Prós: "Tripulação, aeronave, conforto"
Contras: "Atendimento telefônico da TAP; sinalização no aeroporto em Lisboa."
Prós: "Impossibilidade de marcar assentos, mesmo realizando o check-in antecipado. Durante o desembarque não foi entregue o carrinho de bebe que foi entregue no portão de embarque."
Contras: "Possibilidade de marcar assentos com check-in antecipado. Entrega no tempo correto de carrinhos de bebe entregues no portão de embarque."
Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"
Contras: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"
Contras: "Super uncomfortable seats (the most ever) No personal tv/entertainment."
Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"
Prós: "Service and the price!"
Contras: "Lots of things but I’m sure TAP it’s working on this!"
Prós: "Seats and snack"
Contras: "No delay in departure"
Contras: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"
Prós: "Flight was canceled"
Contras: "Flight was canceled"
Contras: "Ao menos fosse pontual, mas, ao contrário, atrasou uma hora e meia."
Prós: "Great flight"
Contras: "All great"
Contras: "O voo partiu com um atraso superior a 1 hora"
Contras: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."
Prós: "Tripulação ótima. Comida ótima. Entretenimento ótimo"
Contras: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"
Prós: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Contras: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."
Prós: "Tripulação simpatica"
Contras: "Poltronas reclináveis"
Contras: "Embarque em Lisboa"
Prós: "Espaço, regulagem do encosto e mídia."
Contras: "Embarque em Lisboa"
Contras: "O embarque como sempre muito desorganizado e o entretenimento péssimo"
Prós: "Tudo 100%"
Contras: "Tudo 100%"
Contras: "Estar tudo 100%"
Prós: "Self checkin, there was no line and things moved quickly."
Contras: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."
Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."
Prós: "Nothing went wrong so it is good enough for me"
Prós: "Tripulação gentil. Comida boa para classe econômica. Assentos razoavelmente confortáveis."
Contras: "O sistema de entretenimento muito lento par aceitar os comandos. Embarque tenso devido greve dos aeroportuários em Lisboa."
Contras: "Extraviaram nossas bagagens!"
Prós: "nada excepcional, mas tudo certo."
Contras: "faltou entretenimento de bordo"
Prós: "Aeronave confortável"
Contras: "Entretenimento nulo, péssimo Tripulação não muito gentil"
Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."
Prós: "Eu e meu marido pedimos comida especial, frutos do mar, uma ótima pedida pois veio bacalhau de almoço e um outro peixe de lanche, adoramos. O atendimento de terra foi bom com bastante atenção ao meu sogro com mobilidade reduzida."
Contras: "A troca dos assentos dos meus sogros, sendo que meu sogro precisa de assistência, precisava ficar junto da sua esposa. Como é precisa reservar espaço para a cadeira de rodas, eles alteraram os assentos do meu sogro, e com isso ele sentaria sozinho numa poltrona sem possibilidade de mobilidade para ele, trocaram o assento da minha sogra mas para o local onde meu sogro não consegui sair para ir ao banheiro, ele chegou a se molhar um pouco pois não pode ir ao banheiro. O voo atrasou e passamos por várias turbulências, cheguei a enjoar."
Contras: "Avião muito apertado. Sujo. Sem opção de entretenimento. Atrasou bastante sem qualquer comunicado. Embarque caótico."
Contras: "Vôo com atraso."
Contras: "Food was terrible ! Please change the menu ...."
Contras: "Atraso de 1h30m"
Prós: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Contras: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."
Contras: "Tempo espera"
Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"
Prós: "Foi organizado"
Contras: "Refeição foi trivial."
Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"
Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"
Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"
Prós: "Boa técnica , voo seguro ."
Contras: "Atraso muito grande, passageiros em avião quente , no sol."
Contras: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."
Contras: "Delay as always with TAP"
Contras: "cerca de 35 minutos de atraso, num voo de 1 hora. porque o aviao chegou atarsado do voo anterior porque o congestionamento no aeroporto forçou a uma espera de 15 minutos na pista."
The flight was two hours late on departure and made me loose a connection flight. The nobody wanted to help me to find a solution
Apostar na easyjet é a melhor solução
Fiz a compra pela Kaiak mas no momento da viajem a companhia aérea não encontrou minha reserva, e eu perdi meu voo
Prós: "Cumprimento dos horários. Antecipação da hora de chegada."
Contras: "Voo com alguma turbulência. Só deram o aviso uns 10 minutos após ter começado."
Prós: "O assento é confortável para uma empresa de lowcost"
Contras: "O embarque e o desembarque."
Prós: "Nice crew. Flight arrives before planned."
Contras: "O voo atrasou 1 hora."
Contras: "Espaço entre cadeiras e atraso no voo. Bagagem demorou muitotemoi a chegar"
Contras: "Espaço entre cadeiras"
Contras: "atraso de 2h no voo, sem nenhuma indicação por parte dos assistentes de terra. serviço pós venda terrivel, sempre a desresponsabilizar de todos e quaisquer factos. nao volto a contratar serviços a esta companhia."
Contras: "Receberem a minha bagagem de mão na porta do avião"
Contras: "O espaço entre as poltronas é pequeno demais."
Prós: "Voo confortável tripulação simpática, aterragem muito suave"
Prós: "A simpatia da tripulação."
Contras: "Estar a espera mais de uma hora para sair de Paris."
Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"
Prós: "Acho ridículo não nos oferecerem nem 1 chiclete na viagem"
Prós: "Avião limpo e confortável"
Prós: "Voo de Londres à Paris bastante tranquilo e rápido."
Contras: "Poltronas não reclinam, mas tem um bom espaço para as pernas"
Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."
Contras: "Assento desconfortavel para dormir."
Contras: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Contras: "Accent and descent were extremely fast and caused ears extreme pain."
Prós: "Tripulação mal educada e grossa. Terrível."
Contras: "Ter ido por outra companhia aérea."
Contras: "Atrasou muito"
Prós: "Melhor pouso que já tive."
Prós: "Great beer selection on the flight. After spending 4 days in Paris with all wine it was great to have an IPA on the flight. More importantly, the service was incredible, airport was beautiful, and transport was seamless."
Contras: "Nem uma água de cortesia."
Prós: "Espaco das cadeiras"
Contras: "Sem servico gratuido de alimentaca"
Contras: "1 hour late both ways"
Prós: "Hostess Gema was extremely helpful, kind and professional. Outstanding!"
Contras: "Delayed departure. Queuing under the rain unnecessarily to board the plane. (letting people boarding in batches would had reduced rain exposure."
Prós: "No complaints about flight"
Prós: "Bigger plane, which was better."
Contras: "Flight delayed Not enough food on plane. Boarding took forever long long queues at Lisbon but security was surprisingly fast. Landed 40 min late"
Prós: "Scheduled to depart at 19.50, left at 01.50 and arrived in Barcelona at 5am."
Contras: "i think the whole airline companies are losing the idea of providing simple free tea or coffee."
Contras: "Plane took off late because they didn’t have machine to turn plane on and let us inside the plane for an hour at 39C because air conditioning didn’t work"
Prós: "Get what you pay for"
Contras: "Unfortunately there was a 45 minute delay before take-off"
Prós: "On time and very well organized"
Contras: "U have to pay for water"
Prós: "Straight forward, no hassle flight. Staff (cabin crew) were pleasant and helpful."
Contras: "Went straight from boarding to gate closed, and when stated gate was closed there was still a queue s mile long. Flight was delayed, but this was presumably due to French air traffic control strike."
Prós: "Pontualidade e atendimento no check in do voo"
Prós: "Everything was good"
Prós: "Excellent crew"
Contras: "2h delay and no food or discounts for food"
Prós: "O atendimento no check in foi muito atencioso e cortês"
Contras: "Deveria servir algum tipo de lanche simples sem cobrar do cliente"
Efficient boarding and check in Good comfortable plane Only issue was emails asking me to get Spanish QR Covid code. That was simple but whatever I uploaded to Vueling they told me they could not validate. As a result I had to do an airport check in They need clearer communication
A entregar das maletas (equipajes) demorou 1 hora.
Prós: "O assento nem por isso"
Contras: "Não tenho ainda uma ideia formada."
Contras: "Obrigaram eu e minha filha a pagar o despacho de duas malas de mão, tive que pagar 140 euros, que não tinha programado em gastar e ainda extraviaram uma dessas malas. Estamos indo para o hotel sem uma das malas."
Contras: "Aterrou com 1 hora de atrasado, excesso de bagagens de cabine, uma comissária de bordo mal educada."
Prós: "Atendimento no checkin com qualidade de informação"
Contras: "Os últimos assentos sem janelas são horríveis!"
Prós: "The crew was nice."
Contras: "The flight was delayed."
Prós: "Crew was very professional and styled with poise."
Contras: "Seat recline"
Prós: "Bancos espaçosos e confortáveis"
Contras: "Tempo de espera para a entrada no avião. Voo atrasado. Muito pouco entretenimento"
Contras: "Na escala no aeroporto de Oslo tivemos de sair porque as máquinas para check in automático só permitem fazer o check in de algumas companhias."
Contras: "Atraso de mais de 1h. Demora no desembarque de ônibus."
Contras: "Por primeira experiência com a companhia gostei bastante do preço e atendimento . O serviço de bordo não está incluso na viagem e não houve nenhum tipo de entretenimento."
Prós: "The crew was fast, but grumpy."
Contras: "Vueling delays flights."
Contras: "Most Vueling flight that I take are delayed"
Contras: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"
Contras: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."
Prós: "Good but not the delay"
Contras: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Prós: "The crew are so helpful and friendly"
Contras: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Prós: "You need to add an N/A option, we didn't eat anything"
Prós: "Good leg room"
Contras: "30 minutes late - better than 2 hours with previous Vueling flight..."
Contras: "Seats are like deck chairs with no leg room"
Prós: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Contras: "Delayed flight that was a connection and nearly missed my next flight"
Contras: "The flight was delayed for an hour which made me late for where i needed to be"
Prós: "Getting off the plane in Barcelona"
Contras: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Contras: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
Contras: "Plane late Check in late What a joke first time flying with this joke company"
Contras: "Arrasou muito, quase 2 hrs"
Prós: "we reached our destination alive"
Contras: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Prós: "Seats were clean"
Contras: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
Contras: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
Contras: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Prós: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Contras: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Contras: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"
Prós: "Crew and Flight attendants were helpful, responsive and cheerful before, during and after the flight."
Contras: "I was not able to check into the flight online as the Kayak link sent me to an unknown page. It was not an Iberia flight but was operated by Veuling airlines, however was still unable to check in by going directly to the Veuling website. If you're not going to be allowed to check in online, that is one, thing, but it isn't great to be given a link that doesn't work and then be nervous that you are not going to get on your flight. The boarding process should be changed as it is a free for all and people are waiting in line on the jetway, when really they are waiting for the buses. I believe the plane was at Terminal 2, so we had to switch terminals via bus. Just seemed as though there should be a better process for boarding than lining up down the middle of the terminal or manage the process differently as we were boarding buses."
Prós: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Contras: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."
Prós: "Safe flight, good leg room"
Contras: "Delayed departure, delayed boarding"
Contras: "no food no drink all 2 flights"
Contras: "The flight was 2h delay and they didn’t give any information."
Contras: "I can't even begin to describe the horrendous experience..."
Prós: "cabin crew was friendly"
Contras: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."
Contras: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."
Contras: "Very little legroom"
Prós: "Flight on time"
Contras: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."
Prós: "The staff were nice, and we landed which is always a bonus"
Contras: "Almost missed the last aerobus because of the long delays. Long waits with boarding."
Prós: "Furious, Vueling is always late!!!"
Contras: "Always late,, they don't care!!"
Prós: "Staff were fine, lovely to check in online and not have to worry"
Contras: "Once onboard we sat for nearly an hour going nowhere"
Prós: "The Staff were very attentive and attractive!! Very Comfortable flight and well worth the money! I would only fly with Vueling to Barcelona! Amazing Experiance Thank you everyone"
Prós: "Excellent check in . Before time arrival."
Ter vindo sozinho num banco e perto da porta de saida
Uma hospedeira portuguesa muito simpática e muito bom . Ela mi vendeu um perfume muito bom
Contras: "Cadeiras desconfortáveis, falta de espaço para pernas e objectos pessoais (livro, etc)"
Contras: "Lanche gratuito."
Contras: "Não apanhar chuva no embarque."
Prós: "Agradou ter conseguido um preço low costs. Mas sinceramente poderia ter pago um bilhete mais caro e voado noutra companhia com mais conforto ."
Contras: "Demasiados atrasos. Temos que esperar o embarque a céu aberto na chuva e no frio. Péssimo ... E não tem nada para pessoas alérgicas a lactose e glúten."
Prós: "Pontualidade e tripulação atenciosa"
Prós: "Nothing. Everything was very bad."
Contras: "Bad line to check in. Bad line to get in the plane. 1h15 waiting inside the plane with no answer about hour to take off. No are condition in the plane. Cabin crew with no attention. Late to get out the plane. Late to claim the luggage. And, after 30 years traveling, first time I have a bottle broken"
Prós: "De nada nunca mais viajo c essa empresa, cheguei c 3 horas de antecedência no aeroporto e me fizeram pagar uma taxa de 55 euros absurdo, na volta atrasou muito, pessoas maleducadas"
Prós: "Sim, a tripulação excelente"
Contras: "Correu tudo bem"
Prós: "Simpatia da tripulação"
Contras: "Atraso de 1 hora"
Contras: "Para além de estarmos dentro de umas gaiolas em pé, quase uma hora sem sequer nos dizer nada, fomos a pé debaixo de chuva até ao avião. Crianças e bebês a serem forçados a ir debaixo de chuva. Entretanto chegamos ao avião e não tivemos autorização para entrar, ficando debaixo de chuva... enfim. Depois disso, quando aterramos não tivemos autorização de sair porque o Hospedeiro de Bordô chamou a polícia para acompanhar um dos passageiros. E para variar... Tivemos de permanecer sentados em espera para podermos sentir. Enfim. No mínimo ridículo."
Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."
Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"
Prós: "Gostei da tranquilidade do voo"
Prós: "Tripulação prestativa e simpática."
Contras: "Voo atrasou mais de 40 minutos."
Contras: "O avião não estava limpo, estava cheio de papéis por todo lado inclusive nos bancos"
Prós: "Apesar de ser um suplemento à tarifa, a opção Plus facilitou o acesso e a prévia marcação de lugares"
Contras: "Atraso de 1h30 na partida Desconforto dos acentos Ruído no avião"
Prós: "Tudo muito bem organizado"
Contras: "O espaco entre os bancos e ao menos água deveria ser ofertada"
Contras: "O aeroporto. Tudo muito longe."
Prós: "The flight was excellent, crew very friendly and available."
Contras: "At the time of boarding the person who was checking the boarding pass was extremely thick checking the luggage, I think the app should explain better about the purchase of luggage (which sizes include the purchase)."
Contras: "Priority line...."
Contras: "Não ter atrasado 5h"
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"
Contras: "Desde a organização das informações para realização do Check-in até o atendimento durante o voo, a empresa deixa muito a desejar. Principalmente no quesito bagagem. Prestem muita atenção, pois eles não informam adequadamente sobre o despacho de bagagem, fazendo com que você desembolse valores absurdos no aeroporto."
Prós: "The price of the flight"
Contras: "1 hour late departure"
Contras: "Perdi todas as minhas conexões"
Prós: "A experiência no embarque foi PÉSSIMA, com a companhia RYANAIR, rnão desejo relatar nada do que tenha gostado."
Contras: "A companhia RYANAIR, não deixa claro a política de bagagens e na hora do embarque cobra por valores não informados antecipadamente."
Contras: "Não há nada de comida que a empresa oferece de cortesia."
Prós: "A educação dos tripulantes."
Contras: "Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair"
Prós: "Ship flight arrived 20 minutes before"
Contras: "Big person on very small space Disturb quite a lot"
Contras: "Sitema de check in pelo celular muito confuso, acusando erro de senha varias vezes e o código de barras tinha que ser salvo em PDF para poder ampliar na hora de entrar."
Prós: "Gostei que a experiência chegou ao fim e serviu para nunca mais voar com a empresa."
Contras: "Detestei tudo, me fizeram pagar novamente a mala para despachar, pois falaram que as 2 malas extras que comprei estavam indicadas para a ida da viagem e não uma para ida e uma para volta. O voo atrasou 2h40min e ficaram dando desculpas de todas as formas possíveis. Ficamos parados dentro do avião por 1 hora até conseguir finalmente sair do chão. Pouco espaço para as pernas. Te obrigam a pagar para escolher onde quer sentar (se tiver em mais que 1 pessoa, na hora que fizer o check in te colocam de proposito um na frente do avião e outro no fundo, para que voce pague para trocar de lugar). No balcão de informações da empresa eles não conseguem resolver nada e se livram do problema que qualquer reclamação deve ser feita no destino final."
Prós: "Reasonably priced. Check in was quick and easy. Boarding was easy"
Contras: "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."
Contras: "Horrible experience. Queued on foot at gate for ages including 15 mins waiting on tarmac outside plane in blazing sun. Luggage took one and a half hours to appear after landing. Ridiculous baggage arrangements which seem to be designed to save Ryanair airport handling charges. You take your bag through security as hand baggage which means no liquids but then it’s put in the hold and you have to wait for it on arriving. As usual with Ryanair, maximum inconvenience to passengers."
Prós: "We actually made it"
Contras: "The 3hr delay with no explanation or any information whilst waiting in the airport."
Contras: "The gate for boarding was supposed to close at 1205pm but they didn’t announce the gate until 11:30am. The flight was supposed to take off at 12:35pm but there was no announcement of delay, all of the attendants said that everything was on schedule, yet boarding didn’t even start until 1230pm. They randomly took people out of line and told them their bags were too big and made them pay 50 euro, even though their bags still went in the same hold and they were no bigger than anyone else’s when later compared. It was an international flight and multiple people didn’t even have to show their passports. Then on the plane we sat on the runway for about another hour and didn’t takeoff until 1:40pm. The take off was one of the worst I’ve ever experienced. The seats were basically lawn chairs glued to the ground and the aisles aren’t large enough for the crew so they were constantly bumping everyone in the aisle seats. The landing felt like the plane was going to flip over and crash and then on top of everything we were told that Ryanair didn’t have enough employees to take our luggage off of the plane."
Contras: "The guy at the boarding did not know the procedures for a non EU passport and kept me waiting for so long because he had not sure if my visa was real. He did not even check my passport if I had a visa. I paid for priority and ended as a lat person in the queue. Then a woman came and checked my passport and saw the visa and could not see any problem with it. I want to know why did a pay for priority services if the person at the boarding does not even know anything. Is the company going to reimburse the company for the time waiting and bring the last one?"
Contras: "We were charged an additional $70 per person to have our boarding passes printed at the airport. After waiting 40 minutes in line to check in, we were made to go to another office to get boarding passes. Even though we arrived 3 hours before the flight, we barely made it. Ryanair tries to put as many obstacles and charges in your way before you fly. You have no recourse as you would miss your flight if you don’t pay the extra charges. During the flight, the whole purpose of the crew is to sell duty free goods. This airline is the worst! I’d pay more to another airline, just to avoid Ryanair."
Prós: "I got to my destination"
Contras: "If they don’t speak good English and have heavy accents, why don’t they slow down the announcements, so people have at least a small chance to understand???"
Contras: "1- A comida parece a Comida servida nos Anos 70, muito básica com sabor Indústrial típico da Aviação. Tipo de comida que pelo aspecto e sabor nos faz sentir desconfortável e com náuseas. 2- Uma viagem transatlântica num Avião velho e desactualizado o barulho e a vibração do motor, principalmente junto a janela é tanto que não me permitiu dormir, mesmo sendo uma viagem de 7 horas (de Toronto, Canadá até Lisboa Portugal. 3- Inizisténcia de qualquer tipo de Entertenimento! Ausência total de monitores ou televisores não podendo assim assistir a nenhum tipo de programas ou filme., que agrava, principalmente quando se viaga com crianças."
Contras: "More one and half hour fight delay. Plus terrible queue at border control."
Contras: "Waiting time, unfriendly crew, pilot out of the cabin chatting with the door wide open."
Contras: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."
Prós: "Nice and cheap."
Contras: "The window was in the wrong place so I got a bad neck trying to look out."
Prós: "O voo em si foi bom"
Contras: "Um atraso de 2h e estar 30 minutos com o avião parado e sem o AC ligado"