhã.
Room was small but cozy. The staff were really great. Nope all good.
Great location, comfortable and quiet room.
The room is very small, but it has everything you need. It is perfect for a traveler like me who really only needs a clean place to sleep on a trip. Also, they had complimentary wine and cheese in the evening, which was delicious!
Breakfast...it was also a quiet atmosphere. Staff was very accommodating. Nothing
The hotel holds a free cheese and wine social at night that gets you out of your tiny room to stretch out and relax with other people. The noise level throughout the hallways was none to low. The staff were friendly and helped with directions to places. The breakfast wasn't really substantial enough for people who were about to walk about for the entire day. We'd make it to 10AM and already be hungry. They only offered cooked bacon, everything else was continental. The area didn't offer an alternative.
This guest did not leave comments about this hotel.
The cheese and wine is a great idea and the value overall for being right next to George Square is amazing. Clean and friendly to make up for the small room.
Perfect location! Friendly, courteous, helpful staff. Clean and quiet room. LOVED the 5-8pm wine and cheese! Minor .... But would have liked another knob to hang towels in bathroom- only one knob. Heating rail to dry damp stuff. Small room but very well laid out- cozy
The staff had the best customer service that I have ever experienced at a hotel. The rooms are very small but the location and staff make the experience more than good.
It was very close to the station.
A situação e o conforto.
Excelente hotel, quarto confortável, ótima localização
Área de fitness excelente. Pessoal educado e atencioso. Limpeza impecável. Eles oferecem um computador para uso dos hóspedes, talvez fosse melhor colocar mais um, pois como o hotel fica numa área muito movimentada a utilização deste é bastante concorrida. Não.
Localização e preço O prédio é um
tamanho do quarto e as camas são confortaveis localização
Localização na cidade,perto de meios de chegadas e partidas,passeios e conhecer a cidade.
A relação preço/qualidade era boa...
Da simpatia dos funcionários da recepção Não levarem os hóspedes a restaurantes que dizem fazer parte do hótel e cobrarem pela viagem
A localização, bem no centro da cidade e próximo da zona comercial. Staff simpático; pequeno almoço razoável e quartos limpos. Aconselhável para todo o tipo de viajantes. Bom preço.
A simpatia das pessoas que lá trabalham, a localização no centro de Glasgow e a variedade de alimentos no pequeno almoço
Para um hotel de 3 estrelas tudo funcionou como devia. O peq. almoço é bastante bom. O hotel fica mesmo perto da estação de comboios e das principais ruas de Glasgow.
Localização e conforto do quarto. Não repararam um candeeiro de cabeceira após termos pedido.
Localização; conforto do quarto. Trata-se de um hotel com alguns anos, com um bom desenho e divisionamento, mas um pouco descaracterizado pelas intervenções recentes de manutenção.
O Hotel é muito bom, simples e o quarto é bastante confortável. Com computador e acesso livre à internet. A localização para férias não é a ideal mas fica ao lado do rio.
O hotel tem a vantagem de estar muito proximo do centro de convencoes de Glasgow, a beira do rio Clyde e em um lugar proximo aos principais centros de compras. O breakfast ee razoavel, mas a organizacao do mesmo ee ridicula. O hospede quando chega ao local do breakfast ee perguntado que tipo de refeicao que deseja: os precos variam de acordo com a opcao "cooked or light breakfast". A diferenca de precos ee de 3,5 pounds entre ambos. Nao vejo razao para nao estabelecer um preco unico intermediario (a diferenca nao ee tao grande) e dar o direito ao hospede de optar o tipo de refeicao que preferir no momento que quiser.
The greeting as we arrived and the help of the reception staff with all queries i.e. car parking, public transport, weather, etc. We don't like using lifts.Felt a like second class guests in the dining room as we were on a 2 night B & B break which included dinner on one night.
The room was clean and we were upgraded to a suite from a de luxe room presumably as the hotel was busy. It was a little antiquated in the bar as they did not sell Rose wine by the class which was likle going back ten years in time. When I challenged the waiter he was a little sullen.
Being upgraded to an apartment free of charge the heating didnt work at all in the room and was very cold
The room was immense and extremely comfortable;the staff so friendly and helpful and the leisure facilities are first class.Our breakfast was also excellent,though perhaps a bit expensive.
Enjoyed our stay from start to finish. Great food, helpful staff and excellent leisure facilities. Central location makes it easy to access by car or train and its a short walk to hit the shops/nightlife. Excellent!
Food,lesuire facilities and good accomodation and service was excellent.
Friendly, helpful staff always eager to assist made our stay very relaxing
attended a concert at Hampden No
The staff could not be more helpful - I also thought that due to the rate we got through "Booking.com" it was good value for money.
The staff , they were really approachable , very customer orientated and the service everywhere was great. Nothing - it was great
The staff were extreemly helpful. Lovely toom The shower cubical was very small and tight
it was very modern, lounge an bar was very nice.. room was awfull small, was no space for my suitcase..sheets were not changed.
Staff very helpful There is no parking facility and no internet
Friendly staff. Excellent food
Liked the atmosphere, the modern decor, and the Quality Indian restaurant. Mattress was soft (for our taste at least). Bath was very small. Unfortunately we had a water leak from the room above which came down into our bath. Fortunately we were not in the bath at the time.
The Hotel is fresh and modern, very central location. Staff very friendly and helpful without being intrusive.
acess to city centre Our room was cold and very noisy heating device
The location was good and central, good speedy check in service and they also provide luggage lock up on departure if required so you don't have to cart unnecessary bags around until required. No complaints
Close to Train Station. Heat did not work properly.
We booked a triple room and it was small and only had a double bed. This is a solid budget hotel
Ease of check in / check out - plenty of staff available during busy times. Breakfast facilities and food of a high standard. How room price jumped by £40 due to a football match being played in the City.
Good situation for shopping, pubs etc none
friendly/very helpful reception staff/ cleaning staff very approachable and went out of their way to meet our needs/ service in all aspects highly recommended / well done dont think guest reviews of any hotel are helpful as they tend to be based on emotion and every hotel should be assessed on its own merits.
concert we had booked room was very cold and smelled of stale smoke, restaurant very very cold and food also very cold.
quality of hotel rooms were cold
Close to the train station and not a far walk from some busy shopping streets. They validate parking Room/ water had a smell of sulfur. The couch in the room had a visible white stain.
very clean in reception area and room. ice maker on each floor nice booked a triple room but had to ask for extra towels and cup etc
Os quartos são fabulosos. Uma estadia muito confortável. Fácil caminhada até a cidade, lojas e restaurantes. A equipe é simpática e experiente.
O apartamento é bastante espaçoso e tem boa localizaçaõ.Possui estrutrura de apart-hotel ( aliás é ). Não têm o conforto e os serviços de um hotel convencional.
Enjoyed the overall character of the property with individual rooms and the superb food Disappointed that we were not able to check in until late we were not aware of a 4pm policy
The room was very nice and the breakfast was lovely. As I arrived at 1am and left at 7.30am, there was not much time to enjoy it but it did make me want to return on my next visit. Only that at 1am when I walked in the front door - tired and not happy due to delayed flights, I had to carry my own bag up all the stairs while the male attendee sat in his chair and ignored my presence.
The comfort and relaxing atmosphere
Beautifully appointed. Excellent service. Beauty rooms most attractive. Beautiful grounds and views. My friend who accompanied me during the day for a beauty treatement but was not staying at the hotel was asked to pay £15 to use the pool for half an hour. Preposterous.
Helpful but unobtrusive staff Buffet style breakfast, would have prefered cooked to order, therefore, hotter food.
the food, the atmosphere, the building and gardens, the spa, there was not one thing I could fault about this hotel, if you get the chance treat yourself to a break here. next time we will be staying two nights. ps the spa is a must.
upon arrival peculiar sewer like smell in room - they said they had to flush something out - smell dimished but still lingered in the air
This Hotel is definitely worth its 5 star credentials and has lots of character, a very nice gym/pool and very helpful staff It can feel a little bit reserved at times with very formal procedures during dinner
The biggest asset to the hotel is the staff they are all delightful, in particular Nicole, Gillian and Kirsty looked after us very well. The hotel is a lovely place to stay and I just wish we'd been able to play the golf course, we'll just have to come back. The only problem we had was one day our room was not cleaned but as soon as I mentioned this it was sorted mmediatelty. There is a large television in the bar with sports on, the bar itself is very nice but the TV is really out of place there and should perhaps be in the Spike Bar.
Position and leisure facilities including the Aveda Spa Menu included with package was limited for vegetarians although the last night the Chef provided an alternative when asked.