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Very central location and comfortable room Tricky to find the retaurant serving breakfast
Great hotel after refurb None
very central for shopping rooms were very poorly heated! very cold!
The sevice in general was poor and too slow and will need to sharpen up considrabley.
Excellent breakfasts, overall atmosphere of hotel, immaculately clean rooms, very comfortable bed, general facilities in room and hotel, location which is next to station. None
Friendly staff , comfortable room. Concierge /Bell Boy was unbelievably friendly as if I had known him all my life. Lobby / Check in design is terrible considering historic past as a Grand railway hotel. Breakfast Room Interior was even worse , like a roadside cafe . Had no "Real " coffee which is outrageous in todays world of hospitality.
Parking available No paper after request/hotel badly finished/no thought put into layout eg large bathroom -towels and rail at opposite end from bath and basin
classic building and location - lots of history and interesting architecture
Da ausencia de ruido no quarto Quase tudo. A foto do quarto disponivel no booking não tinha nada a ver com o quarto. Este era velho e estava tudo a precisar de renovação. A janela dava para uma parede.
o que mais gostei neste hotel foi da limpeza e do conforto e tambem da atenção e educação dos funcionarios tanto funcionarios das limpezas como recepcionistas.
Atendimento, conforto, refeições.
As únicas coisas que não apreciei foram: por altura do pequeno almoço, onde estava instalada a confusão, foi preciso esperar bastante tempo para sentar, os empregados não estavam devidamente orientados e por isso mesmo não prestaram o melhor serviço e a casa de banho do quarto, por ser muito pequena e comparativamente ao quarto (que foi recentemente renovado) estar muito antiquada.
O quarto é pequeno mas muito confortável. A cama é maravilhosa! O fato de não ter estacionamento e café da manhã.
Simpatia, cordialidade e eficiência dos funcionários do Hotel. Existência de salas com computadores e de trabalho com bom ambiente. Necessidade de ar condicionado no quarto.
Building was a lovely adaptive reuse of a former printing house. Rooms were lovely and very modern. Most comfortable hotel bed that I have ever slept in. Staff was fantastic. Absolutely loved the evening wine and cheese!! Can't say enough good things
Modern, clean, comfortable, and cozy. Tiny room but the design is perfect. Great little breakfast option. Wonderful staff with charming customer service. They were very accommodating in letting me leave my luggage for a few hours after I checked out. I wish there was a little closet to hang up clothes. The room I had there was just a hook with 3 hangers for hanging a couple items. For a one night stay that's fine but for multiple nights could be annoying.
The cheese and wine is a great idea and the value overall for being right next to George Square is amazing. Clean and friendly to make up for the small room.
Great location, comfortable and quiet room.
Perfect location! Friendly, courteous, helpful staff. Clean and quiet room. LOVED the 5-8pm wine and cheese! Minor .... But would have liked another knob to hang towels in bathroom- only one knob. Heating rail to dry damp stuff. Small room but very well laid out- cozy
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
It was very close to the station.
A situação e o conforto.
Área de fitness excelente. Pessoal educado e atencioso. Limpeza impecável. Eles oferecem um computador para uso dos hóspedes, talvez fosse melhor colocar mais um, pois como o hotel fica numa área muito movimentada a utilização deste é bastante concorrida. Não.
Excelente hotel, quarto confortável, ótima localização
Para um hotel de 3 estrelas tudo funcionou como devia. O peq. almoço é bastante bom. O hotel fica mesmo perto da estação de comboios e das principais ruas de Glasgow.
Localização na cidade,perto de meios de chegadas e partidas,passeios e conhecer a cidade.
Localização; conforto do quarto. Trata-se de um hotel com alguns anos, com um bom desenho e divisionamento, mas um pouco descaracterizado pelas intervenções recentes de manutenção.
tamanho do quarto e as camas são confortaveis localização
A simpatia das pessoas que lá trabalham, a localização no centro de Glasgow e a variedade de alimentos no pequeno almoço
A localização, bem no centro da cidade e próximo da zona comercial. Staff simpático; pequeno almoço razoável e quartos limpos. Aconselhável para todo o tipo de viajantes. Bom preço.
A relação preço/qualidade era boa...
Localização e conforto do quarto. Não repararam um candeeiro de cabeceira após termos pedido.
Da simpatia dos funcionários da recepção Não levarem os hóspedes a restaurantes que dizem fazer parte do hótel e cobrarem pela viagem
Localização e preço O prédio é um
O hotel tem a vantagem de estar muito proximo do centro de convencoes de Glasgow, a beira do rio Clyde e em um lugar proximo aos principais centros de compras. O breakfast ee razoavel, mas a organizacao do mesmo ee ridicula. O hospede quando chega ao local do breakfast ee perguntado que tipo de refeicao que deseja: os precos variam de acordo com a opcao "cooked or light breakfast". A diferenca de precos ee de 3,5 pounds entre ambos. Nao vejo razao para nao estabelecer um preco unico intermediario (a diferenca nao ee tao grande) e dar o direito ao hospede de optar o tipo de refeicao que preferir no momento que quiser.
O Hotel é muito bom, simples e o quarto é bastante confortável. Com computador e acesso livre à internet. A localização para férias não é a ideal mas fica ao lado do rio.
Liked the atmosphere, the modern decor, and the Quality Indian restaurant. Mattress was soft (for our taste at least). Bath was very small. Unfortunately we had a water leak from the room above which came down into our bath. Fortunately we were not in the bath at the time.
Friendly staff. Excellent food
it was very modern, lounge an bar was very nice.. room was awfull small, was no space for my suitcase..sheets were not changed.
The staff were extreemly helpful. Lovely toom The shower cubical was very small and tight
The Hotel is fresh and modern, very central location. Staff very friendly and helpful without being intrusive.
Staff very helpful There is no parking facility and no internet
friendly/very helpful reception staff/ cleaning staff very approachable and went out of their way to meet our needs/ service in all aspects highly recommended / well done dont think guest reviews of any hotel are helpful as they tend to be based on emotion and every hotel should be assessed on its own merits.
Good situation for shopping, pubs etc none
We booked a triple room and it was small and only had a double bed. This is a solid budget hotel
Ease of check in / check out - plenty of staff available during busy times. Breakfast facilities and food of a high standard. How room price jumped by £40 due to a football match being played in the City.
acess to city centre Our room was cold and very noisy heating device
concert we had booked room was very cold and smelled of stale smoke, restaurant very very cold and food also very cold.
The location was good and central, good speedy check in service and they also provide luggage lock up on departure if required so you don't have to cart unnecessary bags around until required. No complaints
very clean in reception area and room. ice maker on each floor nice booked a triple room but had to ask for extra towels and cup etc
Close to Train Station. Heat did not work properly.
quality of hotel rooms were cold
Close to the train station and not a far walk from some busy shopping streets. They validate parking Room/ water had a smell of sulfur. The couch in the room had a visible white stain.
We have stayed several times , as it it so near the airport. The kettle in our room was not working this time ,we discovered it too late for ourselves ( due to very early flight), but told reception staff when we left.
Heated towel radiator did not work, kettle in the room did not work either. Could not alter temperature in room
close proximity to airport I had to leave early to catch a plane
Location. We were flying next day at 6.20 am, so it was very convenient. Everything was ok.
easy, quick check in and out
On arrival the reception staff were friendly informative and efficient.I found the staff in all areas to be open, friendly and welcoming. I was unhappy with my room on the first night. It was very dark, being a corner room, the curtain on one side of the window was hanging off the rail and one of the light bulbs above the desk/dressing table was missing. I complained and was dealt with promptly and efficiently. I was upgraded to an executive room the following day without any fuss and from that point on my stay was most enjoyable. No, the food was good, the service was excellent the room was excellent and the facilities were the same.
Request for early room availability honoured Price high compared to figures seen in other adverts but not as bad as that quoted by hotel 3 weeks previosly
Near the Airport Check in, our details were not readily found after having booked online in the afternoon.
The Room was freezing cold & I couldnt get temp increased
Had to wait until 10pm for my room to be available upon chechking in!!!!!!! Totally unaceptable!!
The staff could not be more helpful - I also thought that due to the rate we got through "Booking.com" it was good value for money.
The room was immense and extremely comfortable;the staff so friendly and helpful and the leisure facilities are first class.Our breakfast was also excellent,though perhaps a bit expensive.
attended a concert at Hampden No
The greeting as we arrived and the help of the reception staff with all queries i.e. car parking, public transport, weather, etc. We don't like using lifts.Felt a like second class guests in the dining room as we were on a 2 night B & B break which included dinner on one night.
The staff , they were really approachable , very customer orientated and the service everywhere was great. Nothing - it was great
Food,lesuire facilities and good accomodation and service was excellent.
Being upgraded to an apartment free of charge the heating didnt work at all in the room and was very cold
Enjoyed our stay from start to finish. Great food, helpful staff and excellent leisure facilities. Central location makes it easy to access by car or train and its a short walk to hit the shops/nightlife. Excellent!
The room was clean and we were upgraded to a suite from a de luxe room presumably as the hotel was busy. It was a little antiquated in the bar as they did not sell Rose wine by the class which was likle going back ten years in time. When I challenged the waiter he was a little sullen.
Friendly, helpful staff always eager to assist made our stay very relaxing
Close to everything...only a walking distance to great restaurants and shops, the hotel is very nice...modern decorated and clean. I also liked the icemachine on our floor. The room we stayed in was a little narrow..and it would have been nice to have a fridgerator in the room to keep cold drinks in.
Hotel was modern and very clean. Staff were also very friendly. Gym facilities were advertised but no weights section existed. As such I was disappointed to not be able to do a workout as planned. It would be useful to clarify this on the website I.e. Call it a cardio gym.
Location Price of breakfast - we like light breakfast but no option for continental package so we ate out to avoid the high breakfast charge
Convenient, clean, quick check-in and check-out, lovely shower Pillows were uncomfortable
Good location near the town and Renfield centre. Good food. I stayed in room 221, this room was draughty and sounds from outside came in as the window seemed poorly insulated from sound/draughts. Previous rooms i stayed at here never had this problem.
Although i requested a smoking room all were taken staff very helpful and arranged for ashtray many thanks
The lobby is nice and modern and the staff were friendly/helpful. Appreciated the free WiFi. The room felt like a nice hostel, not a 4 star hotel. This location is 2 blocks from the nightclub scene so it was very loud with people shouting on the streets and cars revving their engines. The water closet was very plain and the toilet paper quality poor. There is no pool/whirlpool/jacuzzi. We booked this room at a discount rate, thankfully. Had I paid full price, I would not have been happy with the full-rate and the quality of hotel. This is more like a 2 star hotel.
The proximity to Glasgow centre and all the amenities we were looking for.The ice machine is a nice touch.
The hotel is very central and very close to the town centre. We were there with friends and i can say they were more than happy with the facilities at the hotel. I don't have anything to say on this as we were all very happy.
Room was exceptionally clean and comfertable and to get parking in city centre a real bonus
It's central location I think the price of breakfast is expensive, I've had better for less, otherwise it ticked all our boxes.
Location in centre of glasgow and convenience to get to places lack of parking faciliities