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Room, hotel, staff, service, awesomeness Single ply toilet paper
Liked the style of the hotel lobby and rooms. Actual size of the room was tiny and way overpriced.
People at Kimpton hotels are amazing across the board but we found the team at The Vintage to be especially kind and caring. From the front desk staff to the bartenders we had great conversations with each person we met and that made it feel so welcoming. We'll definitely be going back.
The bed was very comfortable and the room was clean and spacious. The staff was courteous and helpful. The fitness center was disappointing in size and equipment available. It reminded me of fitness centers in 2 & 3 star hotels. On line it said there was a coffee/shop and bakery at the hotel and there were none. Online it also implies there was a spa but there was not. The front desk clerk said they could call someone off site to come to our room. One tiny window in the room. Paid approx $350 a night. Way too expensive for what it was.
Restaurante foi ótimo. O quarto era limpo e confortável.
Vista, limpeza, habitabilidade, serviço A cama machucou minhas costas (não é normal), jacuzzi barulhenta, zapear pelos canais de TV era um pouco estranho.
Hotel tranquilo e confortável, com localização central, funcionários atenciosos e uma agradável atmosfera de convívio.
Located close to downtown shopping and Keller Auditorium. Staff puts customers first. In house restaurant is fantastic. Excellent wait staff and food is great. Great outdoor patio with gas fire pits. Rooms not big, but very nice. Valet parking adds $35 per night. Would stay there again. $35 valet parking not mentioned in booking.
Outdoor fire pits. Didn't work: AC, tv. 5$ for a bottle of water when the room is 200$ per night and tap water is gross seems cheap. Resturant was very expensive.
Nice location, lots of the city is walkable from here. The lobby is beautiful and the front desk staff made us feel very welcome. Once you get out of the lobby, the floors felt a bit dingy like they needed new carpets. The decor in the hallways felt a bit dated. Nothing particularly bad but just didn't feel quite polished. For the price I expected better.
The resturNt downstairs was very good and the rooms are clean... Small but clean. The shower was kind of cheesy. It's great if it's just a crash pad. The Staff and valet service were all very nice The smaller rooms, shower felt cheap with crappy water pressure.
The location and comfort made our trip an enjoyable first visit. Restaurant and accessibility from the interstate made it a stress free arrival, check in, check out... I don't know that we will stay at Modera for the price paid, again. Not a knock it is a gorgeous and friendly hotel. Great for a first visit.
Always enjoy the staff, the contemporary atmosphere, the location, and the garden with fire pits. This is my favorite place to stay in Portland for a reasonable price (the nines is great but expensive, and the loft is great but more for an airport stay). The valet parking was pretty good and free for my Prius (they had a special for "green" cars) and really helped to steal my stay (the nines did not offer anything like that). If there was anythInfo@VertebrataChiropractic.com I had a problem with, it was that once waited for 15 minutes for my car and when I asked about it, the valet had forgotten about it. He immediately remedied the situation and had the car in 90 seconds, but it would have been nice to have gotten it when it was first asked for. A small oversight, and overall does not take from my five star rating for this property.
I loved the front desk staff and the valet staff. Upon checking in, the front desk staff was extremely helpful with tips on activities in the area and food and restaurant choices. They didn't sound rehearsed with their suggestions. They really seemed enthusiastic about their choices which made us enthusiastic about trying them out. The valet staff was extremely friendly and helpful as well. We left some items in our car that they had parked for us and they offered to retrieve them for us while we waited in the lobby. They greeted us every time we walked in and out the door and just seemed happy to be working there and not just working for tips. The customer service was greatly appreciated! The main negative comment I have is that their elevator is rickety and loud. I guess because we checked in at night, we got stuck with the room next to the elevator and you really can hear it every time it goes up and down. Luckily, we were just so exhausted from our daytime activities, we didn't have the energy to complain. Also, the housekeeping staff was a little intimidating. At around 4pm, we went back to our hotel room to freshen up and noticed that our room had still not been made. No big deal. We saw the housekeeping staff in the hallway and decided to tell them they can skip our room, but we wanted an extra towel and a new garbage bag. When we asked them, the staff member demanded my hotel room number in a harsh tone and when I told her, she then shouted to her co worker in another language some verbiage while pointing at us. They had a conversation, that sounded like an argument to me, for a few minutes while we were standing there waiting for the OK to skip our room and give us a towel. Mind you, they were standing right next to the towel cart conversing in their language while I was standing there confused.
Location close to stores and downtown area Room was small. Bathroom was small. Bed was extremely loud and squeaky. Walls were thin
Windows open - - a great feature these days if you lIke a little fresh air. Wonderful staff and convenient enough location. A bit pricey, especially the valet parking.
We've been coming to Modera over the last five years, and not much has changed in that time. It's still a nice, modern hotel, but it's certainly not as hip as it once was. That goes for downtown portland in general, however. The front lobby staff is excellent as are the housekeeping staff. They seem to understand the hospitality services industry an do everything they can to make you comfortable. Hotel Modera continues to only offer valet parking. That's good because there is very little street parking; however, it's not good when the service is overpriced and the valets don't help with getting luggage in/out of the car. In fact, there's no offering to help in any way other than to hand you the valet ticket/keys. The lobby doors are not automatic, so while the valets stand around, you are convenienced to put down your bags, open the door, prop it open with your foot while you grab your bags and make a dash through. We haven't had this problem in the past, but the HVAC in our room was not heating, just blowing cool air. Turning the unit off resulted in the windows whistling due to the negative pressure in the room. The mini fridge stocked with overpriced drinks was also not working. So our room was cold and noisy, and the fridge was warm and quiet. The front desk staff offered to send someone up right away, but since my wife was still asleep and we were checking out in several hours, I declined, but the staff was very sympathetic. The bathroom in our king room was VERY close to the bed, and the sliding door didn't make it much of a 'privy'. I try to keep up with the latest building materials, so maybe the plastic tub liner that shifts up and down under your feet while taking a shower is new and fancy. I don't think we'll be installing one in our home. The hotel's bar/restaurant is unremarkable in all ways and does not stand up to the other great food and drink options in downtown or the east side. Overall, I think we are done with this hotel considering there are so many other options in the area that are better walking distance to good food and drinks.
The restaurant and friendly staff. In downtown Portland, but a bit far from certain attractions.
I checked into Hotel Moderna after a very long day of traveling and checking out of another hotel because if wasn't clean or at all what I was looking for. The guy behind the front desk, after hearing of my travel troubles, offered me free drinks in the hotel restaurant to make my day better. He also gave me a map of the city and marked his favorite places to hang out in sharpie. The front desk staff went above and beyond to accommodate me, which is exactly what I needed after the day I had.
Location and the complimentary wine social hour. Staff was very nice. The mattress on our bed was horrible! What other 4+ star hotel uses a mattress with springs in it? It was essentially just a box spring and so uncomfortable. Also, parking was $41/night, no free internet, or small breakfast offerings.
Great staff. Wonderful hosted happy hour with live music (piano). Great location.
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So many great things about this hotel! As a dog owner, I especially loved how welcoming they were to our four legged travel companion, from the Welcome! sign to the pumpkin biscuits at reception. Beautiful hotel and very accommodating staff! The bed in our original room was aging.. loud with springs that you could feel on one side. But after it was brought to the staffs attention. We were quickly escorted to a new (even bigger!) room. They truly seemed to be concerned with our satisfaction.
The hotel has charm and style. It has all the comforts you expect from a boutique hotel: great bed, great shower, really nice toiletries. We've stayed here a couple of times and everyone has always been nice.
Location Most uncomfortable hotel bed I have ever slept in.
Staff were excellent
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Great location! The dog odor was a bit offputting. We did not know that the hotel was dog friendly.
Unequivocally the best hotel in Portland. The notion that the Nines is rated five stars and the Monaco is only rated four stars is backwards. None compares. Nothing
Excelente localização. Era bom e limpo. A equipe é simpática O quarto em que ficamos é um quarto standard com cama king size. É minúsculo. Acho que era pra ser para um hóspede só. Meu marido e eu nos sentimos confinados. Não há Wi-Fi gratuito no quarto, apenas no lobby.
A moça da recepção foi excelente. Primeiro eu fui para o Hilton errado, que fica em frente, e ela fez o meu check-in da mesma forma. Depois, minha esposa e eu fomos conhecer a cidade. E lá estava ela na recepção. Ela nos deu ótimas orientações e ótimas sugestões. Loiro de óculos. Adoramos tudo
Adorei a qualidade do serviço ao cliente, comida e localização. Eu não gostei de pagar US$ 5,00 por uma garrafinha pequena de laquê
Eu estava quase terminando de fazer o check-in quando me disseram que haveria uma taxa de check-in antecipado de US$ 25.
A equipe foi muito agradável e útil. Sem ventiladores no banheiro, a vista era fraca, sauna e sala de vapor ficam em outro edifício, o que eu achei irritante.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.
Staff attentive to requests and very personable! Everything was super clean.
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.