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Prós: "Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious."
Contras: "Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight."

Contras: "I just wish they used newer planes on this route but everything else was perfect!"

Prós: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Contras: "---"

Prós: "The service was excellent, staff helpful and understanding."
Contras: "No business class priority boarding, no assistance available with transfer."

Contras: "Plane delayed by 3 hours. Missed my other flight to Tirana. Horrible service at the airport to help me out with a hotel. Had to run around for over 3 hours. Never flying Turkish again."

Prós: "Food, multimedia and the crew"

Prós: "On time, friendly, good food"

Prós: "Again the service was amazing and great food in a 2 hr flight"

Prós: "It was a traumatic flight"
Contras: "The security check in Istanbul was humiliating and I haven’t received this kind of check in my life specially in a connection flight! In a disturbing way the check was in the gate only and includes separation between man and whomen then examination of our bodies with human hands , opening our bag , no shoes etc."

Prós: "Its was sooo goood, thanks"

Prós: "All of it with the worst service in the world"

Prós: "Flight attendants were friendly and made the experience more pleasurable. Food was alright, however could have been better."
Contras: "Delay in departure."

Prós: "Polite crew, comfortable enough"
Contras: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."

Prós: "Food was fine"
Contras: "delay time and Istanbul airport"

Prós: "Food was fine"
Contras: "delay time and Istanbul airport"

Contras: "There was no child meal dispite us ordering it."

Contras: "No room"

Prós: "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"

Prós: "I was so impressed by every staff of Turkish Airlines.. I was very young when TWA. Was an elite airlines, with the flight attendants dress perfect.. it made me feel like I was flying first class...with this being my first time using Turkish airlines I actually will use them over the American Airlines; just because the way I was treated and how quickly someone was willing to assist anyone.... I say you are the best!"

Prós: "Length of flight was very tolerable"
Contras: "Transfer was chaotic. The crew could have informed the passengers about the transfer better. They simply haven't help at all on guidance to transfer."

Contras: "My family and I bought our tickets months in advance. We had selected the seats right next to one another. When we go to airport and check in we noticed they placed 2 of us on the same seat! So we ask them to correct it. They instead break us up into random locations on the flight. That's not even the worst of it. When we get in the aircraft our seats were taken up by other people. we had to wait for everything to pass us inside the tight rows to find other seats even further apart. We payed for seats together."

Prós: "Awesome cabin crew."
Contras: "Tight seats and some passengers were so noisy and loud throughout the trip."

Prós: "Excellent customer service, crew always helpful and glad to please."
Contras: "Atatürk airport link too confusing and decreased my flight experience"

Prós: "I'm still in turkey. Never flying your airline again delayed missed connecting flight."
Contras: "Everything it was awful. Late"

Prós: "Too many check points at boarding and big lines at transfer"
Contras: "Food, service and very mean crew."

Prós: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Contras: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Prós: "Staff and food. Also great selection of movies"
Contras: "No complaints"

Contras: "Could not order my special meal in advance, because of turkish airlines website problems, and ended up fasting"

Prós: "Plenty of room for the legs."

Prós: "crew was very very nice!"
Contras: "not enough leg room"

Prós: "On board cabin crew service"
Contras: "Chaotic boarding with no preference or acknowledgement of business class or premium level passengers."

Prós: "Great airline"
Contras: "More leg room is needed"

Prós: "Everything was great! Flight iand boarding was on time and the service provided by crew was simply the best. I enjoyed the entire flight."

Contras: "Terrible service, unhelpful staff on flight and in airport."

Contras: "Boarding was "like a bar fight. After business clase call, they didn't even call star alliance etc. There was h"

Prós: "I liked the dates and time, the food and it was over all a good flight"
Contras: "Nothing"

Prós: "see above"

Contras: "my chair was not inclining . After several requests to take a look at it or even move me to another seat, it was never addressed."

Contras: "Terrible connections. Long delays. Truly awful"

Prós: "Friendly, polite and very helpful staff. Clean aircraft.on time best customer service."
Contras: "Nothing negative. Keep up good work!"

Prós: "the service"
Contras: "the entertainment"

Prós: "Almost everything"
Contras: "Landing was not smooth enough"

Contras: "Just as bad as it was from Rome to Istanbul"

Prós: "Very comfortable, lovely stuff, the vegan food was good"

Prós: "Cabin crew was quite attentive."
Contras: "Boarding at Istanbul airport took a very long time and was not organized. Meal preference was not recorded properly, so there was a scramble to find me a vegetarian meal. Flight was pretty delayed."

Contras: "We had two separate tickets: Istanbul-Odessa-Istanbul and Brunei-Singapore-Istanbul-Singapore-Brunei. Turkish Airlines refused to check our luggage to final destination, so we had to go out in Istanbul, take our luggage and do check in for SIA flight to Singapore. We were lucky that flight from Odessa arrived in time and we had one hour to do so."

Prós: "Food was very good. Cocktail service was very good. Free checked bag was nice."
Contras: "Still a tight space. US to Europe by going several hours out of the way to Istanbul still doesn't make any sense."

Prós: "The food was exceptional! The staff was always accommodating. Attention to the details was appreciated."

Prós: "Selection"
Contras: "Headphones or headphone plugs do not make good connection. Screen touch is hard to manage."

Prós: "Everything went very smoothly."
Contras: "I wasn't able to connect my ipad to the free wifi for any of my four flights."

Contras: "Seats were a little dirty especially for the COVID-19 going around."

Contras: "Very good"

Prós: "Crew was great, check in was fast. Overall great experience."

Prós: "The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!"

Prós: "the plane didn't crash."
Contras: "honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time."

Prós: "Confort was minor but ok"
Contras: "The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!"

Prós: "The flight was on time and they did give free snacks! Nice change!"

Prós: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Contras: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."

Prós: "In flight entertainment"
Contras: "The plane was very hot."

Prós: "The only thing I liked about the experience and flight was the Delta Sky Club"
Contras: "Everything"

Prós: "Airport accessibility"
Contras: "Not getting delayed for 20 minutes on the tarmac"

Prós: "I like that I arrived at my destination safely."
Contras: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."

Contras: "The intercom was turned up too loud."

Prós: "Awesome prompt and courteous service."
Contras: "Nothing"

Prós: "The staff was very nice and helpful."
Contras: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."

Contras: "I was never notified that the flight from Asheville to Atlanta was delayed...probably cancelled...... my connection to Munich would have been missed..... not reliable and not customer friendly to never notify the passenger!"

Prós: "Nothing"
Contras: "I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country."

Prós: "Very comfortable, great entertainment selection"

Prós: "clean plane, crew was very friendly."
Contras: "no dessert in meal"

Prós: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."

Prós: "AVL-ATL quick flight, small but comfMgr and you could actually roll your suitcase down the middle aisle. No entertainment, food or drink service."

Prós: "Our flight attendant was excellent. Service with a smile."
Contras: "We almost missed the flight sitting right in front of the gate. No announcements could be heard in the gate area and when we asked, they said they were already removing our luggage, Very odd. Food was terrible! Choices were pasta and cold chicken salad. I had the pasta, which was bland ravioli in two bland sauces. I was surprised, because I had experienced better food on recent international flights."

Contras: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."

Prós: "A plenty trip!!!"

Prós: "the service, on time departure, early arrival, FOOD at no cost"
Contras: "nothing...everything was great"

Prós: "It’s was super smooth! Fast service and great customer service."
Contras: "The intercom was a little messed up."

Prós: "great selection of movies"
Contras: "it was super hot on the plane."

Prós: "Speedy boarding and deplaning."
Contras: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."

Prós: "At least the flight wasn't cancelled?"
Contras: "Five minutes before the scheduled boarding time, it was announced the flight was delayed by 1 hour 25 minutes. I am almost certain this was not weather-related, according to flight trackers. I understand that weather delays are essentially out of airlines' hands. However, if the delay is caused for other reasons like "mechanical issues", or any other errors or miscommunications within the airline itself, then they should be held liable. My time is worth money, so any delays not weather-related should result in a reasonable refund based on the duration of the delay. An apology doesn't placate customers' frustration and inconvenience due to delays."

Prós: "Friendly staffs and on time flights"

Contras: "Dutch sub titels on fims would be good"

Prós: "Nice flight and good staff and service"

Contras: "They cancelled the flight 30 mins before the flight"

Prós: "Good friendly staff. Delta Studios is neat."
Contras: "Small plane , last minute seat change, half hour delay"

Prós: "Excellent Detroit crew"

Prós: "I liked watching movies."

Prós: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Contras: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."

Prós: "Landed 45 minutes early! Allowed me to take an earlier flight Detroit to Boston which made me really happy"

Contras: "Got stuck for two hours sitting in the plane because the computer systems went down."

Prós: "the meal was OK and they served ice cream midway between SFO and JFK."
Contras: "Late departure. Long delay getting to the get because of congestion at Terminal 4."

Prós: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"

Prós: "on time meet all my expectations"
Contras: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gaugiMh."

Prós: "Fast flight"
Contras: "Long wait in hot plane before take off."

Prós: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Contras: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."

Prós: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Contras: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"

Contras: "I was sitting in the middle seat between two very big (fat) people and it was uncomfortable."

Prós: "Friendly staff"
Contras: "Confusing and chaotic boarding procedure"

Prós: "Weather, I think, caused a delay for my flight to Atlanta from Dallas which results in missing my connection. I was traveling with my 4-year old granddaughter. However, when I arrived having already missed my flight, I found special assistance area and was able to immediately connect with an agent who booked us on the next flight (last flight of the day to Richmond). Saving the day."
Contras: "All the planes were full and did not have enough room for carry on causing delays and getting the flight off later. The gate agents and crew did what they could to get the plane loaded faster, but they loaded the front first and those in the back could not get past making loading the plane take even longer."

Contras: "Was not on it due to cancellation. Was on an Aeromexico flight without Delta emenities. Was very disappointing. Was not offered an upgrade and had a long layover in Mexico City"

Prós: "This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!"
Contras: "If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!"

Prós: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Contras: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."

Prós: "The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious."
Contras: "Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also."

Prós: "Clean, quiet and the staff was attentive."
Contras: "The meal was average"

Prós: "The crew was fantastic, never bothered sleeping people, and had a great trip."
Contras: "Nothing, best transatlantic flight I’ve had so far honestly."

Prós: "Care was amazing plane was spacious and new lots of entertainment"
Contras: "Food could have been better"

Prós: "Clean and comfortable airplane"
Contras: "Entertainment wasn’t working the entire flight"

Prós: "Flight was in time with no delays. Arrived in Germany early!"
Contras: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."

Prós: "Very good customer service on flight. Love the way they treat their customers."
Contras: "Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else."

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: ",Crew was amazing, took extra care of passengers.Very polite and friendly."

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Service"
Contras: "A little bit turbulence"

Prós: "Everything"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "Great reminder. Perfect communication about dalays etc. I will book through Kayak again"
Contras: "Nothing"

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Service"

Prós: "We paid extra $200 round-trip so that my 6’4” tall husband and 6’2” son could have extra legroom. There was at least an extra foot of space between the end of their knees and the reclined seats in front of them. Wow. It was worth it! We had the aisle behind business class, and with only 3 middle seats vs 4, even our aisles were comfortably wide. The seat comfort has improved greatly from past flights on Lufthansa. The small pillows at each seat were comfy. We liked that the silverware was actually metal instead of plastic - nice! Loved loved loved the free good quality alcohol! Air temperature felt comfortable to us doing the entire flight – normally these flights are freezing cold."
Contras: "The food was so-so. Not shocking - but you asked. At least the rolls were tasty & we loved that true unsalted butter was provided!"

Prós: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Contras: "N/A"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "almost hrly refreshments courteous crew calm demeanor"

Prós: "Everything worked very well."

Prós: "Friendly crew and great food. Didn't have to wait long to be boarded."

Prós: "food was above average drinks were provided often entertainment selection was great staff was well mannered and smiling"

Prós: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Contras: "Nothing."

Contras: "4 hours delay"

Prós: "On time"

Prós: "Food was good. Flight attendants were good."
Contras: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"

Prós: "Nothing"
Contras: "Delayed and therefore missing my connecting flight. Still needed to check in on time as if flight was not delayed. Being stuck in AP for 6 hours. Carry on is ltd to 8kg. My empty carry on weights 6kg. What is next with airlines? Travel without luggage? Stop gauging your customers."

Prós: "The Lufthansa flight from Charlotte to Munich and then toMumbai was excellent. Punctual, Food and the Service was good.the"
Contras: "The Air India did not transferred my luggage when I reached there midnight. The Air India Ticket counter opened at 2:30 AM only then they booked my luggage to Bangalore. The luggage was handled very poorly and they broke my Golf Carrier which I bought for $350 in September of 2016. The Airlines wanted to settle for $15 compensation."

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "Easy checking"
Contras: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times. Said drinks were over specially scotch."

Prós: "Service was exceptional and prompt"

Prós: "Left on time and arrived 35 mns early, can’t beat that ( ok we had tail winds)"

Prós: "On my way to meet my granddaughter & took Lufthansa flight! Very satisfied with the overall. Crew very friendly, helpful & knowledgeable. Smooth flight & super landing in Munich!!!"

Prós: "The Lufthansa crew is always wonderful as always."
Contras: "screaming and kicking child behind my seat, with no way to "escape". I had a severe cold and that was certainly not something I needed, I tried to get some rest, but that was impossible. The seats are getting smaller and smaller, hardly any legroom whatsoever. Also, what I had planned on bringing on the aircraft as carry on (which was my work equipment, tablet/printer etc), I had to check in as luggage because it was "overweight" meaning more than 8 kg and pay ADDITIONAL $200 (in addition to the $100 I already paid for one suitcase). I've seen many passengers with "heavy" carry on, which they were apparently allowed to bring into the cabin without any problems. I had never had to pay for any carry on, and I am seriously considering using another airline for future business travel."

Prós: "Great crew, polite and helpful. Pillow and blanket were a nice touch. Will use them again!!"
Contras: "The food isn't that great though it wasn't horrible. Plane was extremely warm both to me and some seated around me."

Prós: "Friendly crew. Flight left on time"

Contras: "Late one hour. Apparently equipment failure"

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "At least should have good brands of alcoholic drinks. Ugly mag limit the no of drinks consumed but keep better standard drinks"

Prós: "Outstanding service in cabin service, on time, legroom in economy."
Contras: "Seats a little hard. Very good instead of great."

Prós: "I love how Lufthansa has always been on time for me. That is why I fly with them when I can."

Prós: "See above"

Contras: "Seat space is limited and if one is traveling from us to India both the planes have same entertainment channels"

Prós: "I loved the different features on the screen and the excellent. Customer service on this flights"
Contras: "The space on the seat."

Contras: "I not get to go my flight, I couldn't get reimbursement"

Prós: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Contras: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Contras: "Advertised October Pink products but did not have them for breast cancer support"

Prós: "Amasing crew"

Prós: "Tripulação boa"

Prós: "Tripulação excelente."

Contras: "More options for gluten free food. Always get the same dish"

Prós: "The crew was amazing and extremely helpful!"
Contras: "The food could have been better"

Contras: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Contras: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Prós: "Red wine was excellent"
Contras: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Contras: "Excelente aerolínea"

Contras: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Contras: "Food"

Prós: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Contras: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Prós: "Over all everything was great, except the bags check in"

Prós: "Good selection of movies"

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Prós: "The Air France service was ok. Got me to my destination on time and alive."
Contras: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Prós: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Contras: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Prós: "Everything"

Contras: "My luggage was lost in Paris. Now I need to wait still."

Prós: "It was on time"
Contras: "Hard seats Boarding was 35 min delayed"

Prós: "Boarding this large plane went relatively quickly and orderly."
Contras: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contras: "Nothing."

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Prós: "The service was very professional."
Contras: "Everything went well."

Prós: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Prós: "La entrada"
Contras: "El resto de cosas"

Prós: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Prós: "Speed, professionalism"
Contras: "Nothing"

Contras: "The room between seats is unbearable."

Prós: "Todo muy bien Volvería a viajar con ellos."

Prós: "The food, the service and everything else is fine, quite good."
Contras: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Prós: "Cabin crew very friendly and caring."
Contras: "Airport services and lounge are OK."

Prós: "Crew very professional and nice food Boarding process well organized"
Contras: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Prós: "Crew was welcoming"
Contras: "Space between the seats was too small."

Prós: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Contras: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Prós: "Very old plane with very poor screens where images was horrible"

Prós: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Contras: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Prós: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Contras: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Prós: "Flight went smoothly"
Contras: "Flight left late The seats are small and crowded There are no entertainment options"

Prós: "There was enough leg room"
Contras: "The food was not very nice and the aircraft was really cold."

Contras: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Contras: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Prós: "It was a short flight."
Contras: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Contras: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."

Contras: "Wheel chairs for my ill and aged parents was not provided"

Contras: "Flight Attendant should dis infect the lavatory everytime a customer uses since they have plenty of downtime (no longer serving refreshments)."

Contras: "Multiple bathroom facilities throughout flight very dirty, unclean, unsanitary. Bathroom deemed at back of plane was deemed “out of order” off limits because it was being used by AA staff. No issues with this but operable bathrooms should have been cleaned. Very nasty!"

Prós: "The crew was amiable. The plane was crowded but clean."

Contras: "No screens at all for a 5 hour flight. No charging outlets. Terrible flight comfort."

Prós: "Signs etc were clear. Emailed for delay."
Contras: "Flight was delayed with little explanation to why."

Prós: "Everything was seamless."

Prós: "Direct flight and good personal service provided by crew."
Contras: "Flight was delayed and overbooked causing further delay at departure gate. Plane is small and cramped."

Contras: "No window at the window seat"

Contras: "Be on time. Also we sat in first class and it would be nice if the center counsel was smaller giving the passengers more seat room."

Prós: "great trip"

Prós: "The crew was amazing"
Contras: "allow us to choose seats without financial restriction"

Contras: "No entertainment or WiFi at all"

Prós: "Staff were friendly and efficient"
Contras: "No snacks because of short trip, so can’t rate properly."

Contras: "small plane"

Prós: "On-time, 20 minutes early!"

Prós: "On time"
Contras: "Flight attendant"

Contras: "Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix"

Prós: "The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure."
Contras: "It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies)."

Prós: "30 year old plane! Needs to retire this aircraft and move into the 21st century!"
Contras: "No outlets no individual monitors"

Prós: "That it actually happen. Poor communications from British Airways and American Airlines."

Prós: "Flight attendants"
Contras: "Layover, I had to also unexpectedly pay $50 for my carry-on. I couldn't help that I was group 9. I am very disaapointed. I will be using Jet Blue next time I fly to Arizona."

Prós: "We arrived safely and so did our luggage."
Contras: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."

Prós: "I didn’t like it. I am still here and I hope i can fly back to ho chi minh without extra pay."
Contras: "Delay, pay extra money for different fly."

Contras: "Lost our bags on our 6 hour layover in Bogota and when we arrived in Lima (our last stop cusco) they were not nice about it at all. So rude. We almost missed our flight to cusco because of it as well even though we had almost a 3 hour layover. Took more than 24 hours to get the bags"

Prós: "At least they should give a can of the soda"
Contras: "The cookie"

Contras: "Poor seating and lost my bag."

Prós: "Excelent!!!!"
Contras: "All except the food."

Prós: "Crew did their best!"
Contras: "Our flight was delayed over 3 hours. Other Advantage members have already received bonus miles for their inconvenience. I am also an Advantage member and have not received bonus points and am unable to get ahold of anyone."

Prós: "Selection of movies, food, air hostess"
Contras: "There was no personal screen like most flights have now. We had to watch the movies on the general screen overhead; however, the sound for the headphones didn't work so we couldn't enjoy those movies. The flight was a non-stop 9hr flight, which made it seem very long without having entertainment."

Prós: "Efficient and nothing annoying."

Contras: "this flight was delayed going both directions."

Contras: "The flight leg PHL-LIS was the most unconfortable transatlantic trip I ever experienced. The plane was small, tight and no head support made this the worst transatlantic flight of my life, easily comparable to any low cost airline."

Prós: "Getting out of the plane! and the landing was very good."
Contras: "Bad service no entertainment besides a one very childish movie. My tray stayed with me the whole flight, I had almost to beg to take it and never s flight attendant seem happy, pleasant or even profissional. The landing by the pilots was amazing."

Prós: "Da simpatia da tripulação."
Contras: "Nao consigo acreditar no aviao velho desconfortável sem televisoes individuais em um voo internacional de 7/8 horas... sendo que no voo de miami para Philadelphia havia. Pior cia que ja viagei neste aspecto."

Prós: "Not much."
Contras: "There are NO ENTERTAINMENT, and I had two flights that were more than 5 hours each. It was not operated by British, it was actually American Airlines."

Prós: "Seat was slightly more comfortable than DELTA."
Contras: "Families with infants/young children not allowed to board early. Flight was delayed by almost 3 hours and gate moved FOUR times while waiting for the delayed flight... That's a LOT of moving when you're hauling a cranky 1 year old around the airport long after we were supposed to already be at our destination. Desk attendants were abrupt, not friendly, and diamissive when I came up to ask for a stroller tag."

Prós: "Pretty much on time departure and arrival. Comfortable, larger aircraft than usual."
Contras: "n/s as only a 40 minute flight"

Prós: "Crew and promptness"
Contras: "No entertainment for each seat. No cellphone charger."

Prós: "The flight had a delay of 4 hours in Philadelphia. I missed the appointment in Lisbon for which I was flying in the first place. Furthermore, I had purchased the ticket with the intent of flying with British Airways and found myself in a charter from American Airlines. I wish to be compensated for this mistake. Thank you"

Prós: "Boarding was fast and easy gate agents were awesome."
Contras: "Older plane. Very uncomfortable"

Prós: "The AA staff was very friendly. The flight was late due to weather however it did not affect our connection. I believe I paid more more my seat class which proved a power outlet."
Contras: "I really couldn't rate the food or entertainment because there wasn't any."

Prós: "Flights were on-time, planes were clean/newer, snacks were good."
Contras: "Their boarding/de-boarding process was quite inefficient - they have boarding zones, but then you just go to a shuttle and it's a free for all at the plane."

Prós: "The crew kept us informed as to why we didn''t leave the gate on time; they served beverages and snacks in an efficient manner. Once we got to Dallas we were early, he made up time in the air and the captain informed us that the gate was not ready to receive the plane. We waited about 15 minutes and then we got to the gate."

Prós: "The plane boarded quickly and on time, the flight went smoothly."
Contras: "The plane seating layout was crammed. I had to sit uncomfortably the entire flight to avoid cuddling with the passenger next to me. Total sardine can."

Prós: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Contras: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."

Prós: "Food, Service, overall feeling of flight and crew"
Contras: "Leg room"

Contras: "The wheel chair assistance that was requested for the passenger was not provided in Dallas and London."

Prós: "My first plane from Ashevile to Charlotte was fine."
Contras: "This plane was a little "scarier" than the other but I believe that it was because it was such a small plane."

Prós: "The flight was smooth and the coastline views were amazing."
Contras: "No in-flight entertainment. Poor quality sandwiches."

Contras: "Fat constantly moving man next to me"