Voos para Aeroporto de Bruxelas

Prós: "flight itself"
Contras: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"

Contras: "Better choice of movies"

Prós: "Excellent"

Contras: "Children children children....."

Prós: "The food was great and the other flight attendants were kind and understanding."
Contras: "There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old."

Contras: "We had a huge delay"

Prós: "Crew was great"
Contras: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Prós: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Prós: "The food was decent and on board entertainment was pretty good."
Contras: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."

Prós: "The flight was good. Fairly good food"
Contras: "Made me check my bags on my way back for no reason"

Prós: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Contras: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Everything"

Prós: "Nothing stood out"
Contras: "Nothing Stood out"

Prós: "The bag drop off and check in went very quickly."
Contras: "The plane was late and there was little to no communication to the passengers waiting to board the flight. Very tiring."

Contras: "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. Luckily they held the plane but it was very stressful and exhausting getting to our plane."

Prós: "crew great smooth flight"
Contras: "no problem and happy crew."

Prós: "The flight to Zurich was delayed so I would have missed my connecting flight. We were automatically rebooked on British airways which got us home three hours sooner than the Swiss air connections. If they did the rebooking, I find that a real plus but can not rate them on anything else."
Contras: "The"

Prós: "Nice staff, very friendly"
Contras: "Paying for WiFi, could use more comfortable seating"

Contras: "Delay"

Prós: "I loved Swiss flights.. its staff and in flight expereince"

Prós: "Boarding was excellent, seats were comfy, food was delicious and crew was wonderful. Nice movie/tv selection."
Contras: "We were quite delayed (almost 2 hours) and hot in the plane waiting on the runway...but SWISS was fantastic about helping with connections and rebooking on arrival."

Prós: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Contras: "Delay"

Prós: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."

Contras: "delayed"

Prós: "good stuff"
Contras: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."

Prós: "Crew was very nice, blankets very nice."
Contras: "Seats are very uncomfortable, and arm rests between the seats don't go up all the way. Boarding was not well organized, not done by rows from the back to the front so a bit chaotic. As with all airlines in economy these days, the food was very mediocre, and the overall comfort of the flight was pretty poor."

Contras: "flight and luggage deliver delayed. Missed meeting as a result"

Prós: "I liked the service, the food, the entertainement, the super kind personel, would only fly with them :) Thank you!"
Contras: "Nothing to complain about"

Prós: "Food wag good, plane comfortable"
Contras: "Transfer at Zurich"

Contras: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."

Contras: "The security check point was frustrating. I was detained for :20 regarding my sealed duty free purchase.... Will not shop duty free again on a two-leg itinerary."

Prós: "Great service and flight. Thank you kayak for the great price!!"

Contras: "id."

Prós: "The food was good and I enjoyed the Swiss chocolates."
Contras: "The Seats were real cramped and the entertainment system was outdated"

Prós: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Contras: "A little more water, and too little nag wait in Zurich for connecting flight"

Contras: ","

Prós: "Friendly and attentive staff, plenty of good food and beverages. Comfortable seats"
Contras: "There wasn't anything bad"

Prós: "the captain was great"
Contras: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Prós: "Decent food, for airline food. I was not expecting anythoing for the 3 hour flight,. Included beer/wine/spirits helps a lot."
Contras: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."

Prós: "On time"
Contras: "Seating was very tight, confining."

Prós: "Nothing distinguishes itself for better or worse than usual in coach."

Prós: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Contras: "person behind me wouldn't allow my seat to recline and was constantly pushing/kicking my seat. I notified crew, but nothing was done about it."

Contras: "Small seats ,and temperature too hot"

Prós: "Nothing!"
Contras: "Racists bastards!"

Prós: "The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs."
Contras: "The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold."

Prós: "The crew was Ok except at the beginning when they could help more inside the plane with finding the seating."
Contras: "I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed."

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Prós: "Very nice airline"
Contras: "Food was lacking"

Prós: "Very smooth flight. Everything was perfect."

Prós: "Flight departed on time. Crew were friendly and efficient"
Contras: "Boarding seem to be chaotic, no boarding by group or seat number."

Prós: "Good crew, comfort and timing"
Contras: "I got what I expected"

Prós: "Crew, entertainment and food was good"
Contras: "OMG!!! Leg room is inexistente... Lufthansa has the most uncomfortable seats ever. You really feel like you have the person in front of you sitting on your lap and the people behind kept complaining because we reclined our seats to have some space to gasp some air !!!"

Prós: "Standard good Lufthansa service"
Contras: "Munich airport is very difficult to reach. I avoid it whenever possible."

Contras: "Better entertainment"

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Service efficiency."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Staff was great."
Contras: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Prós: "I like the Aircaraft - A350-900 and service"

Prós: "I always had a great experience with Lufthansa."

Contras: "Delay of 45 minutes made me almost miss my connecting flight."

Contras: "As I checked in for the flight around 10 am on Saturday my ck in was "finished" because our pass ports were due to expire in April. We were not allowed to board our flight and the passport office is closed until Tuesday. As a result we lost $700 dollars to the hotel booked and Lufthansa may not reimburse us for the flights which were over $2000. Absolutely horrible service, no help. Negligent in informing us rapier when i chose seats for the flight. The flight was also delayed 2 and a half hours. We now have no vacation for which we paid $3000."

Prós: "Plane was clean"
Contras: "no entertainment, cramped seats"

Contras: "Houve um atraso na saída de Munique."

Prós: "Comfortable and clean planes. Flight was on time. Free drink!"
Contras: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Contras: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Contras: "Flight delays,...."

Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "Houve atrasos mas saídas"

Prós: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Contras: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."

Prós: "Nice airport"
Contras: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Contras: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Prós: "Drinks and food quality acceptable Well on time Very friendly crew"
Contras: "Seats comfort could have been better"

Prós: "Excellent connection arrangements in Munich. Departing gate just steps away from the arriving one!!! German punctuality as well."
Contras: "Too little space between consecutive rows on the plane."

Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"

Prós: "nice personality"

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Very comfortable flight."

Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."

Prós: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Contras: "Couldn't have been better."

Contras: "Departure gate was not shown on the ticket. By the time we found a LH rep we were told that the flight was operated by United. After we found a United rep and started walking towards the gate we came across the passport control area that had a huge crowd waiting in line. I saw that we literally had 15 min left, while the long line would take us 20-25 min to get through. We had to jump through the lines and cut in front of people explaining everybody our predicament and making people upset. Got back stressed and tired"

Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Contras: "I flew economy and all was good and appropriate to the level."

Contras: "Still don’t have my luggage yet"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Usual faultless KLM experience"
Contras: "Nothing."

Contras: "Boarding was crazy. Could not everyone in the gate area."

Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Contras: "Crew members in Amsterdam were very rude and disrespectful"

Prós: "very nice crew"
Contras: "my baggage was lost"

Prós: "Yes"
Contras: "Everything was good"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Contras: "Entertainment"

Contras: "They left my bag off the plane. Ridiculous."

Prós: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Prós: "the crew was nice"
Contras: "Seat confort on long flights, leg rooms,"

Prós: "On time and friendly crew"
Contras: "Boarding needs improvement"

Prós: "very attentive crew"
Contras: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Contras: "The flight was cancelled and had to be rerouted on United Airlines."

Contras: "Not enough leg room"

Contras: "old screens and entertainment system leg room to small"

Prós: "Employees were very friendly"
Contras: "The seats were very small"

Contras: "Still waiting to board after missing this connection had to be booked on another airline"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Premium economy service was good."
Contras: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Friendly staff, good service and on time departure/arrival."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Contras: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Prós: "Helpful and smiling cabin crew."

Prós: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Contras: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Prós: "on time, and with snow"

Contras: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Prós: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Contras: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Contras: "Two hours delay in the start."

Prós: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Contras: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Contras: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Contras: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Contras: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Contras: "Terrible service in flight and customer service wise .. app functionality was below"

Prós: "Loved this 747! Crew was professional and food was very good."
Contras: "We had a long wait (25 minutes) at the gate because we were early."

Prós: "."

Contras: "Bags did not make the flight. Served no water or drinks."

Prós: "Everything"
Contras: "Nothing"

Contras: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Contras: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"

Prós: "Nothing. Iberia wouldn’t let me on the plane."
Contras: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."

Prós: "Crew was nice and reliable."
Contras: "Beverages should be complimentary."

Contras: "Infotainment system"

Contras: "USB outlet not working seat 21D"

Prós: "It was cheap"
Contras: "Flight was late, boarding and unloading was slow so I missed my connection to LA."

Contras: "It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Contras: "Missed connection and this delayed by 20 hours to final destination."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "That IBERIA brought me to where I wanted to be"
Contras: "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"

Contras: "very rude gate crew. impatient and not helpful. they need a new job if they are so miserable."

Prós: "Seats"
Contras: "Poor boarding process"

Prós: "On time, clean airplane, smooth, good flight overall"
Contras: "No entertainment or food on board. Not even drinking water"

Prós: "Nothing"
Contras: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."

Prós: "On time"
Contras: "No seat choice."

Prós: "The food was nice."
Contras: "There was no water in business class toilets. The staff are not polite."

Contras: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"

Contras: "Seats switched from together with my wife on our honeymoon to seperate.Rrude front desk staff."

Contras: "Why you have to charge for the bags ?"

Prós: "Nothing"
Contras: "My flight was cancelled because of the error of the travel agency to book enough time for me to connect to my flight so I was stranded in Manchester."

Prós: "On time"
Contras: "The small space between seats"

Prós: "No issues — all good. Departure & arrival times as scheduled. Food & entertainment marks are low b/c they don’t apply (there should be an N/A selection as an option)."

Prós: "The flight was on time."
Contras: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."

Contras: "The plane was too cold. It doesn't matter they give you a blanket it's uncomfortable and a waste of energy"

Prós: "The attention, food and entertainment available on board"

Prós: "On time, polite, comfortable"

Prós: "Other than that I landed safely. Nothing"
Contras: "From the staff to the food but mostly the staff. I have never experienced worse customer care then this. Pretty bold statement since I’m a New Yorker. Flight was delayed and it wasn’t weather related. Too much to complain about . Never again will I travel with them."

Prós: "Easy boarding On time Very organized"

Prós: "Staff was amazing!"
Contras: "Seats are very small and leg room is non-existent."

Prós: "Arrived 10 min early"
Contras: "I paid extra for a seat in the exit row and as soon as we took off someone from another row snuck into the exit row without paying and the flight attendants totally ignored him and he sat there the entire flight for free. They don’t give you so much as a glass of water for free and the luggage took 45 minutes to appear after landing. I certainly wouldn’t chose to fly them again if I had an alternative tho they are better than that horror Vueling whose seats were so close together that I was unable to sit with my legs straight because the leg room was so little."

Prós: "Great and on time"
Contras: "Nothing all good"

Contras: "didnt get support for connecting flight. Flight was delayed in run way making us miss the connecting flight."

Contras: "It was hot in there and the WiFi wasn’t working Besides that it was good"

Prós: "The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions."
Contras: "Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "Fast and clean. Smooth ride."

Contras: "They let me sleep through the free snacks and woke me when they came through with the pay-for snacks"

Prós: "Madrid airport was modern, clean & very welllaid out"

Prós: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"

Contras: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Contras: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Prós: "On-time with excellent service. Clean."
Contras: "No issues."

Prós: "Crew was courteous and friendly. They provide great customer service."
Contras: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."

Contras: "The air conditioning was not working correctly, they opened the door during boarding to allow for some relief. ??? It was just uncomfortable. Another thing which is terribly annoying is the touch screen entertainment on the back of the seat. Who in their right mind invented this? What happens when you have a inconsiderate person playing games behind you tapping your seat back like they are playing the xylophone? Ridiculous! People have lost their ability to be respectful, so please get rid of this and put the controls someplace else. This goes for all airlines. Thanks."

Contras: "O uso de mascara não foi obrigatório"

Contras: "Easy checkin, friendly staff, nice quick flight"

Prós: "The crew was super nice. Everything went smoothly."
Contras: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Contras: "Transfer time in Lisbon"

Prós: "Tap was great for the long flight"

Prós: "Yes"

Prós: "Nice crew."
Contras: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Contras: "Nothing, it was better than most other airlines"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Prós: "The crew was very friendly and food was very good."
Contras: "The toilet sinks were clogged and dirty."

Contras: "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"

Prós: "The crew was good. The plane was clean. The snacks provided were good."
Contras: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."

Contras: "My luggage was lost for almost 2 weeks."

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Contras: "Too late with delay"

Prós: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Contras: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Great crew and good seat with enough space."
Contras: "Overall is fine !!!"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Prós: "On time flight, good service"
Contras: "Long wait for deposit luggage . Food could be much better."

Prós: "Servicio"
Contras: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Prós: "Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!"
Contras: "Everything!"

Prós: "seat comfortable, crew , quietly professional"
Contras: "larger leg room"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Contras: "There wasn't food or entertainment. Might want to add NA as an option in those categories"

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "The tripulation are very nice people."
Contras: "The space between seats are small."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Prós: "Everything"