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the friendlyness of the staff and the fact that I am a coeliac and they went to the truble of geting in the special bread which was very good. Our room was obove the air system and this was noisy although when reaquested the did turn it off
I used to stay here regularly on business many years ago. It is great to see that the Kirkhouse Inn has maintained it's excellent standards, indeed improved them. My wife gave me 10 out of 10 for chosing to stay here!
The separate 'sitting area' with tv Nothing
staff were friendly, room was spacious, good value meals, great location and parking was easy we are not normally people who criticize but the floors were super squeaky, this became really annoying!
The bar had draught beers unlike others we have booked on the website. The breakfast choice was exellent an I was able to get wi-fi in our room (although they said I wouldn't). Although the room was a "suite" and could have been lovely, lack of genral maintenance and decoration let it down. Room also wasn't very clean. The window had no view, instead it opened on to the roof well over the Kitchens whose very noisy extractors started-up at 5.00am so no more sleep even with the (single glazed) windows closed!
Impressive room for the rate.
The hotel was very comfortable with a friendly ambience in a professional, well-organised operation.
Staff were very friendly the first thing I noticed about my room was the musty smell which was a bit off-putting
very helpful and obliging staff. Excellent food. Spotlessly clean and compfortable accommodation