hotéis em Xangai

Prós: É conectado com o aeroporto, o que tornou perfeito para a nossa longa escala e foi muito fácil de encontrar. Como um viajante econômico habitual, foi muito luxuoso. O chuveiro era espetacular!

Contras: Os funcionários da recepção eram só negócios. Isso não é realmente um problema desde já que lidam com pessoas indo e vindo o tempo todo, só falei por falar

Prós: Super conveniente, bem no aeroporto ... perfeito para alguém em uma escala

Contras: sem wifi.

Prós: Convenient and walkable from the terminal. It provided a bed, which was really all I was looking for. Perfect for overnight layovers.

Contras: The mattress was pretty hard and the sink in both rooms I had (I stayed two separate nights) was backed up.

Prós: It is right within the airport- so perfect for a layover.

Contras: The beds are extremely hard. There is no room service within the hotel. The staff also does not speak any English.

Prós: That it's easy to access in the airport.

Contras: The beds are extremely hard.

Prós: Great choice for a transit visa for 1-2 nights. You need to get your luggage so important to have a hotel within walking distance. The pudong is right in the airport. Metro line 2 takes you directly downtown (1 hour). Maglev Train another option.

Contras: Good price for the quality. Staff speaks little English.

Prós: On airport property and next to subway and train station. Rooms were clean,and functional.

Contras: Hard bed

Prós: Convenient

Prós: Not at all

Contras: Everything except location.

Prós: This hotel locates between the two terminals of PVG airport. It is a great location for transferring passengers to catch early flights.

Prós: The location was the only thing decent about this place.

Contras: The hotel was nasty, smelly, humid and broken down. The toilet wasn''t even properly cleaned with stains and everything.

Prós: The location is everything with this hotel. It is right between two airport terminals. No taxi required.

Contras: My experience was ruined by being placed in a room which reeked of cigarette smoke. My reservation was for a non smoking room. While no ashtrays were in the room, it clearly had been used as a smoking room on many occasions.

Prós: Worked very well for us due to its location hotel room it is nothing special but completely adequate and a good value for the price and location

Prós: Conveniently located between Terminal 1 and Terminal 2

Prós: Breakfast and coffee are amazing

Contras: The carpets in the floor were too dirty. That’s the only complain

Prós: Foi tudo perfeito, a recepção, equipe, localização, tudo excelente.

Contras: Não tenho o que reclamar.

Prós: location and view , spacious , very nice bar

Contras: not sound proof ! could hear next room locals chatting super loudly till very late,then there was pipe sounds ,staff never found out why ,refused to give another room ,only to provide earplugs .Awful sleepless night.

Prós: Localização, serviços e simpatia dos funcionários

Contras: Pequeno almoço pouco europeu.

Prós: All staffs were friendly...their room is very clean

Prós: The bfast buffet was great amd the location on the Bund.

Contras: No matter if I had my DND button illuminated, housekeepers and front desk kept calling to ask if I needed housekeeping

Prós: Great location! Amazing view of the Bund, staff very helpful and a lot of restaurants around. Everything just perfect!

Contras: Nothing

Prós: Já fiquei várias vezes nesse Hotel. Gosto muito da localização e do lobby dele que tem mesas de reuniões e serviço de café e chá 24 horas.

Contras: O café da manhã é bom mas absolutamente igual todos os dias, como fiquei muitos dias fica um pouco enjoativo. O serviço no café da manhã não é muito bom e no dia que foi feriado os funcionários estavam completamente perdidos sem conseguir repor os alimentos .

Prós: I requested to stay at a room with bathtub next window. They kindly arranged for me. And the hotel has a lounge where for free coffee. And also the guests can enjoy happy hour with one cooktail! Location is great for seeing Bund and Pudong in Shanghai.

Contras: Nohting

Prós: Excelente localização, muito central e com óptima vista sobre o rio. Quartos espaçosos, confortáveis e bem decorados. WC espetacular, banheira com vista sobre o rio. Pequeno almoço muito completo.

Prós: Magnífico passeio logo atravessando a Rua.

Contras: Preço um pouco alto

Prós: Clean

Prós: To be pleasant to me all!

Prós: An oasis with great views on the Bund. All the details in your room and bathroom to feel like at home. Quality of materials and great bed. a real bath looking at the river had no price after meetings

Contras: Staff is overall really unefficient. Poor English Level specially on the phone. We even asked the concierge to book a defined restaurant, asked him if he did which he said yes and we arrived no booking! Breakfast management and overall food proposal and quality should be improved. As written at the entrance, soft opening still

Prós: The Hotel is well designed, well situated, right size - all to please but lacking in certain services one would expect at this type of Hotel

Contras: Wireless Internet unreliable, Air Conditioning not efficient at night, assistance at the Concierge desk very limited, not only language but knowledge lacking.

Prós: Absolutely beautiful hotel, the view can't get any better. Breakfast spread is great. Fantastic location.

Contras: Staff was very polite and courteous, however, not very knowlegeable. Seem to have a problem with the communications. While the buffet breakfast is great, we had lunch at the hotel (a group of 6) and after an hour (no exaggeration), the dishes came in one at a time, with a 5-10 minute intervals. By the time the last dish arrived, the first lunch was already cold. Service was very poor. Dinner experience: Again, the wait staff need better training.

Prós: Extremely stylish hotel in excellent location ...very comfortable with modern luxury facilities

Contras: Very minor issues ... lack of explanation of hotel servises in room ... needs hanging hooks in bathroom, maore suitcase space

Prós: do espaço de convivencia

Contras: nao tem frigobar nos quartos, terrível , bebida quente.

Prós: Acolhimento e gentileza que nos fazem sentir em casa.

Contras: Nada a declarar.

Prós: É excelente a localização perto da Najing Road "Times Square do Oriente" e pertinho do metro. O hotel parece a primeira classe do Titanic. Mimos para os hóspedes, como: garrafinhas d' água todos os dias, chás, garrafa térmica para fazer os chás e chocolatinhos. Isso faz a diferença para quem está do outro lado do mundo. Inclui-se um staff super atencioso que chama os taxistas confiáveis (muito importante).

Contras: Achei o preço do café da manhã alto, considerando o valor da diária do hotel. Possui muita variedade, mas nada que justifique o preço. O salão de beleza poderia ter manicure, tive de ir para outro hotel.

Prós: localização e instalações do hotel sao muito boas

Contras: equipe de atendiemnto , mal sabe falar ingles, concirge pessimo, sem muitas opçoes de lazer. nao falam ingles tb. dificil comunicação. preços exorbitantes praticados no lobby do hotel, Um simples café expresso custa R$40 reais . vc nao pode comprar nada de fora e consumir no lobby do hotel, eles pedem pra vc sair

Prós: The Hotel is very well appointed.

Contras: The criticism that we have is that the Club or Executive Lounge is poorly managed. When nearly everyone has to ask for knives and forks and spoons, Butter, there is no milk in the coffee machine or in the milk unit for cereals etc it is a sad reflection. I think I would recommend to stay at the Central Hotel or Sofitel.

Prós: The staff welcomed you into the hotel from the entrance door in their traditional Chinese. The hotel lobby was decorated for the Spring Festival. The rooms were extremely comfortable and a good size. Maids were very polite.

Contras: The reception staff English was limited. But it didn’t put us off.

Prós: The location is perfect for tourists.

Contras: The price for breakfast is too high.

Prós: Central location surrounded by shopping malls, restaurants and subway stations. Rooms and lobby are very well designed and decorated. Fantastic view of the shopping street and the square park. Lots of spaces in the rooms and comfortable beds.

Contras: Nothing negative!

Prós: Local

Contras: Diário muito caro pelo qualidade

Prós: Please Google "Shanghai Scam" if you are visiting. Location of hotel was good. It's one block from a major pedestrian shopping mall and you can easily walk to the river or to the square. The hotel room we got was a king and was really nice. It had a huge room and the bathroom was really nice also.

Contras: The A/C in our room didn't work. We notified reception and they sent an engineer to fix it and it worked for 36 or so hours after that and then blew warm air again. The reception staff said all the rooms A/C are bad and there was no point in moving us to another room. She said it's because the A/C units are old and the outside air is too warm to cool.

Prós: Location

Contras: Is hard not to like this hotel

Prós: Central to everything in Shanghai, the maids were excellent, door staff were friendly and helpful and reception staff very professional. Wouldn’t hesitate to go back.

Contras: Nothing

Prós: Excellent service, great location.

Contras: The passageway to the room gets quite warm during the day. The breakfast buffet could be better for a 5* hotel and the price charged. Green tea or espresso would be charged extra.

Prós: Beautiful

Contras: Outside window not clean which marred view of bund. Service was poor and did not offer upgrade even though it was our wedding anniversary and we had our wedding 9 yrs ago at the hotel. Elevator was not working too.

Prós: Disappointed for Waldorf Astoria 5 stars the best Kame the concierge Fantastic!!!!

Contras: Very poor outlets not feel cozy

Prós: nightview skyline was spectacular

Contras: a little far from metro station, especially i've old people travel with me.

Prós: Localizacao excelente Apartamentos e banheiro muito bom com bom serviço

Contras: Concierge pouco colaborativo e portaria com alguns funcionarios rudes inclusive a supervisora que eu conversei solicitando que me desse pontos no HiltonHonnors e me respondeu que se eu quizesse nao deveria fazer reserva pelo Booking e sim no site Hilton Restaurante muito fraco

Prós: Ótima localização, quarto amplo,bonita vista ,serviço bom

Contras: Café da manhã fraco Restaurante médio

Prós: Management went out of their way to make our trip memorable - Thank you Andy, Rico, and Zak! At every turn, they were there to help. Also, Karme the concierge - Cannot get better in Shanghai! Location is amazing, while the hotel has a charm and luxurious feel.

Contras: Generally, difficulty with English. Room had a leak, and AC was not working, but the staff was quick to fix everything without question or delay!

Prós: Tudo foi excelente !! Recomendo este hotel!! A equipe foi muito simpática e muito útil.

Contras: Nada

Prós: Quarto espaçoso Decoração e mobiliário de luxo Equipe gentil Localização central Ótimo bar

Contras: O café da manhã não foi incluído, e eu achei que paguei caro demais por noite os quartos não foram limpos direito todos os dias

Prós: Equipe muito agradável !

Prós: Boa localização Sky bar Vista

Contras: Precisa de renovação nos quartos

Prós: Very good hotel with a privileged location, a few meters from People's Square station and Nanjing pedestrian street, at the heart of the city center. An impressive view of the city from our room, as well as from the revolving restaurant on the 45th floor, you eat a delicious food while enjoying the 360° views of the city. Very kind staff, a very comfortable and clean room. For 80 RMB per person, a shuttle can take you to the airport.

Prós: Location

Contras: How comes the hotel is 5 star rating and 8.5 score is a big surprise. Hotel doesn’t think how to manage 36 degrees hot weather without air conditioning, there was not hot water in the bathroom, it wasn’t clean enough, floor had bad smell.

Prós: I went with friends but had a single room booked for myself . When checking in I was given the wrong room and had to ask to be moved to a room with a double bed. I had paid for a particular room and was downgraded. Whilst some of the staff try to be helpful they are not very friendly and I didn’t feel able to raise this problem as I felt they would argue. I had one beer on the hotel bar and paid an extortionate amount for it. I often stay here, but this time I feel I may go somewhere else in future.

Contras: The room wasn’t what I paid for. The shower head is fixed, which I don’t like.

Prós: Location was excellent and the view from the room was fantastic.

Contras: The lack of Air Conditioning in the room, made it an unpleasant stay. The A/C was on in the corridors and many other hotels in shanghai had already reactivated their AC. Breakfast was disappointing. The range was limited and the a la carte offerings were not very well prepared. We tried to have the option for breakfast removed for the second morning, but this wasn't possible. The hotel provided us with a fruit basket and offered the option of room service from the menu. This was appreciated, but didn't live up to what we expected from a hotel of this level.

Contras: Asked for toothbrush twice. Wasn’t provided and had to go to reception to get.

Prós: good location few minutes walk from People Square metro station could see the TV tower from my room

Contras: rooms are spacious but not a new modern feeling, would need to be renovated not enough time to enjoy the facilities and to comment further

Prós: Localização

Contras: Sinal de Wifi Péssimo, indisponível na maioria do tempo, incompatível com o nível do hotel. Muito ruim mesmo. Custo exorbitante do café-da-manhã!

Prós: Great rooftop bar and WiFi was good

Prós: Solicitei um quarto em um andar alto com vista para a cidade e fui prontamente atendido! Ótimo café da manhã, porém o preço muito caro. Apartamentos muito bem limpos e agradáveis! A vista do bar no último andar é fantástica!

Contras: O preço do café da manhã muito caro, poderia ter opções mais em conta. Assim que fiz o check-out, precisei ir ao banheiro mas ele só funcionava com cartão do quarto, então não consegui ir. Os vidros panorâmicos (bar e restaurante) estavam bastante sujos, acho que há uma oportunidade de melhoria com a manutenção/limpeza.

Prós: Great Location, Great Spot

Prós: A localização é perfeita! Não poderia ser melhor! Em frente `a estação de metrô, no início da Nanjing Road (rua com shoppings e lojas) e em frente ao Peoples Park.

Prós: Reservamos uma suíte executiva com acesso ao lounge. Tudo foi fantástico. Tivemos café da manhã no lounge e foi muito confortável. A localização não pode ser melhor!

Contras: A equipe de concierge não é a mais orientada ao atendimento ao cliente. Eles não foram responsivos e inpacientes.

Prós: Ótimo Hotel! Inclua o centro de negócios, vale a pena! Muito limpo! Ótimo serviço, vista fabulosa!

Prós: A well presented business hotel.

Prós: Excelente acomodação excelente café da manhã e ótima localização

Prós: Great location . Great meals , friendly staff. This was my third stay here. I’ll stay there again On my next trip.

Contras: The floor directly under the executive lounge is noisy. Don’t stay on that floor.

Prós: The location is great. Close to shopping, eating and sightseeing.

Contras: The room and closet was dusty. The cleanliness of the hotel room and bathroom could be improved.

Prós: The location of the hotel is superb - central to shopping, sights, restaurants, e.t.c. Check in was smooth and efficient - we arrived at 14:00 pm and was shown to our rooms immediately. We were pleasantly upgraded to the Executive Floor at no extra cost. Rita at the front desk was amazing, and so were her male colleagues. Room met our expectations and extra bottled water was provided on request. Hotel has a good spa, swimming pool, jacuzzi, gym and team room. Staff were very pleasant and friendly. Concierge was awesome with all of our requests with regard to places, sights and transportation. Breakfast was ok, wide variety. Hot Pot dinner at the Shanghai Restaurant was great and quite an enjoyable experience. Nanjing Pedestrian Street, the Bund and Peoples Square are all within walking distance from the hotel. Numerous shopping malls are at your doorstep.

Contras: Breakfast was good; however, more chicken, fish/salmon would be a nice addition. Some of us don't eat pork and hence the spread becomes a little restricting. Waitresses need to be able to understand English far more than they do.

Prós: Localização

Contras: Recepção ma. Funcionários que não sabem falar bem inglês e cobraram um depósito no cartão de crédito sem o saber explicar. Esperemos que seja devolvido.

Prós: Convenient location

Prós: Excelente pequeno almoço Optima localização

Prós: Localização central a 300 m do metro people's square. Conforto do quarto. Piscina interior e jacuzzi. Pequeno almoço fabuloso.

Contras: Poucos funcionários falavam inglês, mesmo na recepção.

Prós: Location was amazing very close to the main shopping district.

Prós: It’s always a great hotel!

Contras: Nothing

Prós: Café da manhã incrível!

Prós: When we arrived we had our room upgraded and the view of the city was fantastic. I also loved the pool with the city view. Especially at night. The location is perfect. The hotel is right outside a metro station and you are only 1 or 2 stops from some of the major tourist attractions. The staff however is the best part of staying here, they are very polite, friendly and helpful. Also very generous with what they give you. And they speak good English in the lobby. I’d definitely stay here again if I came back to China and would highly recommend others to stay here too.

Contras: Nothing

Prós: Confortável, bem localizado. Café da manhã muito bom com varias opções

Prós: Em frente ao metrô. Muito fácil acesso ao SNIEC ( Pavilhão de Feiras). fica a três quarteirões de ponto do Onibus Hop on Hop off que visita principais pontos de Shangai. Funcionários falam inglês. Café da Manhã tipo chinês e Americano. Fazem omelete boa variedade de frutas Sucos Pães etc.

Prós: Roupa de cama de seda. Hotel bem localizado e muito luxuoso.

Contras: Nada

Prós: My husband and I stayed at the Renaissance Yuyuan during the Wuhan Coronavirus epidemic. Despite the difficult situation, the staff at the hotel from room service to reception and restaurant staff were all friendly and helpful. We felt very safe and secure staying here and will be recommending it to our friends/family. The hotel is located directly across the street from exit 3 of the metro line 10 Yuyuan stop and just round the corner from the Yuyuan shops.

Prós: O Visual da Antiga Shangai com o Moderno

Contras: Limpeza, conservação, banheiro do recepção com insuportável cheiro de cigarro... funcionários usam para fumar escondidos!! Lamentável! Não faz jus a bandeira desta Rede.

Prós: Localização ótima. Quarto confortável.

Prós: overall is good and nice , the staff services are good . the room services food not bad and i like the location which near to every where and train behind the hotel . overall is perfect mark .

Prós: Hotel was good.

Contras: Frontdesk staff was not warm and felt like they were only doing a job. Does not make guests feel welcomed.

Prós: O hotel fica em frente a uma estação do metrô, o que te permite ir a qualquer parte da cidade com muita facilidade. O quarto é extremamente confortável, e tivemos uma vista muito bonita do The Bund. Funcionários atenciosos e atendimento eficiente. Os preços são razoáveis.

Contras: Não há muitas opções de restaurantes por perto, se você deseja ir caminhando.

Prós: Room, and to a certain extent, location because it's nearby the Yuyuan Garden metro station.

Contras: The front desk persons need to be friendlier. And with such a high-star rated hotel like this, the front desk staff need to have proficiency in English.

Prós: Hotel was very clean and the bed was just comfortable. The massage that we asked the concierge to book for a house call was a godsend and cheap.

Contras: Wireless is not free. Only 2 bottles of water were complimentary. A lot of staff did not speak English.

Prós: to spent time at the 17. floor with the wonderful view

Contras: our room was just opposite of the 17. floor kitchen, and we woke up early in the morning with the noise coming from there, as the door of the kitchen left open.

Prós: Beautiful hotel in excellent location. Spacious rooms with good business facilities. Staff were generally helpful.

Contras: Some staff were less helpful than others - it would improve the hotel's profile to enhance and monitor consistency of staff behaviour. The good staff were actually outstanding.

Prós: Hotel staff spoke English and were very helpful. The room was beautiful and the location was excellent being next to Yuan Garden Mentro. You can walk to the bund from here in about 30min. Try out the pool and steam room!

Contras: Construction was taking place, so could hear hammering at times. Try to get a river view that actually looks out at the river and China Town. (like the pool the does) vs. the side that looks out at the city or the other side that looks out at nothing really special. Internet is not free! Catching a taxi was very hard. There are just jot enough to go around.

Prós: The room was amazing, in particular, the huge restroom.

Prós: Não é um quarto típico de hotel com apenas uma cama. Muito confortável e adorei as comodidades adicionais. Vou trazer minha esposa aqui no futuro.

Prós: I love the location it is the center of all the places we wanted to go and 2 short blocks away from the subway which is very easy to walk with 3 kids in tow. We also found a tiny restaurant that provides good Chinese food for the times we wanted to stay in and eat. The free breakfast is excellent. Large varieties of food to choose from. Even my children were happily eating their breakfast choices. I love the midnight snack even if its just 2-3 dishes and tea. It was a nice way to end the night in the hotel without going out since it was winter when we went. The bathroom is very neat and the scent of the soaps are the best!

Contras: The only drawback is they didn't have a wide ramp for the luggages and the only ramp going up to the main lobby is steep..so you need to carry your luggages...few steps but i don't recommend for Senior Citizens who have difficulty in walking. I saw a Senior who had to be carried at the back by her son since there was no wheelchair ramp. And also morning breakfast there were a lot of people so the staff would come up to us and ask us to eat quickly so others can eat which I find rude. But they did not tell the Caucasian looking guests to leave. other than these 2 everything else in the hotel is perfect.

Prós: Achei pequeno almoço muito bom.

Contras: No ultimo dia , as pessoas foram todas ao mesmo tempo tomar pa e não havia lugares disponiveis

Prós: Recent renovation made for a luxury hotel experience at a mid-range budget. Great breakfast!

Prós: - comfortable bed!!! Had a great sleep in jt - free upgrade and the room design was lovely - breakfast was great - taxi service to the airport made it very convinient for us

Contras: Nothing!

Prós: Good location...near metro line, Yu Graden and not far from the Bund

Contras: Staff tried hard with English communications. Some staff were better than others. We were a bit surprised considering the big city and thatnthis was a chain of hotels.

Prós: Super breakfast, spacious room

Contras: Air-conditioning in room and also floor

Prós: O quarto ssaw é muito bom e bem grande, a localização também é boa, foi permitido fazer o check in antecipado e o café da manhã é muoto farto. Além do lanche da noite de 22h gratuito que eles permitem que seja feito.

Contras: Não gostei dessa cobrança inicial de 3500 cny para depois ser ressarcido. Preferia que fosse pago o valor correto dele logo no início e pronto.

Contras: Apesar do anúncio dizer que o quarto tinha vista para a cidade, meu quarto não tinha nenhuma vista.

Prós: Very nice hotel in a great location. Excellent breakfast buffet. Room was comfy, great shower.

Contras: No

Prós: Ambientes limpos, organizados e excelente localização.

Contras: Acesso pela porta principal não tem rampa para subir malas.

Prós: Localização e café da manhã excelentes .

Prós: Staff speak good English and helpful

Contras: no Parking

Prós: Fomos soprados por este hotel! Amei o nosso quarto e o VUE Bar up top. Nós não podemos esperar para ficar novamente.

Contras: Uma grande queda - meu marido tem intoxicação alimentar ou algo do Aroma Restaurant Buffet. Não tem certeza do que ele comia, mas ele passou as próximas 12 horas violentamente evacuando-o de seu sistema. Bummer para um jantar de ¥600. :(

Prós: The location is great. The way they deal with the Corona crisis and hygiene at the breakfast ist very smart. Still love the Vue Bar roof top area.

Contras: The Mini Bar was not well equiped. Several items were missing (eg. Gin) and refill was not possible due to "supply shortage". The fact that Tsing Dao beer is not available sounds like a joke. Also there is no milk powder for the instant coffee in the room... Should be normal standard.

Prós: location and view was excellent. size of room and breakfast was good.

Contras: the construction was ongoing which caused a lot of noise; no convenient sleep; windows were very dirty; relatively long waiting time at check-in; not the feeling of being really welcomed by the front desk

Prós: We loved the Hotel, the room was spacious, very comfortable and the staff took great care with everything. To top it off it had a lovely view of the river.

Prós: Although the hotel is not the newest, the rooms are comfortable and clean. The spa area is very relaxing, the breakfast is great and the staff is very helpful. The Vue Skybar is a great bonus with an amazing view.

Contras: There is a big construction site in front of the hotel, the hotel does it's best to minimise the nuisance but construction continues 24/7

Prós: Quarto maravilhoso com vista impecável para the pearl Tower e todo o Skyline de Pudong.

Contras: Dos elevadores super confusos e só permitiam que acessássemos um lado, ora funcionava e ora não. O wi fi era muito ruim tb, não se conseguia enviar fotos e áudios. O hotel eh bastante distante da principal rua de comércio, a nanjing road.

Prós: Confortável, Visual muito bom. Bom banheiro.

Contras: Poderia ser um pouco maior para 2 pessoas . Estava com meu filho.

Prós: The staff were professional and very helpful. Room had great view of the Bund.

Contras: The rooms are outdated with lots of scuff marks on/part of the carpet ripped out. Towels are unravelling and the room was very dusty and smelled of mould. The hotel needs some deep cleaning and renovation.

Prós: A little far from subway

Prós: Great view, the rooms are comfortable and clean.

Contras: Horrible noise until 22pm and then from 6am in the morning because of the building construction just in front of Hyatt... we could not rest well!!!

Prós: The bath

Contras: Breakfast was total chaos.

Prós: Nada

Contras: Cheiro horrível, hotel extremamente sujo, muito caro pela qualidade, não tive nenhuma experiência boa!

Prós: Muito bom. Ótimo Visual! Ap limpo, grande!

Contras: Visual, cama confortável!

Prós: Other than the staff being totally unhelpful, I had attempted to upgrade before arrival to a digital deluxe room yet the room they ‘upgraded’ me to was exactly the same room, just a few floors higher. I declined this room. I then upgraded to a villa, the same as my travel partner, for a flat rate of 300¥ per night (both myself and my partner booked the same room initially) I there assumed the room rate would be the same and that the upgraded price I had paid before arrival would count towards this price. NO. They charged me for the initial ‘upgrade’ plus the 300¥ per night whereas my friend who did not try to upgrade before arrival just paid the 300¥ per night fee. To make this simple, we both initially booked a basic room, and upgraded and stayed in the same villa style room, yet I paid 400¥ more. The hotel and booking.com refuse to acknowledge that this is total nonsense! I am actually appalled!

Prós: I've stayed in the Jinjiang many times. Very good location - right next to a metro and close to the French Concession. Also, a decent number of restaurants close by. Rooms are very good, and a good size. Clean, comfortable.... All in all, a great choice.

Contras: No real problems. Wifi was wobbly for a bit one evening, but other than that, all good.

Prós: The room was very large, included living area, large desk, full bathroom with shower and bathtub and a separate wc. All spot clean. Not super-modern, but quite well kept

Contras: Staff attitude could have been better, nothing serious to complain about but just a smile helps

Prós: Café da manhã,muito bom.Hotel grande, espaçoso, confortável.A única dificuldade é na comunicação pois em geral, mesmo nos hotéis internacionais,na China,poucos falam inglês dificultando um intercambio maior.Por isto a nota da equipe, é muito boa, mas não exelente. No meu caso houve um imprevisto e precisei do apoio do guia para me fazer entender melhor com a companhia aérea local.,por ex.

Prós: Breakfast is good. We are satisfied! Location is great!

Contras: Please open windows in all rooms at least once per day. The air inside the room is from last century! Your rooms looks old and need to be refreshed so the price could be acceptable. Or do not refresh your rooms but give your customers better price.

Prós: Good location, close to metro stop. Nice pool and sauna. Good value for money.

Contras: Breakfast was ok, but the restaurant quite bad. The revolving restaurant at the top was closed. Facilities were good, but a bit outdated.

Prós: Location

Contras: Air con

Prós: The bed was comfy and the room was quiet. Great for getting a good night's rest.

Contras: The washroom needs to be better maintained. Mould in the grouting needs to be cleaned up, it's unsightly. The heater doesn't seem to put out any heat. Has it been over ridden to a general setting?

Prós: room cleanliness

Contras: lousy breakfast

Prós: Very friendly staff. Good location. Very good response to queries and extremely helpful.

Contras: They do not vacuum the room during your entire stay.

Prós: as always its just a good mid priced option for business and pleasure with good staff and good service

Contras: o

Prós: Location is good

Contras: That is not 5 star hotel!

Prós: the bed was very comfortable

Contras: The carpet in the hallway was dirty

Prós: Location, nice and comfortable rooms

Contras: Reception not organised, I have some problem during check in. Breakfast price is far above your 13,5 USD ( 178 RMB - 25 USD aprox)

Prós: Staff in coffee area in particular very good

Contras: Room was a little too warm, don't air con was able to blow cold air

Prós: The hotel overall was very comfortable and was conveniently located to restaurants and stores.

Contras: I was disapppointed that the bus service to the airport was canceled, and thus was forced to pay the higher service fees of a taxi to go to the airport.

Prós: An exellent hotel with very good facilities. Its location is in a nice part of Shanghai and very handy to other stes.

Contras:

Prós: I unfortunately did not spend much time in the hotel, but I slept very well, the beds were comfortable and the bathroom spacious.

Contras: I was given a smokers' room and so was not very happy with the smell!

Prós: Tudo foi fantástico

Prós: We came to the hotel to celebrate my fiancé’s birthday!

Prós: I really liked the view of the second tallest building in the world, The property was convenient to local sites and good food.

Contras: Nothing

Prós: Most things

Contras: Asked for river view but Rita not really a river view

Prós: Staff are focusing, responsible, nice view. .

Contras: the facilities are getting aged. Needed to tide up. such as bathroom door was stuck, has to squeeze into the room. The clothest storage is in the bathroom and not convenient.

Prós: Good

Prós: Quarto foi fantástico, grande, limpo, muito confortável, com uma vista para o rio, na receção solicitei alteração para cama de casal e foram muito atenciosos. Vista é fenomenal, hotel possui funcionários amáveis, linda decoração e localização privilegiada.

Contras: Poucos funcionários falam ou percebem inglês. Torna-se complicado pedir ou perguntar alguma coisa.

Prós: The view was spectacular. Loved the pillow menu and the gorgeous marble bathtub. Our window faced the Shanghai Tower! Alex at the front desk was a delight.

Contras: I wish the pool could have been open, but it was understandably closed because of the virus. The staff were very patient and apologetic.

Prós: The professionalism with which management has addressed and resolved the situations. Customer really comes on the first place in this hotel. Also very nice rooms and perfect location

Contras: the facilities were very limited due to the Covid-19 outbreak

Contras: Hotel cleaners knocked our doors like every 20-30mins before noon, asking for cleaning, even we said we would go out around noon.

Prós: De tudo. Hotel excelente em todos aspectos. Localizacao ótima.

Contras: Funcionários do check in e no geral podiam ser mais fluentes na língua inglesa.

Prós: Café da manhã EXCELENTE, varias opções orientais e ocidentais. As frutas com pouca variedade, mas de excelente qualidade. Hotel fornece happy hour , restaurante no almoço e jantar. A equipe de concierge muito ativa e funcional. não posso deixar de falar na Gerente Anne, que simpatia de pessoa, me ajudou a finalizar uma compra e sua entrega, muito eficaz! Parabéns a toda equipe do Pullman

Prós: Pequeno-almoço divinal

Contras: Alguns funcionários

Prós: Worth the money, service and the room were great!

Prós: The gym on the first floor is very nice. Breakfast and dinner buffet is amazing, we enjoyed it a lot.

Contras: Unfortunately, the pool wasn't working due to CNY holidays and nobody had told us about that in advance.

Prós: Tudo muito bom

Prós: - good location - breakfast quality is good

Contras: - not clean at all - can be cold for winter, and the aircon is not easily adjustable - the room is small

Prós: The pool and Spa area are very modern and enjoyable. Espacially as not many guests seem to make use of it. The location is very good if you have some business in the area or arrive/depart by train. If not, maybe consider a more central option.

Contras: The breakfast is overpriced, in case you did not include into the booking. Also, our main mirror was dirty on all three days of our stay.

Prós: Bom pequeno almoço para viajantes ocidentais..

Contras: Dos funcionários da receção

Prós: como sempre, os funcionários soa muito educados e prestativos.

Prós: Close to railway station. Nice shower.

Contras: Air conditioning not great. No bath

Prós: There is a very little member of staff at the reception compared to the number of rooms causing some delays if you needed some help at the peak time. All the rest was very good. This hotel is very good value for money.

Prós: A localização

Prós: the rooms were very comfortable, beautiful bathroom

Contras: hotel staff should improve English (as everywhere in China)

Prós: The location, modern ambiance, value for money, services/ facilities are all good. I have booked again en route back to Australia and provided the rates do not become too expensive I will use this hotel again on busines trip to Shanghai - I travel to China/ Shanghai every two months.

Contras: The air conditioning temperature in room is set too high and I was not able to adjust the temperature. The sevice engineer seemed not to understand my complaint and I spent a week in a 'warm' room. I believe internet should be free of charge as it is in most five star hotels these days.

Prós: Tudo começou tão negativo, que foi difícil apreciar algo.

Contras: Dá para acreditar que eles confirmaram primeiro a reserva de todos os três quartos e no último momento eles nos surpreenderam cancelando?! Nunca mais vou ficar no Kempinski na minha vida.

Prós: Boa variedade no pequeno-almoço. Internet confiável. Amenidades do banheiro (sabonete, etc) melhoraram desde o ano passado.

Contras: Equipe de manutenção barulhenta no meio da noite. A ligação de despertar atrasou uma hora. Chuveiro vazando um pouco no banheiro.

Prós: Breakfast

Contras: Facilities maintenance in the room is low. Master light switcher was not working and generally there was a problem as we could not switch off the light in the room . So should call reception and technician to fix. Not very convenient at midnight

Prós: Quarto

Contras: Nada

Prós: Good location

Contras: All is ok...

Prós: Do banheiro e da vista para cidade.

Contras: O apto que havia reservado não estava disponível, vista cidade me acomodaram em outra categoria e tive que trocar de quarto no dia seguinte. Check in demora muito.

Prós: Além das instalações gerais do hotel, quarto espaçoso e cama muito confortável. Funcionários simpáticos.

Prós: the room is vert spacious and clean red lady was a surprise bed is huge and comfy

Contras: checkout peak time, only two staff. took too long. coffee was bad. instant coffee in room, coffee at buffet tastes bad and was under equipped swiming pool is not clean. water is almost muddy.

Prós: Quarto e casa de banho com bastante espaço. Do bar no 33 andar com uma vista fantástica para o Rio. Em geral do atendimento do pessoal do hotel sempre prontos ajudar.

Contras: Do facto de haver pessoas a fumar apesar dos avisos no Hotel de que é proibido fumar. O serviço do pequeno almoço é bom mas a preocupação de retirarem os pratos logo que a pessoa se levanta para ir buscar mais alguma coisa e quando chega à mesa já tudo foi retirado.

Prós: Nao tem o que nao gostar,o Hotel deve ser um dos melhores do Booking

Contras: Nao existe o que nao gostar

Prós: Beautiful hotel, executive room was the best we had ever experienced; well worth the extra cost considering the variety of evening food and drinks, and the quality afternoon tea which are all included in the price of the room.

Contras: Pool area is looking a little tired.

Prós: The location of the hotel could not be more perfect! I walked to the incredible mega skyscraper, the Shanghai Tower, the iconic Shanghai World Financial Centre, the unmistakeable Jin Mao Tower and of course, the one and only Oriental Pearl TV Tower. All on your doorstep. All these observation decks, though in close proximity, are worth visiting! The hop-on/hop-off bus companies all have stops nearly, the Super Brand Mall is just down the street. I had a spectacular view of the Huangpu River and it was truly breath taking. The floor to ceiling glass wall makes it possible to observe the nightly display of lights from everywhere in the room. The room was spacious, ultramodern yet warm, with a stunning bathroom that had both a shower and a huge bath. The towels and bedding was of a superior quality and the bed was perfect! I asked for a firmer pillow and got one immediately, with someone following up on whether I was happy. It is worth getting a room with access to the Executive Lounge on the 28th floor. Not only are the views spectacular, but breakfast, lunch, afternoon tea, happy hour and dinner exceeded my expectations (I did not do all on the same day). I had forgotten an important medication and I do think the person who assisted me could have been more helpful. The rest of the staff were great! The pool and spa also get 5 stars! A visit to the pool is a must! I travel extensively and this was one of my best experiences!

Contras: The hotel lobby can become very full - to the point of it being overwhelming. You also had to queue for a while to see one of the guest relations persons.

Contras: I wish I engaged the breakfast buffet option when I booked with you.

Prós: Excelent design, great location, friendly staff most of them.

Contras: expensive eatting in the hotel, staff need to be more skillful with foreign languages. Even if 9 out of ten staff was great, friendly and polite, just the bad attitude of the tenth was enough to destroy the image of the team.

Contras: A equipe foi descortês, eles intencionalmente tentaram empurrar um quarto pequeno de má qualidade para nós . Quando nos recusamos a aceitar o pequeno quarto, e disse que não ficaríamos nesta propriedade, eles oferecem outro quarto melhor, no entanto ainda no andar inferior. No geral uma boa propriedade, mas extremamente mau funcionários atitude, empurrando mau quartos 1st para os clientes. Não é esperado de tal cadeia de hotéis

Prós: localização perfeita e estrutura do hotel muita boa .

Contras: café da manha muito caro .

Prós: Muito bem localizado Equipe muito educada e prestativa Restaurante e bar no hotel Vista do quarto muito bonita

Contras: Um pouquinho caro se comparado aos hotéis perto, sem um motivo aparente.

Prós: Localização próxima dos pontos turísticos e boa estrutura.

Contras: Em relação ao custo benefício, já estive em hotel de outra rede que oferecia mais conforto pelo mesmo preço.

Prós: Quarto espaçoso, confortável, limpo. Hotel muito bem localizado.

Contras: Filas no elevador pela manhã são enormes, pode ser decorrente da reforma que está sendo feita. Poucos recepcionistas falam inglês, e mesmo assim, há certa dificuldade de entendimento.

Prós: Various food was supplied, taste is good, however menu is doesn't changed. Nice Location to have sightseeing and to eat local food.

Contras: There is no ATM. There is only auto exchange money machine.

Prós: Fantastic location with multiple shopping complexes within walking distance of the hotel. Amazing views of the city, especially at night. Staff were exceptional and super helpful. Gym facilities were great as well. Would also recommend going up to the bar for drinks and views.

Prós: De tudo,perfeito...

Contras: Nada a reclamar

Prós: Hotel was clean and had good views and a nice pool.

Contras: Check-in staff (Chloé) was very incompetent/lazy, refused to get another employee who spoke better english and insisted on trying to speak to my partner in Chinese. Left a very bad first impression of this hotel.

Prós: Amazing staff and excellent view

Contras: Shanghai is the city of total amazing stuff! What’s not to like

Prós: A qualidade geral.

Prós: Nice luxury house, friendly and professional staff, nice bar. Hotel is located close to a restaurant street.

Contras: The bathroom what is not a room, is very good integrated in the room. Nice for two. ;-) A small table would be fine to place it to the side of the bath tumb, eighter to work (when allone) or for drinks (when not allone.

Prós: o café da manhã excelente, e a localização péssima ,pois tínhamos que pegar taxi ate a estação de metro mais próxima e depois pegar o metro até o centro. Com a dificuldade de comunicação por causa da lingua a distancia até o centro foi complicada, pois ninguém fala ingles e imaginem pegar um taxi sem falar uma palavra em ingles

Contras: a localização e a nossa reserva era para 3 pessoas e o quarto que foi disponibilizado tinha 2 camas. Ficaram de levar a cama extra e até o nosso checkout não enviaram. Reclamei com a gerencia e pediram desculpas, mas não podiam fazer nada, nenhuma cortesia

Prós: location and food was good

Contras: hot water was not enough for 2nd person and room heater was not working properly

Prós: Café da manhã excelente, cama excelente, banheiro muito limpo, atendentes excelentes, enfim, um ótimo hotel.

Contras: Nada de ruim.

Prós: Excelente localização. Quarto espaçoso e muito confortável. A equipe foi muito útil.

Prós: Os quartos eram excelentes.

Contras: Instalações medíocres no máximo. A academia era boa, mas a piscina era terrível. Serviço- Eu entendo que o serviço na China é ruim, sério. Mas deveriam treinar melhor o pessoal. Eu não consegui pegar um táxi por meia hora, e o cara lá fora estava tentando pegar um táxi para mim. Se eles fossem inteligentes, eles teriam chamado um táxi pelo telefone.

Prós: Great staff and location

Prós: Fantastic layout and the staff were excellent considering the health scares.

Prós: Nice suite, beautiful hotel, good location

Contras: Very uncomfortable seating in living area of suite. Or lightning for reading. Not very close to the Bund. Name of hotel with Bund in it implies a closer location to Bund than the five blocks away.

Prós: Historical memory

Contras: Services are poor

Prós: Tamanho do quarto Muito bom !

Contras: Fiquei em andar baixo .

Prós: The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.

Prós: We had a nice stay. The breakfast was very good and the training centre was well equipped. The staff was very helpful and kind. Unfortunately due too the Coronavirus the swimming pool was closed. However, they were very professional regarding this special situation.