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Room was beautiful, bell staff was extremely great and cheerful! Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.
great room, excellent restaurant
Friendliness and accomodation by the staff and overall luxury of facility not applicable
There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.
First time to Portland and The Nines had it all, location, convenience, style, etc. i booked off Kyak and couldn't be more pleased. I expect to be back multiple times next year.
Eu estava quase terminando de fazer o check-in quando me disseram que haveria uma taxa de check-in antecipado de US$ 25.
Excelente localização Excelente equipe Limpo Manobrista Estacionamento muito caro Estacionamento sem manobrista do outro lado da rua Quartos semelhante aos hotéis mais baratos orçamento fora do centro da cidade
Excelente localização. Era bom e limpo. A equipe é simpática O quarto em que ficamos é um quarto standard com cama king size. É minúsculo. Acho que era pra ser para um hóspede só. Meu marido e eu nos sentimos confinados. Não há Wi-Fi gratuito no quarto, apenas no lobby.
Adorei a qualidade do serviço ao cliente, comida e localização. Eu não gostei de pagar US$ 5,00 por uma garrafinha pequena de laquê
A equipe foi muito agradável e útil. Sem ventiladores no banheiro, a vista era fraca, sauna e sala de vapor ficam em outro edifício, o que eu achei irritante.
A moça da recepção foi excelente. Primeiro eu fui para o Hilton errado, que fica em frente, e ela fez o meu check-in da mesma forma. Depois, minha esposa e eu fomos conhecer a cidade. E lá estava ela na recepção. Ela nos deu ótimas orientações e ótimas sugestões. Loiro de óculos. Adoramos tudo
We loved this hotel. Luxurious bed, gorgeous decor and details, accommodating staff and reasonable rates- we will be back!! $42 for overnight parking was silly overpriced.
The hotel was excellent, and the staff went above and beyond to ensure we enjoyed our stay. The room was large and comfortable, with very nice toiletries provided in the spacious bathroom. The location is perfect, down the street from food trucks, great restaurants, and only a short walk to great tax-free shopping. We will definitely consider staying here again. Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.
The quirky decor and the friendliness of the staff. Everything was fine. No complaints.
They could do themselves a lot of favors by improving their bedding, especially the pillows. We both had a lousy night's sleep.
From the moment we checked in and throughout our stay the staff went above and beyond to ensure that our every need was met. Incredible customer service and amenities.
Friendly staff; fun, funky decor; nicely situated downtown; and one of the best workout facilities I've seen for a hotel this size (a few elliptical machines, weights, cable machines, pull up bar, etc.). The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.
The coffee was out before 5:00AM...excellent for an early riser. Running maps were sweet. Complimentary adult bevs in the living room...how relaxing!
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
Staff attentive to requests and very personable! Everything was super clean.
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
People at Kimpton hotels are amazing across the board but we found the team at The Vintage to be especially kind and caring. From the front desk staff to the bartenders we had great conversations with each person we met and that made it feel so welcoming. We'll definitely be going back.
Liked the style of the hotel lobby and rooms. Actual size of the room was tiny and way overpriced.
The bed was very comfortable and the room was clean and spacious. The staff was courteous and helpful. The fitness center was disappointing in size and equipment available. It reminded me of fitness centers in 2 & 3 star hotels. On line it said there was a coffee/shop and bakery at the hotel and there were none. Online it also implies there was a spa but there was not. The front desk clerk said they could call someone off site to come to our room. One tiny window in the room. Paid approx $350 a night. Way too expensive for what it was.
Room, hotel, staff, service, awesomeness Single ply toilet paper
Hotel tranquilo e confortável, com localização central, funcionários atenciosos e uma agradável atmosfera de convívio.
Restaurante foi ótimo. O quarto era limpo e confortável.
Vista, limpeza, habitabilidade, serviço A cama machucou minhas costas (não é normal), jacuzzi barulhenta, zapear pelos canais de TV era um pouco estranho.