Encontra voos baratos de Lisboa para Aeroporto de Xangai-Pudong

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Requested refund and was directed to my travel agency. Edreams was worst than useless: spent 10 hours waiting for them to pick up but no answer. JAL should allow the clients to bypass a travel agency in order to manage the flights. Otherwise we are hostages of the travel agencies."

Prós: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Contras: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"

Prós: "The crew was efficient and very helpful."
Contras: "Entertainment choices of selected movies were limited."

Prós: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Contras: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."

Prós: "Happy crew."
Contras: "more selection of hollywood movies"

Contras: "If the flight was on time."

Prós: "The crew was super friendly."

Prós: "Good crews."
Contras: "Space seats."

Prós: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Contras: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."

Contras: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."

Prós: "was not able to board and was checked in 4 hours in advance"

Prós: "Complementary sake and great rice cracker snacks."
Contras: "Come around more often to collect trash."

Contras: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Prós: "Sturdest were very kind"
Contras: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."

Prós: "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
Contras: "None"

Prós: "I like everything about flying JAL. That is why JAL is always my first choice."
Contras: "I did not like when I can’t choose my seat after booking a flight."

Prós: "good flight"
Contras: "food is ok"

Prós: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Contras: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"

Prós: "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
Contras: "Nothing"

Contras: "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."

Prós: "Great airline, roomy seats and they don't nickle and dime you like other airlines."

Prós: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Contras: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."

Prós: "Service was exquisite."
Contras: "No complaints."

Prós: "Very friendly crew!"

Prós: "Great crew, good food selection."
Contras: "Everything was good"

Prós: "Excellent food. Lots of food, drinks. Comfortable plane."

Prós: "Superb services!"
Contras: "I don't think there's anything I didn't like during my journey"

Prós: "Very comfortable plane, even full. Polite crew."

Prós: "The flight is on time,service is excellent."

Prós: "Entertainment was good"
Contras: "Seats were uncomfortable, food was terrible"

Prós: "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."

Prós: "everything was perfect!!"

Prós: "Glad to make it to Japan safely and back in one piece"
Contras: "Turbulence"

Prós: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Prós: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."

Prós: "Great flight.The service was excelent.There was always a stewardous walking around and asking if you needed anything.Japan Aitlines is definitely one of the best in the world."

Prós: "Food served was actually pretty good."
Contras: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."

Prós: "The flight went well and the 3 meals were interesting. The staff was professional."
Contras: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."

Prós: "Service"
Contras: "Not anyone fault but I wish seating was better fitted in economy for taller people"

Prós: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Contras: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."

Prós: "Food was great, plenty of room, lots of movies"

Contras: "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."

Prós: "excellent seat space, friendly flight attendants, would fly with JAL again."

Contras: "I never like flying into Narita - each time I have to have my boarding pass reissued and baggage rechecked. I like the YVR process where you just put your bags on a conveyor after clearing customs."

Prós: "Service and polite staff."
Contras: "Not much space between the seats for my long legs."

Contras: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."

Prós: "The ground crew in HKG airport was really helpful."
Contras: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."

Prós: "Amazing service"

Prós: "Amazing friendly crew. Spot on entertainment!!!"
Contras: "Toilet facilities could have been cleaner"

Contras: "Nothing"

Prós: "Crew was good"
Contras: "Arrived one hour late."

Prós: "Seat was very comfortable and the air stewards were good"
Contras: "The entertainment system not working correctly and the food was poor"

Prós: "After the Kigali Addisababa segment this was vastly superior with a newer aircraft"

Prós: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Contras: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"

Prós: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."

Prós: "The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous."
Contras: "See above"

Contras: "Sem previo aviso"

Prós: "Nothing"
Contras: "Everything starting from the check in to on board restrooms"

Contras: "There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them."

Prós: "The food was good, seats were quite comfortable and the crew was awesome"
Contras: "The entertainment was not that great"

Prós: "The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover."
Contras: "Transportation from the aircraft to terminals."

Contras: "The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident."

Prós: "luggage take time to receive , over 1 h"
Contras: "luggage tale long time to receive"

Prós: "Again excellent service"

Contras: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."

Prós: "Crew were nice"
Contras: "Always delaying, catastrophic food."

Contras: "Flight was delayed again. No priority boarding for Star Alliance members. Staff was unfriendly."

Prós: "A"
Contras: "The plane was shaking everywhere thought I was gonna die"

Prós: "It is an African airline so I am doing my best to support it. I am grateful I was allocated to a hotel for my long layover"
Contras: "I had a long layover in Addis and the hotel I was allocated to could improve its service. I was expected to be served breakfast in the morning. My flight was at 820 am There could be some improvement on food"

Prós: "The overall work ethics and the ease of boarding was awesome as well as time line, for hotel transfer due to layoff time was also excellent"
Contras: "Nothing really"

Contras: "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."

Prós: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Contras: "Well there was no entertainment in the flight. That is it"

Contras: "Rude Staff"

Prós: "The flight attendants."
Contras: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."

Prós: "Meal service plentiful. They kept the bathrooms very clean"
Contras: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."

Prós: "Food was fantastic for such a short flight. It essentially ticks most of the boxes I would be concerned with for a flight of this length."
Contras: "Got an exit row seat so plenty of room but the seat itself is simply uncomfortable."

Contras: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"

Prós: "Crew and service"
Contras: "On board entertainment was not up to date. Old movies. Little choice."

Prós: "Very helpful, attentive and kind cabin staff."
Contras: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse). Seat ahead reclines almost too much into personal space in the new 787 aircraft. The LCD displays don't pivot so it's virtually impossible to view the entertainment when the occupant of the seat in front fully reclines ( a somewhat irritating issue on a long flight )"

Prós: "New plane."
Contras: "Addis airport is always a mess. Security check takes 30 mins+, gates are changed without announcements and there are no display mentioning flight or destination at the gate. For the flight, food not great and service slow."

Contras: "We boarded around midnight and after supper, I am accustomed to a few hours of the lights turned off for rest. Even though I requested the crew said it was not policy and I should use the yellow mask (which sadly does not block out the light). I think a few hours off dimmed lights would greatly enhance comfort levels."

Contras: "The flight was good"

Prós: "Staff was friendly. Airplane was clean, new and well maintained"
Contras: "The airport was disorganized. the boarding process was chaotic to say the least."

Prós: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Contras: "About time they introduced WiFi on flights"

Prós: "Ok"

Prós: "On time."

Prós: "It's very nice flying with them. I will again fly with them"

Prós: "1. Nice flight 2. flight attendants good customer service skills"
Contras: "Equipment issue-tv not working well , unable to charge my cell phone USB port not working. 2. Food on my return flight was terrible I am a vegetarian was mostly served warmed up frozen vegetable which were terrible 3. Return trip set next to noisy people, had coffee spilled on my dress, was upset and did not enjoy return trip .Grateful for flight attendants who moved me to another seat."

Prós: "Entertainment options were good and they fed you several times"
Contras: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"

Prós: "Again, excellent service. Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Contras: "Funny stop on way to runway where we seemed to take on more fuel was a little concerning."

Prós: "Flight attendants excellent. Flights both on time."
Contras: "Film selection could have been better"

Prós: "The plane on this part was not too bad."

Prós: "They flight was on time."
Contras: "The food is poor. They should change the menu and improve on the quality of food. The personal entertainment system was not working. Such a long flight need to have good entertainment for passengers."

Contras: "allocated the worst seat on the plane despite choosing a different seat online"

Prós: "Dreamliner is a great plane"
Contras: "My luggage didn't make my connection. Came 2 days later though."

Prós: "The plane is spacious. It gives leg comfort"

Prós: "Seats recline back a lot"
Contras: "Two hour delay to taking off due to engine issues"

Prós: "Good plane. Good price."
Contras: "Food could be better."