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Paul at the front desk is awesome! Any questions we had he had the answers for us. Whether it was dining or entertainment he knew it and provided it! They need a mini fridge in room is all I can think of.
Comfortable spacious lodging well situated to the dining and pub opportunities in the small town center. The gracious lobby had multiple great game trophies to admire and inspect. Staff was welcoming. Great self serve breakfast in a large dining area. Our room with the king size bed had an excellent mattress, much appreciated after a day of exploring the Park.
Friendly staff, comfortable rooms, rustic decor, pool, dry sauna, fitness room and breakfast all worked for me! Easy location to main street and park. Value price for end of season. I enjoyed my stay and would recommend.
Mediocre Our room was too small, bed too small, and it smelled of cat odor for $250 a night online. Our friends down the hall had king bed, large bath with granite counters,& frig. for the same price. We had a small closet 6 in.deep , only room for 3 garments on each side. Breakfast was average and very crowded. Location was good and close to main street. We would not stay here again. I tried to fill in the survey
Close to Yellowstone park entrance and the Rendezvous ski trails. Exceptional value. Very comfortable room. Breakfast included, and involves the use of paper plates and bowls instead of the usual styrofoam, which was appreciated.
We enjoyed our stay in West Yellowstone. I was happy with the Holiday in because I was looking for a two bedroom suite and this was very nice. It was a little bit expensive and didn't include breakfast but would definitely stay there again.
Room was clean and property was nice. Prices for meals in resturant were very high, but everything in West Yellowstone, MT was overpriced. Holiday Inn is very convenient for visting Yellowstone National Park.
When I booked this hotel I was a bit hesitant on how it would be but all my fears were quickly reversed! Great staff, clean lobby, amazingly clean bathrooms, Eco-water fill (near restaurant you can refill your water bottles with purified water which was very nice) quiet and relaxing atmosphere. Everything I was hoping for and then some. Only downsides, at least to us and this is probably due to the fact that we live in vegas and are used to a 24 hour town, the breakfast does not start until 7 which is late to us. We went into the park at 6:15am and wanted breakfast before but no chance. Make sure you know when you are going places if you pay the extra for the breakfast tickets. We ended up wasting 2 for this reason. The second morning we did get breakfast and used the coupons but we did have a couple issues. The waiter told us his life story and how he was not a morning person and would probably screw up our order, well he did. This annoyed us, he also told us some of the issues with t...
We really enjoyed this hotel. Our room was huge and everything was sparkling clean and looked new. Maintenance was excellent. I wish it offered a free breakfast.
We loved this place. It was very convenient to the park and could walk anyplace in West Yellowstone. Room was larger than normal hotel rooms and very pretty and clean. I would definately stay there again.
This is the best of the lot in West Yellowstone. Good restaurant, heated pool, laundry room, nice bar, gambling. You are going to overpay to stay in this town, but it is a fantastic location if you can't stay in the park. The breakfast (not complementary) quality was very good and the bar has an absolutely fantastic selection of local microbrews if you like that sort of thing. HD TV in the room was an added plus. The place was undergoing major renovation when we stayed so it will likely be nicer afterward. The staff was kind enough to ship our daughter's beloved stuffed cow back to us in Texas after she forgot it. We used everything there with no problem: the bar, the restaurant, the laundry room, the pool. I recommend with the understanding that it's more expensive than a Holiday Inn ought to be. Quibbles: beds a tad small; internet in business center was slow.
Staff friendly and helpful, the rooms were clean and well kept. Location was right outside West Yellowstone National park entrance. Plenty of restaurants nearby and inside hotel.
Expensive, out dated rooms in needs of renovation. Noisy, with thin walls. You can hear all conversations from your neighbors. Had to get up twice to report a noisy neighbor above me. The staff finally did something on the second request. In fairness, the hotel management refunded one nights stay as compensation. Will not stay there again.
We were in town visiting our son and wanted more than a hotel room. We were gladly surprised when we arrived as the room was very clean and spacious with an in room refrigerator and separate sitting area. It is located within walking distance of Main Street, West Yellowstone as well as the entrance to West Yellowstone. We will definately stay here again.
This was one of the best hotels we've stayed in. We got one of the king rooms with hot tub and loved it. We will be staying there many more times.
The rooms were older but seemed fine except for a noisy air conditioner. However, the service at the resturant was lacking and the food was poor especially for the price. Our waitress did not have any patience for children. Other than that, we enjoyed Yellowstone alot, very beautiful and fasinating.
Great location, close to everything. Very nice hotel, rooms were clean and staff was very friendly. I would recommend this hotel and I am very picky.
The room was clean, spacious, and comfortable. Beds were comfortable. Bathroom was very clean. Bathroom was small, but not uncomfortably so. AC worked well and maintained a consistent room temperature. Internet connected quickly, and was reasonably fast. Big selection of TV channels. Very friendly and helpful staff. Very good value. Convenient location, easy walk to restaurants, bars, and shopping. If you recognize that this is an older, classic style (with real room keys) travel-motel, and have reasonable expectations, you will love this place! Tight parking.
The bed was comfy and soft and the rim was clean. The breakfast was very mediocre for the price of the hotel.
Staff were very helpful even when the cattle bus arrived with 60 people standing in the lobby and we could not even get in to go to our room! The TV is much too limited with no direct TV or good channels and no guide for the channel list!
The check-in staff were very helpful in getting me a room that suited my needs,Very convenient to Yellowstone Park. Breakfast was mediocre. My room was not cleaned well.
The hotel was comfortable and convenient. The continental breakfast did not meet my expectations.
A really fantastic place to stay over night near to the Yellowstone Park. Good price, great service - recommendable!
Good location for national park as well as within West Yellowstone. Room of adequate size (spacieous) Air conditioning loud and cannot be well controlled (heard advice to another guest: just unplug it, this is the only way to make it off and quiet)
Excellent location. Nice big room with fridge and microwave. The hotel is only a few years old but it already needs a renovation. The staff wasn't very friendly. We also find the hotel overpriced.
Da qualidade e limpeza do hotel. Permitir check inmais cedo. So pude entrar as 16h e cheguei as 10h apos longa viagem.
A proximidade com o parque Yellowstone e ficar na cidade de West Yellostone que é muito bonita e tem outlets ótimos. Se o quarto tivesse geladeira,microondas ficaria ótimo.
Bed was comfortable. Very small unit. Spartan. Bathroom was walk in-back out.
Room had a cabin feel on the inside, a crap motel on the outside. Staff was young, hep and very nice. Wanted to ask them if they were being held there against their will ... 'Blink three times if you need help '. West Yellowstone is the Tijuana of the park...avoid it. Go to Jackson instead and actually enjoy your vacation. Yellowstone NP was awesome. Paper thin walls. Cramped. Rip off prices, even though it was probably one of the cheapest places in town. I guess I got what I paid for. Will NOT stay there again. Maybe I should have pitched a tent.
Kind staff, comfortable bed breakfast is not good
It was clean and quiet. The breakfast was adequate. There was still a lot of ice in the parking lot, probably not their fault!
Proximity to Yellowstone Room was old and drab. If this motel wasn't close to Yellwstone this room would be priced at $ instead f $----
Very good to stay Clean, bigger room space
Very close to Yellowstone. The price was what the season and the area command. We did feel for the price charged it should have been more upscale. The parking situation is just bad. Limited spaces and the lot is only partially paved. WiFi is poor. Times out quickly.
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Horrible condition. It's not that clean. The toilet breaks a lot of times... Bathroom is very small. The air condition is so loud.
The staff at Days Inn West Yellowstone was friendly and helpful. The continental breakfast was served in generous helpings at the neighboring restaurant. I also appreciated the mini refrigerator, microwave and flat screen television. My room at the Days Inn West Yellowstone was in poor repair. There were cracks and small holes in the drywall in the bathroom.
it has microwave and fridge. I lost my Pandora bracelet and another very important bracelet. I left them on the bed. There's no way they can miss them when they made the bed. And they told me that they change the sheets everyday even the same guests stay in the room... So they might have picked up the bracelets with the sheet and get lost in the laundry... I found it really difficult to believe that statement. But that's what they insist, I don't know what else I can do... If the staff only made the bed, there's no way they can miss it... if you did miss it and tried to pull out the sheet to change it, they should have fell on the floor and at least you can hear something... I am still really upset about the careless housekeeping...