Pesquisa voos baratos para Banff

Prós: "Customer service excellent even though I was in the economic class they made me feel first class!"

Prós: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Contras: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Prós: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Contras: "Comfortability , mediocre service."

Contras: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Prós: "The gate agents, crew, and food."
Contras: "Entertainment monitor kept stopping, then going, fast forward, then fast reverse. Watched a 1 hour 10 minute movie that took 2 hours 40 minutes to view. I am over 200 cm in height, the passenger in front of me was 163 cm with seat all the way back while sitting on the edge of her seat playing games. The monitor I was watching was about 14 cm from my face. I never put my seat back, but I sure as hell will now. This flight was over seven hours, that is to long to be contorted."

Prós: "I had a wonderful experience the whole way through."
Contras: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Prós: "Food."
Contras: "There was not hot tea/coffee offered with a sandwich."

Contras: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Prós: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Contras: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."

Contras: "Always when one sits in the back of the plane, they run out of one meal. The food was ok. Not sure why they serve ice cream and cheese as a snack."

Prós: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Contras: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Prós: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Contras: "Delay"

Contras: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Prós: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."

Prós: "Crew and people were fabulous!"
Contras: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Prós: "good food, excellent entertainment selection"
Contras: "late boarding, late take off, missed my connection"

Prós: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Prós: "punctual and friendly enough staff."
Contras: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Contras: "Too narrow seats."

Prós: "Croissants and chocolate on an early morning flight"

Prós: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Contras: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Prós: "non stop food was a great distraction from being on plane so long. Loved blanket and pillow and having own TV. Service was constant and the crew were so wonderful! I would be delighted to fly swiss air again."
Contras: "Boarding was unorganized but I am sure that is no fault of your own."

Contras: "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"

Prós: "It takes two minutes to get to a live operator when you call. Simply amazing."
Contras: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."

Prós: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."

Prós: "Decent food, for airline food. I was not expecting anythoing for the 3 hour flight,. Included beer/wine/spirits helps a lot."
Contras: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."

Prós: "Coke Zero was available."
Contras: "Limited selection of movies and tv shows and only one food option."

Contras: "person behind me wouldn't allow my seat to recline and was constantly pushing/kicking my seat. I notified crew, but nothing was done about it."

Contras: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."

Contras: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."

Prós: "Smooth flight, friendly crew, nice food."
Contras: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."

Prós: "Time of flight"
Contras: "Food and entertainment were not good. Person next to me smelled bad"

Prós: "Muito bom"

Contras: "late due to late arrival to Zurich, 45 min late."

Prós: "Seats we well spaced and comfortable. Crew was attentive."
Contras: "Nothing notable. It is a fairly short plane ride so was not expecting any entertainment."

Prós: "Price"
Contras: "Food"

Prós: "Thank you. Keep the good work."

Prós: "Great tasting food and lots of movies to choose from"
Contras: "Wish they would board the plane from the back to the front. Maybe that would eliminate the back up in the aisle during boarding times."

Prós: "There was nothing unusual and we got to Zurich on time"
Contras: "The website was confusing, I couldn't check in online for this flight. When I checked in at the airport, I didn't get a boarding pass for the flight from Zurich as the attendant didn't find me in the system, thus it was uncertain if I would get to LAX on time. I was worried that I would not make my flight and I was supposed to work the next day. Fortunately I stopped by the CELEBI counter where Monika Taigiszer provided excellent customer service. After making a few calls she confirmed that my name was on the list and I would not have to worry. In Zurich I got my boarding pass and arrived to L.A. safely."

Prós: "Direct flight"
Contras: "3 hour delay Noisy cabin due to loud engines One could hardly heard the movie audio from the Headphones during movie viewing even after they were replaced"

Prós: "Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate."
Contras: "The entertainment was not great but it was a very short flight."

Prós: "Very comfortable seats and good service. Easy flight, no disturbances with duty free"
Contras: "When I transferred to the next flight I was asked to put my carry on into the hold since the flight was overly full. I found that outrageous. There was also no help with taking things out and maybe providing a bag for things I needed on the flight. Felt very rude and not helpful"

Prós: "clean"
Contras: "online check in was difficult. flight delay (20-25 minutes) due to mechanical problems"

Prós: "Nice entertainment options, great Chardonnay. Best I've had in flight."

Prós: "I have nice trip"
Contras: "I like everything excellent"

Contras: "Late leaving HK meant I missed connecting flight!"

Prós: "Service on plane was excellent."
Contras: "Boarding is disorganized. Ok board is the general rule. The waiting area behind passport check was Spartan and lacked any real amenities. No food, services or area to charge devices."

Contras: "My husband, 2 year old daughter and I were not sitting together which was a pain but otherwise it was great."

Prós: "Everything went really well, including the check-in. I think that the personnel went further than it was necessary to make everyone feel welcomed. Not to mention, that the snack, which was completely unexpected, was delicious. To top it off they gave everybody chocolate to say thanks for flying with them. :-)"
Contras: "Can't think of anything"

Contras: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."

Prós: "everthing went well"

Contras: "even though I paid for premium economy, the seating was still cramped shoulder to shoulder"

Contras: "Service"

Contras: "Arrived to the airport over 2 hours early and was told that my husband and I were put on standby because Air France overbooked the flight. I told them this was unacceptable - we had purchased a ticket and had seats reserved. And, typically if a flight is overbooked, the airline will offer a later flight option to everyone at the gate with an incentive to change it instead of randomly choosing passengers to bump off. They were rude and unapologetic and instead of putting us on the next flight 2 hours later, they made us stand at the counter for over an hour until they waited for all the other passengers to check in. Then 45 minutes before the flight took off, they told us that 2 seats opened and we would need to run through security and to the gate in order to get it on time. They also didn't have seats next to each other -- so the window and aisle seats that we had reserved were given away and we both had middle seats on opposite ends of the plane. Even though they acknowledged that we did everything right and they chose us at random, Air France was completely unprofessional and rude throughout the entire process."

Prós: "See above. The flight was fine, just no leg room."

Contras: "no food. no entertainment"

Contras: "Its hard to get comfortable in such a small space. It is always my one complaints whenever traveling by plane. the airlines cram way too many seats onto a plane and unless you fly first class, you have to sit uncomfortably for hours at a time."

Prós: "Mostly everything."
Contras: "The leg room. I don't think I should be forced to pay more money because I'm 6'0" and have longer legs."

Contras: "Delta arrived late in PENSACOLA. . The flight left at 45 mins late. Departure time was scheduled for 635. I had a scheduled connection for 935 in Atlanta. I missed my connecting flight in Atlanta. I had to stay overnight in atlanta. I had to spend extra money upon arriving in dayton. Total inconvenience."

Prós: "Thanks for choosing customer safety over profits. I specifically chose Delta because they continue to not sell the middle seats."

Prós: "Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs."
Contras: "I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era."

Prós: "Crew is amazing and friendly"

Contras: "To be on time"

Contras: "movie selection could have been better."

Prós: "Fast boarding, quick flight, friendly attendants."

Prós: "Crew was great!!"
Contras: "Boarding of plane. Should be from Back to front."

Prós: "The crews were very fast and efficient. The Dinner was good but the breakfast was very basic."
Contras: "The seat was so crammy and disgustingly uncomfortable"

Prós: "Amazing crew"

Prós: "Amazing crew and seating. Worth the upgrade to premium."

Prós: "Crew did a great job. Pilot was very informative. Great job working with what they have."
Contras: "My feet were absolutely freezing. I sat 4D (and paid for first class tickets but somehow delta didn’t even give me comfort plus for this flight). Plane is tiny. I’m 6’2” 205 lbs and I barely fit in the seat. This is a regional flight (even though it’s 2 hrs) so service is very minimal."

Contras: "Nothing my timing was a bit off it all worked out well"

Prós: "Crew was friendly"
Contras: "Ticket printed out incorrect gate information"

Prós: "Crew was good. Food was good."
Contras: "Plane was delayed for an hour. Legroom in economy was tight."

Prós: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."

Prós: "Crew was nice and tried to help us as there was no food on board for our dietary restrictions."
Contras: "The folks at the desk arrived late to address issues. It was crowded and disorganized. When i addressed an issue at the check in regarding not seating me with my children including a 7 year old). the response is. Well you bought a cheap flight so tough luck. The plane was dirty and frankly not very"

Prós: "Attendants, food and entertainment very positive"
Contras: "Seats reserved online no where in system. Everyone seemed to be in zone 3 or at least decided to stand in line."

Prós: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Contras: "Tight seats need more legroom"

Prós: "The plane left on time and arrived on time."
Contras: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."

Prós: "I used up my battery thinking it’d be ok since most planes have charging areas...to my surprise, none at all was available"
Contras: "No tv screens in each seat..."

Prós: "Seats were very Comfortable"
Contras: "Rudeness of one of the crew members"

Contras: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."

Prós: "Great service by crew!"
Contras: "Took too long to get on board."

Prós: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Contras: "The delay from the plane problem."

Prós: "The staff at the gate were efficient and very friendly, as were the onboard staff."

Contras: "Haven't left yet!!!"

Contras: "4+ total hour delay"

Prós: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"

Prós: "Nice flight attendant. The woman who checked in my dog and my bag was really nice too. On time, efficient, and clean."

Contras: "My suitcase was ruined."

Prós: "I had an open seat next to me."
Contras: "Bumpy flight"

Prós: "Air crew was friendly and tried to get people settled as quick as they could to get back on time"
Contras: "plane was a bit late getting in so we left Tampa late fortunately my transfer gate was only a short walk from the arrival gate in Detroit so no issues catching my next flight."

Prós: "N/A"
Contras: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."

Prós: "We were treated very well and it was a short, sweet flight. Nothing to complain about."

Prós: "Fast and efficient boarding again! Most impressed!"

Contras: "Flight was delayed for an hour. That left around less than 30 minutes to on-board. More than 20 people missed their connecting flight too. The staff was way too confused. After asking what are the options no one knows how to reschedule and all kept saying that can only happen once you land to calgary."

Contras: "The crew could have been more friendly"

Contras: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Prós: "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
Contras: "The hassle and the fact that we had to run to catch the new flight."

Contras: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."

Prós: "Entertainet options were very good and very diverse."
Contras: "For an international flight the plane was quite tight in terms if leg room and aisle space."

Prós: "The staff was excellent"

Prós: "Free wine! The crew was very polite. Flight was fairly smooth"

Prós: "Happy, helpful flight attendants. Lots of good movies to chose from! Also, hot yummy meals and complimentary after dinner drinks!"

Prós: "loved the plane, comfort and leg space, blankets, all very good dinner was very tasty, decent wine, lovely cognac after dinner very nice and efficient staff"
Contras: "the second meal/snack was inedible - some sort of pretzel roll with undetermined filing, horrible! please go back to a ham and cheese and a roll of the past. This is the second flight on Lufthansa that i experienced some weird pizza/pretzel roll thing the entertainment system crashed a few times, had to be restarted and still did not work for all"

Prós: "excellent service by Lufthansa employees ---and with a smile! wheelchair service at Zagreb, Munich and Newark airports was perfect. As an older person with some walking problems, I really appreciated that service. Food was good on all flights and ample wine! Also an after dinner aperitif was offered. I definitely would use Lufthansa again and recommend it to my friends and family."
Contras: "long flight ---but nothing can be done about that ---at least there are movies to watch during the time. I have no problems with Lufthansa."

Prós: "Food was good, staff friendly and efficient,"
Contras: "The sleep seats weren't very comfortable to lie on but at least I got to stretch out."

Prós: "I take this flight quite often and actually look forward to it. The food is excellent (especially from Germany to U.S.), the seats remarkably comfortable—although tight, the flight attendants efficient and friendly. Drinks are served generously. No nickel-and-diming, unlike other airlines. The best part is the entertainment system which offers a huge range of movies (very recent blockbusters to classics, in all sorts of languages) on a user-friendly system. Bring your own headphones with a dual-prong adapter, and you will enjoy your flight."

Prós: "On-time going over and coming home. Professional crew and service, both on the ground and in the air."

Prós: "the crew was excellent. Very hard working group!"

Prós: "Not much turbulent. Smooth."
Contras: "I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk."

Contras: "We were worried that our luggage would not make it to our final destination just as it had not arrived on-time at the beginning of our trip from Phila. We were enraged that after printing out our boarding tickets for our 12/21/15, 5:50pm Luthansa Flight to Frankfurt, Germany, that the flight was cancelled the next morning. We were rebooked on American Airlines through Paris, which could not guarantee us a seat on AirFrance to our final destination, Venice, Italy. Next, our baggage did not arrive when we got to Venice and after filling out the claim form for lost luggage and following the directions for following up, Air France never called, sent a text or emailed us when the baggage arrived the next day. Returning from Venice to Frankfurt on 1/1/16, and then on to Philadelphia was a crowded flight, with a wailing baby for much of the trip. We were apprehensive, once again worrying that our baggage would not be on the plane and at the airport in Phila., when we arrived. Though we enjoyed ourselves visiting relatives in Vicenza, Lufthansa made our journey tense, and wrought with anxiety."

Prós: "Flight was on time and the staff was great."

Prós: "Significantly more room, width and leg room, with footrests, business class wide arm rests, courtesy kit (socks, mask, toothbrush)... Great entertainment system and large screen. Beats the heck out of united and american!"

Contras: "Our flight (with other 130000 people) was cancelled because of the flight attendants strike; the whole Frankfurt airport was blocked. Lufthansa was struggling trying to send people around that. Instead of 1-stop flight we ended on 3-stop flight, however, because of the delayed we missed the very first connection in Vienna. After standing in line for 4.5 hours we were booked for the next day and had to stay overnight in Vienna. That might sound nice in theory, but by that time it was too late (and too dark) to go anywhere. Summary: - we spent 2 days "flying" (more like standing in lines) back home. - we were rebooked twice - had to stay overnight in a hotel near airport - we were late for work Thank you, Lufthansa for at least trying to do something in this mess. Flight Attendants Labour Union -- rot in hell! You shouldn't put this on passengers!"

Prós: "Flight was a breeze to board. I like the seat back monitors that enable one to watch the progress of the flight, or just watch a movie or listen to music. For airline food I thought the meals were very tasty and well proportioned. The pre and post meal warm towelettes were a real refresher. Most of all, the cabin stewards are very helpful and attentive. Lufthansa is doing it right."
Contras: "I'm tall so the legroom is always an issue for me, but it was certainly tolerable and taking an aisle seat really helps."

Prós: "1. Friendly, hard working crew. We were told they were short two cabin attendants, but the crew still provided excellent service. 2. THE FOOD - the best in recent memory. There was even a piece of cheese and piece of chocolate on the dinner tray - something I have not seen on the economy meals in recent memory. I LOVE THE GERMAN SAUSAGE, SAUERKRAUT, MASHED POTATO MEAL served just before landing in San Francisco. I wish I could have this meal on every flight!"

Prós: "Short flight"
Contras: "The breakfast. Didnt eat it."

Prós: "Lufthansa always has a nice staff. This plane was a bit older but everyone still did their best to serve snacks/drinks and treat everyone nicely. Athens airport is somewhat old so boarding could have been better but it wasn't terrible."
Contras: "Athens airport is somewhat old so the boarding process was somewhat difficult. Lines were very difficult to see or follow. Wish plane was newer."

Prós: "Vey nice and courteous staff. Nice vegetarian food on flight. Airbus A380 was very comfortable even in Economy Class."

Prós: "I liked the movies , comfortable seats, food was great!!!"
Contras: "If we had free WiFi"

Prós: "Lufthansa always great. Comfortable seats, good and safe service."
Contras: "Nothing"

Contras: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."

Contras: "I didn't get the seats I selected during the check-in. An hour after check-in, I received different seats, 10 rows away from the original seats. Too bad!"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Better food ! I had food positing with the meat roll that was provided from Delhi The tv was not working"
Contras: "Food has to be better"

Prós: "The plane, the crew"
Contras: "Some of the very nice German movies were shown only in German"

Prós: "Airbus seats, n/a considering short flight"
Contras: "Some staff ignored us in our isle"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "The bathrooms were always clean. The staff curious and attentive, food was ok. Overall very goid"

Prós: "Other than being too late it was everything ok."
Contras: "We had a very late departure but it wasn't anything Lufthansa could control"

Prós: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"

Prós: "Pleasant crew"
Contras: "No complaints"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "Too hot on plane but food was more ham expected and drinks were appreciated"

Prós: "We were kept informed of prigresd"
Contras: "Delay"

Prós: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Contras: "Very tight space in economy seats"

Prós: "Your helpline number is very disappointing... the staff on the call is very rude.. they did not help us in payment and was least bothered about the customers.. i am a frequent traveler with luftansa and this is the last time I am traveling in luftansa... teach your staff some manners about how to talk to customers"
Contras: "The staff is pathetic amd cery rude"

Prós: "In this day of continuous service cutbacks Lufthansa has managed to keep amenities that make long flights bearable. The boarding was early and efficient. Meals were decent and plentiful. Hot hand wipes were provided. Hundreds of video entertainment options and fairly friendly English speaking flight attendants. I recommend paying the small upcharge to choose seats with extra legroom. totally worth it on the long haul"
Contras: "Be early. They began boarding before the stated time"

Prós: "Good flight...excellent landing."

Prós: "The plane was cleaner that most other ones and the seating configuration made it easy to get comfortable during the flight."
Contras: "The flight was delayed with no explanation or announcement as to why. The flight attendants only passed the beverage cart or served water when serving the meals during the 9-hour flight. At no other time did they check to see if the passengers wanted a beverage."

Contras: "delayed boarding then waited three hours after we boarded for deicing. The piolet and crew did not update us. Made the flight very long."

Prós: "Smooth process. Regular updates."
Contras: "Late departure."

Prós: "Ease of boardibg and getting through security"
Contras: "Nothing"

Contras: "Houve um atraso na saída de Munique."

Prós: "The entire crew was very professional and friendly, and I could tell that each one of them really liked their job. I am a seasoned traveler and have flown in the past on every major and minor airline, and I have to rate my flight LH424 from Munich to Boston as one of the best."
Contras: "I cannot think of a thing that I did not like."

Contras: "Flight delays,...."

Prós: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Contras: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Prós: "Delays and no proper customer service."

Prós: "Flight was delayed by over three hours."

Prós: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Contras: "Would be nice if there was wifi on board"

Prós: "Nice new Boeing 787, lots of space."
Contras: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Contras: "The food was inedible--from the chopped RAW potatoes to the slimey, tiny bit of pale turkey. It must have left a foul taste for the crew, too, since they were cold and unwelcoming."

Prós: "On schedule. Great crew."
Contras: "Limited foot space small seat."

Prós: "cheap(?)"
Contras: "everything - absolutely no frills"

Prós: "Cabin crew and staff were very professional, courteous."
Contras: "50 Euro charge for one checked bag, and they placed me on a locked standby list (at initial check-in the were unable to assign me a seat despite staff efforts) for the second leg of my return journey after I had paid extra for checked baggage and reserved my flight well in advance. My impression is that they may be deliberately overbooking flights. I was given a seat assignment at the gate, however I didn't like the uncertainty of not knowing wether or not I would be boarding until the last minute."

Prós: "My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk"
Contras: "Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless"

Prós: "On time"
Contras: "Terrible boarding process. Clunky landing."

Prós: "On time boarding and a friendly staff"
Contras: "Horrible flight, old airplane and no leg-space. No service on-board; no food, no drinks! And really annoying baby in front, and the staff didn't correct the parents.. Transavia, never again!!"

Prós: "Ice cream!!"

Prós: "I liked boarding was easy and quick. I liked the space I had in economy class for my legs."
Contras: "I didn't like how I had to fly from Germany to Amsterdam to London. but for the fare, I guess I can't really complain"

Prós: "Nice short flight, everything was on time"
Contras: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"

Contras: "I was coming back from Cologne to Rome, 40 mins of delay on first flight Cologne - Amsterdam made us lose the second flight. Actually, they could have waited for us for say 10 mins and we would have made it. But they didn't and we had to stay a night in Amsterdam, arriving in Rome the next morning."

Prós: "The plane condition."
Contras: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Prós: "I liked how generous they were with food and drinks"
Contras: "Free WiFi could have made the flight a lot better"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Klm's consistantly high standards in everything they do."
Contras: "Nothing"

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Prós: "Flight and the crew!"
Contras: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Prós: "The crew was pleasant"
Contras: "Baggage checkin & flight boarding was slow & disorganized."

Prós: "Crew was great and helpful despite oversight in my special meal."
Contras: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Prós: "Nice aircraft"
Contras: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Prós: "Crew was nice and friendly"
Contras: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Prós: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Contras: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Prós: "Helpful and kind crew"
Contras: "I wish there was WiFi"

Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Contras: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Prós: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Prós: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Prós: "Friendly and efficient crew. Flights were on time if not even early."

Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Prós: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Contras: "Not happy to pay extra money for my case"

Prós: "Flying with KLM is a pleasure"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Contras: "We did not get two of baggage at the destination."

Prós: "Very friendly crew going out of way to assist in making trip comfortable"
Contras: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Prós: "Good Experience"
Contras: "Nothing much"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "The aircraft was clean"
Contras: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Prós: "On time"

Prós: "Lovely staff, good food, great movies."

Contras: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Prós: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Contras: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."

Prós: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."

Prós: "Although plane was full staff moved us through quickly"

Prós: "Ticket price"
Contras: "Long check in wait in Dubai. Food was shocking - inedible!"

Prós: "Pontualidade e simpatia"
Contras: "Os lugares atribuídos no check in online, que não pudemos alterar, apesar de ser efetuado com antecedência"

Prós: "Great service by attendants Spoiled us with food"
Contras: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Prós: "Left on time arrived a bit early"
Contras: "Small plane, tight seats and limited leg room. But the flight is only 26 minutes."

Prós: "We were delayed on our second flight from Paris to Bucarest, so we ended up missing our connection to Timisoara. We ended up spending the night in Bucharest, but it was very nice of Tarom to get us a room and food vouchers, plus free transportation to the hotel and back. We traveled with 2 young kids and this made the 30 some hours of traveling more bearable."
Contras: "They should have had more people at the airport dealing with all the people that missed their connection, instead of just one cranky person( at the Bucharest airport)."

Prós: "Only the food"
Contras: "I struggled to check in online line not user friendly site And then I went to the airport early and stood in a question for 1h50min to check in and they where difficult with because my bag was exactly 24kg and asked me to remove something I have flown oven over 50times I my life and this would be the firest and last time with air France"

Contras: "No in flight entertainment"

Contras: "Sem qualquer entretenimento...."

Contras: "Same as previous"

Prós: "Departure and arrival were on time."
Contras: "The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours."

Prós: "Feel like reacist Company"
Contras: "I didnt like the treatment of the crew."

Prós: "Yeah Everything well organized"
Contras: "I believe so"

Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Contras: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Prós: "More leg room"
Contras: "Space"

Contras: "Flight was delayed"

Prós: "Entertainment system"
Contras: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Prós: "The crew was terrific."

Contras: "Seat angle adjustment was not the most comfortable for sleeping."

Prós: "The seat was very comfortable."
Contras: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Prós: "Tripulação boa"

Prós: "Tripulação excelente."

Prós: "Flight was on time."
Contras: "In flight complimentary food and drink service could have been better."

Prós: "Crew was amazing. Service and food was good."
Contras: "Random TSA check was not needed at the end when boarding."

Contras: "More water provided during the flight. Also, the second meal was not very good."

Prós: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Prós: "Great seat. Comfortable. Quick boarding."
Contras: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Prós: "The crew was very careful"

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Contras: "Old plane."

Prós: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Prós: "Modern aircraft with power, big screens etc"
Contras: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Prós: "Food was good. Crew nice and professional."
Contras: "Landing was not so smooth."

Prós: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Contras: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Prós: "The crew and flight was faultless"
Contras: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Prós: "Food and service was good and price was acceptable"
Contras: "Very long route"

Prós: "The noise-canceling headset is good."
Contras: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "Nothing particular"
Contras: "Nothing particular"

Prós: "Staff was nice"
Contras: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Prós: "Punctual, great food in Premium Economy, friendly crew."
Contras: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Prós: "Boarding & crew (inc ground staff & check-in) all good."
Contras: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Prós: "Boarding and punctuality."
Contras: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Prós: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Contras: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"