Encontra voos baratos de Algarve para a Madeira

Prós: "Good enough."

Prós: "Entertainment options were great crew was very friendly"
Contras: "Seat could be more comfortable"

Prós: "Pilot kept us informed throughout the flight."
Contras: "Onboard services."

Prós: "The plane looked new and clean. The TVs worked well (as opposed to our first flight) and kept our family entertained. The kids meal was prepared in an appealing way for my kids (even though the kids didn't like it some of it - but they tried everything!)."
Contras: "We had a great experience. No issues."

Prós: "Amazing crew!"
Contras: "The onboard entertainment were quite outdated selections. The seats are very small for such a long flight."

Prós: "Efficient boarding, friendly crew, nice range of entertainment options."
Contras: "An economy seat is an economy seat ...."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Good leg room in aircraft and comfortable seating."
Contras: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Prós: "Worst ever"
Contras: "Poor service"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "It was a short, smooth flight"
Contras: "I had paid extra to pick seats and they were moved without informing me prior to the flight."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Arrived safely."
Contras: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Contras: "Horrible flight"

Prós: "smooth and on time"
Contras: "no charging ports on plane"

Prós: "Good movie selection"
Contras: "Not enough room for food tray to come down. Food was horrible."

Prós: "Lots of food with free wine"

Prós: "cabin crew were all very nice!"

Prós: "Flight was fine..."
Contras: "When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight. They should have been removed quickly. Missed connecting flight. Messed my day up big time."

Prós: "Crew was very helpful."
Contras: "Food for Indian vegetarian meal was very poor. Idea of chickpeas in transatlantic flight is not good! Crew did help out and offer another option!"

Contras: "We were about 20-30 minutes late taking off, then we sat on the runway for about 20 minutes. This made it physically impossible to clear customs and go through security requirements at point of entry US in order to make connecting flight."

Prós: "No thing at all"
Contras: "1- the aircraft from cairo to munich was so small that they didn’t allow the carry on baggage and I had to put it with the check in baggage. 2- the special meal ( muslim meal ) that I ordered was a veggie meal !!!!! With no meat or chicken at all , apparently they don’t know what the meaning of a muslim meal is ! It means to have halal meat , we are not vegetarians ! 3- my baggage didn’t arrive to the airport and I filed a report and was told that I will have them tomorrow and now after four days the baggage didn’t arrive yet and I was told that one of them is missing !!!!!!! I can’t hate them enough."

Contras: "Houve um atraso na saída de Munique."

Prós: "Everything!"
Contras: "Being sick on the way back home from my Vacation!"

Prós: "The crew was very friendly and went above and beyond."
Contras: "The boarding process is unorganized as passengers do not board by aisles...just pushing and shoving"

Contras: "Flight delays,...."

Contras: "LH flight from Seattle was late, and I barely made it to the LH connecting flight to TA. Landed in Tel Aviv, but my one bag didn't arrive with me. Looked for the Lufthansa desk, but there is no such thing. They have farmed out the task of dealing with lost luggage and masses of confused to irate people to another firm. There were approx 40 people trying to get some information from 4 ladies, one of whom was new. They were unable to deal with many reports at a time. How about take a number and we'll call you up in turn? Instead it was like a push and shove pressure cooker just to find out the status of said missing bag and make a report. I was dealt with last. At this time, I was exhausted and angry. The ladies were very good and very kind. They informed my ride of the delay, and told me that the lost bag would come on the next flight. They took me out of the area to get a drink and a bite to eat. We waited. It came. We drove to my destination a few hours away. Never have I had to deal with such a time consuming shambles to find out the bare minimum of information. I finished the trip and will never fly with Lufthansa again."

Prós: "They did get us other flights home and got us a hotel to stay in. There were meal vouchers but it was so late by the time we were rebooked we could not eat dinner and our flights left too early to be able to use them, but it was a nice effort on their part."
Contras: "They cancelled the flight due to mechanical issues which was understandable. The problem was the chaos at Frankfurt airport because the instructions given to us to get to the Lufthansa service desk were totally inadequate. At least we didn't have to sleep at the airport like some passengers did."

Prós: "Very comfortable aircrafts from FRA to FAR and back. Nice service, nice staff"
Contras: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Prós: "Comfort, food, service - all were superb."
Contras: "Can't think of a thing."

Contras: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than the were out of kosher food, gave me regular breakfast, which I couldn't eat more than granola. It was pre-ordered, and I called to confirm a week ahead."

Contras: "Had requested vegetarian and was served vegan instead"

Prós: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Contras: "None"

Prós: "Very quiet flight, almost in time"
Contras: "I was ask to change seats twice so a family could sit together ( not a problem) but because of the change i was in row 41 and had no more selection on food (already by row 36 they only had pasta). Drinks were slow and we were almost done with lunch by the time the cart came."

Contras: "Oversold flight."

Prós: "Houve atrasos mas saídas"

Prós: "The flight crew were very friendly and helpful. Excellent service."
Contras: "The entertainment interface us slow and kludgy."

Prós: "Great movie choices"
Contras: "Temperamental touch screen was frustrating."

Prós: "Very friendly. Overall very pleasant experience."
Contras: "The seats were not as comfortable as other airlines."

Prós: "Comfortable, timely and pleasant overall."
Contras: "N/A"

Prós: "Good space between seats"
Contras: "Old and loud plane, especially loud and shaky on taking off"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Smooth flight. Competent crew. Excellent service."

Prós: "It was the most relaxing, comfortable, spacious coach flight we had the entire trip."

Prós: "The caring of the air hostesses"
Contras: "The space was very limited"

Prós: "USB at every seat"
Contras: "Food"

Contras: "O uso de mascara não foi obrigatório"

Prós: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Contras: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Contras: "Late as always"

Prós: "We upgraded to first class, so everything was perfect!!"
Contras: "Nothing"

Prós: "Some on crew lovely. Others terrible, bitter people, not at all suited for customer service."
Contras: "Disgusting food. Price gouging for checked baggage. Surly attitudes."

Contras: "Nothing, it was better than most other airlines"

Prós: "Fairly new plane with clean/comfortable seats"
Contras: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Contras: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Prós: "Excelente"

Contras: "Real time information about departure and gate info for delayed flight would have been helpful"

Prós: "Everything was excellent as per all my flights with Tap Portugal. The crew was outstanding, the plane was clean, food was tasty and overall a very comfortable flight!"
Contras: "The boarding area was too cramped and tight."

Prós: "Nothing"
Contras: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Great crew and good seat with enough space."
Contras: "Overall is fine !!!"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Prós: "Crew and on time flight"
Contras: "Entertainment"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Contras: "Long wait on crowded hot bus to the plane."

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "Nothing to like. Rude staff."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "Overhead luggage space"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "Missed, even on time at Lisbon"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Contras: "Unruly boarding lines. Plane late .flight attendant less than friendly"

Contras: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"

Contras: "The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me"

Prós: "Price"
Contras: "The boarding was very slow and to seat to small for me."

Prós: "It was a very nice, standard flight. Nothing remarkable good or bad."

Prós: "The was not confortable"
Contras: "Having more entertaiment"

Prós: "On time"
Contras: "Seats and legroom"

Contras: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."

Prós: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."

Prós: "Quick and convenient"
Contras: "Delays are always an issue"

Prós: "The flight was on tome"
Contras: "The flight has a delay"

Contras: "Tudo foi bom"

Contras: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"

Prós: "O preço do bilhete e a simpatia da tripulação."
Contras: "Ter que pagar por um lugar na fila e emergência"

Prós: "They changed the flight schedule and i asked them for refund and i did not get my money back"

Contras: "Delay..."

Prós: "Everything was fine"
Contras: "No problems"

Prós: "Not full flight"
Contras: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"

Prós: "We departed on time It was cheap to check a bag"

Contras: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"

Prós: "The flight was on time."
Contras: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"

Prós: "The crew were very nice"
Contras: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"

Prós: "All went well with no interference."

Contras: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"

Prós: "The crew was personable. Flight was on time."

Contras: "Transavia delayed 1:30h the flight."

Contras: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."

Prós: "Everyone was happy trip went great price aircraft clean crew nice!"

Prós: "very nice crew"
Contras: "no pre-checkin on my return flight"

Prós: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Contras: "I liked it all!"

Prós: "Cheap ticket"
Contras: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."

Prós: "great crew and exellent service"

Prós: "Cheap. Gets you from one stop to the next."
Contras: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."

Prós: "Plane comfort was normal to good."
Contras: "Boarding staff at Orly was disgustingly rude."

Contras: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."

Prós: "That I could finally land in Madrid, actually a quick flight!"
Contras: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"

Contras: "1 hour delay."

Contras: "Nacing."

Prós: "Flight was on time"
Contras: "Boarding and disembarking were poor"

Prós: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Contras: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."

Prós: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Contras: "See above"

Prós: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Contras: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."

Contras: "Crew were very rude"

Prós: "Gets the job done. Quick flight, well managed. Crew members were nice."
Contras: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."

Contras: "I did'' that we have to pay for have water to drink !"

Contras: "water is not complimentary"

Contras: "Poor attitude from ground service at the boarding gate"

Prós: "Quick boarding comfortable"

Contras: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"

Prós: "Pontualidade"

Prós: "Cheap"
Contras: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."

Prós: "Staff in the plane and food options"
Contras: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."

Prós: "Lines and delays and shuttles and more delays."

Contras: "Paid for business and Seats did not recline, not was there any entertainment provided from a flight from Lisbon Portugal to Boston. This was not a business international flight although it was sold and advertised as one. Awful."

Prós: "Flight left Boston on time and arrived in Ponta Delgada 15 minutes early. Very clean and well maintained Airbus 321"

Prós: "No complaints about the crew"
Contras: "The in air entertainment didn’t work and the flight was 2 hours delayed."

Contras: "Less delays"

Prós: "The leg room was awesome, for a 6 foot tall person! I really liked the meal and the wine served was actually quite good, with generous servings! Crew was so friendly and accommadating, really nice people! I was very comfy, even with the trubulance"
Contras: "Honestly, I am sure everyone is going to comment on the brakes at landing, but it makes an amusing story."

Prós: "Simpatia da tripulação, assento espaçoso, voo sem incidentes."
Contras: "Atraso do voo, mas justificado pelas más condições climatéricas."

Prós: "Voo normal"
Contras: "Lanche pobre"

Prós: "I loved the fact that our meals, drinks and seat allocation was included in the price. The staff at Azores air was excellent. The flight crew was friendly and it was a smooth flight that took off and landed on time."
Contras: "I bought the ticket through lastminute.com everything I had sent to me said I was on a TAP flight. It was a shared flight and I actually had to check in with Azores Air. This caused me a lot of stress as when I called lastminute.com to find out what was going on as TAP didn’t have a flight leaving to my destination it was only after several minutes of conveying there was no Tap flight that the customer service rep said oh you are to check in with Azores Air."

Prós: "Left and arrived on time. Friendly crew."
Contras: "No entertainment...could only watch the map showing our flight's progress."

Contras: "They had us board from the front and the back of the plane, and a gridlock ensued in the middle with people trying to cross paths to get to their seat. When we landed, we sat on the runway for 20 minutes or so waiting for a gate. Customs/immigration in Boston was HORRIBLE, we waited in lines for over 90 minutes."

Contras: "They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako"

Contras: "There were 2 other couples in the situation described above. We waited in line and got to the agent first, but upon realizing he had more than one couple in our situation, he agreed to help us all as a group. He gave us our tickets for the new flights one by one. When we got onto the aircraft we realized that we were in the far rear of the plane and the two couples (4 tickets) BEHIND us in the original line were given tickets in the business class portion of the plane, all the way in front. We were seated between two screaming babies and their parents, cramped in an aisle and middle seat. When I originally booked the reservation, I had paid extra money for the seats we preferred. Our new flight gave us the worst seats on the plane while giving the couples behind us in line the best."

Prós: "Couldn’t drink it since I am pregnant, but free wine with dinner."
Contras: "Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room."

Prós: "Crew were very pleasant. Seats are reasonably comfortable, with decent legroom."
Contras: "Boarding was a bit chaotic. They called us all, and then we had to wait about 15 minutes, with everyone standing. They don't call by row number, so it's a free for all. Food was so-so. Dinner was fish, which was dry and had no sauce. The cake was also dry, unlike the delicious brownie we had on the flight to the Azores. (But that flight was delayed 6 hours!) I don't want to watch entertainment on my tiny phone. I wish they had seatback screens as other Trans-Atlantic flights do."

Prós: "Pontualidade. Tripulação"
Contras: "Assento avariado"

Prós: "The airline crew/staff was FAR MORE SUPPORTIVE than I have experienced in more than a dozen top ranked airlines. In particular, there was a crew member named GONCALO RODRIGUES, who seemed to have led every other member to perform at their best, by his model of service toward the passengers (customers). Such a staff can/must be utilized for training purposes and be rewarded in order to follow the concept of continuous improvement and stay abreast with leading airlines..."
Contras: "There are a few points that need to bee taken into serious consideration - for instance - like as below: 1. More choice of meals on board... There was ONLY PORK containing meal served during the flight and nothing else was available, which came as one big surprise. 2. My Baggage did not get boarded... and had to waste a great deal of time... The misplaced baggage staff member at the Toronto airport need more training toward customers' satisfaction. 3. More choice for on-board entertainment"

Prós: "nothing"
Contras: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Prós: "nothing"
Contras: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Prós: "Crew was pleasant and helpful"
Contras: "Seats were very tight and uncomfortable."

Prós: "... efficient, intelligent simplicity. Great job!"

Prós: "Did not enjoy anything about this airline or flight. Everything is so backwards"
Contras: "Flights on Azores Airlines/SATA are always delayed. It is a shame that it is the only airline that flies to Terceira Island. They delay flights due to "operational issues" because they cannot get their stuff together. The crew was also unfriendly and while we were already 4 hours delayed one of the crew members (leader) had the audacity to tell her team "why are you guys in a hurrry for?" HELLO! We are already lady. Work harder and faster so we can make up some time. The food was disgusting and they barely give you anything to drink. Also, the planes are very old. Seats uncomfortable, no leg room, no TVs and stink."

Prós: "nothing"
Contras: "extremely small seating"

Prós: "Nothing, the poorest of the poor and N empathy whatsoever"
Contras: "They canceled my flight because of too few passengers and than rushed all the passengers on an earlier flight. I was driving from Philly and of course couldn't make the flight that was bumped up three hour early. Than they have the balls to accuse me of being late and thus a no show. I have many witnesses that prove I was there on time. But no reschedule for me unless I pay a 1000 usd. I will sue these bastards with a passion. To an extend they have never seen. Not only a refund but loss of business as well"

Contras: "Boarding was slow and had people check in at the gate just to wait at the bottom of the stairs for 10-15 minutes in a hot stuffy area because there was no cobus available to transfer people to the aircraft! For the second time flying with Azores Airlines, the in-flight entertainment system did not work in all seats, only in some; of course not ours. Very disappointing and boring for long overseas flights!"

Contras: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Contras: "Waited in line 30 minutes before boarding even though we had already been through security. Business and first class passengers not given any priority in boarding. Limited food and beverage service onboard. Crew seemed inexperienced."

Prós: "Crew was professional. Flight was on time. Food was decent and seats were comfortable."
Contras: "Long flight for no entertainment. We were fine with kindles, without would have been a long boring flight."

Prós: "Crew was nice enough"
Contras: "Flight was delayed over 3 hours causing me to miss my connecting flight upon arrival in Lisbon. No in flight entertainment, only one meal served, no spot to plug in electronics, and the bathroom door was broken and didn't lock. I would suggest paying a little more for a better and more reliable airline."

Prós: "Very helpful crew and airport staff made the task of clearing customs and making our connection very easy."
Contras: "No in-air entertainment - not a problem as long as you're aware beforehand. Just bring a tablet or magazines."

Prós: "SATA was very hospitable when our flight was delayed into the next day. They provided a hotel and dinner/breakfast vouchers."
Contras: "The App proved to be useles when our flight was delayed 14+ hours. We were able to check in the day of the flight, but were never alerted when the flight was delayed. We called customer service and waited on hold for 30+ minutes without connecting, even though the automated message said the wait would be 6 mins. Communication as a whole was quite poor and created a lot of anxiety amongst the visibly upset travelers."

Prós: "the crew were nice and the food was free"
Contras: "Because we didn't get the required boarding passes in Barcelona (and didn't know we needed them) when we got to the Azores we had to run around through additional passport control, to the ticket desk because the gate agent had no means of issuing a boarding pass, back through security, through more passport control. Stupid. The plane itself was really uncomfortable, and being stuck in the tiny seats surrounded by screaming children, with no wifi or in-flight entertainment was torture."

Contras: "The flight was delayed due to "technical issues" two hours. This seems to be a consistent thing with SATA and Azores Airlines. The crew was rude when my bag did not fit in the cabin and they had to move it, too."

Prós: "Quick Easy check in, great flight and staff!"

Prós: "generally efficient"
Contras: "bad food, no entertainment at all, did not come through offering water on long flight, toilet paper ra out in bathrooms"

Prós: "Flight cancelled, were told we'd be called the next morning to reschedule but weren't, an hour on holdeach time we called, rescheduled a flight with extra stops 2 days later, was actually booked on a different flight, and were told we were actually only on standby when we arrived at the airport."

Prós: "We read several bad reviews of Azores Airlines but our flight over to the islands and back to Boston was smooth riding and on time if not early. Our three interisland flights were also easy and on time, staff great."

Prós: "Nothing"
Contras: "Flight got cancelled and passengers were left hanging at the airport overnight sleeping on a cot. And refunds are a big hassle after the cancellation. Worse experience ever."

Prós: "Smooth ride. The pilot communicated well. Food/drinks were good. Airline stewards were polite."
Contras: "The boarding process was disorganized"

Prós: "Had two seats to myself. Hot breakfast."
Contras: "The airport in Lisbon was terrible. Got bussed 20 minutes to get to terminal and had to wait 2 hours in line to get through passport line. Could not find my bag, finally found it in a heap to the side. My friend traveling Air Canada had no trouble same day same time."

Prós: "Nothing. We didn't take this flight because of the SATA airline strike which left us stuck in Ponta Felgada for 2 days."
Contras: "We were majorly inconvenienced when finding out our flight was delayed, then cancelled completely, the. It happened again the next day. Lost 2 days of our trip whih were supposed to be in Lisbon. We found a Ryanair flight to Porto just to get to the mainland. What a nightmare. Never flying with Azores/SATA again!!"

Prós: "1 booked flight and selected seats months ahead. On date of departure reseated in middle section though previously booked window seats. 2 after arriving in Portugal informed return flight was cancelled due to crew strike. Told we can wait in Portugal or rebook on new airline. You can't make this stuff up."

Prós: "Our flight left on time and arrived 45 minutes early. The crew was good and the meal served was okay. I think BOS (and Providence in the summer) are the only non-stop flights to the Azores, so that is convenience. Flight cost was fine."
Contras: "Seats are crammed in to the max. Fine if you have extraordinarily short legs. No entertainment. Main cabin screen was off the entire flight."

Prós: "Friendly"
Contras: "Slow"

Prós: "Everything ok"

Prós: "We got home alive. It was the first on time flight we had during of 4 flights with Azores air."
Contras: "Seats literally had duct tape on them. Food was atrocious. They only entertainment was the old two prone headphones and 8 looping crackly audio stations. On a calm day landing in in boston we set down one side of the rear landing gear, then the other, and squiggled down the runway. As the pilot didn't touch down early enough on the runway he had to really jam on the brakes. It was greeted with a round of applause because landing alive with azores air seems to be worthy of applause by the regulars... Least legroom of any airline. Bathroom was disgusting after 2 hr. Toilet paper was seemingly wadded up and stuck back into the dispenser. Nobody ever got new paper. Ran out of paper towels as well..."

Prós: "Earlier TAP flight was late and caused me to miss my connecting flights."
Contras: "Flight was cancelled because TAP flight was 2 hours late in picking me up."

Prós: "Fast boarding, on time arrival, qick baggage delivery. Lots of leg room. Friendky staff."

Prós: "Food was pretty good and staff was nice"
Contras: "Plane was dirty. Tray tables had food on them. Crumbs in seat crevices. Boarding was an absolute nightmare as we were crammed in a shuttle bus for a half hour and then waited on the tarmac for close to an hour"

Prós: "We didn't crash."
Contras: "So far as I can tell, Azores doesn't particularly know how to run a plane. Their service was laughably bad, if you aren't in the plane suffering it. Boarding is bad. They start about 45 minutes prior to the flight, and need it because they're gonna bus you out to the plane. There is no order to who gets on first, you just get into the mob-like line and hope for the best. Once we got to the plane, we waited standing for no apparent reason for about 30 minutes. No announcement was made (in Portuguese or English). Because there was no order to how people got onto the busses, people blocked the isle getting onto the plane as well. Result, we departed Lisbon 1 hour late. There was a connection in the Azores. There everyone had to deplane, even if you were continuing on (more busses). And then getting onto the plane was the same deal. Result, we departed the islands even later, finally reaching Boston 2:15 late. Amazingly, my connecting flight wouldn't leave for another 40 minutes. The lady at the exit ramp told me that should be enough time to get through customs and over to the connection. Unsurprisingly it wasn't. On the plane, the seats were small and uncomfortable. Leg room was minimal. The seats had screens built into the back of them, but none of them worked. The only 'entertainment' we got was watching Linux continuously reboot on the seat screen next to mine. My personal screen didn't even offer this. Food was dry crackers, and an equally dry and sad sandwich. Portions were very small, so plan on packing a lunch. They do offer complimentary beer and wine, but getting a steward over to serve you is near impossible. Service was gruff, and frequently not very polite. I was hit by stewards running (actually running) up and down the isle. Stewards seemed generally more interested in talking in the back of the plane than serving passengers."

Prós: "The a330 was nice, seats had a good incline and cabin crew was very accommodating and friendly to me."
Contras: "In flight entertainment didn't work at all Food was bland, but somewhat on par with American carriers (low bar). But the ticket was pretty cheap. Very cold"