Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de Cluj
|novembro||Melhor época para evitar as multidões, com uma queda média de 6% no preço.|
|agosto||Época mais popular para voar, com um aumento médio de 8% no preço.|
Preço médio de ida e volta
|199 €||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|146 €||ou menos|
Boa oferta só ida
|51 €||ou menos|
Não há voos diretos para este itinerário disponíveis na KAYAK. O voo com escalas mais curto é 8h 20m
O voo mais barato para Portugal de Cluj encontrado nas últimas 72 horas custa 102 € (ida) e 105 € (ida e volta). A rota mais popular é de Cluj para Lisboa e a passagem de ida e volta mais barata encontrada nas últimas 72 horas custa 35 €.
A KAYAK é um motor de pesquisa de viagens. Vasculhamos a internet à procura dos melhores preços para os nossos utilizadores. Com mais de 2 mil milhões de pesquisas processadas por ano, conseguimos apresentar vários preços e opções em voos para Portugal.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade do preço de um voo para Portugal se alterar num período de 7 dias, para os viajantes saberem se devem esperar ou marcar logo o voo.
As tarifas KAYAK Mix permitem-te combinar bilhetes de ida para viajares por menos do que um bilhete de ida e volta tradicional. Assim, podes voar para Portugal com uma companhia aérea e voltar noutra.
Às vezes, as datas de uma viagem não são o mais importante. Se tens margem de manobra, podemos mostrar-te as opções ao voar para Portugal até 3 dias antes ou depois das datas que preferes. Depois, podes escolher os voos mais convenientes.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Prós: "Great experience, beautiful people, always smiling ant there to help you."
Prós: "Everything was great."
Contras: "More space and room seating"
Prós: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Contras: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"
Contras: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Prós: "Great movie selection during the flight. Most of the food was decent."
Contras: "The boarding process was a pain in the butt. Even though my boyfriend and I did a pre- check-in online the day before. We still had to wait over an hour to check our one piece of luggage and wait to be checked in and get the boarding pass. Even though the site says we have the option to print out the boarding pass or show the code on our phone, we still had to deal with all the hassle. The plane was smelly until we were about to take off. The first meal on our way back from Istanbul was awful. The omelette was greasy, overly cheesy and bland. Same goes for the spinach pastry in the same tray. On the flights to Cairo, there was not enough drinks served. I only had one beverage offered to me. I was bypassed when they were serving the coffee/ tea. Also, the timeliness with serving drink was bad... I waited about 4 hours before getting my first beverage on the flight home."
Prós: "Everything. From boarding to taking off until the smoothest landing."
Prós: "Reasonable price, new aircraft, friendly flight crew, good food. Good movie selection, on time departure and arrival,"
Prós: "Everything! Food was amazing!"
Prós: "Food was excellent!"
Contras: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."
Prós: "I really liked the selection of food, beverages, and movies"
Contras: "Economy is SO cramped for such a long flight."
Prós: "Comfortable seats, good food and in flight entertainmen"
Contras: "Entertainment system didn’t work Seats did not recline"
Prós: "Crew was good Comfortable seats"
Contras: "flight was bit hot food could have been better entertainment unit touch screen wasnt responsive on flight"
Contras: "I miss the turkish delights they used to serve"
Contras: "Reaction of crew to passengers call needed improvement."
Prós: "Excellent service. Food and other amenities were excellent"
Prós: "Friendly crew Good food Clean plane"
Contras: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."
Prós: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Contras: "Check-in was very slow."
Prós: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Contras: "No subtitles in foreign languages"
Contras: "Seats, food and service"
Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
Prós: "great crew and flight!"
Contras: "We would have loved to have been able to easily upgrade to business class but weren't able to."
Prós: "Food was great, flight was on time, clean plain, great interior, great entertainment."
Contras: "Really limited leg space. I'm 5.9 and felt like I was a giant, couldn't stretch. Ordered kids meal at the time of ticket purchase but due to some reasons that crew could explain there was no food for our two year old. They offered a regular meal which my son did not want to eat. Crew was not super friendly and that seems to be the norm for this airline. Limited s"
Prós: "Food and entertainment. Comfort of seats"
Contras: "Crew not helpful, flight delayed, no help when I missed my connecting flight due to the delay"
Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."
Prós: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Contras: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."
Prós: "The flight didn't take too long"
Contras: "The staff at the airport is really rude and just tries to push you off to another person. When you do finally talk to someone they will give you a short blunt answer and try to get rid of you. The WiFi is horrible and hardly works. There aren't any quiet places to sleep and many of the phone charging stations cost money."
Contras: "It was hot and the served the food very late. Passengers were all hungry and complaining."
Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"
Prós: "Not only was the aircraft antique and sporting old seats, but the crew also upgraded two families with infants to the business class where the screamed their hearts out to the obvious displeasure of the paying customers. A true Turkish delight... Unlikely to fly them again."
Contras: "Good food and alcohol selection"
Contras: "They don't speak very well English"
Prós: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."
Prós: "The food was excellent (dinner and breakfast). The service was also exceptional."
Contras: "Nothing...great flight and great crew."
Prós: "The food used to be way better than now"
Prós: "Nothing. Had to cancel didn't go"
Contras: "That they changed the flight schedule twice making it impossible to go."
Prós: "Flight in early November, where flying was very relaxed and spacious."
Contras: "TV and Lights gave me a headache, but nothing you can do."
Prós: "The crew and the service. Plus the choices for entertainment"
Contras: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."
Prós: "Seat comfort, entertainment, food quality, professional staff."
Contras: "seating assignments, lack of service support if book through Kayak, Turkish Cairo staff said they had fixed the seating assignments for our onward flight...not true. Transiting Istabul airport is tight on times due to long security lines."
Contras: "Good floght"
Contras: "Flight delayed and lack of communicatiob"
Prós: "Getting off the plane, getting on the plane"
Contras: "The inhumane incarceration that was the overnight layover. I had no idea it would be so awful and regret having booked with Turkish Airlines"
Prós: "The crew were all professional and friendly. They made the flight very pleasant. The food was good and served promptly."
Contras: "The space on ALL airlines now are so claustrophobic it is not that fun to sit squashed into a tiny space. Air travel companies in general has teally made people who can't afford to go first class feel like livestock. But the trip was pleasant due to the crew's nice attitude."
Prós: "food and entertainment"
Contras: "Couldn't find the reclining in seats"
Contras: "Aggressive staff, terrible food"
Contras: "The fact that they were not helpful to my dad"
Contras: "Price,crew, timing, all was great !!!"
Prós: "quality of plane"
Contras: "check in takes 30 minutes since my visa was in old passport"
Prós: "Lufthansa is a great airline."
Contras: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."
Contras: "Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?"
Prós: "Fabulous Stuart’s."
Contras: "1h of delay .... is inadmissible for the price what we are paying for the tickets..."
Contras: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."
Prós: "Airbus airplane with four seats in the center for our family, good movie selection."
Contras: "Check-in at Frankfurt Airport was hard, we were directed to kiosks that did not work properly and then finally found help at the family check-in counter. Food is very average. Had to take a bus for boarding the plane on an international flight."
Prós: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Contras: "The flight had a departure delay of three hours. That was not fun"
Prós: "The crew is amazing! We have comfort even in the economy class."
Prós: "I loves the pilot. He seemed to love his job and would make a couple funny jokes every time he spoke on the speakers and I never see that. Loved him and his landing was the only one not giving me any ear aches."
Contras: "Flight attendant missed couple lines of food and after letting them know instead of bringing the cart back they were tossing the entire plate on top of the head of the other passengers. One of them fell of right on one of the passengers. The second thing that irritates me is that one of the flight attendant approached me and was asking if I want chicken beef or pasta and I said chicken and she was like that is not an option in a very rude tone as of I am dumb or deaf of some sort. The other passengers also confirmed that they heard she did say that chicken was an option She could’ve nicely said it or apologized for telling an option that doesn’t exist. Instead she was giving an really bad attitude about it. Very irritated"
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "Staff were kind and courteous."
Contras: "Late departure and uncomfortable seats."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "The food and drink were the only two enjoyable moments of this flight."
Contras: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."
Contras: "Long delay in taking off. Terrible food."
Prós: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Contras: "No complaints."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Contras: "All flights cancelled. Stuck overnight."
Prós: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."
Prós: "Food, movies"
Contras: "Long flight"
Prós: "Breakfast food was fantastic. Staff was helpful, anticipatory, and thoughtfully accommodating."
Contras: "No access to usb power outlets."
Prós: "I like the Aircaraft - A350-900 and service"
Prós: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Contras: "Seats were a little uncomfortable but outside that not much I can fault the airline for."
Prós: "Seats were comfortable in Economy section. Crew provided drinks regularly and dinner and snack were adequate. We received special assistance from staff at the airport and that was really appreciated."
Contras: "All airlines seem to serve pasta or chicken options. It would be nice to have other selections."
Contras: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Contras: "Taking connecting flight is an ordeal. Flights leaving from Frankfurt to Pune had to be through an escalator and by bus to climbing airplane stairs. Very tedious and tiring. Also the seats in economy class in Private Air plane recline too much. It was hard to get out of seat if the front seat is recliner."
Contras: "Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information."
Prós: "The crew was extremely responsive, inviting, and constantly walking about the cabin to see if passengers needed juice or water. The boarding, for such a large flight, was pretty smooth."
Contras: "The small screens for entertainment need to be updated. It took mine a few minutes into the flight before I could access all of the entertainment options. Additionally, the touchscreen was very difficult to navigate, as it jumped between non-responsive and too sensitive throughout the flight. Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. The headphone audio setup at my seat did not work very well."
Contras: "Houve um atraso na saída de Munique."
Prós: "Great service. Polite, multilingual staff. Food is quite good. Super ckean orderly plane."
Contras: "Flight delays,...."
Contras: "no tv and long flight. Food was terrible."
Prós: "Adequate room Complimentary beer"
Contras: "Still didn't get to destination. Two hours delayed was enough to make me miss the connection flight which result in a extra 7 hours wait in Munich for a 9 hours total. But they compensate all that with a 10 euros voucher, well worth the trouble."
Prós: "Shortbread snacks were awesome"
Prós: "Did not get into flight"
Contras: "They changed the gate in last minute without proper communication"
Prós: "Professional, friendly, helpful staff, especially the Manager at Gates A17 and A18 who helped make sure I got a seat on LH011 after two other, earlier choices I had been put on were cancelled."
Contras: "Lufthansa must work on its domestic-to-international hub feeder system, which is unpredictable. E-mails were sent too late to be useful for knowing what was happening to the original LH009, then LH007 flights, both of which were ultimately cancelled, making the connection to LH400 dicey for the FRA to JFK leg of the trip. Telephone or SMS should have been used for faster contact. I had already printed boarding passes for LH009 about 20 hours before flight time and ultimately arrived at HAM two hours before flight time and thought everything was in order. It ultimately was not, and my checked baggage never made it onto the connecting flight."
Prós: "Houve atrasos mas saídas"
Prós: "Clean, friendly environment, friendly staff."
Contras: "Little space. No wifi. The food was from a Russian vendor, which is good, except the bread rolls where puffy and from the freezer. I don't think it was butter, more like margarine."
Contras: "Meals served in the 2nd flight wasnt up to the mark."
Prós: "Super staff!"
Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"
Prós: "I enjoyed it."
Prós: "Boarding staff was cooperative On time departures and arrivals"
Contras: "Crew in Lufthansa are racist. Don't want to elaborate here but trust me for this. Bad quality food. They don't even have sufficient food for everyone. I didn't get two meals on one flight. Loo's are not maintained. Crew too rude. Had called a flight attendant for service but didn't show up until an hour (exactly an hour). Later I had to get up and take it. Can write an essay on my whole journey."
Contras: "flight cancellation was communicated late, with no specific plan how to get to the LAX flight. (The flight was also cancelled the next day; my wife was on that flight; I don't believe it was a technical reasons because of this) Resolving the issue wasn't smooth and needed my involvement to propose a working connection. I am Star Alliance gold member (through United) and this did finally give me a connection."
Prós: "The crew and the flight from Bucharest to Istanbul"
Contras: "The airplane from Athens to Bucharest wa terrible, very old, smelling bad, not maintained, and noisy"
Prós: "Late flight 1 hour"
Contras: "Be ontime"
Prós: "checking baggage included, comfortable plane"
Contras: "the plane was almost an hour late"
Prós: "Brought me home in an hour"
Contras: "Delay again"
Prós: "Good short flight."
Contras: "Open both for passengers to enter terminal on arrival in Bucharest."
Prós: "Short flight."
Contras: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."
Contras: "This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together."
Prós: "Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day"
Contras: "The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890."
Prós: "The seating availability at the check in time"
Contras: "The TVs never worked"
Prós: "Business class seat"
Contras: "1,5 hours late, no info about it. Old plane."
Contras: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
Prós: "Good crew, attentive, courteous, communicative !!"
Contras: "Have the screens work ...."
Contras: "Boarding via bus."
Prós: "Free WIFI, entertainment is good"
Prós: "Fast boarding"
Contras: "The entertainment"
Prós: "Customer service was good"
Contras: "Both flights were delayed and the airline lost my luggage"
Prós: "Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff."
Prós: "The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too"
Contras: "It was ok for me but someone in a wheelchair might have a tough time"
Prós: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Contras: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."
Prós: "That I didn't die in Chisinau"
Contras: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."
Prós: "Boarding too early and then sitting on the plane."
Prós: "For the first time, in many years, cabin crew apologized for delay"
Contras: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"
Contras: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."
Prós: "Every thing good,"
Contras: "I'am tall man so the seats not enough for me"
Contras: "Not enougth time after checkin"
Prós: "no other choice to fly amsterdam"
Contras: "no entertainment"
Prós: "short time flight"
Contras: "no entertainment/poor food"
Contras: "1h and 30 minutes late"
Prós: "The employees were nice."
Contras: "Checkin process moved very slow and we had to run though security check The people at the checkin counter did not know all the bluecard rules and had to go in the back to verify my husband's legal travel docs and that added even more delay for us We got into the plane with delay and then we sat on the runway for a long time All this we could have survived if we could have had food, but they had no vegetarian sandwich options so the only available thing was a tiny strawberry cake"
Prós: "Quick and easy to board."
Contras: "They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless."
Prós: "Smooth flight, the staff was friendly."
Contras: "10 minutes delay at departure."
Prós: "We boarded a bus to go out to the plane in very cold weather. The seat I was given was in emergency exit area I told the flight attendant and nothing was done."
Prós: "FOOD and the crew"
Contras: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Prós: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."
Prós: "well organized; nice service attendance, friendly and efficient staff."
Prós: "Pleasant staff, good flight."
Contras: "Nothing in particular. This was a quick flight, so I didn't expect much in terms of entertainment or food."
Contras: "Flight attendants telling me take off my headphones, this isn't 1999"
Prós: "Punctuality, politeness, cleanness"
Contras: "Food, but not so important for me ."
Prós: "The trip was short:)))"
Contras: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"
Contras: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."
Contras: "No vegetarian food option. Pretty poor food as a whole. No entertainment unless one connected to their WiFi. Crew rather basic as far as manners are concerned. I got treated better on Romania-based low cost flights."
Contras: "Food will be good in future stuff i want them to be smile more confortable flght"
Prós: "Great price, nice crew, decent flight overall"
Contras: "The food was terrible! No entertainment system"
Prós: "Friendly crew"
Contras: "Long wait on the bus out to board the plane"
Prós: "Attentive flight attendants"
Contras: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"
Prós: "Look, most of these categories for judgment are irrelevant. Good stewardesses. A real sandwich. Left on time."
Contras: "One hour delay"
Prós: "To be going home!"
Contras: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Prós: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contras: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Prós: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Prós: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contras: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Prós: "I canceled the flight 6 weeks ago, no refund issued."
Contras: "I canceled the flight 6 weeks ago, no refund issued."
Prós: "Boarding was quick and we arrived on time."
Contras: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Prós: "What to like? The rudness? The delays? Or the fights on board!!!"
Contras: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Prós: "Stupid survey can’t eliminate category that doesn’t ajgpply"
Contras: "flight delayed by more than 1 hour"
Prós: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contras: "I liked everything"
Prós: "Flight Attendants very good"
Contras: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Prós: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"
Contras: "The plane seemed very old, toilet in poor condition."
Prós: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contras: "Serive to pay extra luggage very very slow"
Prós: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contras: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Contras: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Contras: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Prós: "Crew, polite and friendly"
Contras: "delay of more than 6 hours and incorrect information"
Prós: "Easy to book on phone no problems getting boarding passes etc."
Contras: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Prós: "Every thing."
Prós: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Contras: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Prós: "On time ,clean aircraft..."
Contras: "Crew was very serious...a smile can make a difference....."
Prós: "The flight went well."
Contras: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
Contras: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"
Prós: "Flight on time . Attentive crew . Good price ."
Contras: "Lack of leg room ."
Contras: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Prós: "The flight was punctual"
Contras: "I got charged twice for luggage and couldn't get a refund"
Contras: "Rude crew, not organised work , not enough space for legs"
Contras: "I had to make my own way home from Manchester.. plane diverted due weather."
Prós: "The food they offer to purchase. Easy check in at the airport."
Contras: "Better seat pitch. I'm not a tall man, but the space is very small."
Prós: "Leg room and reclining"
Prós: "On time , crew good... no complaints"
Prós: "free breakfast great staff"
Prós: "Free drinks, cheap flight and fairly comfortable!"
Contras: "No allocated seat."
Prós: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contras: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"
Prós: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Prós: "Everything was awesome!!! I am going to buy only from you my next flights."
Contras: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."
Prós: "I recomand to Everyone to use the airlines!!Very good quality"
Contras: "Nothing , was everything perfect!The stewardesses very nice"
Prós: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Prós: "Can't say that I liked anything at all."
Contras: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."
Prós: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Contras: "No online check-in. 1 hour waiting for nothing."
Prós: "First time flying with them. Strongly recommended!"
Prós: "Staff on board was friendly"
Contras: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"
Prós: "The service was OK, we flew on time and the flight itself was pleasant."
Contras: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."
Prós: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contras: "Not applicable"
Prós: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contras: "Small seats with little legroom"
Contras: "Cadeiras desconfortáveis, falta de espaço para pernas e objectos pessoais (livro, etc)"
Contras: "Correu bem, e na normalidade."
Contras: "Lanche gratuito."
Contras: "Não apanhar chuva no embarque."
Prós: "The flight was really fast!"
Prós: "Agradou ter conseguido um preço low costs. Mas sinceramente poderia ter pago um bilhete mais caro e voado noutra companhia com mais conforto ."
Contras: "Demasiados atrasos. Temos que esperar o embarque a céu aberto na chuva e no frio. Péssimo ... E não tem nada para pessoas alérgicas a lactose e glúten."
Contras: "4 horas de atraso."
Prós: "The crew were very welcoming and for a low budget airline, the staff were very professional."
Contras: "What let me down was the ryanair ground staff at ponta Delgada airport. I was trying to load up my ticket and the lady at the baggage hall was losing her patience with me a bit, for not printing the ticket out. Also I was charged €40 to check my bag in as I thought I already checked it in online, before I came over here. It's a sad way to end this trip, as its a beautiful island."
Prós: "Pontualidade e tripulação atenciosa"
Contras: "Tudo me agradou. Não serviram comida nem houve entretenimento."
Prós: "O voo em si. Foi seguro e rápido."
Contras: "O conforto dos bancos e a falta de espaço para as pernas, o facto de termos de pagar mais para levarmos uma mala de rodas pequena e para nos sentarmos ao lado do nosso companheiro de viagem."
Contras: "Supostamente só se pode levar uma única mala, presenciei pessoas sem prioritário e sem mala extra a embarcarem com dois volumes o que é injusto para quem se preocupou a controlar a bagagem incluindo a dificuldade que é não utilizar mala de senhora para além da bagagem."
Prós: "Nothing. I never took a flight so bad in my life."
Contras: "They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible"
Prós: "The only good thing was it was a direct flight."
Contras: "Short version: Avoid Ryanair like you would avoid Herpes. I paid for baggage but got charged again. Desk agent was rude. There was no information provided about what gate or where the gate was. I paid for fast track security and didn't get it. It only got worse from there. Never ever fly Ryanair!"
Contras: "Communication, comfort, customer service, timeliness"
Prós: "Sim, a tripulação excelente"
Contras: "Correu tudo bem"
Contras: "a tripulação do avião cancelou o acesso à gate antes da hora prevista tendo arrancado, deixando mais de 6 clientes em terra. é inexplicável esta forma de actuação tendo em conta que quem paga pelo serviço deveria aprimorar e dedicar-se a prestar um bom serviço. para mim a gota de água, não volto a contratar serviços a esta companhia."
Contras: "O tempo de espera no aeroporto para embarcar. Cerca de 1 hora."
Prós: "Simpatia da tripulação"
Contras: "Atraso de 1 hora"
Contras: "Para além de estarmos dentro de umas gaiolas em pé, quase uma hora sem sequer nos dizer nada, fomos a pé debaixo de chuva até ao avião. Crianças e bebês a serem forçados a ir debaixo de chuva. Entretanto chegamos ao avião e não tivemos autorização para entrar, ficando debaixo de chuva... enfim. Depois disso, quando aterramos não tivemos autorização de sair porque o Hospedeiro de Bordô chamou a polícia para acompanhar um dos passageiros. E para variar... Tivemos de permanecer sentados em espera para podermos sentir. Enfim. No mínimo ridículo."
Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."
Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"
Contras: "Atraso uma hora"
Contras: "Tudo ser acréscimo ao custo inicial Conforto dos bancos"
Contras: "O avião não estava limpo, estava cheio de papéis por todo lado inclusive nos bancos"
Prós: "Apesar de ser um suplemento à tarifa, a opção Plus facilitou o acesso e a prévia marcação de lugares"
Contras: "Atraso de 1h30 na partida Desconforto dos acentos Ruído no avião"
Contras: "O atraso do voo 45 minutos e a espera pelo autocarro para nos levar à saída do avião (10 min) !"
Prós: "Cheap flight"
Contras: "Less time in the boarding line and less interruptions to sell things."
Contras: "Priority line...."
Contras: "Priority line....."
Contras: "the heat in the cabin was unbearable"
Contras: "Tripulação pouco profissional, a ter conversas sobre passageiros a frente de toda a gente,"
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"
Prós: "Voo... aterragem perfeita. Tripulação de cabine muito profissional."
Contras: "Comunicação do atraso muito tardio. Muito tempo para sair. Muito tempo em táxi....toda a experiência antes de ter o avião no ar foi má. Falta de comida a bordo (típico do último vôo do dia....mas não devia ser assim)."
Prós: "The price of the flight"
Contras: "1 hour late departure"
Prós: "Horário cumprido"
Contras: "Tripulação pouco simpática"
Prós: "The take off was very smooth"
Contras: "It was a bit too warm"
Contras: "Não há nada de comida que a empresa oferece de cortesia."
Prós: "Being on time and the comfort in the exit row was excellent"
Contras: "Penning of passengers before and after flight. Continuous sales pitches from crew. Aisle always busy."
Contras: "Voo com atrazo elevado"
Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"
Contras: "Everything ! Delay, no info (absolutely no info! Regarding the delay. I would never, ever choose RyanAir again !"
Contras: "Atraso de 35min. Tripulação pouco interativa. Condição agressiva, q se repercutiu na aterragen"
Contras: "Atraso de duas horas no voo. Cheguei em casa muito tarde."
Prós: "The price"
Contras: "Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?"
Contras: "1- A comida parece a Comida servida nos Anos 70, muito básica com sabor Indústrial típico da Aviação. Tipo de comida que pelo aspecto e sabor nos faz sentir desconfortável e com náuseas. 2- Uma viagem transatlântica num Avião velho e desactualizado o barulho e a vibração do motor, principalmente junto a janela é tanto que não me permitiu dormir, mesmo sendo uma viagem de 7 horas (de Toronto, Canadá até Lisboa Portugal. 3- Inizisténcia de qualquer tipo de Entertenimento! Ausência total de monitores ou televisores não podendo assim assistir a nenhum tipo de programas ou filme., que agrava, principalmente quando se viaga com crianças."
Contras: "I paid for my seats and the ask me to change next to the emergency door, something that i would never choose."
Contras: "O atraso na partida de cerca de 1 hora."
Contras: "do tempo de espera"
As companhias aéreas que voam de Cluj adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de Cluj
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos de Cluj
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos de Cluj
Teste antes do voo
Teste de anticorpos e sintomas em voos de Cluj
Sem taxas de alteração. Pesquisa voos flexíveis de Cluj