Pesquisa voos baratos para a Finlândia

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Prós: "Reliable airline."
Contras: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Contras: "Nothing"

Prós: "Crew was thoughtful"
Contras: "Seats were uncomfortable and the food was not worth eating"

Contras: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."

Contras: "Better entertainment"

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Contras: "Leg room"

Prós: "it’s wasnt a full flight, so that was nice"
Contras: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "No LH flight details in the E-ticket from Dus. to Bkk. I have to contact Thai Airways for more details. Too short time for transited from Munich to Dus. and I missed flight, luggages didn't arrive with my new flight. Very very very bad experience with this booing by this website and I absolutely not accommodate with this web again."

Prós: "Crew were very good and helpful. Efficient and very helpful."
Contras: "It looks like Lufthansa has decided to make business class more like "Premium Economy" with lie flat seats. 1) Food was very average with very little selection. 2) Dessert was a joke - other airlines have ice cream sundaes 3) NO HANDICAP BATHROOM. Must be illegal. FAA require Disability access by Disabilities Act. 4) Amenities kit - worst I have seen in all the airlines I have traveled. 5) Snack bar - No selection, just small chocolate, water and orange juice. Even economy planes like Jet Blue have better selection. German people are getting used to mediocrity and I am surprised. World class airline with cheap customer side product. Don't cut costs on things that customers see, touch and eat. To add to that, my mother in law is handicapped. When transferring her to the gate, they took her in a bus and did not strap the wheel chairs next to her chair. All of them fell on her - YES! THEY ALL FELL FROM A HEIGHT ON A HANDICAPPED PERSON WHO HAS ARTHRITIS AND IN PAIN ALL THE TIME. Damaged her knee joints. This is why we travel business class - and they hurt her more than if we took her our selves."

Prós: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Contras: "Good was average to bad"

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Contras: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Prós: "The food out of everything"
Contras: "Customer service , the air craft , the blankets"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "On time, pleasant, comfortable."
Contras: "Honestly all good!"

Contras: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Prós: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."

Prós: "Great aircraft"
Contras: "Waiting for arrival gate"

Prós: "service was very good,"

Prós: "Check in, crew and food"
Contras: "Over than one hour to board only one security lane was open and no enough trays for check our stuff"

Contras: "Houve um atraso na saída de Munique."

Prós: "Good service. Multiple languages."
Contras: "Lights were on too much. No time to sleep."

Contras: "Flight delays,...."

Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Prós: "Crew are very polite and supportive!"

Prós: "Houve atrasos mas saídas"

Contras: "Late departure"

Contras: "Flight was delayed want to take off. Luggage did not transfer. Four days before luggage will get to us."

Prós: "The customer service from the crew. The airplane, entertainment unit and options."
Contras: "Low quality food."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "The flight wasn't full. I was given a window seat with an empty seat next to it. I was able to move around and relax. There were lots of movies to choose from. The food was decent for a flight."

Prós: "On time"
Contras: "Uncomfortable seats"

Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"

Contras: "wha"

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Very comfortable flight."

Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."

Prós: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Contras: "Couldn't have been better."

Prós: "Nice service easy flight"
Contras: "Hot, ridiculously warm on the plane"

Prós: "The seat i got was great"
Contras: "There was a delay"

Prós: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Contras: "Movies available weren't to my taste, which isn't of great importance anyway."

Prós: "One hour delay after boarding due to loosing our “slot”"
Contras: "Timing!!!"

Contras: "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."

Prós: "Professional crew"
Contras: "Depart on time"

Prós: "Seat was very comfortable and lots of leg room. Food was good."

Prós: "They have Economy class seats on the business class. Uncomfortable."

Prós: "The staff were nice, the flight was on time. The meal was good."
Contras: "There was no pillow on board and the flight was overnight."

Prós: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Contras: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Prós: "That we landed in the end"
Contras: "More communication to passengers when there are so big delays (almost 2 hours)"

Prós: "The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows."
Contras: "Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!"

Prós: "Crew was positively and smiling."
Contras: "Flight was 44 min late. Could have been on time"

Prós: "Fligth attemdance atention"
Contras: "Delay in the departure (40 min)"

Contras: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."

Prós: "The seats were very nice, and I found it very pleasing that everything was colour coordinated. (the small details in red and the rest in gray). The flight attendants were so happy and upbeat, it lifted your mood as well! I believe that we left a few minutes early, as boarding was completed early. And thefood? Mind-blowing for airplane food. I really enjoyed this flight."
Contras: "There wasn’t much I didn’t like about the flight. Sometimes the announcements were very slightly difficult to hear (accents and whatnot,) but you could still tell what they were saying."

Contras: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Prós: "Movie selection was good."
Contras: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

Prós: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Contras: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Prós: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"

Contras: "Food was ok. Flight was delayed."

Prós: "Enough legroom for economy"
Contras: "Basic food - poor in fight entertainment"

Prós: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Contras: "This was a great flying experience."

Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"

Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"

Contras: "The worst airline, customer service ever"

Prós: "I had double seat all to myself so that was nice."
Contras: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"

Prós: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Contras: "Not one thong!"

Prós: "Crew was courteous"
Contras: "No information on delay given until boarded."

Prós: "Nothing"
Contras: "Everything"

Prós: "Wonderful flight attendant. (I think his name was Stephen?)"
Contras: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Contras: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."

Prós: "Super friendly"
Contras: "No entertainment"

Prós: "Speaking of friendly sky. Great!"

Prós: "Everything"
Contras: "Nothing"

Prós: "snacks plus they had sparkling mineral water"

Prós: "Good food, lots of movies, flight attendants friendly"
Contras: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Prós: "Whole process of checking in, security, and boarding was very easy."

Prós: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Contras: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Contras: "Comparing with LOTPolish everything wasmore than better"

Prós: "Na"
Contras: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."

Prós: "Staff was friendly and the flight was pleasant."

Prós: "They offered passangers ti move to raws that wete half empty so we will have more room."

Contras: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Contras: "Flight was delayed 2 hours after boarding"

Contras: "It was almost 2 hours delayed"

Prós: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Contras: "I have no negative comments about this flight. Everything went well."

Prós: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Contras: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Prós: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Contras: "The entertainment wasn't great compared to most international flights."

Contras: "No soap in the toilets"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Contras: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Prós: "Perfect"
Contras: "Nothing. Flight was amazing"

Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Prós: "Information sharing by pilots and crew. Economy class leg room is good."
Contras: "All good up to the level"

Prós: "Loved the smooth ride."
Contras: "Bathroom was pretty nasty"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Contras: "Boarding was crazy. Could not everyone in the gate area."

Contras: "Delay due to strike"

Prós: "KLM STAFF WERE VERY PROFESSIONAL"
Contras: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."

Prós: "Boarding was quick and flight was calm"
Contras: "The coffe and breakfast."

Prós: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contras: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Contras: "Not being 1 hour late"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Prós: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Contras: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."

Prós: "My seat"
Contras: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Prós: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Contras: "Not having to walk outside in Edinbur4gh to board the flight."

Prós: "Food provided, staff kind"
Contras: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Contras: "Need more leg room!!! Larger meals needed."

Prós: "Quick flight"

Prós: "Good food, friendly service"
Contras: "More trash pickup; only one round of beverage service"

Prós: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Contras: "Our lougage did not arrive"

Prós: "The crew was efficient. Flight left on time. Food and wine served."
Contras: "No entertainment."

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Crew was great, very nice"
Contras: "Not enough legroom"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Comfort was better than on the previous Dash-8. Food was OK."
Contras: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Prós: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contras: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Contras: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Prós: "The attendants took great care of us. Super smooth flight."

Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Contras: "Delayed!"

Prós: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Prós: "on time, and with snow"

Prós: "Service impeccable!"
Contras: "They have one line of executive class after the kitchen and toilet, is very noisy."

Prós: "Everything - Checkin, crew, food, entertainment"
Contras: "Nothing"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "Wasn’t a crowded flight so had room to spread iut"
Contras: "The food choices"

Prós: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Contras: "Boarding staff was rude Bus transport from plane to terminal"

Prós: "Only the speed of the flight. The seat was terrible! No pitch, no room, squeezed in like sardines. The crew spent most of their time hawking BA products. Embarrassing."
Contras: "More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time. The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair."

Prós: "I got back to London ahead of schedule, which was nice"
Contras: "The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?"

Contras: "Great experience"

Contras: "Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on..."

Prós: "Yes"
Contras: "Nothing except the airport"

Prós: "Crew, food"
Contras: "I had to pay for the luggage. I thought it was included."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "Too many delays"

Contras: "Just believe overall they could do better"

Prós: "The best flight that I have had in my life. Never been a very good traveler going on long distances. Peter came it was great. The number of times there were these snacks and meals offered along with coming up and down the isles with extra cups of juice was really nice. I was fortunate enough To have purchased and reserved in advance and emergency exit I’ll seat which gave me the room that I needed because of my length."

Prós: "Everything was just perfect. Thank you very much!"

Prós: "The crew were great."
Contras: "No on house movies system down. Dirty seats."

Prós: "The crew was excellent and the food wasn't bad."
Contras: "I'm a tall guy so I always complain about the cramped seats."

Prós: "Funny safety video. Good beer and wine. Lots of movie choices. Never a line to the toilets."
Contras: "Cramped seating area, but I did have an extra seat next to me."

Contras: "Decent seat comfort. 2hr fly. Great Alp scenery."

Prós: "movies, etc., accessible/"
Contras: "Plane couldn't be steered after landing...what kind of maintenance is there? had to wait for tow to arrive...missed connecting flight...no assist from Brit Air to figure out how to handle missed connection after arrival."

Prós: "The flight crew was very friendly and the aircraft was in good condition."
Contras: "Everything costs extra, even water. The flight was long enough that an entertainment system would have been welcome. Finally, it landed at Heathrow—a terrible place to make a connection."

Contras: "We waited on the tarmac to deplane longer than we were in the air."

Prós: "Good and crew were fine"
Contras: "Seats were too close, not comfortable"

Prós: "That was my first experience with the Airbus 380. The plane is an excellent ship and the takeoff and landing was surprisingly smooth. Flying is very stable as well. Although it has two decks you are just in one and it looks like any other long distance plane. Seats are a bit narrow but comfortable. Entertainment is individual and plenty of options. Economy cabin is divided in two sections and each section has its own lavatories."
Contras: "The boarding and disembarking operation is never-ending and of course economy class has to wait until business and first -that are considerably large- have completed their getting out. Even with two exits for the two decks it was very slow. On boarding I also noticed that several passengers boarded the wrong deck: nobody but a generic sign was telling them what gate was theirs. With 450 or 500 passengers the chance that something goes wrong increases. In our case a passenger didn't make the connexion and the luggage had to be removed. Food is just fine. Surprisingly the beverage was extremely short of options: just wine or water, no coke or sodas. Same with supper: just coffee, water or juice. The trip was long -9 hours- but no water was offered between meals."

Prós: "Not much"
Contras: "There was an abusive passenger sitting behind me that kicked my chair the entire flight. They were angry that they didn't have more space and that I wanted to have my seat back. I offered to put it up during meal times to make sure they had enough space but that wasn't good enough. The crew knew what was happening and tried to get the other passenger to stop but the passenger persisted. The crew refused to upgrade me even though I had paid for an aisle seat and there were no other aisle seats available for me to move to. I find this service unacceptable. I probably won't be willing to fly BA again as they obviously care more about money than ensuring their customers are comfortable."

Contras: "BA lost one of my checked bags and made it impossible to get help. Called numbers over 30 hour period in both destination city and BA phone numbers for lost baggage and no one answered. I had to travel back to the airport counter to deal with agents that basically told me there were thousands of bags in the warehouse and that the bag May or May not eventually turn up."

Prós: "British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info"

Contras: "You never gave me the opportunity to pick my seat and I was given a window seat over and back with 2 fat pigs next to me. What the hell were you thinking. You baggage personnel stole the gifts We purchased for our grandchildren in the Baltimore airport terminal baggage area. Where was TSA security?"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "Crew in board was great"
Contras: "Representative at gate was rude reminding me I was late when we had to wait on bus for others."

Contras: "Food was a bit mediocre."

Prós: "Friendly attendants, good food and great movie selection. All flights on time!"
Contras: "Very crowded - seats are so close. I’m 5 feet 8 inches and normal weight and was squished!"

Contras: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."

Contras: "90 minutes delay for a 1 hour flight. They blamed the weather but no other flights were delayed except this one. Also, I purchased a seat with no checked baggage allowance and was NOT aware of this when I booked. Will not be flying British Airways again."

Prós: "My flight was changed from Philadelphia to London"
Contras: "Little leg space"

Prós: "I had an entire row to myself, the flight was on time, and the crew was great. The views of the Alps below were entertainment enough."
Contras: "N/A."

Prós: "Smooth and nice flight. Crew was friendly and attentative."
Contras: "I found it surprisingly coincidental that both my wife's and my checked bags did not make the flight to Santorini. Of course, given how the process in dealing with Kayak and this booking, it did not surprise me. Any calls or customer service related questions were handled as though we were 2nd class citizens. I've never been treated like this traveling, but always the attitude came from "oh, you booked this through a discount site" and then I was handled accordingly. I booked it through Kayak for ease as I planned a 7-city, 21 day trip around the Adriatic. Now we'll do our honeymoon without a wardrobe change, filing claims for the contents of our bags, as no one can tell us what happened, or where the bags are, and we're about to depart for our next city. Never, NEVER book a trip from a 3rd party. The seats next to the toilets that don't recline, attitude from airlines, now my first lost bag in 10 years (I fly 3 times a month, too)."

Contras: "food was not good."

Prós: "I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive."

Prós: "Need full quality service!"
Contras: "Limited service!"

Prós: "The BA admitted fault and paid for my hotel since Due to the multiple check points I missed my flight while at the airport."
Contras: "There was no food provided on the flight from Sofia to London. Food was available to purchase but only with a credit card, while I had just cash so I could not buy food on the plane at all. The worst was the transfer between flights-security lines at Heathrow were long, my carry on luggage was checked a couple of times. I got to my gate 20min before takeoff, but the boarding had finished and the gate was closed. I missed my flight. How could BA not figure out a way to get me on that plane? I was just a transit passenger, I will never fly through Heathrow again. Lufthansa is a terrific airline, they always figure it out how to get you on the plane even if you late in transfer."

Contras: "Flight delayed ! Lost checked bag at gate because of missed connection in London ! Retrieved 3 days later !!!"

Prós: "Nothing, felt like I was back in the 80s"
Contras: "Old plane, had no port for usb cables, no tv on the back of each seat, no wifi. Flight from Philadelphia 5 days prior had it all."

Contras: "Not really friendly. Nothing to drink. Super separated from my husband. Baby crying the whole time."

Prós: "Excellent Airline....."
Contras: "No Wifi"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "The 1 hr flight"
Contras: "They charged 3.50£ for tea"

Contras: "luggage was on another flight - i got my luggage 24 hours later"

Prós: "British Airways was simply too good. It was a fantastic experience."

Prós: "The crew was attentive. I was seated by the window and couldn't get out unless I inconvenienced the two people sitting next to me. Whenever I needed water, I just pushed the attendant button and they brought me ice water, without me even asking."
Contras: "The seats! OMG. The person in front of me leaned her seat back and I swear her head was on my chest. I couldn't even watch my video monitor until I leaned my seat back. I felt really bad for the guy behind me. He was a bigger sized guy and he didn't have the option of leaning his own seat back."

Contras: "O uso de mascara não foi obrigatório"

Contras: "Seats are very uncomfortable in all planes"

Prós: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Contras: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."

Prós: "Horrible service"
Contras: "Nasty people"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "Some on crew lovely. Others terrible, bitter people, not at all suited for customer service."
Contras: "Disgusting food. Price gouging for checked baggage. Surly attitudes."

Prós: "The staff"
Contras: "Providing more drinks and beverages"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Contras: "Long Delay"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Prós: "Crew and on time flight"
Contras: "Entertainment"

Prós: "Very efficient and competent crew. Very much like the A330 plane."
Contras: "On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags."

Prós: "seat comfortable, crew , quietly professional"
Contras: "larger leg room"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "the crew was very helpful and friendly"
Contras: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Contras: "There wasn't food or entertainment. Might want to add NA as an option in those categories"

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "Overhead luggage space"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "poor and cheap plane"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Contras: "Conforto"

Contras: "Atrasado como sempre... uma vergonha"

Contras: "Delay as always with TAP"

Prós: "Nada"
Contras: "Atraso de 2 horas. Lugares mais apertados que companhias Lowcost. Em geral bem pior que Ryanair."

Contras: "cerca de 35 minutos de atraso, num voo de 1 hora. porque o aviao chegou atarsado do voo anterior porque o congestionamento no aeroporto forçou a uma espera de 15 minutos na pista."

Prós: "Belam cake was lovely !"