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The girl at reception was nice. This hotel did not meet the expectations for a four-star hotel.
it is very clean. no teapot in the room.it was a bit noisy from outside automobile traffic.
Better lobby and restroom at ground floor No
The rooms were spacious and clean. The reception desk people were not very accommodating and charged us extra for having a third person in the room even though we booked for 3 people. They did not speak english very well, discriminated against others, and were never PRESENT at the desk.
It was in the city center. We had to use outside parking parking diario recommended by the hotel. The parking attendants urinated in my car as a joke. I was not please upon the discovery. I will never stay there again!!
the swimmining pool and the airport neir by we stayed in a room on the frontside of the hotel wich was very noisy caused bij the traffic
The room had a great, five-head shower - something I would only expect to find in a luxury hotel. Also, the convenience of its proximity to the airport was wonderful.
Proximity to airport, helpful "English-speaking" staff, safety Size of room (understandable, though, for a European hotel)
Close to the airport and immediately next door to the car hire drop off area. porter was extremely helpful. Not easy to find, partly because road signs in Italy are very poor in general. There was no restaurant within the hotel and only one within walking distance which was not very good.
hotel is close to the airport, very convenient, very clean, hotel staff is very welcoming, I wish there was a large selection for breakfast. cafe latte cornetto is too light for me.
close to airport very poor dirty area, front door to hotel locked, high fence around hotel
Pool is very nice although it's in the middle of the Hertz hire car lot. Did not offer currency exchange.
Fairly close to the airport, though not as close as I had expected.
Comfortable room. Convenient to airport. Some repair needed, e.g. shower, toilet seat..
Clost proximity to the airport 1. Teapot had water and mold. Asked to be replaced - it was not. 2. Sink drain stopper and shower drain stopper both broken. 3. Toilet flush difficult. 4. Did not recognize Priority Membership.
Large comfortable bedroom, close proximity to the Capodimonte Museum,reasonably near the airport, some staff helpful. Breakfast unimaginative and very limited, dinner overpriced, no cold water in any bathroom fittings. Instructions for safe difficult to follow or safe not working - did not ask about this as only staying overnight.
Good size room, clean and quite
The hotel is historical piece. The location of the hotel is really not easy recognized.
Excelente acomodações, muito superior a expectativa, boa localização, funcionário(dono), muito simpatico, cafe da manhã bom, ar condicionado perfeito, banheiro muito bom, conforto e limpeza. Somente a falta de elevador.
Simpatia do atendente. Localização, escada com 58 degraus até chegar ao hotel; Paredes velhas e sujas externamente, o que é típico de Nápolis, pelo que pôde ver (o prédio tem mais de 400 anos); café da manhã muito simples.
O atendimento prestado pelo responsável pelo hotel. Muito paciente, prestativo e atencioso. Fugiu um pouco dos hotéis que eu estava acostumado a me hospedar.