Encontra voos baratos de Açores para Inglaterra

Contras: "food"

Prós: "Crew were very good."
Contras: "No vegan food available."

Prós: "The sear was messy they didn't clean it it was full of pieces of bread."
Contras: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Prós: "n/a"
Contras: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Prós: "Entertainment programs"
Contras: "New variety of food"

Prós: "Tripulação boa"

Contras: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Prós: "Tripulação excelente."

Prós: "Nothing"
Contras: "Everything"

Contras: "Plane is old and entertainment facilities are no longer appropriate"

Contras: "There was no entertainment and the food could be better"

Prós: "Tight seat, was moved out of exit row because of my age"
Contras: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Contras: "Booked with my partner. Ended up sitting apart. Not good"

Prós: "Crew was very nice and the food was excellent"

Prós: "The crew were polite and friendly"
Contras: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Prós: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Contras: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Prós: "Good selection of movies"

Prós: "Nothing"
Contras: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Prós: "Great service"

Prós: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Contras: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Prós: "Great service, decent food"
Contras: "There was no WiFi on the plane"

Contras: "Plane left more than 40 minutes late with no explanation or apology."

Contras: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Prós: "nice drink selection on board flights"
Contras: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Prós: "Crew was very nice and the plane was clean and comfortable"
Contras: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Prós: "Food and service was good and price was acceptable"
Contras: "Very long route"

Prós: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "The airbus 380 was great and the staff very nice"
Contras: "Too mych bad smells after a few hours"

Prós: "Speed, professionalism"
Contras: "Nothing"

Prós: "The crew, the service, the food and beverages"
Contras: "The 3 hours delay"

Prós: "Smoothness of flight and service"
Contras: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Prós: "Good service at gate and on board"

Prós: "Flight was only 50% full. Room to spread out."
Contras: "Leg room cramp. Flight arrived late as a result missed connection home."

Prós: "The hostesses were very kind and nice"

Prós: "General air of professionalism is reassuring"
Contras: "Food, crew appear rushed"

Contras: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Prós: "That it was a night flight"
Contras: "No airconditioning, no food choice, no space."

Prós: "Seats were comfortable with good recline. Food was good, but not excellent."
Contras: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Prós: "Great food, pleasant crew."
Contras: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Prós: "Crew was great"
Contras: "Not enough food"

Prós: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Prós: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Contras: "The wi-fi did not work on our flight"

Prós: "The food was good, the staff was very friendly and very nice,"
Contras: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Prós: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Contras: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Prós: "I like the service of AF"

Contras: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Prós: "Panamá airport is a disaster, unorganized and dirty"
Contras: "Panamá airport"

Prós: "Croissants instead of pretzels was a nice change of snack"
Contras: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Prós: "Good"
Contras: "Good"

Prós: "The crew."
Contras: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Contras: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Contras: "O uso de mascara não foi obrigatório"

Prós: "The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind."
Contras: "I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins."

Prós: "Sleeping and being left alone"
Contras: "Food, Service by cabin crew because they never smiled"

Prós: "Amazing punctuality, both on the way out to Lisbon and on the return to London."
Contras: "Cannot really think of anything that needed attention on these flights."

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "Super friendly"
Contras: "Maybe a hot meal?"

Prós: "Efficient check in and polite crew."

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Prós: "Nothing"
Contras: "We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide."

Contras: "So many delays, no real info provided. When we had to stay overnight they didn’t mention it would take 4 hours to get our bags which actually never came. Airline industry sucks and deltas one of the worst."

Contras: "Not cancelling it"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "Crew was superb!! Very attentive and extremely willing to help people when called upon."
Contras: "Aircraft entertainment screens were not working at all at a lot of seats. Airbus 330-300 was dated and the cabin amenities were in disrepair. But overall the flight satisfied everything that was needed!"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Prós: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Contras: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Prós: "Very on time, smooth take off and landing and friendly staff."
Contras: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Contras: "Passport control in Lisbon was awful and many people missed their flight in spite of them being made aware of the issue."

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "clean and fast"
Contras: "use airport finger in Lisbon airport"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Contras: "I like Kayak. But am very concerned about booking through in the future with this treatment."

Prós: "The tripulation are very nice people."
Contras: "The space between seats are small."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Prós: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Contras: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Contras: "Delay and food - terrible"

Prós: "Nothing"
Contras: "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."

Prós: "Nothing"
Contras: "Everything"

Prós: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Contras: "Seats uncomfortable"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Preço"
Contras: "Cadeiras desconfortáveis, falta de espaço para pernas e objectos pessoais (livro, etc)"

Contras: "Correu bem, e na normalidade."

Contras: "Lanche gratuito."

Prós: "Agradou ter conseguido um preço low costs. Mas sinceramente poderia ter pago um bilhete mais caro e voado noutra companhia com mais conforto ."
Contras: "Demasiados atrasos. Temos que esperar o embarque a céu aberto na chuva e no frio. Péssimo ... E não tem nada para pessoas alérgicas a lactose e glúten."

Contras: "4 horas de atraso."

Prós: "Preço"
Contras: "Stress dos restantes passageiros dado os atrasos. A culpa não é da empresa, visto o preço não estou a espera de comida nem de mordomias."

Prós: "Pontualidade e tripulação atenciosa"

Contras: "Tudo me agradou. Não serviram comida nem houve entretenimento."

Prós: "O voo em si. Foi seguro e rápido."
Contras: "O conforto dos bancos e a falta de espaço para as pernas, o facto de termos de pagar mais para levarmos uma mala de rodas pequena e para nos sentarmos ao lado do nosso companheiro de viagem."

Contras: "Supostamente só se pode levar uma única mala, presenciei pessoas sem prioritário e sem mala extra a embarcarem com dois volumes o que é injusto para quem se preocupou a controlar a bagagem incluindo a dificuldade que é não utilizar mala de senhora para além da bagagem."

Prós: "Pontualidade"

Prós: "It was affordable"
Contras: "Customer service"

Contras: "a tripulação do avião cancelou o acesso à gate antes da hora prevista tendo arrancado, deixando mais de 6 clientes em terra. é inexplicável esta forma de actuação tendo em conta que quem paga pelo serviço deveria aprimorar e dedicar-se a prestar um bom serviço. para mim a gota de água, não volto a contratar serviços a esta companhia."

Contras: "O tempo de espera no aeroporto para embarcar. Cerca de 1 hora."

Prós: "Simpatia da tripulação"
Contras: "Atraso de 1 hora"

Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"

Prós: "Viagem mais rapida, tripulacao simpatica"
Contras: "Voo low cost sem comodidades"

Contras: "Atraso uma hora"

Prós: "Pontualidade"
Contras: "Tudo ser acréscimo ao custo inicial Conforto dos bancos"

Contras: "O atraso do voo 45 minutos e a espera pelo autocarro para nos levar à saída do avião (10 min) !"

Prós: "Conforto e tripulação"
Contras: "Embarque, algum tempo na fila e depois ao frio. Pouco antes da aterragem pressão nos ouvidos. Viajo muito e nunca me aconteceu tal"

Contras: "Priority line...."

Contras: "Priority line....."

Contras: "Tripulação pouco profissional, a ter conversas sobre passageiros a frente de toda a gente,"

Prós: "Tripulacao."
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"

Prós: "Voo... aterragem perfeita. Tripulação de cabine muito profissional."
Contras: "Comunicação do atraso muito tardio. Muito tempo para sair. Muito tempo em táxi....toda a experiência antes de ter o avião no ar foi má. Falta de comida a bordo (típico do último vôo do dia....mas não devia ser assim)."

Prós: "The price of the flight"
Contras: "1 hour late departure"

Prós: "Horário cumprido"
Contras: "Tripulação pouco simpática"

Contras: "Não há nada de comida que a empresa oferece de cortesia."

Contras: "Turbulência"

Contras: "Voo com atrazo elevado"

Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"

Contras: "Atraso de 35min. Tripulação pouco interativa. Condição agressiva, q se repercutiu na aterragen"

Contras: "Atraso de duas horas no voo. Cheguei em casa muito tarde."

Contras: "O atraso na partida de cerca de 1 hora."

Contras: "do tempo de espera"

Prós: "Late by 90mins In addition waited 30min for stairway to get off plane"
Contras: "Poor communication"

Contras: "Avião muito sujo"

Contras: "Atrasado"

Contras: "Do comportamento dos outros passageiros, constantemente a trocar de lugar"

Prós: "Toulouse airport unbareably hot."

Contras: "Atrasou quase 1hora"

Contras: "som do microfone das hospedeiras demasiado alto. Entendeu-se muito pouco o inglês que falaram."

Prós: "Tudo igual pouco mudou"
Contras: "Não gostei do faco pelo qual não tínhamos ninguém para nos ajudar a encontrar o lugar certo onde se recopera as bagagens, tem de haver pessoas que podem nos ajudar a encontrar melhor e rápido as nossas bagagens..."

Prós: "Dos preços do bilhetes. Bons trabalhadores, boa comunicação."
Contras: "Falta de conforto , avião todo sujo, perde uma mala de viagem, às malas pequenas vão no portão do avião o que achei muito estranho. Será a minha última vez que irei fazer a viagem com esta companhia."

Contras: "Não posso dizer que foi muito bom porque o voo se atrasou devido às condições atmosféricas. Mas e apesar disso correu tudo bem."

Contras: "Eu iria ficar 1 dia so em Berlin e com esse atraso eu perdi o meu dia de passeio, e com isso , ja cheguei no final da tarde a cidade , pra pegar outro voo no dia seguinte"

Contras: "Mai porque cheguei 2 minutos tarde porta ja estava fechada e eu tens que ficar ate amanha vou tens comprar outro bilhete e por isso agora nao vou viajar com vosco"

Contras: "A nota negativa vai apenas para o tempo de atraso da partida do voo de 1h."

Prós: "Great value"
Contras: "Staff at the boarding gate were a bit disorganized and could have been a little more friendly."

Contras: "Paid for business and Seats did not recline, not was there any entertainment provided from a flight from Lisbon Portugal to Boston. This was not a business international flight although it was sold and advertised as one. Awful."

Prós: "Cheap aitfare"
Contras: "On time takeoff Better food Television screens to watch movies Better selection of movies"

Prós: "The leg room was awesome, for a 6 foot tall person! I really liked the meal and the wine served was actually quite good, with generous servings! Crew was so friendly and accommadating, really nice people! I was very comfy, even with the trubulance"
Contras: "Honestly, I am sure everyone is going to comment on the brakes at landing, but it makes an amusing story."

Prós: "The crew was running into people with their carts-i saw it 3 times."
Contras: "The food was bad. The area before boarding was small, and once inside, there was no access to food or restroom. We walked far to board. From the"

Contras: "Flight was delayed 2 hours and they never updated us while we were waiting or told us why. They changed planes and seat assignments without notice so the seats we selected we disregarded and we were not sitting next to each other. No entertainment and food was worst I’ve had on a plane."

Prós: "Simpatia da tripulação, assento espaçoso, voo sem incidentes."
Contras: "Atraso do voo, mas justificado pelas más condições climatéricas."

Prós: "Voo normal"
Contras: "Lanche pobre"

Prós: "Nothing"
Contras: "Was delayed 4 hours"

Contras: "There were no screens and the app didn’t work to watch movies on my iPhone. Also they waited too long to give out drinks"

Prós: "I’m alive"
Contras: "The entire flight had to wait before two other flights to board that were scheduled to board after us. Flight took an extra hour to reach the destination, and during the flight the crew was constantly banging into me when I had my arms within the arm rests. Once at the airport, our entire flight had to wait for a flight that landed after our’s luggage to come through the conveyor belt. There was only the option of fish for food. Who offers basically microwaved fish on a flight, everyone knows you shouldn’t reheat fish. There was also no entertainment on a 6 1/2 hour flight and the WiFi would not connect."

Prós: "Nothing special, staff was ok."
Contras: "Departure delayed 3 times. Flight was supposed to be at 8h20 am and we get in the plane at 7h00 pm. We were stuck waiting in the Bus for 1 hour because meals were not all in the plane."

Contras: "Seats were chosen weeks ago and we recieved a text the night before flight that our seats were changed . They put our 2 year old by himself in tow 38 and the rest of us in tow 5&8 and told us we had to figure it out and ask passengers to switch . Hey made no effort to accommodate"

Prós: "I loved the fact that our meals, drinks and seat allocation was included in the price. The staff at Azores air was excellent. The flight crew was friendly and it was a smooth flight that took off and landed on time."
Contras: "I bought the ticket through lastminute.com everything I had sent to me said I was on a TAP flight. It was a shared flight and I actually had to check in with Azores Air. This caused me a lot of stress as when I called lastminute.com to find out what was going on as TAP didn’t have a flight leaving to my destination it was only after several minutes of conveying there was no Tap flight that the customer service rep said oh you are to check in with Azores Air."

Contras: "They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako"

Prós: "I had injured my ankle prior to my trip and everyone was so sweet and accommodating-"

Prós: "Good flight, nice crew. Food was just ok."
Contras: "Food was bad"

Contras: "Expect major delays"

Prós: "Jetblue airplanes"
Contras: "I went to kayak.com to book a flight,kayak booked it threw flyus who booked thru sata aero..This was such a pain to deal with.My sata flight was delayed so much i Missed my connecting flight.Sata was closed so i had to get hotel room on my own accord.If I book thru kayak,kayak should be my contact,not the 3rd party.I wasted so much time and stresse. So much dealing with tracking down my info.For future travel I will consider other websites due to the complexity of your booking methods :/"

Prós: "Pontualidade. Tripulação"
Contras: "Assento avariado"

Prós: "new plane with very few passengers"
Contras: "The flight from Boston to Ponta Delgada was cancelled twice-- More than 30 hour delay"

Prós: "Nothing"
Contras: "No organization."

Prós: "The airline crew/staff was FAR MORE SUPPORTIVE than I have experienced in more than a dozen top ranked airlines. In particular, there was a crew member named GONCALO RODRIGUES, who seemed to have led every other member to perform at their best, by his model of service toward the passengers (customers). Such a staff can/must be utilized for training purposes and be rewarded in order to follow the concept of continuous improvement and stay abreast with leading airlines..."
Contras: "There are a few points that need to bee taken into serious consideration - for instance - like as below: 1. More choice of meals on board... There was ONLY PORK containing meal served during the flight and nothing else was available, which came as one big surprise. 2. My Baggage did not get boarded... and had to waste a great deal of time... The misplaced baggage staff member at the Toronto airport need more training toward customers' satisfaction. 3. More choice for on-board entertainment"

Prós: "The staff were nice, I was sitting in a bulkhead seat so that was nice to have extra room."
Contras: "There was no entertainment (broken) and the meal was not the greatest."

Contras: "We missed the plane from Boston to Denver but it turn out good. We were tired anyway."

Prós: "nothing"
Contras: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Prós: "Nothing."
Contras: "They kicked me off a flight 12 hours before departure, after booking months in advance, because they overbooked. No refund."

Prós: "It was clean."
Contras: "The vegetarian meal flying to the Azores was good but coming back to the US it was awful."

Contras: "Currently sitting waiting for gate."

Prós: "The price was right. All pre-flight personnel were very helpful and friendly. The flight was short and did exactly what it was intended to do."
Contras: "Don't expect any entertainment or decent amount of room. They cram you on and off you go. Worth it for me ..."

Contras: "The flight was delayed as usual. First class was very mediocre. There was no inflight movie, tv or music. First class doesn't feel like a first class flight."

Prós: "Everything was smooth and comfortable"
Contras: "There is no in- flight entertainment."

Prós: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Prós: "Crew was professional. Flight was on time. Food was decent and seats were comfortable."
Contras: "Long flight for no entertainment. We were fine with kindles, without would have been a long boring flight."

Prós: "Professionalism presented in a relaxed way!"

Prós: "the crew were nice and the food was free"
Contras: "Because we didn't get the required boarding passes in Barcelona (and didn't know we needed them) when we got to the Azores we had to run around through additional passport control, to the ticket desk because the gate agent had no means of issuing a boarding pass, back through security, through more passport control. Stupid. The plane itself was really uncomfortable, and being stuck in the tiny seats surrounded by screaming children, with no wifi or in-flight entertainment was torture."

Contras: "Service. Food. And the return was worse - they cancelled two consecutive flights with no notice, causing us to stay three extra days, incur connection fees, other costs, and they could care less. Wound up flying to Lisbon on Ryanair. SATA says no refund. Worst airline in the world. We would never go back to Azores, thanks to them."

Contras: "We were delayed again"

Prós: "Flight cancelled, were told we'd be called the next morning to reschedule but weren't, an hour on holdeach time we called, rescheduled a flight with extra stops 2 days later, was actually booked on a different flight, and were told we were actually only on standby when we arrived at the airport."

Prós: "We read several bad reviews of Azores Airlines but our flight over to the islands and back to Boston was smooth riding and on time if not early. Our three interisland flights were also easy and on time, staff great."

Prós: "Nothing"
Contras: "See above comments"

Prós: "Asked for emergency seat, so space was not a problem. Temperature was cool. Seat uncomfortable."

Prós: "Nothing"
Contras: "Flight got cancelled and passengers were left hanging at the airport overnight sleeping on a cot. And refunds are a big hassle after the cancellation. Worse experience ever."

Contras: "Flight was three hours late, missed connecting flight, staff was poorly organized and kept shifting gates, "business class was nothing more than a wider seat - food and service no better than in economy."

Prós: "Nothing"

Prós: "the crew is nice"

Prós: "The crew was very friendly and boarding was pretty fast"
Contras: "No tvs for movies. To much drink were offered and a guy next to be got drunk and then was acting inappropriate"

Prós: "The flight crew was absolutely wonderful and very helpful with our 3-year-old son. He keeps asking to go on plane again because of how attentive they were and made his trip very enjoyable."
Contras: "No entertainment at all. The seats could have more recline as it was an overnight flight and nearly impossible to sleep. The trays for business class are so close that it is awkward and uncomfortable to use."

Prós: "The crew is very friendly and helpful."
Contras: "They crammed way too many seats into the planes; it's really awful if it's a full flight, and if you're claustrophobic or prefer space around you, forget it! When the guy in front of me reclined his seat, his head was practically in my lap. Some tray tables were broken. The planes seem old. But it's the only airline that flies to the Azores from the U.S., I believe, so this is the only option. They also very slow, and we left late to and from the Azores."

Contras: "Was too tired and worn out to really care after the long delay. Won't fly this airline again."

Contras: "The delay of over 12 hours was terrible. I'm sure most people will complain as everyone was furious. The staff didn't provide any guidance towards what the problem was or how long we could be waiting. Their communications were guesses at best."