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€35 for a toasted sandwich in the bar at night......
Customer Service, room was awesome
I feel it is totally overpriced in comparison to other five star hotels. The rooms are smal. The TV is in a position were you cannot sit in bed on watch it comfortably.(TV being on the side of the bed, not at the feet end of it)
Location - great for the shops and the railway station. Very friendly staff - both the cleaning staff and those on the front desk. We waited in the bar inside the foyer to be served a drink but the waiter didn't serve us - not really a problem as we went into the very friendly zeppelinos bar, which was part of the hotel, instead, but disappointing that the waiter didn't see us.
Central location. The Steigenberger Graf Zeppelin had lost my booking/reservation. It took me 30 minutes to check-in. When checking-out reservation was lost again. Amazing for a 5-star hotel: no room service from 10pm to 6am.
Nice room design. Good reception team There is no place to held a meeting with guests in the lobby. For a hotel of that class the lobby is poor. There a special stage in the lobby reserved for VIP customers. This is not good.
Very centrally located, neat and clean it must be possible to go to the room before 15.00
Location is very good near the main station Price very high, they asked for more money to get a twin bed room instead of Double.
had very high expectation from it before we arrived due to its history & the introduction from the guide book. unfortunately it turned out that we only liked the location of it. the management. stayed there for two days. toilet paper was almost out in the first day, but no additional was added. we had to ask for it by ourselves the next morning after running out of it. The heater didn't really work in the first day, either, even though it was fixed the next day after we notified the front desk during the night. The guy taking care of the problem at 4:00am after we were awoke by the cold temperature didn't seem to feel sorry about the situation. maybe we were being too polite during that time? obviously something wrong with the management of this hotel.
Location near the train station is very convenient The wifi is a ridiculous joke -- very slow, drops constantly, and when I asked the front desk attendant for a room with good service, she put me in the room furthest from the server. I had to stand in the hallway to reconnect, repeatedly.
simplicidade eficaz O piso nao deveria ser em alcatifa
não existe um telefone! a atendente me sugeriu que fosse à estação seguinte de trem, onde haveria um. nem mesmo para emergencias eles disponibilizam um!
simplicidade e praticidade do hotel melhor comida
The staff was very good and knowledgable. Hotel is very new so there was a not finished feel. Overall it was a very good stay.
Internet is not free and very expensive. 8euro/hr or 20euro/day. Room charges are already high for provided services so I think internet connection could be free or at a fair price. Internet cafes in the neighbourhood charge 1 euro/hour
Spa, piscina, restaurante, atendimento. Ruído de veículos vindo da Willy-Brandt Strasse.
O hotel é muito bem localizado, o atendimento foi perfeito e o quarto muito confortável. O valor do caf'é da manhã é muito alto, é uma pena não estar incluso no valor da diária.
centralidade, design, profissionalismo dos funcionários
Staff were very polite and helpful.Room was very well presented.Bed was very comfortable.Breakfast buffet was best that I have experienced for some time.Adjoining museum was interesting.My wife and I were impressed enough to telephone the hotel directly and book a room when travelling back from Italy a week later. Free wi-fi access would be an improvement.There is free internet access via a single guest terminal in the lobby,but this was busy when I wished to check e-mails.Using my own laptop in the room would be preferable.
The breakfast No have restaurante, is not true, they offer a snack bar. The location is not easy to move on, the room the decoration is poor, does not have a good TV. does not offer beauty shop like shower cuff, etc, the towels the low quality, etc. etc.
The Wellnes Area
spacious room outdated
Great breakfast, good parking and WiFi. Quiet, good black out curtains, bed fine (2singles together), fan in room. But once the temps hit 80, the room was a sweat bath. No a/c
Cleaning, size of the room and comfort. I was on the 4th floor where the internet connection is wired. The problem is the lenght of the cable, not enough to reach the desk. No air conditioning available.
Clean rooms, friendly staff, good breakfast, fast wifi connection, interestimg decor and museum. Short walk to public transport. Front desk also sells multi-day passes for the Stuttgart transit system. Great value for money. The hotel is in a suburb of Stuttgart, and it is a 25-30 minute trip on the ÜBahn to downtown and the train station. No resturants in the immediate vicinity of hotel, and resturant in the hotel is closed Friday, Saturday, and Sunday.
Nice place, conveniently located, excellent breakfast!
We had a spacious and comfortable room. Delicious breakfast with a lot of variety, good value for money.
Buffet breakfasts good. Parking convenient. Quiet for sleeping. .
breakfast quite a hike to the centre by public transport
quite good, I didn't put too much pressure on the hotel. I was much more interested in Stuttgart as a city. Anyway, the hotel is clean, staff is helpful, only the distance to the centre is too far, about 12km, but there is a tram really close
Excelente relação custo-benefício comparado à outros hotéis de Stuttgart. Localização privilegiada, próximo à estação de trem em rua tranquila. Apartamentos muito bons, café da manhã excelente. O hotel poderia disponibilizar internet gratuita nos apartamentos, não apenas no lobby.
Gostei muito da localizacao e do fato de ele ter sido reformado recentemente, o que deixou suas instalacoes bastante interessantes. O café da manha também é ótimo !!
Havia café da manhã e serviço de quarto todos os dias.
Um hotel limpo, simples, bem localizada en com parking proprio e com um preço bom
Fiz reserva para quarto de casal e quiseream me instalar em um quarto de duas camas separadas num localizadas ao lado de uma obra barulhenta. Não aceitamos e então nos trocaram de quarto. Foi ridículo, pois todas reservas desta viagem a Europa foram feitas pelo site Booking e não tivemos este problema em nenhum outro hotel.
The hotel was situated near the Mercedes museum which my husband wanted to visit
The food in the restaurant was terrible
The location was perfect, a block away was the spring festival, the reason we visited
summer special 50 % /
Room comfort, cleanliness, good facilities, noise reduction. When I asked to stay an additional night, the rate was increased without a reasonable explanation. WiFi access in the room was somehow complicated.
The hotel was nice with a modern decor , plasma tv and free Internet was a great bonus, the staff were very helpful The location is very far of Stuttgart's center, and far away from the train station ( more tan 10 minutes walking) but its ok if you have a car, we boked three rooms for three days and in one day two of the rooms were not cleaned well and not provided with amenities (shampoo, etc )
Excellent staff, very happy to help. Other inconsiderate guests who would not check out on time.
Modern and tidy hotel. Comfortable and clean room & bathroom. Friendly staff. Very convenient to visit the Mercedes museum or the Porsche Arena. Mini-bar available only at the reception (not in room).
Very good location (although my GPS on rental car couldn't find the Hotel at first, but I was able to find myself anyways; like in good old days!) Everything you expect from a Hilton Hotel; staff was friendly, rooms were spotless, well equipped (there were even a microwave), right in the heart of the Stuttgart (next to Porsche Arena and Stuttgart Stadium)... Good value for the money, highly recommended. Pricey breakfast, but still worth it. You gotta start your day right!
Free wifi was really good and fast. Bed is comfortable, room was really nice and it has facilities for ironing clothes and even a microwave. Free coffee/hot chocolate machine next to the reception, with really good hot chocolate I might add. Good American style restaurant a 2 minute walking distance from the hotel. The laundry service was inconvenient, you had to give them your laundry before 8:30 A.M or they would charge %50 extra.
O acesso á piscina, sauna e banho turco. Uma excelente variedade de escolha ao pequeno almoço. Quartos de dimensão simpática. Deveria ter "Wireless" gratuito pois existe em muitos hotéis e de nível inferior a este. Sendo um hotel que recebe bastantes visitantes profissionais deveria ser uma opção a ter em conta.
O Hotel é central, amplo e limpo. Na reserva deve constar o preço do pequeno almoço junto com a adormida. É desagradável e não faz sentido ter de cobrar o pequeno almoço em separado. Na reserva, foi inserido um comentário relativo a um acordo de preços que me parece nnão ter sido tomado em conta.
Ambiente discreto, sem interferências com o hóspede. A Recepção, e a recepcionista, que manifestou incapacidade para entender a Reserva impressa.
Front desk service and proximity to airport Breakfast 'service': started cleaning area and moving people = guests around during breakfast hours.
Service for Breafast very unfriendly
Internet service in the hotel room.
Otimo local, cafe da manha, limpeza e atendimento. Nota 10!!!!
O café da manhã é maravilhoso! Tem inúmeros pratos gourmets deliciosos e diferentes. O atendimento é muito bom. A localização é um pouco ruim considerando que a caminhada da estação central (Hauptbahnhof) ao hotel é um pouco longa para quem está com malas. E o hotel é situado em uma leve subida. Mas fora isso, a localização é muito boa para ir para rua principal de compras e que leva ao Neue Schloss.
O atendimento e a localização são excelentes. Os quartos são espaçosos e novos.
A localização do hotel - Café da manhã excelente - funcionários amáveis
Close proximity to my work trip and to the Ubahn. Staff were very friendly and helpful. View was nice. Big rooms. SI suites was under construction. Elevator was out of order the whole time and I was on the 5th floor. Not a lot of regular restaurants within walking distance. The hotel only does breakfast. The parking is challenging to locate and directions are unclear/poor signage.
Large rooms Staff service, no cooking surface (microwave or hotplate)
Appartment was extreamly clean bedding and towels were brilliant white and smelt fresh.
Hotel clean and spatious rooms and comfortable. but, hotel with no charm or any heart. Just a building block with rooms. Entrance is underground, there is no proper taxi access.. weird. The price for internet for 24 hours is 27 Euros and breakfeast is 18 euros.... None of this are value for money ....
Location, Comfort, Great Staff Breakfast is a little expensive
The room was a nice size and comfortable. Very Quiet.
A great value hotel. Room was very small, but sufficient do what I needed.
The room was excellent, the bed very comfortable, toilets and shower also top quality. TV was also very nice :-) W-LAN was not stable enough, I had no opportunity to try the breakfast so I can't tell, and the location is not the nicest one in Stuttgart.
The breakfast was excellent, and the staff at reception were helpful and friendly. I was quite comfortable in my room as well. I found the hotel a little difficult to find on foot, largely because the sign simply says 'Hotel', rather than 'Novum Hotel Boulevard', as the Kayak reservation stated.