Hotéis em Vaihingen, Estugarda

They overbooked the hotel and had no room for me despite me having prepaid. Then they sent me somewhere else that was homey, but certainly less expensive. So I ended up paying more and getting less. I would have preferred they refund my money and I find another place on my own.

room service staff extremely friendly Reception staff extremely unfriedly and unpolite

Place to sleep The price was too high for the level of accomodation

The restaurant is fantastic. The rooms are large, spacious, and quiet. the housekeeping staff is extremely attentive and helpful. We were charged for the daily breakfast buffet when we never ate the buffet. I have never stayed at a hotel where you were charged for food you did not eat. When I asked the clerk about the charge when we checked out, she did not tell me the truth and, at the time, I had no other options. I will pursue this with management.

I liked the breakfast, and also the hours of the meals.The staff is nice. They only speak german for the most of them.The diversity of the evening meal (not a lot of choice)

It was great to have the privacy and kitchen in the apartment combined with all the conveniences of the hotel.....best of both worlds! Parking area was a bit tiny but probably normal for Germany.

Very helpful staff. Booked a double room, one single bed and a sofa bed does not make a double room. Reallocated a proper double room later in the day but hopefuly not at the expense of some other guest.

We could not access to the internet via my notebook and nobody knowed the reason for it.

It had what we needed, and we were happy with the price.Nice stay. There is no laundromat close by.

Fine in the city location fairly close to the railway station.

The hotel itself gives a home feeling, nice and clean. The breakfast was reasonably ok. The room was too small.

Breakfast. When I returned from dinner on my first night my room door would not open, no night staff and no emergency telephone number. I had to sleep on the floor in a friend's room for the night - lucky I had a friend otherwise I would have had to sleep in the corridoor! On the second night when I returned, my bedroom door was wide open (I had made sure it was locked when I left). Nothing was missing but the lady on teh desk told me I was lying and she had personally checked when she left for the night. When I came to check out the lady tried to charge me full for the night when I had to sleep on the floor!! In the end I had to argue for 5 minutes to the point where I paid for the breakfast for that night and full for the 2nd night. Shocking.