hotéis em Nápoles

Prós: O pequeno almoço não era muito variado e achei caro para a qualidade e variedade. A localização era excelente.

Contras: Qualidade do PA. Barulho na última noite

Prós: Good staff service. In particular I want to mention Antonio who was most helpful to us.

Contras: The bathroom shower had half a door missing and yet the room was allocated to us. When we shower the water was splashed all over the bathroom because half the door was not there.

Prós: The location close to the Central station, lovely terrace with a nice view, big, clean and warm room/bathroom, comfortable bed, good breakfast.

Contras: Suggestion to travelers: the opposite side of the hotel feels safer for walking at night.

Prós: ...for some days in Naples. Bars, cafes, snacks and restaurants near by. Train station and Naples old-town also easy to reach. Staff is friendly and rooms functional. Rooms on 6th floor with nice terace and a public terrace on 7th floor as well

Contras: got what expecte

Prós: Bom atendimento, boas instalações. Boa relação preço qualidade.

Contras: A envolvente ao Hotel.

Prós: Friendly staff, great location to train and airport. Nice big room. Great bed.

Contras: We haven't been to Naples before, didn't like all the people hanging around outside. It's also a shame with all the rubbish everywhere.

Prós: Breakfast Patience and kindness of receptionnists Rooftop

Prós: Gostei de tudo. Pessoal simpático e prestativo. Tudo limpo e organizado. A localização é ótima, mas tem moradores de rua, então evitei voltar tarde para o hotel, visto que viajava sozinha. Voltaria novamente.

Contras: De nada. Tudo ótimo. Apesar da praça garibaldi ser bem policiada, há moradores de rua, isto requer cuidados.

Prós: Custo benefício, e localização, café da manhã bem simples. Apenas o necessário

Contras: Quartos precisando de reforma pequena. Ficamos no 306, no último dia entrava um cheiro muito forte de fumaça de cigarro. Entrava pela exaustão do banheiro e infestava o quarto. No último dia, não conseguimos dormir até mais tarde em decorrência do forte cheiro. Terrível!

Prós: Only problem was the luggage hold. No security as I was given the key. I guess anyone can take any bag. Decided not to leave my luggage there.

Prós: Buffet with wide choice of things to eat but not high quality products.

Prós: O pessoal de recepção foi muito esforçado em nos fazer entender onde deveriamos ir!

Prós: The only thing which I like is location of the hotel - near the railway station. Big rooms.

Contras: Needs reparation. No hotel's parking - only 5minutes walking and expensive(18 Euro). Generally not cousy.

Prós: Hotel staff is nice and helpful, bus and train station just a few steps distance. By the way it's not realy centre, but walk along a shopping street easy to get there. Caffe is not that Typical Italien Espresso, but not so bad. Brekfast is nice: croassoint, ham, cheese, cereals, more kind of juice, fruits, tea, caffe.

Contras: Around the hotel many african people are selling things, in the evening prostituts, full of rubbish the whole area. Could be dangerous, anyway we never had any problem with them, better to be careful and don't have with you all of your money.

Prós: first of all ,the breakfast is buona! and the location is very close to the station and spacca napoli ,which you should go see first . the hotel staffs have very gentle feeling and helpful, napolitani veri!.

Prós: Walks to the city center, traint trip to pompei

Prós: Room was clean and airconditioned,

Contras: Internet was charged per hour and did not work properly, kept cutting out. Waste of money

Prós: estar perto da estação ferroviária e terminal de ônibus

Contras: acesso a internet intermitente, dificultando a reserva dos próximos hotéis

Prós: Localização

Prós: Gostei mais do café da manhã. Estava muito bom.

Contras: o elevador muito velho e a falta de simpatia de alguns dos atendentes.

Prós: Localização perto da estação de trem

Contras: O bairro central que esta localizado o hotel é de uma frequencia muito ruim

Prós:

Contras: No free internet access

Prós: Good location, helpful staff and overall value for money

Contras:

Prós: Booking system worked well.

Contras: Hotel rooms and corridors were very, very dirty, walls were painted long time ago, for breacfast was served worm Juice and not fresh foodstuff.

Prós: Central place near train station and metro station connecting all interesting places of Naples

Prós: Breakfast

Prós: Do edificio

Contras: Os empregados homens da recepção muito pouco simpáticos e pouco prestáveis. Esta manhã às 7h da manhã tivemos que ir para o aeroporto porque sala de peq almoço estava completamente esgotada com grupos saímos sem tomar o peq almoço e o sr da recepção alto e sem cabelo nem sequer desculpa pediu. Houve problemas com o quarto seg eles porque as fotografias não correspondiam. O local não é o melhor pelo menos do quarto que por fim me foi atribuído. Terceiro uma nota muito negativa para o booking pois tentei 2 dias mais que 1h falar com eles por causa do quarto e.nunca foi possível.... Apenas música fiquei decepcionado Sen euum cliente genius 2

Prós: Very near from the train station so felt very safe. Also we could leave our baggage before our check in time.

Prós: Localização em frente à estação central e metrô. Ambiente requintado Bom isolamento acústico

Contras: Me colocaram em um quarto menor do que eu paguei previamente. Funcionários da recepção um pouco rudes

Prós: café da manhã e a localização por ser poucas noites

Prós: Very comfortable and wonderful breakfast!

Prós: Good location

Contras: Nothing

Prós: Tudo

Contras: Não estar incluído o café de amanhã

Prós: Breakfast

Contras: hot water tap on the shower

Prós: Gostei muito da localização a qual o hotel fica, bem em frente à estação de trem Nápoles Centrale! Café da manhã bom! Funcionários cordiais!

Contras: Chuveiro ruim não funcionava muito bem! Tinha um cabelo na xícara a qual deixam no quarto para tomar um chá ou café! O restante achei muito bom!

Prós: Quarto incrível, banheiro excelente, limpeza e organização total

Prós: The service of the staff was great. The food and room facilities were all of a very good quality. Nicely decorated hotel.

Contras: The hotel is on Piazza Garibaldi, next to the train station and a bit noisy. This area of Naples is very dirty and to say the least tends to detract from the hotel which was the best out of the 10 hotels in Italy we have stayed in so far.

Prós: The best part is the location - right across from the train station. You can walk with your luggage directly to the hotel. The rooms were well appointed, spacious bathrooms, separate room for luggage - which was a plus.

Prós: (1) Excellent location. 2 mins' walk from the station!! , (2) Cleanses of hotel lobby and (3) neat breakfast hall.

Contras: Receptionist service could be better.

Contras: Internet access was an important feature of my choice of hotel, and this was inoperative for my stay, which as it was a business trip caused great inconvenience. On a more general point, I feel it ridiculous that wi-fi access should be charged for in addition to standard room rates, it is now such a general requirement, an essential.

Contras: Cheap

Contras: o banheiro era muito ruim ...

Prós: O quarto era bastante confortavel. Alem disso, o recepcionista prontamente ofereceu um pacote de cafe da manha, tendo em vista o check out antes do horario do serviço, o que achei muito gentil.

Contras: Faltam informações no quarto acerca dos serviços do hotel (Cardapio do restaurante, por exemplo, horario de funcionamento do terraço, localização da academia)

Prós: Dentro do esperado

Contras: Nemhum

Prós: fitness room, parking

Contras: poor breakfast, location

Prós: very good ground floor staff... ie reception and concierge

Contras: lot of construction work outside hotel

Prós: We dropped some cash in the lift and a staff picked it up and sent it back to us even before we realised it. His honesty should be commended!

Contras: Housekeepers woke us up every morning at around 9:30am. Perhaps they could do the rooms at around 11 am without waking up the guests.

Prós: Small balcony overlooking city. Decent bathroom

Contras: Service was abrupt almost to rudeness. Breakfast was poor - cold coffee and stale pastries. Ripped off by the taxi that the hotel called for us.

Prós: Espaços comuns foram belos e localização excelente. Restaurante foi delicioso para jantar.

Contras: Sub-par quartos, sem chaleira no quarto, pessoal sem clueless (ninguém sabia o que um tapete de banho era, por exemplo), frigobar quebrado eles não consertariam (eles disseram que deveria ser quente!), levou 30 minutos para pegar meu carro (eles tinham dito 15 minutos), também não café da manhã. Fiquei em um hotel muito mais barato e mais agradável ao fundo do bloco. Desejo que eu tinha reservado esse hotel para os meus dias em Nápoles! Você pode obter muito melhor valor do que este hotel. Falha na cadeia Sofitel.

Prós: Bom café da manhã.

Contras: Serviço pobre, e o wi-fi não funcionou por 2 em 4 dias de estadia.

Prós: O Palazzo Caracciolo foi a melhor parte da minha visita a Nápoles. Eu sonhei em visitar esta parte do mundo por muitos anos e sem a minha estadia no Palazzo Caracciolo acho que teria sido um pouco decepcionado com a minha visita a Nápoles. O Hotel foi fantástico!!

Contras: Tempo

Prós: Os quartos e o interior palaciano Courtyard

Contras: Vizinho estava um pouco áspero mas eclético

Prós: O quarto é bom.

Contras: A localização. O problema de lixo no centro histórico não tem solução . E também não me senti segura para andar a pé à noite.

Prós: My partner and I had a lovely stay here. It was a short walk from the train station, and we were able to explore Naples on foot easily from the hotel. The staff were fantastic! We made the most of the facilities (spa and room service). It made for a very enjoyable stay.

Prós: I had my first experience in the hotel's spa and it was super relaxing. I also booked to travel to Pompeii through the hotel and the reception staff were more than helpful.

Contras: I only had one bad experience when I first ordered a steak from the hotel's restaurant. It came out raw even though I'd ordered medium rare. When I brought this to the waiter's attention, the steak was replaced immediately.

Prós: I was greeted by the sweet Mr Gennaro at the check in counter. He made my check in smooth and made sure to offer his help in any of the things I was hoping to do on my trip. Then there was Mr Gennaro from the spa. He exceeded all expectations with his kind and helpful attitude. My cellphone charger had died and I needed a place to get one soon, he instead gifted me one he has laying around and told me not to worry about it. So this honest review of his amazing hospitality is my thank you. I highly recommend this hotel, it is beautiful, in the center of so many awesome things to do, the staff is so very helpful and the rooms were tidy and comfortable.

Contras: That I had to leave so soon!

Prós: O quarto é muito confortável.

Contras: Do facto de a taxa diária ser de 8 euros (8!, o dobro de Roma) por dia e isso não estar dito em lado nenhum. Nem no booking nem à chegada ao hotel. Os funcionários entram no quarto muitas vezes sem qualquer aviso. O wi fi é muito fraco. No restaurante não apresentam preços ou lista de vinhos.

Contras: Room too hot. Noisy. Heard noises all night.

Prós: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Contras: Key cards did not work reliably for rooms

Prós: Funcionário Genaro , uma simpatia e deu dicas preciosas!

Prós: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats

Contras: The gym facilities are terrible for weightlifting. Good for cardio.

Prós: Excellent value for money, beautiful design and very comfortable rooms.

Contras: Situated close to the central train station and the area around looks a bit dodgy.

Prós: Nice and quiet, they must have put a lot of effort into soundproofing. The building is very elegant.

Contras: Receptionists are a bit offhand, but that seems to be the Naples style.

Prós: Excellent all round

Contras: Just the location with all the rubbish on the streets !

Prós: The hotel was like an oasis. Very good, modern design, very comfortable roome and a delightful courtyard in the middle of a so-so area of Naples.

Contras: I can't think of anything.

Prós: Breakfast is fantastic. The hotel has a big courtyard and view from the room is nice. The interior is also cool. The hotel is renovated an old nobles mansion, and we could relax in spite of the outer noisy area.

Contras: I didn't feel the area safe especially at night. Far from the central station and Naples port.

Prós: In my opinion, this hotel is very good. The people working in this hotel are very warm-hearted and very professional. I feel very happy to stay here for one week.

Prós: Breakfast is good

Contras:

Contras: Toalhas sujas com cheiro nojento!! Eles tentaram me cobrar 60 euros a mais!!

Prós: Limpeza , café da manhã sensacional , localização maravilhosa.

Contras: Gostei de tudo

Prós: Instalações e café da manhã excelentes. Perto do centro histórico.

Prós: The location of the hotel is perfect!

Contras: The hotel is noisy throughout day due to some renovation works. I think, the price of the hotel is too high, but the quality of the room and service is not equivalent to this price.

Prós: Café da manhã excelente, cama muito boa, varanda maravilhosa e vista de arrepiar para o castelo d'uovo. A equipe muito simpática e prestativa nos deu excelentes dicas de restaurantes e locais para visitar.

Contras: O cheiro do banheiro não é agradável, acredito que por ser uma propriedade antiga, tem um cheiro de esgoto desagradável. A limpeza também deixa um pouco a desejar, pois o piso do quarto ficou bem sujo durante nossa estadia.

Prós: I appreciated the roof terrace, and the gym on the 9th floor.

Contras: The views are fantastic. The only thing to add would be to clean the windows. In the bright sun, the dirty window glass can be a bit disturbing. I would clean it myself, if given the tools :)))

Prós: The staff was helpful and kind! We had a suite, old style furniture, very nice balconies. Great views! Very pleasant stay. Bathroom a bit small but acceptable. Our flight was very early in the morning and the good thing about the location of the hotel was there was a taxy station just next to the hotel - very convenient! Convenient location as walking distance to the old center.

Contras: Tive os óculos roubados na piscina. Só estávamos. Eu e minha mulher, o tempo todo na piscina, e um funcinário do hotel o Life Guard. Quem poderia ter feito isso ? O Espírito Santo ? Quando fui reclamar na recepção me olharam com cara de tédio, será que já não causa nenhuma vergonha ?

Prós: Everything was great overall

Contras: We had to exchange dollars into Euros at the hotel since we arrived on Friday night, and they exchanged currency at a very steep rate. Not a lot of business take credit cards so we were basically forced into it

Prós: Location couldn be better. Right in front of the sea and the Castell Dell'Ovo. Really nice place of the city.

Prós: O hotel tem uma boa infraestrutura (principalmente em sua área já reformada). Os quartos com vista para o castelo são ótimos! O café da manhã é bom. Os atendentes são muito simpáticos e prestativos em sua maioria, e auxiliam com dicas locais. A localização do hotel, embora não seja tão perto do metrô, é realmente muito boa, numa região em que nos sentimos seguros e com fácil mobilidade.

Contras: O hotel não presta auxílio na chamada de táxis, nem mesmo oferecendo espaço para carregar e descarregar malas. Isso dificulta na negociação com os taxistas napolitanos, que nem sempre são gentis ou baratos.

Prós: The location is great, in the bayfront in Napoli.

Contras: Breakfast was rather poor, not many things to choose.

Prós: Da localização, de frente para o Castel dell'Ovo e para o Mar Tirreno.

Contras: Do preço.

Prós: I love the location and room.

Contras: However, the breakfast was the only poor parts. Their coffee is a shame of Italy. If the tourist comes to Italy at the first time and drank that coffee, they will all think that Italian coffee is horrible,,but the truth is one of the best. They should really change that coffee and stop serving conserved fruits, Naples has wonderful fresh fruits!!!

Prós: View is spectacular and the walk along the beach is great. Breakfast is good.

Contras: Carpets and walls looking a little tired, but certainly everything is clean!

Prós: Café da manhã e amplitude do quarto.

Contras: A retirada da cama de minha filha, sendo largado sua roupa de cama na cama de casal, com malas ainda abertas e horário vigente de hospedagem. Constrangedor para um hotel 5 estrelas, que se espera atendimento melhorado e não de precariedade.

Prós: A vista da Baia de Napole

Contras: Nao

Prós: Sorry, not much. Breakfast overlooking the sea but inside away from the traffic is the best I can come up with.

Contras: Hard lumpy bed. Pool closed on arrival. Refusal to provide iron/ironing board to tidy my dress before going out, curt to point of rude reception staff but most important no one smiled - not even once.

Prós: very good

Prós: Staff were lovely. We had a problem with our room when we checked in initially and we were moved without any hesitation. Also, when we were leaving we asked for a recommendation for a hotel in sorrento and Monica, a fabulous lady helped us to secure a hotel for 8 days. This was completely above and beyond and we very much appreciated it. She had also recommended a beautiful place for dinner near the hotel. Good helpful staff working in a hotel in a new city for visitors are worth their weight in gold, this lady in particular was exceptional!

Contras: No complaints about the hotel and the location was good. Naples is abit nuts though, 2 days is plenty!

Prós: Localização

Contras: Difícil contato por e-mail. O tour indicado pelo hotel para Pompéia e Vesuvio foi muito mal organizado: van lotada e com 5 pessoas em pé e curvadas.

Prós: Muito boa localização

Prós: A sua localizaçao e a sua limpeza

Contras: Um pequeno almoço mais variado,com melhor qualidade

Prós: Hotel bem localizado, quartos amplos, limpos, excelente relação qualidade/preço

Contras:

Prós: Nothing .apart from a few of the staff that are very friendly and helpful ..

Contras: It's not in a good location. It's in a business area and it's not possible to walk to wherever you want to go you have to get a taxi if you want to go anywhere it's not a place to stay if your a tourist and want to look around and taxi is not cheap. The room is not very nice it smells and it's old the matress was old hard and lumpy and not comfortable at all..

Prós: Comfortable bed, room service food was decent, check in was easy.

Contras: Drilling and hammering at 8:30am, room was a bit dated.

Prós: Carpete nos quartos.

Contras: Precisa de reforma. Hotel velho.

Prós: Angelo at the reception and Anna from housekeeping

Prós: Great staff, very accommodating.

Contras: N/A

Prós: Dimensão do quarto e restaurante

Prós: It's a fabulous facility with wonderful staff, especially the dining manager.

Contras: Not really. But it was shocking to see such a fine hotel in such a horribly, run-down city.

Prós: Friendly staff. Rooms are nice and clean

Contras: Thought the price was quite high for the area

Prós: Café da manhã e staff.

Contras: O em torno não passava a mínima segurança.

Prós: Very clean and comfortable. Tea making facilities appreciated. Lovely and quiet too.

Prós: Very attentive staff and maid service. Restaurant rivals most of what I ate in town.

Contras: Pretty far on foot to public transportation. Not convenient to city center on foot nor to many dining options.

Prós: The hotel was fine - not a great location; in what seems to be the business district so not a lot of services around.

Contras: Found hotel on your website and specifically chose it for airport shuttle service. After walking around the airport and lugging a heavy suitcase, I was told that there was no shuttle. Then spend considerable time and money to get to the hotel. Overall, it cost me an additional $35 euros for the transportation. If I had known, I would have stayed somewhere less expensive or closer to the metro.

Prós: The bed was very comfortable and the room was always cleaned very quickly

Contras: A four star hotel and the restaurant had the same menu in the restaurant including chefs special for seven nights - diabolical. The streets outside of the business complex were dirty, full of hypodermic needles..

Prós: Courtesy bus to and from city centre, convenience of parking our car in a secure garage.

Contras: We were unable to get a table in the restaurant until 10 pm which is too late - if hotel is particularly busy with large parties etc. perhaps reception could ask if you require a table when checking in or at least explain how busy the hotel is.

Prós: Staff were polite and helpful. Restaurant was good, especially the breakfast.

Contras: The corridors in the accommodation floors were dingy and seriously in need of redecorating as were the rooms. The carpets in the corridors, at least on floors 16 and 20 were absolutely filthy and in a disgusting state. They should have been replaced years ago. The air conditioning unit in room 2008 was virtually useless.

Prós: great deal on use of tv/internet; suite was great

Contras: entrance and view from hotel not very nice and made one inclined to avoid/be fearful of going out

Prós: The bed in the room was comfortable. The lifts arrived puctually. The car park attendant was efficient and cooperative.

Contras: The location of the hotel was dreadful and the instructions from the airport were impossible to follow. The carpets in the common areas were filthy and stained and gave the impression of an establishment which was not looked after.

Prós: Do café da manhã. Haviam várias opções

Contras: Unico servico que nao me agradou foi quando eu pedi um codigo para conectar minha internet no meu lap top me falaram que me ligariam em 5 minutos e nao tive nenhum retorno do servico solicitado

Prós: Was typical holiday inn, clean and comfortable.

Contras:

Prós: Especially the fantastic breakfast.

Contras: Be more accurate as to the need of taking taxis into the city centre.

Prós: Clean and big room

Contras: Far from the city center,not easy to walk from the hotel to do night sight seeing

Prós: The atrium outside of the hotelbar on level 2.

Contras: No coment

Prós:

Contras: room interior is very tired looking. location next to a farmers market that opens at 4 am with shouting and horn blowing. depressed area of the city.

Prós: A equipe foi muito simpática, localização conveniente

Contras: Escadas

Prós: Good value hotel Next to train station

Prós: It was comfortable and very clean. Alexandro and Salvatore are helpful, professional and friendly. I have stayed in this hotel several times as the location is ideal - it’s near the train station, metro and buses. Thank you both.

Contras: There is nothing to dislike.

Prós: Localização

Prós: The rooms

Contras: Reception team is helpful, however, i think that they need to be more friendly and engaging with guests.

Prós: The bed was very comfortable and the shower was good.

Contras: The booking indicated a city view and a balcony and a spa tub - none of which was true. The view out of my window was straight onto the next building. It is also not soundproof, as claimed, although the property is not noisy. None of this was problematic, but it is misleading advertising. The room was not thoroughly cleaned - someone's old sock was hanging from the ceiling covering the smoke alarm. The split-level suite is not actually useable. The whole bottom level is empty except for one small chair in the corner. The top level is simply a bed. With no furniture on the bottom level one is forced to just be upstairs on the bed the whole time - I might as well have had an extremely tiny hotel room. I had thought that my choice to stay close to the station was convenient. In fact, the area around the station and the street that the hotel are is filthy and I did not feel safe walking around there. As a result, I made sure I was back on the property by sunset - this ruined what I had hoped would be pleasant evening (my only evening) in Naples, walking to a restaurant in the historical centre. I would rather have spent a little more on taking a taxi to get to accommodation far from that area.

Prós: Great hotel in great location. Comfortable room size. Shower slightly too narrow so water went onto the floor but water was hot and it was clean. Breakfast included lots of choices. Dinner was excellent, really filling for the money. I stayed for business and I would stay again as it's very central.

Contras: The bathroom door handle was broken and it was a little shabby around the edges.

Prós: bom café da manha

Prós: Outstanding staffs, friendly place.

Prós: Far from my expectation particularly the facilities in the hotel. The staff are nice and helpful but not good enough for knowledge of the city.

Contras: Facility is too outdated.

Prós: Localização

Contras: Internet muita lenta

Prós: Para que chega e sai de trem , otima localizacao ,

Contras: Distante do centro para quem esta a pe ,principalmente a noite.

Prós: Close to railway station and handy to town. Great place to come and go from.

Contras: Building is old and seems to be struggling to exist at all. It is a beautiful building of a by gone era. Noisy, lift worked about 50% of the time.

Prós: location: close to main station, historic center and bus stop for the airport. Cleanliness of the room: excellent! towels: changed everyday! Breakfast: good to excellent for an '' italian breakfast '' ...

Prós: It is very close the railway station. You can have a good dinner in the restaurant in this hotel.

Contras: The stuff are not very friendly.

Prós: Funcionários e do restaurante. Localização ótima, perto da estação.

Prós: We only stayed one night as we were in sorrento and we had an early flight home so it was convienient for us to stay here. It was close to the train station and Alibus to the airport which we used. The breakfast could have been better, no fresh fruit only tinned, the bread in the basket was hard and we had to wait until it was filled again, the machine for coffee was very slow and people had to queue to use it. Overall the hotel was nice and clean, our room was nice but bathroom very small. Because our room was at the front of hotel we could not open the window as the noise from the traffic was unbearable ( not the hotel's fault) so it was good that there was air con. If we had to do an overnight stay in Naples again we would stay here .

Contras: Not a good selection at the breakfast, very noisy hotel as a lot of traffic outside.

Prós: the location was excellent, close to train/transport station, very useful if you intend to do a lot of travelling to see all the Roman sights.

Contras: some of the reception staff could have been a bit more friendly, but apart from that everything was ok.

Prós: Big room, nice and clean, breakfast was ok, staff was helpful, computer with free internet access on the lobby, all advertised facilities were available, very good location if you want to travel around Naples - close to Circumvesuviana main station, close to the trains station, relatively close to port, bus stop for airport just around the corner, buses that take you to the city center have the main station very close to the hotel

Contras: The neighborhood looks a little frightening (although we got used to it after the first too days, and there was no danger after all...:-))), rooms with windows on Corso Meridionale are very noisy, we had some trouble sleeping.

Prós: Próximo ao terminal de trem de Napolis, local de fácil acesso. No entanto não me senti seguro para andar a noite nas redondezas.

Prós: O atendimento é o ponto forte do hotel. A equipe da recepção dá todo o apoio para que a sua estadia seja proveitosa - oferece mapa, aponta os pontos interessantes, orienta sobre os passeios na região e a melhor forma de acesso. Realmente nos surpreendeu.

Prós: simpatia dos funcionários

Prós: great staff very helpful. good breakfast. Very well located just around the stazione centrale for trains and subway.

Prós: A gentileza como fui tratada e soluçoes para pequenos problemas. Precise deixar minhas malas la e seguir viagem pela costa amalfitana e eles permitiram sem maiores problemas. Conseguiram um cafe da manha as 6 am so para que nao saissemos sem cafe.

Contras: Ao contrario, fiquei bem satisfeita.

Prós: ótimo hotel apesar da região perigosa, ótimo café da manhã

Contras:

Prós: acomodações pequenas, mas pelo menos tem uma localização central. ótimo buffet de café-da-manhã

Contras: Chuveiro muito pequeno

Contras: A cama não era confortável e as paredes eram finas. Muito barulho à meia-noite

Prós: O charme do velho mundo e a excelente localização. A equipe foi muito prestativa.

Contras: Os quartos eram um pouco desatualizados.

Prós: Perto de restaurantes e lojas. Perto do porto para pegar a balsa para Capri e as outras ilhas. É o mais melhor lugar para sair de Nápoles. Equipe amigável e prestativa.

Prós: Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.

Contras: The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.

Prós: Everything

Prós: Localização e tamanho do quarto

Prós: Room was great - very comfortable, absolutely incredible view

Contras: staff at reception not super friendly - but very efficient

Prós: Médio café da manhã mas nada de especial .Hotel muito velho porém com o charme de um hotel muito antigo e relativamente bem cuidado. Localização exelente .

Contras: Banheiro muito antigos e mau cuidado. O box é uma velha banheira e sem proteção lateral ,que inunda o solo de água e os ralos entupidos não drenam essa água .

Contras: They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate

Prós: Great location, lovely hotel, Good staff.

Contras: Small complaint but pillows were too hard for me

Prós: Cafe da manhã EXCELENTE. O quarto um espetáculo. Foi uma pena que só ficamos uma noite conforme já era o planejado.

Contras: O valor da estadia.

Prós: A very comfortable hotel, close to the harbour for any boat trips and within walking distance of the old town. Staff were friendly and helpful. The rooftop terrace is a lovely spot for a drink and to soak up the sun.

Contras: We spent a lot of money on this hotel and were expecting a quiet break, but we had very noisy guests in the next room, who played dance music very loudly in the small hours and then again in the morning. When asked to turn it down, they did so and then resorted to banging the bedroom door loudly when entering and leaving their room. Also, as we went out of season, so only one restaurant and bar were open, didn't realise that when we were booking.

Prós: Hotel muito confortável, excelente localização, quarto espaçoso e com uma vista para o mar maravilhosa, banheiro bom e funcionários muito gentis.

Contras: Não tem estacionamento, tem que pagar 30 euros por pernoite no parking mais próximo.

Prós: Excellent hotel in perfect position with professional staff . Has everything anyone could wish for was an ideal base for three wonderful days in Napoli

Contras: no

Prós: Recepção eficientíssima e gentil. reserva sem problmas.boa vontade para oferecer 2 aptos. juntos

Contras: Reception by personel was terible:poor english, unfriendly (few persons starting by manager of reception) Very expensive for price paid. For breakfast large choice but personel disputing between them, not profesional behaviour. It is the first time when I see something like this. Our 10 days holidays in Italy (Florence, Genoa, Tuscany, Milano) were fantastic but not in this hotel. Sorry because behind are people & familly, but something has to change.

Prós: The location is great.

Contras: The music of a wedding in the hotel was loud until late hours in the night. this is not acceptable in a hotel like this.

Prós: Excellent staff, fantastic room,bueautiful view, good breakfast, good decor.

Contras: No

Prós: Luxury hotel, well situated. Great breakfast on the tarrace - excellent personel (Mr Mario). Good room service.Tasty meals. Perfect barman

Contras: Not fully satisfied with Concierge and reception personel - they seemed to have something more important to do than paying you enough attention. Parking - you have to go on foot to pay and to collect the car

Prós: The staff were extremely helpful. I had no problem with the language and they could all speak English. All staff were eager to please and offered excellent advice on where to eat and where to go to experience Napoli. The services offered were exceptional and I was treated as a special guest. I recommend this hotel to anyone going to Napoli.

Contras:

Prós: Amazing views, great location

Contras: Limited catering, no evening meal and even basics like snacks in the evening were not available

Prós: the staff and the comfort

Contras: cooperation with staff,because of their poor english..

Prós: Fantastic hotel. Best location, very elegant, clean, friendly staff, great breakfast.

Contras:

Prós: Location and cleanliness

Contras: I found it difficult to control the various lights in the room.

Prós: A localização e as intalações do hotel são muito boas. O pessoal e o atendimento também. O café da manhã servido no terraço da cobertura é fantástico.

Prós: Always stay here it’s a fab hotel

Contras: Nothing

Contras: De uma taxa de 3 euros por dia cobrada no final da estadia.

Prós: Boa localização, próxima à estação de trem e de metrô. Quarto amplo, com boa cama e bom banheiro. Café da manhã adequado. Bom sinal de internet.

Contras: Carpete no quarto, péssimo para quem é alérgico. Empregados do café da manhã falam muito alto.

Prós: Great location, staff really friendly and helpful. Can’t fault the hotel stay.

Contras: NA

Prós: Muito perto da estação Quarto confortável Funcionários solícitos Adoramos o mimo da água e chocolatinho de boas vindas

Contras: A única coisa de que não gostamos foi do barulho e tremedeira no quarto em razão da velocidade do trem. Tal fato decorre pela proximidade a estação.

Prós: Acomodação convencional de um hotel de passagem.

Contras: Local do Entorno do Hotel tem ambiente que dificulta o trânsito de pessoas com necessidades especiais ou mesmo idosos. Acesso de táxi bastante complicado.

Prós: a localização era ótima, bem próximo à estação de trem, porém numa área gostosa e tranquila. o café da manhã muito bom!

Prós: Close to station and pick up points for tours such as Pompeii, Vesuvius etc., super friendly and helpful staff, lovely and clean hotel with nice comfortable rooms.

Prós: Cama confortável.

Contras: Não gostei do banheiro, precisa de uma reformada.

Prós: Good location, just next to Piazza Garibaldi and Napoli Centrale train station. Nice hotel, good service, very good breakfast. The entire city centre is easily reachable on foot from here.

Contras: It is close to train tracks so you could hear trains almost all the time. The bed was making squeaky noises everytime I turned in my sleep and that always woke me up, although I'm usually a heavy sleeper.

Prós: Staff were very good and most welcoming. Room was to our satisfaction. Close to train station and centre of city.

Contras: Nothing.

Prós: Staff very helpful friebdly. Great selection at breakfast.

Contras: Location is great for the main station but is in a tired looking area down a side street. This i would not like to walk in the dark.

Prós: Its localisation was very good for me close to central railway station and metro, not so far from the old-historical part of the Naples, the neighborhood seemed a bit suspicious, but there were any act of agression at the streets aroud.

Contras: The internet access was reglamented by the interent access recharge cards which you just had to ask at reception desk,( fortunatelly it was a promotion period and there were for free) I felt not comfortable to go 2 times a day for a 1 or 3 hour access.

Prós: It looked like a reputable hotel from the outside.

Contras: The room was hot and when we rang the concierge, we were being told that the air con is shut from 10pm onwards. It was ridiculous. The hotel was also next to a train station so it was extremely noisy.

Prós: Localização próxima à principal etação de trens da cidade.

Contras: Sujeira dos quartos. Carpete, colcha da cama e paredes sujas, num estado que dava nojo. Reclamei e trocaram o quarto por outro um pouco melhor. Segundo a recepcionista, todos os quartos estavam assim. Definitivamente, não é um hotel mercure.

Prós: the service of the staff was amazing

Contras: a little bit far from the center but as they have the shuttle bus service that doesnt mind so much

Prós: the staff was quite friendly and the breakfast was decent in comparison to several places around

Contras: the train station behind the hotel was pretty loud from about 5h in the morning

Prós: Preço

Contras: Localização

Prós: The staff were very kindly and helpful.

Contras: The surroundings of the hotel was terrible.

Prós: O WC, a cama muito confortável, o pequeno-almoço bastante razoável tendo em conta o género realizado em Itália.

Contras: Localização numa zona péssima, paredes do quarto sujas, empregada da recepção bastante antipática. Pagamento do parque à parte inaceitável. Parque numa outra rua, numa zona com ar bastante inseguro.

Contras: Bairro sujo e com muitas ruas bloqueadas dificultando o acesso

Contras: Devido obras na cidade,houve muita dificuldade de chegar ao hotel de carro e o estacionamento é longe.Bom hotel para quem vai de trem.

Prós: Como já escrevi antes, algumas pessoas neste mundo gostam de fumar e é muito bom que haja lugares onde a gente se sinta benvindo

Contras: Nada, o hotel é perfeito

Prós: hotel mais ou menos novo e perto da estação de trem.

Contras: Napoles é muito perigoso e a praça garibaldi é realmente bem perigosa.

Prós: Comfort

Contras: Nothing really

Prós: Friendly staff and good breakfast

Contras: Went to the room and toilet was not washed and covered in faeces.

Prós: O restaurante era bom.

Contras: O pequeno almoço tinha demasiados doces e pouca oferta variada. O quarto cheirava a tabaco e não era nada parecido com as fotos

Prós: café muito bom, localização otima e limpeza dos quartos e atendimento muito bom.

Prós: Their internet, and their hospitality

Contras: The time of checkout, they should look into it. They should make 12 noon

Prós: Chuveiro e café da manhã e o bom atendimento de toda a equipe do hotel.

Contras: O fato de não ter frigobar no quarto.

Prós: Very friendly staff, always willing to help out at the front desk. The two ladies at breakfast really look after their guest. Very good breakfast

Prós: İts very nice hotel

Contras: the bed is very bad

Contras: A localização era má e as acomodações más, mas o pior de tudo era o pequeno almoço.u

Prós: Staff very helpful and friendly Rooms very comfortable bathrooms very nice Area very good for exloring Naples Train station safe and easy to use

Contras: Certain areas could do with some TLC Breakfasts mainly cakes

Prós: The breakfast buffet was a good plus. Great location next to Piazza Garibaldi, a nice walk into the centre or a quick journey in the metro. The staff were friendly and more than happy to help. For the price paid, I was very happy with the experience.

Contras: The room wasn't quite as they appear in the images, a little smaller and less maintained. This isn't a complaint though as the beds were extremely comfortable, bathroom was great and we got a good price.

Prós: A localizacao perto da estacao de trem e o cafe da manha muito bom

Contras: As janela nao tem isolamento acustico voce escuta as conversas e os movimentos dia bares vizinhos ate meia noite e logo cedo o bate e bate das portas da equipe das limpezas dos quartos. Ruim pra um bom sono

Prós: Espaços abertos, tetos altos, piso do quarto e funcionários educados

Prós: Antigo. Precisa de uma renovação completa no interior. O Wi-fi também precisa de ser atualizado e reforçado. A localização e o restaurante na cobertura foram os únicos pontos positivos.

Prós: Perfect location, very friendly staff, free upgrade, great view from the room

Contras: Skybar was closed

Prós: Nothing

Contras: Manager was unreasonable.

Prós: Staff is very very nice. Room is nice. Bed is big. Location is great. Building is elegant.

Contras: Lightning system in room. Bar overpriced. Roof restaurant was closed. Bath is hard to get in, too high.

Prós: O quarto era excelente, a área de SPA também

Prós: Localizacao, conforto, roupa de cama e banho, café da manhã e equipe.

Contras: Box do banheiro, muito pequeno para as dimensões do hotel.

Prós: Bom café da manhã. Funcionários atenciosos e discretos. Elegante.

Contras: Quarto um pouco pequeno. A localização do hotel exige condução própria ou táxi. Complicado chegar ou sair a pé. Elevadores insuficientes quando há muitos hóspedes.

Prós: Hotel muito bem situado, de frente para o mar. O hotel é tradicional, confortável, delicioso cafe-da-manhã, os mimos de banheiro são de ótima qualidade (shampoo super cheiroso), chinelinho, roupão... quarto silencioso e espaçoso. A calefação funciona muito bem. No dia de nossa partida chovia muito e o hotel nos deu o guarda-chuva para seguirmos viagem, muito gentil.

Contras: I thought that the staff were excellent.

Prós: Generro (spelling) at the front desk was wonderful. He made us feel so welcome. The breakfast was outstanding. The hotel staff was superb. I would absolutely return.

Contras: The only downside was the Caruso restaurant. It was overpriced, the staff was horrible and the food was not good at all. The hotel really needs to start completely over. With so many wonderful options everywhere around you, avoid it at all costs.

Prós: Hotel que me causou uma satisfação incrível! Não esperava tanto! De cara recebi um upgrade de acomodação! Localizacao espetacular! Decoração incrível!

Contras: Nada

Prós: Brilliant location,beautiful view ,excellent staff Breakfast perfect

Contras: Nothing

Prós: Luxo conforto.Hotel muito requintado.

Prós: best position in Napoli, very nice hotel and staff, especially the girl from reception who is very nice and beautifull

Prós: Good position good views good breakfast. But its opulence is fading fast and the spa/pool etc was closed as it was Sunday - this is not stated in the web site so the value was poor as we had expectations that did not come to fruition.

Contras: No use of pool. Old fashioned.

Prós: A Olímpia é linda e muito simpática. O café da manhã é ótimo. A cama é muito confortável.

Contras: O box do banheiro é muito pequeno

Prós: cleanness, quiet and location

Contras: The city taxes requested seems to be higher

Prós: Not a great area but hotel was good. Staff and breakfast excellent. Great location for the railway station.

Contras: Need to be wary when walking in the neighbourhood

Contras: Staff in the night and in the morning (some person) not helpful and not kind

Contras: Não gostei de ter que estacionar a moto num local longe do hotel, a recepcionista disse que o preço seria 18€ o qual eu paguei, mas depois verifiquei ao introduzir o bilhete, que se pagasse no local o custo seria 10€, não achei muito honesto! Também foi me dito que a moto seria o mesmo preço que um carro!

Prós: Sala do pequeno almoço desafogada e com vista.

Contras: Para o preço, os quartos são muito pequenos

Prós: Staff very helpful and friendly.

Contras: Overall ok. Rooms need to be modernised. Hotel list not fantastic but ok.

Prós: Local onde foi servido o pequeno almoço (vista)

Contras: Quarto dimensão pequena Pequeno almoço com poucos funcionários Quarto barulhento

Prós: Próximo da Estação Ferroviária. Breakfast excelente. Recomendo.

Prós: Near the central railway station and Metro. Convenience!

Contras: There are too many vagrants near the hotel.

Prós: Food was rxcellent for breafast. Staff were very kind. Location is good. Surrounding is very dirty

Contras: Everything was good. No comment

Prós: Localização, Café da Manhã, Recepção

Contras: Banheiro (chuveiro) muito pequeno.

Prós: Stayed in this hotel since several years when in Naples. Always the same level of excellent overall quality for money. Extremely friendly hotel staff. Hotel close to main station, Sorrento trains and metro therefore a optimal basis for excursions. Will return when in Naples again

Prós: The location near central station was great. This is a great hotel if you plan on arriving by train.

Contras: The parking garage was a few blocks away from the hotel.

Prós: The staff at the hotel were all very welcoming and accomodating to our needs. They all spoke very good English as well.

Contras: It is a shame the hotel is in the area it is in as the amount of rubbish in the surrounding area was terrible!

Prós: A educação e a hospitalidade dos funcinários.

Contras: Nada a comentar.

Prós: Location, nice personell, they allowed us to saty a little lnoger after check out time, which was quite convenient for us, breakfast is simple but ok, clean rooms

Contras: when you open the balcony it is noisy, the surroundings of railway station dirty around, but it was convenient since it is close to bus station and railwaystation

Prós: The location was great for getting from the train station and going to the airport

Contras: Clean room and good breakfast

Prós: Tudo. Principalmente a recepção de todos os funcionários extremamente simpáticos e cordiais...Nem pareciam os grosseirões de roma

Contras: Apenas do fato do Hotel estar numa área de grande reforma da cidade e com pouco acesso de transportes públicos

Prós: Funcionários preparados e simpáticos. Fiquei contente com isso. Bom café-da-manhã

Contras: A localização é terrível! Alguém precisa fazer algo para melhorar a situação das ruas próximas da estação de trem!

Prós: O café da manhã é excelente e bem farto!

Contras: Quartos pequenos e localização horrorosa. Apesar de ser próximo a estação de trem de Nápoles, a região é muito bagunçada, suja e perigosa. As ruas em torno não interessam a visita.

Prós: Atendimento dos funcionários

Contras: Ao tomar banho o banheiro fica totalmente alagado!

Prós: Limpeza do quarto.

Contras: Vizinhança do hotel, que parecia perigosa, principalmente à noite

Prós: Conforto do quarto

Contras: Como o estacionamento é muito distante, deveria haver uma vaga reservada para carregar/descarregar a bagagem

Prós: Localização, muito próximo do metrô e trem.

Contras: Carpete nos quartos, tinha um pouco de cheiro.

Prós: Do atendimento dos funcionários e do conforto, entre outras coisas.

Contras: Nada a reclamar.

Prós: Staff kindness

Contras: Too noisy

Prós: Desde o atendimento na recepção do hotel, café da manhã, acomodações. Gostei muito. Todos sempre educados e sempre prestativos.

Contras: Nada. Tudo no Hotel é muito bom.

Prós: Room was great with balcony. Great view of Vesuvius right in front. Fantastic breakfast and great rooftop bar and terrace. Great transport links and also easy to walk to where I wanted to go. Very short walk from bus from/to the airport

Contras: Area didn't feel like the best - felt a bit wary.

Prós: From the moment I arrived the staff were extremely helpful and polite and friendly . They are a credit to the hotel . They even managed to get me a reservation at a great restaurant last minute on a Saturday night and got me a cab in minutes .. the upgrade was greatly received after a long days travel and I can’t thank you enough ! Breakfast was beautifully laid out and the staff were attentive without being overbearing . 20/10 from me . I’ll definitely book again when I return to Naples later in the year . Grazie grazie grazie !!

Contras: There were no negatives

Prós: Great location near to the railway station in Piazza Garibaldi. Fabulous breakfast in the rooftop bar/restaurant/rooftop terrace.

Prós: Hotel muito bom e bem localizado a poucos passos da Estação Central. Staff educado, prestativo e cordial. Excelente café da manhã. Quartos sem barulho com janelas de vidros duplos. Completíssimo!!!

Contras: Tudo perfeito. Sem nenhuma ressalva a fazer.

Prós: Location is near the central station, with its advantages and disadvantages. Close to everywhere. Pillows were rock hard but upon requesting different pillows everything was great.

Contras: All was OK

Prós: All staff were great, and very helpful and friendly. We had dinner in the restaurant and it was 5 stars quality! Hands down the best experience I have ever had dining! Food was Bellissimo!

Contras: Noises on the street were a little loud in the middle of the night (can’t be helped though!) and the bed/pillows very firm/slightly uncomfortable. Everything else was perfect!

Prós: Room was large with high ceilings and shutter doors to window/baclony overlooking square. It was a little noisy but coming from London didn't really notice.

Contras: Breakfast had all the usuals but all a bit bland and kept having to ask for things that should have been readily available

Prós: The breakfast and the staff very nice. They gave me a room upgrade

Contras: The carpet in the room, it’s smell terrible! Too much noise from the street! I couldn’t sleep! The mattress was not so confortable

Prós: Every single facility was clean and fine. No problem with using hotel.

Contras: Nothing special, but wifi is too pricey.

Prós: Close to Railway Station in Napoli

Contras: The Bathroom smelt bad.

Prós: silent, clean

Contras: poor breakfast, dark room

Prós: While the location was poor, the proximity to the train station was great

Contras: The location and the trash in the streets. Not really the hotel's fault however.

Prós: The front desk was great, big thanks to Jiovani who assisted often with getting around and travelling advise. The bus and train stations are very close.

Contras: The heating is not great especially in the bathroom. The shower is very small. The hand/small towels are terrible. The location is not great, lots of street people and a feeling of unsafety.

Prós: O quarto com uma decoração moderna e agradável, banheiro espaçoso e funcionários do refeitório muito atenciosos e simpáticos

Prós: Instalações, restaurante, atenção dos garçons

Contras: Localização, muito barulho

Prós: hotel localizado em zona central com muito ruido externo, apesar de silencioso com janelas fechadas. bom serviço e aconselho para passagem rapida.

Prós: Limpo, moderno, ótima localização, e decoração show!

Prós: A localização é excelente, por estar perto da estação ferroviaria, embora esteja numa zona degradada.O café da manhã dispensa qualquer comentário, muito bom e as acomodações maravilhosas em relação ao custo benefício.

Prós: Os quartos são muito limpos ,a roupa de cama muito boa ,ótimo banheiro, tudo muito confortavel .Estacionamento pago mas muito facil com manobrista .O lugar é bastante ruim pela frequencia mas, muito bom para se locomover de transporte publico .

Contras:

Prós: Ótimo hotel. Confortável e bem localizado, Apartamentos bem decorados, com bom atendimento. Excelente preço.

Contras:

Prós: Os funcionários, a limpeza, a localização e a facilidade de parqueamento são otimos.

Contras: O quarto que nos reservaram era muito pequeno, não havia um frigobar normal somente um pequeno aparelho na parede que somente mantinha fresca poucas bebidas, e a janela da casa de banho não tinha cortina deixando o sol da manhã aquecer muito o ambiente obrigando a abertura da janela.

Prós: My deluxe room was clean and it surpassed my expectation. It’s about 5-10 minutes walking distance from the metro, local restaurants and big grocery store. The front desk personnel were very helpful and assisted without hesitation. I was very pleased and happy with my stay. I will definitely stay there again.

Contras: N/A

Prós: Close to conference but not a great area. Staff friendly

Contras: No decent coffee. Cannot believe there was no proper bean to coffee maker.

Prós: Staff were nice. Room was clean and tidy. The bed was comfortable. Good variety at breakfast. Local train station just outside which is handy to get to the city.

Prós: Glutenfree bread and cakes. Excellent coffee and orange juice. Small but good guarded parking in garage

Prós: Breakfast services were alright and clean, relatively confortable

Contras: Not really impressed with the area located, very difficult to find and different reality from the online pictures.

Prós: Spacey rooms and services.

Prós: O pequeno almoço é fantástico, embora com pouca variedade de fruta. Os quartos são espaçosos e confortáveis e o staff é simpático e prestável. O Hotel, embora longe do centro da cidade, está localizado perto da estação de comboios com acesso rápido ao centro e o metro está a uma relativa curta distância.

Contras: O wi-fi é horrível, desesperante, não funciona. Os quartos virados para a via principal são barulhentos, uma vez que a via é bastante movimentada.

Prós: The breakfast was way better than expected

Contras: It is a bit far from the city

Contras: The man at the reception did not speak English. So when I made a call, we could not have a conversation. We had to walk a little bit from the closest metro station but the hotel was good!

Prós: Efficiency of staff (e.g. arranging taxis), relatively easy access to public transport.

Contras: Sparse breakfast selection, intra-hotel noise, shower cubicle in need of upgrade, including partly non-functioning soap dispenser; scarcity of conveniently close restaurants, area unexpectedly dirty (although this cannot be laid at the door of the hotel)

Contras: Air cond. doesn't work well

Prós: This hotel was amazing! All the staff were so kind and helpful! The hotel room was very clean and tidy!

Prós: A localização é ótima perto da estação de trem e na mesma rua de varios restaurantes

Contras: A estrutura está um pouco antiga e o ar condicionado não funcionava bem

Prós: Nice hotel in the central area and attached to the subway. Joanna, at the reception, was nice and kind. Having leg problems, she took our bags up the stairs. The room was comfortable, number 52. I recommend this hotel!

Prós: A localização, era bem perto da estação central.

Contras: O ar condicionado quebrou completamente na última noite e absolutamente nada foi feito pela equipe.

Prós: O hotel fica em frente à Estação Central de Nápoles. Lençois e toalhas limpos. Cofre no quarto.

Contras: Apesar da praticidade da proximidade da estação de trens, trata-se de uma parte degradada da cidade. O quarto é muito pequeno e apertado, com piso e metade das paredes na cor preta, o que o faz parecer ainda menor. O mobiliário é simples, com estantes de plástico e lona. A limpeza do chão deixa a desejar: por ser muito escuro, não é perceptível à primeira vista, mas a sola dos chinelos brancos usados no quarto denuncia a poeira acumulada após pouco tempo. Café da manhã simples, sem muita variedade.

Prós: Muito boa localização e bom pequeno almoço. Acessibilidade aos pontos essenciais da cidade, bons meios de transporte e a estação central de comboios mesmo ao lado.

Contras: O hotel terá de investir bastante mais na insonorização; hotel não aplicável a quem tem problemas com sono.

Prós: very small room difficult for the two of us to open our luggage. hotel without a lift while known beforehand, access was only via a very narrow steep staircase. location near Stazione Garibaldi was acceptable. Coffee in reception area was very very good.

Contras: room size - comfortable convenient access was not part of the experience!

Prós: Acomodação ótima, boa localização.

Contras: Sem profissional p ajudar c malas, pois Hotel não tem elevador.

Prós: Was close to the train station so convenient

Contras: Doors/walls were paper thin, can hear everything, all the way down the hall, clearly. This general area in Naples isn't great, lots of litter and some unsafe areas.

Prós: Hotel Ideal has a very good position. Close to the railwaystation, the harbour and to experience Naples. Clean rooms, freindly staff and a solid breakfast.

Contras: Nothing!

Prós: Quarto bom

Contras: Ausência de elevador.

Prós: Strategical position near Train/subway station, clean rooms, basic but tasty breakfast. Staff was very friendly and helpfull.

Contras: Missing fridge.

Prós: staff very nice, rooms well clean .. hotel well located.

Contras: Size of the room really small, no lift, reduced spaces complicated to stay with a baby because not enough space on rooms, halls, lobby, Internet only at the lobby and bar.

Prós: The location of the hotel was very good for those who plan moving around Napoli - it's located 5 mins from the train station. The price was relatively OK - 30 EUR for a double is reasonable, however in high season they may charge you as much as 120 EUR per night

Contras: The breakfast in the hotel was disgusting. No fresh bread, no juices, just coffee (don't dream about the italian type of coffee...) and very poor variety of jams. One type of cheese, some ham of doubtable quality and one type of cereal - this is not what you expect normally. Well, you can always skip the hotel breakfast and go to the nearest bar for a capuccino and cornetto.

Prós: La signora who was at the reception when we arrived gave as a lot of useful tips about the public transportation, the places to visit and the city. Thank you! The hotel is very good situated for visiting Pompei, Capri and the old city. It is a pity that the city is so dirty!

Contras: The breakfast could be more varied.

Prós: Location - very, very closed to the central station 50meters away from the main entrance. There is a free luggage storage facility.

Contras: Breakfast ok, but should be improved.

Prós: O hotel tem uma ótima localização, é muito confortável e limpo. Os funcionários são atenciosos e gentis. O preço é ótimo para o padrão do hotel.

Contras: O café da manhã é muito simples.

Prós: localização

Contras: não ter elevador

Prós: atendimento

Contras: os banheiros

Prós: quartos grandes

Contras: banheiros sujos, quartos sem aquecimento ideal.

Prós: Café da manhã. Localização.

Prós: Gostei deste hotel pela proximidade com a estação central de Nápoles, já a zona em que se encontra é um pouco degradada e ruidosa, mas isso não é culpa do hotel. Os funcionários são bem prestativos, o preço das diárias tambem é um atrativo importante mas não espere grandes confortos.

Contras: Fiquei 3 noites neste hotel em um quarto pequeno que pairava no ar um aroma misto de tabaco e mofo, a televisão não funcionava bem, não havia mais cobertores disponíveis além do que já havia na cama, o pequeno almoço é pobre mas apesar de tudo, se voltasse a Nápoles ficaria neste hotel novamente.

Prós: Muito próximo dos principais pontos de interesse

Contras: Ficou muito frio repentinamente e, apesar de o hotel estar equipado com ar condicionado controlado em cada um dos quartos, não houve possibilidade de o ligar mesmo depois de o pedir na recepção.

Prós: The place is amazing really well decorated and the owners are incredibly kind and nice people. Don’t think twice on choose this place.

Prós: The decoration was really unique and had caracter. Really clean and if your looking for the experience to stay in old part of the city...it’s a good option! Very nice and helpful staff

Contras: Nothing i disliked

Prós: Very friendly and accommodating. Water and glasses available, beer and wine for purchase. The Church is beautiful. Fantastic location. Easy communication for check in/check out. Description of The Church was accurate. Welcoming common spaces. Recommend.

Prós: A centralidade do Palazzo Marigliano no centro histórico de Nápoles, o podermos habitar o património do sec XVI e terraço privado de relax no fim do dia.

Contras: O acesso através de uma escadaria com 90 degraus para subir com malas, nada confortável.

Prós: Fantastic location. Very friendly staff. Clean and quirky. Just loved it. Will definitely come back. There are a lot of stairs to climb. But this was not a problem for us. Breakfast was varied and well worth the 5 euro

Prós: Amazing old building. Beautifully decorated.

Contras: Lots of stairs but we were expecting this as the owners are very clear about it.

Prós: Pros: incredible accomodation hosted by such lovely and genuine people. The room was spacious and comfortable with a fantastic quirky and artistic edge. Free tea and coffee, and an incredibly clean shared bathroom!

Contras: Cons: That we didn’t stay longer! Also be aware of the 8 flights of stairs needed to be climbed to reach the top - not for the faint hearted! Owner was using a hammer to hang paintings at 11pm - strange ahah