Encontra voos baratos de Londres para Aeroporto Internacional de São Paulo-Guarulhos

Prós: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Prós: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Contras: "Free WiFi and Dancing boys"

Prós: "The crew was amazing"
Contras: "The tv didn’t work throughout the whole flight. Very uncomfortable seats"

Prós: "Crew was amazing"

Contras: "Food"

Contras: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Contras: "It was outstanding service !!!"

Prós: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."

Contras: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."

Contras: "As with all economy seating...it is cramped"

Prós: "nice crew, great service"

Prós: "Não há nada a comparar com a Qatar, atualmente."

Prós: "The entertainment was excellent, the seats very confortable"
Contras: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."

Prós: "Everything was good. Seat is roomy and able to stretch leg."
Contras: "toilet is smaller"

Prós: "The crews are very friendly and seats are very comfortable"
Contras: "There nothing could have been better cause everything is perfect"

Prós: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Contras: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Prós: "The service of the cabin was great!"
Contras: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."

Prós: "Boarding was smooth; Plane was clean; Flight departed on time;"
Contras: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"

Prós: "Everything"
Contras: "None"

Prós: "Service was excellent with very polite staff."
Contras: "Front seat anchors were right in the middle of the leg space in 777 which is kind of dumb for Boeing guys."

Prós: "The food and the crew were excellent. Highly recommend the chicken massals"
Contras: "The seats in economy class were a little too close for comfort"

Prós: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Contras: "More shower stalls in the business class lounge."

Prós: "very courteous flight crew"
Contras: "baggage took along time to come business class luggage came after economy"

Prós: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Contras: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"

Contras: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."

Contras: "Thanks"

Prós: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Contras: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Contras: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Prós: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"

Contras: "Seats and legroom too small"

Prós: "Great service. Great food. Great entertainment."
Contras: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Contras: "The trays of water could come around more frequently"

Prós: "Great selection of movies and tv shows"
Contras: "Entertainment screen is too dim even on highest brightness setting"

Prós: "Wheelchair was assigned to me from terminal to inside plane. Crew was able to speak my local language. That was something awesome feel like home."
Contras: "Am satisfied with the services but free wifi was not there ;-)"

Prós: "Good in-flight service"
Contras: "Cramped seats"

Prós: "Great service and food."

Contras: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."

Contras: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"

Prós: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Contras: "Not one thing!!"

Prós: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Contras: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."

Prós: "Actually I can't even explain everything is good"

Prós: "Great flight - and definitely the best airline food we've had in a while"

Prós: "Over all the flight was great."
Contras: "However I feel the need to share that the lid of one of the lights fell off and hit my girlfriend on her nose while she was asleep hurting her instantly. I understand that it was an accident, but nobody takes responsibility for it."

Prós: "timing"
Contras: "qatar airlines has some old airplanes foods are not good"

Prós: "SPECIALLY THE CREW SERVICE EXCELLENT"

Prós: "Everything"

Prós: "Best Arab airline so far.5 star but if I could give more i would"

Prós: "The entertainment selections and the comfort of my seat."
Contras: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."

Prós: "The crew members are amazing."

Prós: "Great crew & good complimentary food"
Contras: "More seat pitch"

Prós: "Seats were comfortable"
Contras: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"

Prós: "Wonderful on board service from the crew"

Contras: "You could have had my luggage arrive. Now I don’t know where it is"

Contras: "Delayed"

Contras: "Delayed flight."

Prós: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Contras: "Bread of sandwich was dry."

Prós: "It was a lovely easy flight, always lovely flying star alliance."
Contras: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Contras: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Prós: "friendly and helpful crew"
Contras: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"

Prós: "Swiss is aways good"

Contras: "Boarding time needs to be longer. Also, too little time between connecting flights."

Contras: "Swiss precision"

Contras: "45mn late"

Prós: "Really good flight. Clean,on time, efficient. Early arrival even"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "Very smooth"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Excellent"

Contras: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Good crew."
Contras: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Prós: "Lots of room because plane was half full"
Contras: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Prós: "Friendly and professional crew. Plane was clean"
Contras: "Tight space in economy class(to be expected)"

Contras: "It was delayed"

Prós: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Contras: "TV was a bit small"

Contras: "The seats were uncomfortable, smaller aircraft"

Prós: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Prós: "Good and fast service"
Contras: "The size you allow for the hand baggage is insufficient"

Prós: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Contras: "Nothing it was all great! Even music was playing while we waited on the plane."

Prós: "Boarding music"
Contras: "Changed our seats after check in"

Prós: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Prós: "Courteous Staff Excellent Service and enough concern for the guests."

Prós: "Check in easy"
Contras: "Weren’t told enough about delays ... very tight seating crew was friendly"

Contras: "30 mins late both ways"

Prós: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Contras: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Prós: "Good clean service that Swiss is known for."
Contras: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."

Prós: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Contras: "No complaints. Smooth from start to finish."

Prós: "typical Swiss quality"
Contras: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Prós: "Prompt and business like"
Contras: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Prós: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Contras: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Contras: "1h45 departure delayed with no compensation."

Contras: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Contras: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."

Prós: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Contras: "Nothing"

Prós: "Friendly and professional crew, good movie selection"
Contras: "Not enough room in the seats. Could not open my lap top in avaialable space. Very tight feeling."

Prós: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Contras: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Prós: "The crew and the seat !"
Contras: "The food because of coronavirus the service was scaled back"

Contras: "Outstanding"

Prós: "Great"

Prós: "Efficient and on time."
Contras: "All fine."

Prós: "Very professional and polite crew"

Prós: "Food is not bad"
Contras: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"

Prós: "check in..Gatwick S."
Contras: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Prós: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Prós: "Good crew. Clean"
Contras: "A little late"

Prós: "Good movies"
Contras: "Lack of drinks offerdd"

Prós: "Entertainment options good"

Prós: "Largely pain free experience"

Prós: "Crew was very helpful & friendly. Cabin was well pressurized."

Prós: "Flight cancelled on whim of pilot due to a single faulty toilet."
Contras: "Everything."

Prós: "Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed"

Prós: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Contras: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Prós: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Contras: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Contras: "I could not use my ticket I was trying to extension date but customer services terrible"

Prós: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Contras: "The leg room was a bit limited on long flight."

Prós: "It went all ok except the space between rows"
Contras: "Slow service by crew and space between seats"

Contras: "Nothing"

Prós: "great food! competent crew. all efficient and good."
Contras: "an extra beverage service in the middle of the flight would be nice, but that's okay."

Prós: "Efficient and pleasant. Affordable and most importantly very clean!"
Contras: "Old style lie flat (but not horizontal) seats"

Contras: "Not enough movie varities."

Prós: "Friendliness of crew."
Contras: "N/A"

Prós: "Arriving safely"
Contras: "Seats horrible, food not eatable, poor service"

Prós: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"

Contras: "The space between the seats were narow"

Contras: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Contras: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."

Prós: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Contras: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Prós: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Contras: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Prós: "-"
Contras: "How come a Business Class doesn't have sleeping masks? Unbelievable."

Contras: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Contras: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."

Contras: "Staff is mean, impolite, and inefficient."

Prós: "Delicious meals, friendly crew, good selection of entertainment."

Prós: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."

Prós: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"

Prós: "The entertainment choice and availability of USB port for charging was excellent."
Contras: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Prós: "Other than the late departure, everything else was excellent."
Contras: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Contras: "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."

Contras: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"

Prós: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"

Prós: "surpassed our expectation"

Prós: "great company."

Prós: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Contras: "nothing"

Prós: "That was the only problem, it was a long flight. Also had to store my carry on further back from my seat due to the crowd. Made exiting awkward."

Prós: "The crew, landing before scheduled, wonderful, delicious food. Good pillow and linens."

Prós: "Clean, orginzed, professional pilots"
Contras: "Too hot, few meal options"

Prós: "Delta service and comfort is always excellent."
Contras: "All is great just keep it up"

Prós: "Great entertainment options, best in class"
Contras: "Earlier food service for more sleep"

Prós: "The seat was ok, but the crew was very good and helpful"
Contras: "Good company, have the very good attendants"

Prós: "Like the pleasantries from the Delta crew"
Contras: "More snacks :) !!!!"

Prós: "Packed flight. Ground crew did best to minimize carryon luggage. Flight crew were accommodating and cheerful despite almost 1H delay in departure."
Contras: "Pilot had no control over turbulence during last 3H of flight. He did his best to minimize but still a jittery"

Prós: "Boarded in good time, friendly crew, flight was comfortable, entertainment was good - and most importantly, landed on time!"

Prós: "I flew standby (for the first time) to London and check in team in NYC was great."
Contras: "Now, the team in London, wasn’t so great. They were a bit rude!"

Prós: "Entertainment was good and there was a choice of food."
Contras: "The crew sucked."

Prós: "The A330 was comfortable and the crew was efficient and cheerful."
Contras: "Delta is the best experience we've had of late."

Contras: "KAYAK did not informed us we have to pay for our luggage!"

Prós: "Food was great. Movie selection was good."
Contras: "When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways."

Prós: "Flight attendants were amazing"

Contras: "Wifi was completely useless. I prefer to pay to get simething."

Prós: "I had an awesome seat 10a with plenty of leg room."
Contras: "It was as good as can be expected."

Prós: "Crew was nice. The tv/movie technology was fantastic!! Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. Food was good. I love that you get tons of food and drinks (more food than I could eat actually)."
Contras: "I couldn't get both of my boarding passes printed in London so I had to get it from an agent in Minneapolis. I hate that it's so hard to get a seat assigned and a boarding pass before the trip."

Prós: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Contras: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"

Prós: "Food was so good. Crew was also very nice."

Prós: "Entertainment and food and service were great."

Prós: "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Prós: "Amazing service and F&B offered was wonderful"

Prós: "Good crew, good service."
Contras: "No complaints!"

Prós: "Everything. Food, staff, checking in. All were great"
Contras: "Would have preferred they let me choose a window seat. I wasn’t given the option"

Prós: "The crew where extremely friendly, helpful and visible. As the flight was being boarded the gate agent saw me with my cane and she upgraded me to a seat closer to the front of the plane without being asked. Those extra little touches are appreciated"

Prós: "The crew were kind and courteous. The seat was comfortable."

Prós: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Contras: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Contras: "Crew was rude and made everything seem like a chore."

Prós: "Decent service"
Contras: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."

Contras: "One of the older male flight attendants was not polite. Got a ride, short response when asking him for anything."

Prós: "Good films"
Contras: "Seats cramped, legroom bad"

Prós: "Very friendly crew"
Contras: "Lack of subtitles on available movies & series"

Contras: "I had the feeling they were short on crew staff, they were barely checking and I called them a couple of times, the blue light was on but no one came to check what I needed. At first the reading lights were not working and they got those reset at least. One choice of food was not available anymore once they got to our seats."

Contras: "Delays!"

Prós: "The crew was nice and friendly and the plane was half empty."
Contras: "When are the Airlines going to start serving a decent coffee on board? It does not matter Delta is now serving Starbucks. Something they do that messes up the whole thing, probably overheat for too long."

Prós: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Contras: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."

Prós: "The variety of what you could listen to or watch. Liked the way the seats reclined. Plenty of leg room (I am short)."

Prós: "There were alot of good movies to choose from, and the food wasn't bad."
Contras: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"

Prós: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Contras: "Music was a. Bit limited"

Prós: "The entertainment is good; several new movies"
Contras: "The dirty seats, the awful food and wine"

Prós: "The food was excellent, as well as the flight attendants."

Prós: "Crew, food was good, comfort"
Contras: "The boarding .. We had to climb the steps to get in .. But the crew apologised"

Prós: "Extra leg room with Sky priority"
Contras: "We upgraded to Sky priority but we're not allowed to load with Sky priority. They made us wait for Zone 3. We also did not get the designated overhead space we paid for and had to put our bags under the seat in front of us. A bit disappointing to pay $240 extra and not get what we paid for."

Contras: "The entry into the Atlanta airport after landing was somewhat chaotic. We were backed up circling before landing for ~ 1 hour and there seemed to be an unusually large number of folks trying to get through customs/security - noe Delta's fault but an unwelcome experience after being in the air for 8+ hours."

Prós: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"

Prós: "The crew were nice"
Contras: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Prós: "I like Delta empowering women."

Prós: "Meal quality has improved"

Prós: "Plenty of movies and music to entertain"
Contras: "Economy seats have no leg room and seats are very uncomfortable to your back during a 8hr flight. Flight attendants skipped rows for drinks, snacks, etc and would have to be called back. Paying close to a thousand per ticket, you'd expect a little better experience but oh well."

Prós: "Service was good. Attendants polite. Information good."

Prós: "There wasn't much to like. Just about everything was wrong. The plane was a newish 787, so it didn't feel old. Boarding went well because we complained about how tired we, at 70+, were because the flight was late and we'd been standing up; this resulted in us being boarded with some of the latish priority passengers."
Contras: "Everything, really. The plane was very crowded; small seats, little leg room. The meals were mediocre and the cabin staff were just barely the good side of unhelpful, officious and unfriendly The flight was inexplicably 2 hours or more late in excellent weather. No apologies given, the flight that was originally scheduled for 8 pm left close to 11 pm. While boarding the only light is a purplish ambient lighting that made it impossible to read anything, including the safety material, until the inflight entertainment was loaded up (the lights are only controlled through software-actuated virtual buttons on the screen). The inflight entertainment system is hard to use, too, designed by idiots for use by geniuses. But the very worst thing was the stress caused by Virgin Atlantic in just about guaranteeing that we would miss this flight. On our outbound voyage in January, VA, for reasons nobody knows, booked an ADDITIONAL leg from JHB to CPT on BA at 12:30 pm, even though we were already ON the earlier 9:30 BA flight we'd booked and paid for. Then, when we didn't show up for this spurious flight (because we were already in the air) we didn't book (BA swears they have evidence that VA made this booking), our return flight CPT to JBG three months later was cancelled WITHOUT OUR KNOWLEDGE. If I hadn't been interested in knowing, the day before the flight, if the return BA flight had a meal, I would have showed up at the CPT airport in April and discovered that I had no way to get to the VA flight in JHB! As it was I spent an entire day trying to get back on the flight I'd already paid for. I advise EVERYONE who uses VA to reconfirm flights over and over. There is still no explanation for this. I will never NEVER fly VA again. They are not to be trusted."

Contras: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("

Contras: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"

Prós: "Didn’t like anything. Mediocre all round."
Contras: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

Prós: "Everything other than luggage situation"
Contras: "Luggage left in London and had to pay for baggage when Momondo said luggage was included"

Prós: "Nothing!"

Prós: "Boarding was quick and good"

Prós: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Contras: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Contras: "On tome flight"

Prós: "Nothing at all, whole experience was incredibly stressful"
Contras: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"

Prós: "Crew very helpful."
Contras: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Prós: "Good"
Contras: "More varieties of whisky on board"

Contras: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."

Contras: "Boarding by rows would avoid people rushing to line up ahead of time."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "on time."
Contras: "nothing"

Contras: "a bit late"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Contras: "No negatives."

Prós: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Contras: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Prós: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Contras: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Crew and service was amazing"
Contras: "No entertainment food Horrible"

Contras: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."

Prós: "I like everything about Lufthansa in terms of quality and service"
Contras: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Prós: "Not much"
Contras: "Almost everything"

Contras: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Contras: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."

Contras: "Not entertainment at all"

Prós: "Made up most of the time. Latrobe leaving due to queue."
Contras: "That I did not know in advance there was a snack. Would have odered vegan as it was had nothing."

Contras: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Contras: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Contras: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Prós: "The environment was very nice. Relaxed and roomy"

Prós: "The counter staff in Heathrow was great"

Prós: "The crew were very helpful and friendly"
Contras: "The flight was delayed"

Contras: "Very very long walk plus train to baggage reclaim at Munich"

Prós: "Everything was perfect ... pilots are so good and professional..!!)"

Contras: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."

Prós: "It’s nice that Lufthansa still gives food onboard"
Contras: "My Lufthansa flight left with 1hour delay"

Prós: "Smooth process. Regular updates."
Contras: "Late departure."

Prós: "Good attitude"

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Contras: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."

Prós: "Fast and efficient boarding"
Contras: "N/a"

Prós: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Contras: "Slim seats very uncomfortable and legroom too little"

Prós: "The food and drinks was very good."
Contras: "The flight was late."