Encontra voos baratos de Cidade do Kansas para Portugal

Contras: "Too tight seatings"

Prós: "Crew was outstanding, seats were comfortable. The food was awesome!"
Contras: "it was perfect."

Contras: "Seat legroom"

Prós: "Staff is the best, very accommodating."
Contras: "It was an old plane so not much comfort in business class"

Contras: "Everything is Good."

Prós: "The food was amazing and the crew was great from Chicago to Instanbul."
Contras: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."

Contras: "Better seat."

Contras: "Even though I chose my seat, the map of the plane on Turkish airline website didn’t match the plane seats and even though I chose an exit row seat but I was sit on a regular seat for the whole 13+ hours flight."

Prós: "Crew"
Contras: "Food was late and terrible seating arrangements were horrible they placed my infant in a different section don’t recommend it if you are old or traveling with family"

Prós: "Food was good but not excellent. Good inflight entertainment system and choices."

Contras: "Boarding was disorganized."

Prós: "Comfortable seats, good food and in flight entertainment"
Contras: "None"

Prós: "I was upgraded. Food was great"
Contras: "Flight was late"

Prós: "The seats have ex space"
Contras: "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"

Prós: "All was perfect"
Contras: "Nothing"

Prós: "Service, food, staff—all excellent!"
Contras: "The cabins on both flights were too warm."

Prós: "The food was decent and they seem to want to please."
Contras: "I always try to avoid the airline because they keep the cabins so uncomfortably hot. No matter how many clothes you take off or complain it is like a Turkish bath. It is torture."

Prós: "Timely departure and arrival. Excellent landing. Helpful crew."

Prós: "Rickety old plane. No WiFi. USB charger not working."

Prós: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Contras: "Check-in was very slow."

Prós: "Good seat comfort, good food, good entertainment"
Contras: "Seat changed from aisle to middle without my knowlefge. Insufficient time between flights"

Prós: "Staff"
Contras: "Seats, food and service"

Prós: "Prompt, departure"
Contras: "the food"

Prós: "Everything, Good service, timely and on pojnt"
Contras: "There was a slight delay on landing"

Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Prós: "great crew and flight!"
Contras: "We would have loved to have been able to easily upgrade to business class but weren't able to."

Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."

Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"

Prós: "I made it home a few minutes early. The flight attendants. The inflight bathroom was clean. The dinner rolls were warm."
Contras: "The airport felt like 95 degrees. There was no elevator to carry luggage and my cat downstairs. Everything had to be hand carried, two large bags, a carry-on and my handbag and my cat. I was kept waiting many times without explanation. The carpet in the plane was soaking wet...when you step on it you could feel liquid splash up on your feet. the airplane was quite warm. The seat would not stay upright. The children behind me kicked my seat the entire 11.5 hour flight. The monitor to watch TV also would not stay upright. The solitaire game would never load. The airport crew had conflicting instructions. My checked bags were damaged and bungee cords were missing. I was not alerted before boarding that my computer, tablet and camera would be confiscated until my ATL destination and therefore they were not properly padded for flight. A long time to disembark the plane...The attendant had to call and ask where the connector was to let us leave."

Prós: "Travelling with Turkish Airlines was pleasantly surprising! I'm used to domestic flights in the US which are no fun but as soon as I boarded our flight, the crew was so kind, I appreciated the pillows, blankets and extra care package provided with ear plugs, socks and an eye mask! It helped make the trip that much more pleasant to be able to sleep! I tend to get motion sickness and the crew on all four of our flights were so kind to give me water when I boarded the plane to be able to take my medicine. The flights were on time for the most part and the on-board entertainment helped a very long flight be more tolerable!"
Contras: "I had an issue with a passenger on our plane from Zanzibar to Istanbul but that was at no fault of the airline or the crew. One crew member was so sweet to allow my husband and I to move further back in the plane once boarding was finished. We were coming home from our honeymoon and the rude woman wouldn't get out of our seat so we could at least sit next to each other! It was unfortunate, but again, at no fault of the crew or airline and we were so thankful for the crew member helping us find somewhere we could sit together! I wish I would have gotten his name but it was on flight TK567 on May 4th. To whoever he was, thank you!!!"

Prós: "1.The in flight entertainment options such as movies, TV programs and music, offered in flight were very good. Many recent movies and TV programs 2. For long international flights, the airline still provides disposable slippers, toothbrush, and eye cover for every passenger 3. Crew members on board were friendly and service oriented"
Contras: "1. Poor support for passengers with international transfers. We took Turkish airline to fly from Rome to San Francisco with an overnight stopover in Istanbul. The airline promised overnight stay and transportation. When we got into Istanbul airport after 11:00pm as scheduled, there was no support from the airline. Different airline staff provided different answers. Very confusing. The on-site transfer desk support was unfriendly and not helpful. 2. Tight seat configurations for international flights. For our 13-hour flights, the seats were not comfortable."

Prós: "Great seat (3A), great service and food. Very friendly crew. Entertainment is great with plenty of movies."
Contras: "Check in in Istanbul was long and confusing due to new safety measures. I had 4 different passport checks with one pat down search and carry on search. Not enough time to even enjoy the Turkish air lounge. However I do. appreciate the safety measures and the effort that come with it. I rather be safe than sorry. The security personnel was very friendly."

Prós: "food was great, service-excellent, friendly staff"
Contras: "flight left an hour late"

Contras: "كل شيء"

Prós: "aircraft was clean and well maintained, generally good service on board"
Contras: "Flight was delayed due to weather in Istanbul, information provided to passengers about delay and options was nonexistent"

Contras: "No classical music in the suggested list."

Prós: "Quality experience all the way around"

Contras: "they lost my luggage by my first stop"

Prós: "The crew and the service. Plus the choices for entertainment"
Contras: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."

Prós: "We were hesitant about flying Turkish Airlines. In the past they have had bad reviews and there had just been the terrorist bombing at the airport. But the flights to Croatia were cheap so we bought. The food was great and plentiful. Staff were very polite. We had a night flight to Istanbul and both my wife an I were able to stretch out in empty middle rows seats and sleep. I would definitely fly them again. They are very underrated."
Contras: "On the flight back our seats did not recline."

Contras: "Good floght"

Prós: "We flew a B777-300 on a 1 hour flight, a very interesting experience!"
Contras: "Boarding was not announced anywhere, it just started after people got up. Beware of this idiosyncrasy if traveling in Turkey. This has happened to me before."

Prós: "My husband and I had a very average experience overall. From boarding to inflight customer service."
Contras: "We did not plan to check in any luggage since we had few connections, so we decide to take our rimowa luggage with us. So we were forced to check them in because it was only 8kg allow per passenger on carry on. So our luggage end up full of big dents, and scratches. We reported to the airlines and it was hard to justify what we were complaining about it. As a consumer were are very unsatisfied and unhappy. One of the worst experience in hospitality I have ever experience."

Prós: "Food and entertainment system"
Contras: "Heat on the airplane."

Prós: "Nothing"
Contras: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"

Prós: "The food and empty seats to move away from a screaming child. The crew were polite and helpful."
Contras: "The flight was 45 minutes late and we were glad we did not have a connecting flight. We stood in the boarding line for a long time."

Prós: "I enjoyed the whole trip. I am glad I was able to sit near the Emergency Exit seating - thanks to Ticket Associate's keen eye, back in Bologna."
Contras: "There wasn't anything I did not like about my flight experience."

Prós: "The transfer flight was also very nice."
Contras: "The only thing that was a bit annoying was the delay - it was delayed for almost 1 hour."

Prós: "First of all, the food is fantastic is you are not a meat and potatos (or big mac) kind of person. My original flight left late due to a hold up in security in Chicago. Turkish Air was very responsive and easy to work with when I missed my connector in Istanbul. Friendly crew. Clean jet. Will definitely use them agian."
Contras: "Nothing"

Prós: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Contras: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."

Prós: "The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email."

Prós: "I didn’t enjoy this flight as everything seemed very unwelcoming here"
Contras: "Take care of passengers for drinks and others. Treat passengers with other languages nicely rather than in condescending way. I saw air hostess laughing among themselves and being little short with passengers who couldn’t communicate. The boarding process was very chaotic with no groups."

Prós: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Contras: "There is no inflight entertainment on these flight but I brought my own."

Contras: "Server was mean"

Prós: "Comfortable seats"
Contras: "Meals and some entertainment"

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: "Flight was delayed from LAX. No accommodation offered"
Contras: "Accommodation. They were kinda rude about the whole experience"

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "The flight was seamless,appreciated the frequent food and drink service"
Contras: "The boarding was priority and then everyone else. Didn’t realize economy boarding had no real order."

Prós: "I’m so grateful for all the movies"
Contras: "Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "Boarding was a bit hectic loading an A380 and that was probably the worst part. Service was very pleasant but a little scarce. Premium Economy was better than most. Food was not that good and ranked with the boarding."
Contras: "Food and boarding"

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Great ride in a big plane!"
Contras: "Flight was late and it seemed like every time we turned a corner we had to go through security again! Leg room in economy must be very difficult for a tall person...no leg room!"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Prós: "Gentle crew"
Contras: "1,5 hours delay again"

Prós: "The business cabin was excellent for a European airline."

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "Well in time"
Contras: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."

Prós: "Friendly crew. Flight left on time"

Prós: "Clean. Friendly staff"

Prós: "I travel in so many airline but lufthasen is very good airline i want to travel again"

Prós: "Every thing"
Contras: "Nothing"

Contras: "Houve um atraso na saída de Munique."

Prós: "Everything"
Contras: "There was nothing I did not like about my flight"

Contras: "Flight delays,...."

Contras: "Flight was delayed. Neither United app nor in flight entertainment worked. Boarded way too early, then sat on the plane for over an hour."

Prós: "Staff was nicer on this flight verus the first flight."
Contras: "My tv didnt work. They tried to reset it twice. So 9 hours without entertainment sucks!"

Prós: "Boarding, seat and crew"
Contras: "Movies selection and audio offers"

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Prós: "Crew nice. Clean aircraft. Flight smooth, arrived to destination 40 min earlier. Nothing to complain except I wish there was more room for legs . Food okish, coffee / tea were good, tomato juice not good, did not try the wines. Biggest disappointed was the breakfast in quality only carbs : muffin, granola bar and tiny fruit salad where most of the fruit was frozen. But these are small things, overall a very good flight, I will definitely fly again with them. I watched a couple of movies released this year that I wanted to see. Good job Lufthansa!"

Prós: "Our experience flying with Lufthansa was very pleasant. The overall process of making connecting flights through Frankfurt was much easier than we had anticipated. The cabin crew was friendly and courteous. I will be flying Lufthansa again."
Contras: "I would appreciate the ability to check in and get seat assignments at least 2 days before the flight. The day before traveling can be fraught."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "The food was good and seemed to be plenty for an airline. Most of the crew was really friendly. Just one seemed short and put out by requests. Lots of movie choices. Loved having a USB port available"
Contras: "got the back row, so no reclining, yet the person in front of me reclined so felt crowded and kinda stuck"

Contras: "Food foul / fowl staff brusque breakfast in edible stone cold dinner as something my 10 year old could better prepare boarding chaos Frankfurt immigration staff curiously aggressive wouldn't pay premium economy again with this airline"

Prós: "Everything was good."
Contras: "everthing was good!"

Prós: "Exceptional staff, service."

Contras: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"

Contras: "The same as above"

Contras: "The food was not good."

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Prós: "Flight attendants were great, entertainment system top in its class."

Prós: "Quick flight, efficient boarding."
Contras: "Seats weren't very comfortable, but it was a short flight. Our layover was too short and our passport verification process almost made us miss our flight."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "NA"
Contras: "NA"

Prós: "NA"
Contras: "Free food"

Contras: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."

Prós: "The service in the Business Class section on British Airways was phenomenal"

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Contras: "way too crowded"

Prós: "made it alive from London to Gibraltar flying into Gibraltar is so much better and alternative for anybody who's going to the western part of Spain you just get off the plane come outside and walk across the border it's amazing how easy it was"
Contras: "I was very happt"

Prós: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Contras: "Delays! Delays! Delays!!"

Contras: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."

Prós: "Decent snaks. It gets you there."
Contras: "It’s your basic flight from A to B. Nothing fancy."

Contras: "Was not offered a drink whole others around me were. Don't know why."

Prós: "Spacious seats"
Contras: "Very hot airplane before take off"

Contras: "Delays delays and delays"

Prós: "Nothing"
Contras: "No free snack or drink, noisy plane...couldn't hear stewards, and VERY uncomfortable seats...."

Prós: "This was such a pleasant experience at a time when “pleasant” is not the common adjective. The plane was clean and comfortable. There were lots of excellent movies. The vegetarian meal was actually lovely. I know; who ever says that?"
Contras: "The snack was an odd assortment of mushy vegetables in an approximation of a Greek salad. Not good."

Prós: "A nice flight, nice attendants also."
Contras: "The tray at my seat was broken. The flight attendants were nice and offered to change my seat if I wanted, but mu original seat had extra leg room and didn’t want to miss out on that. So I chose to stay where I was sitting."

Prós: "Crew did their best while sweating with the passengers especially prior to take off"

Prós: "The flight was very short compared with LHR to LAX, so, I don't have much to say about it."

Contras: "Overbooked. Bumped off - next flight more than 7 hours later."

Contras: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."

Prós: "Seats were somewhat spacious."
Contras: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."

Prós: "Quick and efficient boarding."
Contras: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."

Prós: "Nice new plane. Spacey."
Contras: "Ba.com app is flaky. Looks like s/w not tested properly"

Contras: "Service was incredibly slow Seats were tight No USB port or charger Tiny entertainment screens Forced to check laptop despite this not being a standard with any other airline for the same route"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "The flight was pretty standard in most ways, nothing too great/too bad."
Contras: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."

Contras: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."

Prós: "Entertainment options were varied and good."
Contras: "The Airbus seating in the tourist section is terrible. The seats are very close together, making it very difficult to get in and out, particularly if the person in front of you puts the seat back. On long flights we like to get up and move around a few times, and not only is it hard to get out of our seats to do this, there is little room to walk or stop to stretch. Heathrow London is tolerable if one is going to London, but as a place to change planes, it's exhausting. The various walks feel like mazes, and going from one terminal to another, even by tram, is time-consuming and tiring. We fly to Europe often, but we will try to avoid both British Airways (Airbuses, at least) and Heathrow."

Contras: "I didn't like the no wifi on the planes and that you couldn't upgrade at the gate like you can with many other airlines."

Contras: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."

Prós: "Nothing - absolutely nothing."
Contras: "A 30-year old 767. Broken headrests on seats. Late departure with no rationale offered. Usual (by now) pathetic fare ordered as food and beverages at a cost. Surly aervice. All at a premium price."

Prós: "The service was great, plane was clean, entertainment was great, food was OK but not great."
Contras: "In economy the seat spacing was very limited. It was worse than many US domestic flights. If the seat in front was reclined, the TV screen was about 12-15 inches from your face."

Prós: "Aside from the typically narrow seats, the service included all the hallmarks of higher-tier service, such as hot towels, cloth napkins, a good meal, and so on. The crew was attentive, as well."

Prós: "The duration"
Contras: "N/a"

Prós: "Efficient at boarding gate all electronically monitored, photo recognition boarding a little confusing but help was on hand."
Contras: "The fact that we had to pay for something as basic as tea and coffee!!! Very disappointed in BA, their standards have dropped, not sure if I will continue to fly with them in the future."

Prós: "Comfortable seats"
Contras: "They make you pay for WATER on BA!"

Prós: "quick luggage delivery in Lisbon"

Prós: "Great service!"

Prós: "The crew were extremely friendly and helpful."
Contras: "Considering there were a couple of empty seats I don't see why I had to check my bag."

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "British Airways code share is always nice"
Contras: "Older 747 not quite as nice as the Dreamliner but it made it!"

Prós: "Helpful crew."
Contras: "No food and entertainment which is expected for the short 2 hr flight."

Prós: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Contras: "BA service is basically Ryanair now, but more expensive."

Prós: "Really attentive crew! I wasn't feeling well towards the end of the flight, and a flight attendant made sure I was okay and gave me some water."
Contras: "Landing was a bit rough."

Contras: "The boarding gate was not posted until 25 min before plane was scheduled to depart, the departure was 20 min late, Customs at Lisbon took 1.5 hours for a simple stamp on my American passport. The aircraft was packed full, not even water was offered without charge, the service even at that was barely fast enough to make one pass of the passengers before landing, the aisles were continually blocked with service carts selling so how are you supposed to make a bathroom break?"

Prós: "Quick flight. Nice crew"
Contras: "The fact that there was no free food and drink on the flight."

Prós: "Basic flight, no food/drinks. direct flight. no personal tv."
Contras: "they lost my bag, everything was in there. Had a direct 3 hour flight from london to lisbon, so checked in my luggage with everything in there."

Prós: "The crew were ok, nothing really to comment on bad or good."
Contras: "The boarding area was just a corridor. The seats are cramped and uncomfortable. At check in there were not nearly enough staff to handle the volume of customers checking in."

Prós: "Great selection"
Contras: "Bathrooms are not enough"

Prós: "They had a great selection of movies, each passenger received a blanket and pillow without having to ask, the crew was friendly and professional, and the takeoff and landing were smooth."
Contras: "During the reservation process it seemed that the ticket included luggage, and only when I received the ticket I discovered that I had to pay 30 Euro extra, each way, to check in luggage. The ticket was by no means low-cost, so I don't understand why that wasn't included in the price. And the food could have been much better, I really couldn't eat anything and I usually like airline food... :) Thanks!"

Contras: "Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again"

Prós: "Puntual en horas de salida y llegada"
Contras: "Son muy incómodos los asientos para un vuelo trasatlántico"

Contras: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."

Prós: "The crew was really nice. They were friendly and genuine."

Contras: "Fly on time"

Contras: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Contras: "Infotainment system"

Prós: "I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began."
Contras: "The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!"

Contras: "Flight was bit chilly, though that’s better than being stuffy"

Prós: "Very personable"
Contras: "Delay in Madrid -"

Prós: "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Contras: "Online check in didn’t work."

Prós: "The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "Staff was very friendly"
Contras: "We wanted to eat and there was no sandwiches left."

Prós: "It was IBERIA Flight:"
Contras: "It was IBERIA Flight:"

Prós: "Very attentive crew"
Contras: "No complaints"

Prós: "It was my first flight with Iberia - I was very pleased with the entire experience."

Contras: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"

Prós: "Everything"
Contras: "Nothing"

Contras: "We didn’t go"

Contras: "Crew wasn’t unfriendly , no food was provided"

Prós: "The cabin crew, the overall flight conditions."
Contras: "No entretainement and flight information available."

Prós: "More space since there wasn't people"
Contras: "Paying for food"

Contras: "Iberia lost one of our bags and also broke our stroller"

Contras: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."

Contras: "My USB connector didn’t work"

Prós: "short flight, on time"
Contras: "indifferent crew"

Contras: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."

Prós: "Seats were too crowded. No leg room."

Prós: "Crew was very nice"
Contras: "Flight delayed for 3 hours. No apologies. Nothing. Interesting thing: NYC to Madrid, 3 hours late, missed connection, no apologies., nothing One week later: Madrid to NYC: 3 hours late, no apologies, nothing. IBERIA AIRLINES: Never again!"

Prós: "The flight has enough leg room considering I'm 6ft. The entertainment was world class. The flight was smooth."
Contras: "The flight attendant was slightly rude. The food was not so good. Every meal they had, had cheese in it."

Contras: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."

Prós: "Nice people. New air plane Good movie Excellent service"

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Contras: "The only bad thing is that the checking at JFK was very long!!!!"

Prós: "I liked the inflight shower courtesy of turbulence and staff serving drinks"
Contras: "Not a British airways flight, but Iberia. No TP in the head"

Prós: "Not much"
Contras: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."

Prós: "It got me there"
Contras: "Seats were so tight that you had to fold yourself into the rows and your knees were hitting the seat back in front of you. They charged for any food OR drink - NO free beverage service at all."

Prós: "It was nice flight"
Contras: "I ordered an extra check in bag which got messed up on this flight. Only three movies available to watch"

Prós: "Boarding was very efficient"
Contras: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"

Prós: "Food was good"
Contras: "I could not cross my legs and my purse would not fit under the seat. Very uncomfortable flight. Fortunately they had a good selection of movies and TV shows to watch"

Prós: "Nothing"
Contras: "The customer service people were the least sympathetic and least helpful people I have ever met. They did nothing to accommodate us."

Prós: "Flight attendant didnt help to pup up my luggage; even water was not free"

Prós: "Reasonably good service. They might be good for their local / domestic customers. They need to improve their service standards to match global air travelers"

Prós: "Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather."

Prós: "Crew was friendly"
Contras: "Not as nice as the flight to and from Honolulu"

Contras: "Boarding at LAX was a bit difficult as sound system in that area of the terminal was muddy."

Prós: "One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good."
Contras: "No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass."

Prós: "Not much except the smooth flight."
Contras: "We were served only one drink on a four hour flight. Couldn’t find a flight attendant to get a glass a water. Had my flight attendant call button on for a long time with no response. Flight attendants walked right by while attending to other tasks and never even asked what I needed. There were a few call button lights on that never seemed to be answered. I asked for water but never received it. Rouge seems to be a very sub par airline from its Air Canada parent, as I fly Air Canada frequently and am not new at this. This airline needs to work on customer service and it’s image."

Prós: "Overnight flight so slept. Flight attendants were friendly and helpful."
Contras: "Cramped seating. No entertainment."

Prós: "Exit seating with more leg room."
Contras: "No power plugs in a 4h+ flight is not acceptable. That should be standard for every passengers. Unclean seats. General abrasiveness from some of the staff."

Prós: "They were very kind and helpful when my daughter became unexpectedly ill during the flight, bringing cold wash cloths, ice etc, and they checked in on her regularly until landing. Much appreciated!"

Contras: "You cancelled our flight & then made the rebooking process a hastle & did not provide all available options."

Prós: "This was a very pleasant flight. The attendants were excellent. The plane was clean. The food was fantastic . The entertainment system made the flight go by better. Over all an excellent experience"

Prós: "The movies on board"
Contras: "The fact the plane was late"

Prós: "The flight attendants were helpful, kind, and friendly."
Contras: "N/A"

Prós: "Crew and flight were great"
Contras: "Not great food, but that's ok."

Prós: "Quiet night flight, friendly service and ok entertainment."
Contras: "No surprise but food definitely nothing special, disliked big fees for baggage."

Prós: "Price"
Contras: "Power outlet's didn't work"

Prós: "Great service, multiple meal/snack services and staff was friendly and helpful when needed,"
Contras: "The customer service line through telephone was not very helpful and seemed to cause more worry when we ran into a problem with our flight."

Prós: "There was nothing unpleasant"
Contras: "Long walk from terminal F and it wasn't well maked"

Prós: "The leg room in basic economy was great -- especially compared to other airlines. In seat entertainment was free."
Contras: "No complimentary snack on a five-hour flight. Food was available for fee. Entertainment movie/TV programming was limited (not live television)."

Prós: "Liked my seating which I paid for dearly"
Contras: "No entertainment at all!"

Prós: "Nothing"
Contras: "For business class the accommodation was appalling. The seat would not even recline more than a couple of inches, let alone lay flat which is what one is paying for. The touch screen entertainment did not work. The flight arrived too late to make connections - again. The boarding agent at the gate in Los Angeles was one of the rudest and most arrogant men I have ever encountered. I complained to the plane's Captain about him, as he was going through. All the business class passengers around me were commenting on it. One was even filming his egregious behaviour for Facebook. He alone was enough to put one off Air Canada ."

Prós: "I can't fault Air Canada Cabin crew - they are absolutely wonderful. I had a situation with a woman who decided she wanted to take my window seat and the cabin crew was amazing with how they handled the situation. They are always so friendly, attentive."
Contras: "Boarding at Frankfurt airport was God Awful. The supervisor there was so rude to people, treating us all like cattle. The boarding process was unorganized, confusing, we were getting conflicting instructions from staff and then verbally abused by the supervisor there."

Contras: "Extreme delays on my return flight which made me miss my connection and get rebooked on another flight for the next day. We were delayed on departure, then on the tarmac, then in the air, and finally when getting off the plane. I am glad that I was rebooked and was given a hotel to stay at, but I did not like the way I was treated by Air Canada staff at customs. I passed through customs only to be sent back into Canada after having crossed through security because the staff decided to close. We were told by other staff members that it was up to them to decide when they were done and to talk them. I ran through the whole airport with about 7 other people to make it. Why make us cross through security only to send us back? There was no one there to guide us on what to do. I had to go through the whole thing again the following day only to have my face cream taken away (it is technically cream, not a liquid) and then be detained. None of this happened AT ALL the day before. I'd give more details but it was a complete mess."

Contras: "I have taken 6 flights with your company in the last two weeks. Each has had a minimum of 45 min delay. Your seats are very small. Your planes seem dated and have no entertainment system on board, oh unless I want to pay another $10 bucks for an Ipad.. Food , what food. You did not have half of the items on your own menu.. and when I bought some cheese and crackers, I had to remind the lady that cashews were in the picture too. You have a mediocre airline, nothing to brag about here."

Prós: "That it got us to Italy."
Contras: "Crew was outright rude, seemed to go out of their way to be disrespectful and unhelpful, no information ahead of time to download the app to get the then subpar entertainment. No wifi option. Seats horribly filthy, gum stuck, trash, magazines all outdated and torn up, and little to no room. Worse than any other airline. food was pretty gross."

Prós: "This was not a Luftansa flight!! It was Air Canada Rouge which is a budget airline that doesnt compare to Luftansa"
Contras: "The fact that it said thia was a luftansa flight when in fact it qas not"

Contras: "2 hour delay, lack of connecting ticket made me have to go through security all over again, the "entertainment" is an app for your smartphone/tablet."

Contras: "One of the crew members seemed a bit out of sorts, didn't smile much and was curt with another passenger when she was asked to take his garbage."

Prós: "loved the free movies"

Contras: "The flight was late."

Prós: "Once I made my flight (the next day) everything went smoothly"
Contras: "Online checkin does not inform passenger if their passport is suitable for travel. Although my online checkin was successful, once at the airport the attendant would not allow boarding because expiration was within 6 months of travel - a requirement for certain countries. It would be much more efficient - for airline and passengers - if the online check in system can catch this before arrival at the airport."

Prós: "The food was pretty good!"
Contras: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."

Prós: "Friendly service is so important to me - and the staff and flight crew at Air Canada met all my expectations. I had the displeasure of flying United on the way to Seattle and I must say the service at Air Canada is far above!"

Prós: "Everything about it, thank you for the service"

Prós: "Nothing except the plane was able to fly!"
Contras: "Old plane: Old seats No entertainment screens need to rent a mobile device -> this is sooo out of touch with reality of standard flights that it is even embarrassing to mention or to write it! BTW: My fellow flight companions did make fun of this during the entire flight! Not good."

Prós: "1. Pilot kept plane informed which is great especially when there is potential turbulence."
Contras: "1. No entertainment on the flight. Not even opportunity to see where the plane is in flight and when we will arrive. No USB charger on the flight. Very outdate plane. 2. The plane was very dirty - trash in between the seat 4. The food was the worst I ever tried on the plane 5. I was very surprised at the very disappointing service. I must say, with all the travel I do, apart from 1 young lade, the flight attendants acted like they loathed being there. It is so disappointing especially b/c I am Canadian so it is a bit embarrassing that Air Canada seems to have such terrible service. 6. The flight attendants were out of a lot of things, I heard them mention several beverages they were out of throughout the flight. I also heard them say that there will be no hot beverages while seatbelt sign is on (which it was a lot). I guess that is reasonable, however, it is the first time I have encountered that on the place. Instead they directed to passengers to come up to the back of the plane to get a hot beverage when the seatbelt sign was off. I did a few times - 1st time they said they were out of cups and to stop by later. But 2nd time had the cups. Did these cups get magically delivered midair or perhaps maybe they just needed to bring cups from the storage on the place and could have given me an option to wait while they retrieve them. 2nd time when I stopped by to try to get a hot beverage, a lady with black hair just gave me an empty cup. The whole experience with this flight was confusing - some attendants seemed not to understand fully what passengers were asking."

Contras: "There was 3 hour delay on the first flight, that made me miss my connecting flight then they booked another flight which was not a direct flight but with an additional stop. I reached Toronto 7 hours later than my original landing time"

Prós: "Nothing"
Contras: "There was a thunderstorm & a wreck that morning, so even though we planned to arrive 90 minutes before boarding we ended up not making it until avout 62 minutes before flight time. They only had one gate agent and she stepped away before we could check in. Assuming she'd be right back, we waited for her instead of checking in by terminal. By the time she returned it was too late to check in and they wouldn't let us board. Air Canada didn't have another flight until the next day, so we had to spend $5000 to re-book our flight on a different airline."

Contras: "Small legroom and poor selection in the entertainment provided via wifi"

Contras: "I cannot believe the nickel and dining of this company. I was on a 3 hour international flight (just USA to Canada, but still), and they served no snacks. Not even a bag of pretzels! Forget about free alcoholic beverages you normally get on international flights."

Prós: "Good on flight entertainment. On this flight we had a good crew and good staff. However it has been mixed in the past with air canada"
Contras: "No food or snack. Only drinks or food for purchase."

Prós: "Served edible food (not the best quality)"
Contras: "Uncomfortable; No source of entertainment; No functional charging ports; charges for snacks; some staff seemed rude"

Prós: "The price of the flight was excellent and the service totally reliable."
Contras: "Small aircraft for a fairly long overnight flight. Made it difficult to rest as the flight was full."

Prós: "In spite of the issues with the equipment (screens & lights) he crew was very reactive and listen to our request."
Contras: "The screens of an entire row didn't work at all making it impossible to watch movies, listen to music or watch the flight's info. On top of that, when I wanted to read, I figured the light above my seat did not work either."

Prós: "The staff at Toronto were very professional"
Contras: "We have not received our luggage. We have been told it was given to transportation company and nothing yet. Called back and told company did not have drivers to deliver! We were assured luggage would be with us on the next day flight after being put up by airline."

Prós: "The crew tried to be nice."
Contras: "No attention. I was told that my bag was missing and was left in Rome. I was worried the whole flight."

Prós: "Everything was average."
Contras: "Not all food available on the food catalog menu."

Contras: "Delayed for no good reason. Flights were back to back way too closely so there was no time for delays"

Contras: "Not sure if this is an Air Canada or a Toronto Pearson Airport issue, but the gate we flew out of was in a very small area with very limited seating. Long delay and no staff to assist or inform the passengers of the schedule delay. We will never fly Air Canada again."

Prós: "Flight attendants were polite and helpful. The plane was clean. It was a comfortable flight, though the food was okay."
Contras: "Liked all of it."

Contras: "Did not appreciate not having a movie screen. Renting an iPad for such an expensive flight is not good business."