Voos para Finlândia

Contras: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Prós: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Prós: Muslim food

Prós: Klm's consistantly high standards in everything they do.

Contras: Nothing

Prós: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.

Contras: I can’t think of anything to improve on.

Contras: Meal choices - only serving beef in economy was not great.

Prós: Very enjoyable great staff,

Contras: Lower prices

Prós: I liked the service and the food

Contras: The lack of movie choices

Prós: The connection was way too tight.

Contras: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Prós: Great service and yummy food.

Contras: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Contras: A better breakfast...

Prós: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Contras: Movie options.

Contras: Delay in take off 45 min!!!!

Contras: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Prós: The crew was great

Contras: 1-2 +cms leg space

Prós: Na

Contras: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Prós: We upgraded to first class, so everything was perfect!!

Contras: Nothing

Prós: There is nothing to like about the flight

Contras: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Contras: Legroom

Contras: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good

Prós: Entertainment

Contras: Seats

Prós: Great service, love being able to order food and drinks from the in seat computer.

Contras: Nothing really.

Prós: Puntualidad y amabilidad en la recepción de equipaje

Contras: Pésimo servicio en la llegada a Bergen. No solo no llego una de las valijas, sino que no había nadie en la oficina de reclamos, nos hicieron recorrer todo el aeropuerto hasta que no les quedó otro remedio que ayudarnos. Mala disposición de los empleados. Lo mismo con la recepcionista del buró de información turística

Contras: Delays with little explanation of what was going on. Loaded the bus, the unloaded. Should have just had us wait

Prós: Everything is well organized, crew members were great.

Contras: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Contras: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.

Prós: The crew was great! The seats are never comfortable on economy flights.

Prós: Good enough.

Prós: everything was good enough

Contras: I would like a meal and drinks on the board

Prós: All fine

Contras: Flight delayed 2 hours

Contras: Nothing in time

Contras: The crew might be greeting passengers onboarding.

Contras: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Contras: Information on arrival time was not correct

Prós: The socks offered in business were comfortable and nice looking. The red wine was good.

Contras: The food was just average and the seat not too comfortable

Prós: KLM STAFF WERE VERY PROFESSIONAL

Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Prós: Services is good .

Contras: Food can be better

Prós: Nothing

Contras: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Prós: Crew were excellent

Contras: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Prós: Customer care was super supportive

Contras: Inflight sandwiches

Contras: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Prós: Price. Service and food offered in the plane

Contras: The boarding process: everyone crowds into the line without regard of the grouping.

Prós: There is nothing to like about the flight

Contras: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Prós: Nothing

Contras: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.

Prós: n/a

Contras: The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came.

Prós: More space in business class (777-300) than many other airlines.

Contras: Entertainment very limited. No adjustable air vents in this aircraft

Prós: Cops is always a good reason to flight

Contras: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Contras: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Contras: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Contras: Newer movies

Prós: crew was pleasant

Contras: boarding was chaotic

Contras: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Prós: Nice crew, good food.

Contras: Both bathroom were not working in business class area.

Prós: Almost everything, especially the crew.

Contras: Don’t feel like anything should be better to be honest

Contras: All of the less than good, obvious!

Prós: Crew were excellent

Contras: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Prós: Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!

Contras: The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt

Contras: The plane was cramped

Prós: Crew was helpful and ver polite and efficient

Contras: At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.

Prós: Full bottle of water and continuous refreshments in flight.

Contras: Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Prós: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Contras: I flew economy and all was good and appropriate to the level.

Prós: The crew was professional & friendly

Contras: Food was terrible honestly, entertainment system didn't work on 1st flight.

Prós: The socks offered in business were comfortable and nice looking. The red wine was good.

Contras: The food was just average and the seat not too comfortable

Prós: Muslim food

Prós: Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight.

Contras: Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative...

Prós: Entertainment system

Contras: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Prós: rien

Contras: tout est à revoir !

Contras: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Contras: The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that.

Prós: Crew was great

Contras: Leg room. Hardly any for a person 6' and above

Contras: More space

Contras: Check-in in Munich took way too long. The lines were confusing and the agent opened another lane and took about 30 people who were behind us in line ahead of us.

Prós: Decent price for economy comfort seat, 4A.

Contras: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Contras: Information on arrival time was not correct

Prós: Great crew.

Contras: Ran out of business class meal. Substituted a Econ class.

Contras: Time

Prós: Nice people

Contras: Some games for kids

Contras: Everything

Contras: No food on board, very poor services but punctual

Contras: Movies