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Room was nice and clean the restaurant next door had Goidelic food but is expensive. They have a sweet white wine, it's a chateau st Michele I think that is excellent. The room is not extraordinary, it's a hotel room, ours had a view of the parking lot. The parking is valet only which I'm not a fan of.
Very nice hotel and use of the spa facilities was a wonderful perk! Loved it!
spa was very nice (steam room and jacuzzi especially). hotel staff was always pleasant. breakfast was plentiful. good location--very quick drive to downtown portland. hotel was very quiet. beds were comfortable and windows were large (probably better to have a river view--ours was a "hillside view" of an office building). parking was overpriced--at the very least, having a valet was a little silly (the valet would essentially run across the street to get our car, which we could see from the front of the hotel. also, we came in late a few times and had to park ourselves). the valets were always very nice, however.
Room was comfortable. Place was far from anything (shopping, business district, major transportation). Also, phone was broken and showerhead didn't work well.
Our brunch at the restaurant was awesome. We were so happy to hear that they provided a free shuttle downtown, that was really helpful. The bed was so comfortable and all the towels and linens were super soft and luxurious.
Location was nice. Quiet, nice staff. No room facing the river has a river view, just a view of the trees but it still peaceful. The rooms are outdated. The bed (mattress)has been used for some time, it was like sleeping in a hole. cleanliness was fair, could be better. Overall it was a solid 3stars no more.
the hotel staff did a very nice job of accommodating some specific requests, in collaboration with the hotel restaurant. contacting hotel personnel by phone was a chore - I was shuttled back and forth between the front desk and reservations until I found the right person.
As almost all travellers to this location (out of city center) arrive by car, they need to more prominantly warn customers that the actual cost for a night stay includes $30 charge.
valet was excellent river walk a nice distraction everything was just so average i might as well stayed at embassy suites the carpet in the hallway was pretty ugly
Loved them location. Beds were very comfortable. The spa was great....loved the massage There was no shared (male/female)whirlpool or sauna areas. Would have used those more if could have used with my husband instead of in the locker rooms as separate facilities
Great rooms Paying $19 for parking!
comfortable beds, scenery, walking path, restaurant I asked for a quiet room. I was told I had one but it was near the elevators. I also requested floor 4 or 5 but was told not available. A lady checked in, was told her mountain view room was not available and she was upgraded to river view at no charge, upper floor. this was after I checked in. The staff could have accomodated me but didn't.
Equipe muito simpática e prestativa. Quarto limpo e tranquilo com muito espaço e tomadas (incluindo entradas USB). Perto o suficiente de Portland para fazer uma viagem de um dia inteiro até lá, mas sem os preços altíssimos de Portland! Definitivamente ficaríamos aqui novamente. Voltar à estrada foi um pouco complicado, mas não muito ruim.
We booked a 1-King-bed room. Our 5yr old grandson ended up coming with us, so we called & asked if we could switch rooms. The very pleasant woman said, "Oh, you don't need to - there's a hide-a-bed in the room." When we arrived after 9pm, tired after driving all day, the man at the front desk said they don't even have hide-a-beds anymore. We were forced to pay $10 more for the last 2-queen room. Irritating.
People at the desk were very friendly. The area had a couple sketchy characters about and the night desk clerk roved the premises for safety. Loved that since I was walking the dog alone. Overall a great stop for the cheap cost.
For the money, this was a great value! The price was so much better than the airport hotels, and it was only a few exits SW of downtown on I-5. The property was VERY clean, very nice and well-kept. For an independently owned hotel, the owners have obviously worked very hard to keep pace with the offerings of the major chains. I would definitely recommend. I do wish the breakfast was a little more robust (eggs, or bacon or sausage), but really the food was fine for the price we paid for the room. No complaints, really.
Proprietor Harry was extremely responsive when we complained about room and switched us immediately.
location good Smell from cleaning spray and previous smoker. Mattress lumpy