As minhas malas novinhas chegaram simplesmente destruídas. Impossível utilizar novamente. Amassadas absurdamente, quebradas…
O assento 6A estava um pouco sujo e a comida deixou a desejar (opção faltando, muito peixe/frutos do mar)
A diferença pra mim foi em relação a tripulação. Estavam sempre muito gentis, alegres, atenderam a todos com rapidez e atenção.Parabéns para a equipe!
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Voo atrasou uma hora para aguardar passageiros em conexão.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Confort and kindness"
Contras: "It was too cold"
Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Prós: "Nada."
Contras: "Tudo tem que ser melhorado"
Prós: "Newer plane, crew was amazing, seats were adjustable"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Refeições de alto nível"
Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"
Prós: "Crew was very engaging and service was good."
Contras: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Contras: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Prós: "Filmes à disposição"
Contras: "Comida"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "Nothing"
Contras: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Prós: "KLM staff is great"
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Lovely crew, very helpful"
Contras: "N/A"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Contras: "Inflight was better than I expected. But needs upgrading air crafts."
Contras: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Contras: "Turn the lights on early making it hard to sleep"
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Prós: "Best airline in the business quick efficient and outstanding service What else can you say"
Prós: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Prós: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contras: "There were several flight delays and gates were changes a few times."
Prós: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Contras: "Boarding could be better"
Contras: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Prós: "NOTHING"
Contras: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "Flying with KLM is a pleasure"
Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Prós: "Comfort was better than on the previous Dash-8. Food was OK."
Contras: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Prós: "Easy to board and easy flight."
Embarque ruim. Permissão mínima de bagagem de mão, sobrou muito lugar de bagagem na aeronave. Uma chatice.
Voo atrasado, tripulação ruim. Pessima companhia aérea. A TAM francesa.
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Prós: "Take off and landing"
Contras: "Layover time"
Contras: "Not to have 2 distressed cats on board meowing non stop for 10 hours."
Prós: "Clean plane , good crew ,"
Contras: "they didn't load my baggage from flight 1 to 2"
Prós: "n/a"
Contras: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Prós: "Na"
Contras: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Contras: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Contras: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Prós: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Contras: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Prós: "Great newer plane, great service!"
Prós: "Nada"
Contras: "Horário"
Contras: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"
Prós: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Contras: "See above. Overall, very nice experience."
Contras: "Too much time spent at boarding. On luggage missing."
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Prós: "Intranet meant I could watch movies on my iPad"
Contras: "Seats are very uncomfortable"
Prós: "Staff and services all very good definitely"
Contras: "Everything was brilliant"
Contras: "The fligh Washington delay more than a hour"
Prós: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Prós: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Contras: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Prós: "Flight crew, pilot,food and entertainment options were great"
Contras: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Prós: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Contras: "Business class seating on the AirBus 318 is very cramped."
Contras: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Prós: "Flight on time"
Contras: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Prós: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Prós: "Nothing."
Contras: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Prós: "Nothing"
Contras: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."
Prós: "Comfortable, hospitality and wonderful service"
Contras: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Contras: "Horrible Crew..."
Prós: "Flight attendant was very nice."
Contras: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Prós: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Contras: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."
Prós: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Prós: "The service"
Contras: "Nothing"
Contras: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Prós: "Speed, professionalism"
Contras: "Nothing"
Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."
Prós: "nothing"
Contras: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Prós: "Crew was great."
Contras: "Food could be a bit better. White bread is unhealthy."
Uma das piores cias que já voei.
Espaço entre as poltronas muito reduzido e poltronas desconfortáveis
Cadeiras desconfortáveis e espaço muito reduzido entre as poltronas Check in e embarque confusos com informações desencontradas!
O espaço entre as poltronas passou o limite do bom senso!
A tripulação estava apenas seguindo as determinações da companhia, não oferecem mais nem mesmo agua, quem contratar esta empresa aérea tem que estar consciente de que tudo será mais espartano.
O custo benefício não ocorreu porque o atendimento em terra foi muito ruim, muita descortesia com passageiros, forçando demais a compra de bagagem, p ex. mesmo estando dentro dos critérios propostos. O serviço de bordo num voo internacional onde geralmente se passam mais de dez horas, foi suprimido o café da manhã sendo oferecido apenas o pago. Mas ressalto o péssimo atendimento que tivemos em terra no aeroporto de Barcelona.
Prós: "More legroom than other airlines, timely and in flight entertainment."
Prós: "Excellent on time, quick turnaround with Canary Air"
Contras: "Air Europa...everything"
Contras: "Include the baggage fee in the price of the ticket"
Prós: "Flight was fine"
Contras: "Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors."
Prós: "Crew was awesome, airplane was new and clean All planes were on time"
Contras: "The food"
Prós: "A tripulação poderia cuidar mais das pessoas e não ficar foçada na venda de produtos. Não foi servido nem um cafezinho e nem um copo de água no voo de Amsterdã a Madri."
Contras: "Poderia ter mais espaco entre as cadeiras."
Prós: "It 3 years ago. Why would you ask now?"
Prós: "Yes"
Contras: "Bathroom smells very bad My three seats where very dirty and had brown yucky stuff One had a sticky gum on it The cleaning crew should have noticed it"
Prós: "The crew was bilingual and very friendly."
Contras: "The TVs did not work. The sandwiches we had for breakfast were underwhelming, especially after having a 4.5 hour delay prior to boarding"
Prós: "Tudo. Ok"
Contras: "Tudo ok"
Contras: "The charge for baggage but when i bought the ticket i received that the baggage was included"
Contras: "Li vários comentários nos mais diversos lugares que a companhia era péssima, então me preparei para o pior. Que bom, pois tive a grata surpresa de voar em um avião novo, cheiroso e com bom entretenimento. Comida ok, foram dois serviços. Vôo tranquilo, tripulação não é simpática, mas é atenciosa. Cur"
Prós: "Everything as expected!"
Contras: "Had to pay for food. not a single chip :("
Prós: "Embarque na hora e de forma tranquila, saída e chegada antes do horário, boa comida e tomada para carregar o celular."
Contras: "Não consegui fazer o check in pelo celular."
Prós: "NADA!! PÊSSOMO, TUDO!"
Contras: "A aeronave, não deveria está em uso!!! TERRÍVEL! Tudo ruim!! Ponham uma aeronave descente para fazer MADRID -PORTO! A Aireuropa, tenho certeza, tem aeronave descente, pôs jã voei com a AIREUROPA, no ultimo mês de Março! Nunca tinha voado em um amontoado de ferro velho, como essa aeronave de hoje!"
Prós: "Apenas a pontualidade!"
Contras: "Tudo na aeronave, comida"
Prós: "Excessively hot. You sweat entire time"
Contras: "Lack of a/c"
Prós: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item."
Contras: "Poor information delivery during delays of more than 4 hours (JFK). Pool direction in getting English language speakers to connecting flights. MAD. Poor upgrade options. Unclear gate assignments JFK"
Contras: "Baggage policy misleading."
Prós: "Pequena vantagem de preço em relação a outras companhias. Foram pontuais."
Contras: "Não é possível fazer check-in online, que foi demorado antes do embarque. A companhia não informa com exatidão o terminal e o gate de embarque até 2 horas antes. O assento bastante apertado, as refeições muito simples. Foi complicado planejar a ida ao aeroporto sem essas informações."
Prós: "Good seating space."
Contras: "Food & drinks are expensive, but we brought our own."
Prós: "Avião novo 787 muito bom"
Contras: "Desembarque demorou muito"
Prós: "Tripulação"
Contras: "Embarque!!! Péssimo, desorganizado, confuso, pessoas despreparadas"
Prós: "I couldn’t have wished for a smoother flight for both ‘legs’."
Contras: "Again, the entertainment offering could be better for the translatantic flight."
Contras: "Entretenimento era muito fraco"
Prós: "The crew were faultless, friendly and attentive."
Contras: "The flight was cramped. For a shorter flight from Madrid to Tel Aviv Air Europa uses a state of the art Boeing 787 Dreamliner which lives up to its name. Why they don't use this aircraft for the long haul flight beats me. I'd rather be comfortable for 10 hrs and suffer for 5 instead of the other way around. Still, looking forward to the last leg home."
Prós: "clean plane food and drinks comfortable seats"
Contras: "warm and no way of adjusting a personal vent"
Prós: "O embarque foi muito rápido e fácil. A comida a bordo estava boa e o espaço entre as pernas era bom."
Contras: "O avião era muito antigo, não tinha sistema de multimídia individual. Um absurdo para um voo transatlântico. No lugar disponibilizavam acesso ao acervo de filmes através do Wi-Fi da aeronave ou utilização do mesmo conectado à internet, porém com valor surreal. 20 megabytes de dados por 7 euros?!"
Prós: "A tripulação tem uma boa qualidade e tenta oferecer o padrão das outras companhias aéreas. Piloto parece ser muito experiente, decolagem e pouso perfeitos sem sobressaltos."
Contras: "Avião velho. Assentos com mal cheiro, estofamento desgastado e fino. Pouco espaço entre os assentos. Entretenimento antigo e sem variedade. Poderiam avisar com alguns dias de antecedência sobre a oferta de streaming no avião. Assim como disponibilizar pontos de recarga de celulares e tablets nos assentos. Em resumo o avião funciona sem problemas, mas o conforto deve ser atualizado urgentemente."
Prós: "All good"
Contras: "The plane had no entertainment inflight"
Prós: "Do atendimento da tripulação! Todos cordiais e atenciosos, além de muito pacientes."
Contras: "Da falta de cuidado com os aviões e da desorganização no dia que perdemos a conexão e demorou demais para providenciarem um ônibus para o hotel e na volta do hotel o ônibus nos deixou no terminal errado. Coisas simples, mas que demonstram uma falta de cuidado com os processos."
Prós: "I liked the Boeing 787"
Contras: "The service sucked. The crew speaks very weak English. The crew only comes around the cabin very few times. Not good on a 9 1/2 hour flight."
Prós: "The Embraer is a great regional aircraft."
Contras: "There are plenty of air bridges to use at Porto airport, but AirEuropa chooses to use a stand that requires busing passengers from the terminal and back. No IFE."
Prós: "Price paid"
Contras: "Food and drink options were mediocre. Also limited entertainment options..."
Contras: "An hour to check in is unreasonable and the having to go to a separate counter to pay for a bag was a joke."
Prós: "I like the service"
Contras: "The lack of space between seats, for a trip so long every passenger should feel some comfort not just first class passengers"
Prós: "O check-in e o embarque foram pontuais e razoáveis. Apenas."
Contras: "Péssimos espaços entre poltronas e reclinação. Não tinha multimídia individual, para entretenimento deveria ser usado o próprio smartphone via wi-fi do avião, que só disponibilizada poucos (5) filmes ruins. Não há tomada para carregamento e o banheiro é mal conservado. Nunca usaremos novamente. Não vale o preço."
Prós: "Voo com avião novo, com espaço OK entre poltronas para o trecho."
Contras: "Tripulação mal treinada e antipática."
Prós: "Flight was on time"
Contras: "Boarding the plane from the runway"
Prós: "Preço mais baixo que encontrei nas pesquisas."
Contras: "Fila para check in. Fone de ouvido por 3 euros."
Prós: "I guess not being in the middle seat since there were none and having a seat to myself."
Contras: "There was a delay getting into the plane and then it was still super hot in the plane. Also baggage wasn't clear in terms of buying checked in baggage."
Prós: "Wide body aircraft."
Atraso de quase 1h da hora inicialmente estimada
We onboarded 1h30 late. We stayed in the plane for 3 hours before it was canceled because of snow. And we waited another two hours to be off boarded. Information was rare and bad. Decisions badly made. No support AT ALL from Ryanair after the cancelation.
Um sorriso da tripulação.
Não pude embarcar pois a tripulação disse-me que o vôo estava atrasado e que eles não poderiam me realocar em outro vôo, tive que comprar outra passagem e não tive direito nem sequer a reembolso.
Atrasado, equipe antes do embarque mal educada
O voo atrasou uma hora e não houve compensação pelo facto. Fizeram o embarque meia hora antes e ficamos em pé à espera em fila em cima uns dos outros A tripulação de bordo apenas se preocupa em vender Pedi para por por uma garrafa de plastico no inicio do voo, a assistente mandou me esperar e some recolheu a mesma no fim do vending todo As janelas estavam imundas Enfim, uma companhia a não utilizar novamente
Pelos menos servirem uma água ou café
Comprei os bilhetes pelo site kiwi. Não entregaram os bilhetes pelo email. A ryanair criou dificuldades para emitir no aeroporto. As poltronas são muito apertadas. Sou alto. Foi um sofrimento a viagem. Ryanair nunca mais
Ter vindo sozinho num banco e perto da porta de saida
Had a drunk guy by my side trying to mess up with me
Contras: "Água poderia ser mais barata."
Contras: "A água poderia ser grátis."
Contras: "Easy checkin Comfortable seats Fun cabin stewards Great flight Great price"
Contras: "Correu tudo normalmente"
Prós: "price"
Contras: "we were 4 person traveling together and all seats assigned were separeted, including 2 children"
Contras: "The landing was very rough. My mom and I felt sick."
Prós: "Very organized and very easy boarding experience."
Prós: "De nada nunca mais viajo c essa empresa, cheguei c 3 horas de antecedência no aeroporto e me fizeram pagar uma taxa de 55 euros absurdo, na volta atrasou muito, pessoas maleducadas"
Prós: "Sim, a tripulação excelente"
Contras: "Correu tudo bem"
Prós: "Nada"
Contras: "Informações sobre o voo e faixas para checkin no balcão mais barata !"
Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."
Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"
Prós: "Gostei da tranquilidade do voo"
Prós: "Yes, the onboard crew did a great job."
Contras: "Their crazy rules with “hand luggage” makes me nuts."
Contras: "O atraso do voo 45 minutos e a espera pelo autocarro para nos levar à saída do avião (10 min) !"
Contras: "Instruções de embarque mais clara entre prioritário / não prioritário."
Contras: "O aeroporto. Tudo muito longe."
Prós: "Cheap flight"
Contras: "Less time in the boarding line and less interruptions to sell things."
Contras: "Priority line...."
Contras: "Não ter atrasado 5h"
Prós: "Tripulacao."
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"
Contras: "Desde a organização das informações para realização do Check-in até o atendimento durante o voo, a empresa deixa muito a desejar. Principalmente no quesito bagagem. Prestem muita atenção, pois eles não informam adequadamente sobre o despacho de bagagem, fazendo com que você desembolse valores absurdos no aeroporto."
Prós: "Pünktlichkeit"
Contras: "Preis des Gepäck und das ich 40€ für 10kg zahlen musste"
Prós: "Short"
Contras: "No food/ drink. Even water costs €3. It was EXTREMELY hot on the flight."
Prós: "Preço e facilidade busca"
Contras: "Tratamento no checkin e embarque. Só respeitam prioridades legais a quem paga a mais por isso"
Contras: "Não há nada de comida que a empresa oferece de cortesia."
Contras: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."
Contras: "Ryanair service such as online checkin is not clear saying."
Contras: "Voo com atrazo elevado"
Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"
Prós: "price time of flight"
Contras: "unable to choose your seat free expensive tea and coffee and others"
Prós: "The crew"
Contras: "Uncomfortable seats"
Contras: "Atraso de duas horas no voo. Cheguei em casa muito tarde."
Prós: "Gostei que a experiência chegou ao fim e serviu para nunca mais voar com a empresa."
Contras: "Detestei tudo, me fizeram pagar novamente a mala para despachar, pois falaram que as 2 malas extras que comprei estavam indicadas para a ida da viagem e não uma para ida e uma para volta. O voo atrasou 2h40min e ficaram dando desculpas de todas as formas possíveis. Ficamos parados dentro do avião por 1 hora até conseguir finalmente sair do chão. Pouco espaço para as pernas. Te obrigam a pagar para escolher onde quer sentar (se tiver em mais que 1 pessoa, na hora que fizer o check in te colocam de proposito um na frente do avião e outro no fundo, para que voce pague para trocar de lugar). No balcão de informações da empresa eles não conseguem resolver nada e se livram do problema que qualquer reclamação deve ser feita no destino final."
Prós: "Chegamos ao aeroporto 2 horas e 15 minutos antes do vôo. Tentamos fazer o check-in mas ainda não estava aberto. Na hora que abriram, fomos para a fila. Na nossa vez disseram que teríamos que pagar para poder fazer o check in no aeroporto, um valor absurdo de quase 100 euros. Não disseram em nenhum momento isso por e-mail. Não fomos avisados. Ontem, recebi uma e-mail da Cia, apenas falando sobre o procedimento da bagagem e nada mais. Não vou arcar com esse prejuízo, porque eles não avisaram que o check in tinha que ser online obrigatoriamente ou teríamos que pagar."
Prós: "Cabin crew - efficient, friendly and with a sense of humour."
Contras: "Having to buy Prority boarding to guarantee access to the overhead bins. Seats not that comfortable. Little legroom (i’m average height at best)."