Hotéis em Agnano, Nápoles

The hotel seemed like quite a lot of money for what you got. It wasn't in a location close to the main attractions, and there weren't any real special services. I paid the same amount for a hotel in Spain and got a lot more for the value. We asked for a non smoking room but there were people smoking in the hall outside our room. The internet was very expensive. 3 euro for an hour. But in general it was clean and very quiet.

Room was clean and spacey. Internet was charged even on web site it says that it is free. One woman on reception was not so friendly and hardly spoke English.

Efficiency of staff (e.g. arranging taxis), relatively easy access to public transport. Sparse breakfast selection, intra-hotel noise, shower cubicle in need of upgrade, including partly non-functioning soap dispenser; scarcity of conveniently close restaurants, area unexpectedly dirty (although this cannot be laid at the door of the hotel)

The man at the reception did not speak English. So when I made a call, we could not have a conversation. We had to walk a little bit from the closest metro station but the hotel was good!

Air cond. doesn't work well

Large room. Nice balcony. Friendly staff. The shower was awful. Literally a standing slot with a curtain and drain. There was no difference between the bathroom floor and the shower floor. Hotel smelt of cigarettes. Wi-Fi was spotty. Bed was very firm.

Nice & clean hotel.Helpful stuff. The hotel is located next to passing train & train station. Therefore noisy & impossible to open windows.

Casas de banho

Do atendimento

os quartos são espaçosos

Needs refurbishing, new windows and a lot of paint

Distance from any amenity.

Unfortunately, we've suffered from mosquitos attack at night. The name of the hotel as externally appears is: "Hotel Delle Terme". The name Charm & Relax does not appear. This can be misleading while searching for the hotel (indeed happened to us).

Nice Hotel, friendly owner. Free car park in front of the hotel, out in the street. It is also possible to park your car inside if asked for and if you return early enough to the hotel. Good value for money if you arrive by car and you want to leave it there while visiting the town. The hotel is very nice but in a quite ugly area, with rubbish in front of the hotel, as usual everywhere in Naples. It is an hour away from town by public transportation (bus + walk + metro).

The hotel itself was ok, somewhat clean but a good value for the room. The hotel is very very very very far from Naples. It takes almost two hours to get there by bus and metro. It is in a bad neighborhood and we often had to pay extra for cabs to take us there at night bc it was unsafe to walk and no one wanted to drive that far out of Naples. The services listed were not available! No airport shuttle!!! Which is one of the reasons we booked the hotel. I would not recommend this hotel for anyone not from Italy coming to vacation!!!

mesmo ao pé da praia e perto da avenida principal o quarto tinha baratas na casa de banho, mas a grencia tratou de chamar os tecnicos para tratar do problema.