Friendliness and accomodation by the staff and overall luxury of facility not applicable
First time to Portland and The Nines had it all, location, convenience, style, etc. i booked off Kyak and couldn't be more pleased. I expect to be back multiple times next year.
Room was beautiful, bell staff was extremely great and cheerful! Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.
great room, excellent restaurant
There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.
The view was beautiful. Very nice employees.
Location is great, facility is amazing, and staff was exceptional! Bed was a little firm but still got a good nights rest.
The location on the water front is potentially nice. (1) Took well over 1 hour to check in at 2;30PM -- no rooms available! (2) Noisy. Lots of ambient street noise
they brought a mini-fridge on request. lots of plugs for charging. Nice location, close to waterfront park and quieter than mid town locations.
We were able to walk or catch the trolley and go anywhere we wanted. It is quite central so we could see lots of attractions Great place
very walkable, close to theater and parks, walk to the river, I like a firmer bed but no one else in the party had bed issues
Staff attentive to requests and very personable! Everything was super clean.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
Hotel tranquilo e confortável, com localização central, funcionários atenciosos e uma agradável atmosfera de convívio.
Vista, limpeza, habitabilidade, serviço A cama machucou minhas costas (não é normal), jacuzzi barulhenta, zapear pelos canais de TV era um pouco estranho.
Restaurante foi ótimo. O quarto era limpo e confortável.
A moça da recepção foi excelente. Primeiro eu fui para o Hilton errado, que fica em frente, e ela fez o meu check-in da mesma forma. Depois, minha esposa e eu fomos conhecer a cidade. E lá estava ela na recepção. Ela nos deu ótimas orientações e ótimas sugestões. Loiro de óculos. Adoramos tudo
Excelente localização Excelente equipe Limpo Manobrista Estacionamento muito caro Estacionamento sem manobrista do outro lado da rua Quartos semelhante aos hotéis mais baratos orçamento fora do centro da cidade
A equipe foi muito agradável e útil. Sem ventiladores no banheiro, a vista era fraca, sauna e sala de vapor ficam em outro edifício, o que eu achei irritante.
Eu estava quase terminando de fazer o check-in quando me disseram que haveria uma taxa de check-in antecipado de US$ 25.
Excelente localização. Era bom e limpo. A equipe é simpática O quarto em que ficamos é um quarto standard com cama king size. É minúsculo. Acho que era pra ser para um hóspede só. Meu marido e eu nos sentimos confinados. Não há Wi-Fi gratuito no quarto, apenas no lobby.
Sem academia no local. Sem água no quarto. O pequeno-almoço não está disponível antes das 6:30 am.
Adorei a qualidade do serviço ao cliente, comida e localização. Eu não gostei de pagar US$ 5,00 por uma garrafinha pequena de laquê
Location was walking distance from Portland Art Museum, Powell's and Keller Auditorium. Bed was uncomfortable the first night.
The place was run-down - old, creaky, smelly, and institutional - like a jail. The TV buttons did not work. I am not picky about decor, but the concrete painted walls and worn old carpeting were downright unpleasant. Better to stay at the Motel 6 just across the river for even cheaper (which we did after cancelling the 2nd night's stay upon arrival) and much less decrepit.
Room was desent i was not aware that the dormitory area is for 30 and under. I do not think that's fair. This crucial bit of information was not availiable online unless you lol for it. So I was forced to get a more expensive hotel.
It's right in front of the MAX light train and PSU. Perfect location to explore the city. Overall quiet and comfortable environment, friendly staff at front desk. Very comfortable bed. Quick check in and check out. One day room service was skipped (Saturday). There were no trashcans in the room and the counter space in the bathroom was very limited.
the room was big the noise of the bath room
The AAE Portland Downtown Value Inn is clean, comfortable and located on the Portland Streetcar line adjacent to Portland State University. Nothing fancy, just great value.
Great location, cheap rates, free parking + internet. Room was poorly lit and a bit noisy due to what sounded like an air compressor on the downstairs floor.
Within walking distance of downtown and nicely located close to the University. The Max stop is right at the hotel. A little rundown, strong odour in the reception area, heating was not great.
The location is great, very close to some great food trucks. Also one of the easiest for transit since the green line ends right here. Close to the University. Microwave and fridge included. Great heating/ A.C. unit. Very nice staff. You get what you pay for! Stains in the carpet, nightstands blocked outlets and switches (easy enough to move, but still), very thin walls so able to hear (and feel!) the streetcars movements and other guests. Biggest downside was that the room key was similar to USB stick, so easy to lose (I did) and had to pay $5 to replace it. Reasonable enough fee but had it been a traditional 'credit card' style it would have gone in my wallet and not been lost.
I liked the location which is really good one (near the street car, metro and PSU) The cleaning of the rooms isn't up to standards as there are many times where not fully cleaned due staff availability. Also the bed cover wasn't truly clean!!
It is right next to two streetcar lines. Easy walking distance to everything. Plus Portland is great! The hallways had a musty odor.
The price was excellent and the room was clean. The floor wasn't level and there was no trash can in the room or bathroom.