Limpo, aconchegante (excelente cama!) e atenciosos. café gratuito no lobby. Sem queixas!
Tudo foi bom Os cobertores eram um pouco confusos ..
Nós ficamos duas noites para uma divertida viagem de fim de semana. As camas eram super confortáveis e a localização era ótima! A nossa parte favorita foram a bicicletas que eles têm disponíveis para você explorar a cidade!! Tivemos uma ótima experiência e recomendamos bastante este hotel!
Excelente equipe. Limpo. Sistema de aquecimento desatualizado. Não quis desligar a noite inteira em um de nossos quartos. Sem ar condicionado. Roupa de cama velha. Lençóis desgastados.
First time to Portland and The Nines had it all, location, convenience, style, etc. i booked off Kyak and couldn't be more pleased. I expect to be back multiple times next year.
Friendliness and accomodation by the staff and overall luxury of facility not applicable
great room, excellent restaurant
Room was beautiful, bell staff was extremely great and cheerful! Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.
There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.
The location on the water front is potentially nice. (1) Took well over 1 hour to check in at 2;30PM -- no rooms available! (2) Noisy. Lots of ambient street noise
they brought a mini-fridge on request. lots of plugs for charging. Nice location, close to waterfront park and quieter than mid town locations.
The view was beautiful. Very nice employees.
We were able to walk or catch the trolley and go anywhere we wanted. It is quite central so we could see lots of attractions Great place
very walkable, close to theater and parks, walk to the river, I like a firmer bed but no one else in the party had bed issues
Location is great, facility is amazing, and staff was exceptional! Bed was a little firm but still got a good nights rest.
We loved this hotel. Luxurious bed, gorgeous decor and details, accommodating staff and reasonable rates- we will be back!! $42 for overnight parking was silly overpriced.
The coffee was out before 5:00AM...excellent for an early riser. Running maps were sweet. Complimentary adult bevs in the living room...how relaxing!
The quirky decor and the friendliness of the staff. Everything was fine. No complaints.
The hotel was excellent, and the staff went above and beyond to ensure we enjoyed our stay. The room was large and comfortable, with very nice toiletries provided in the spacious bathroom. The location is perfect, down the street from food trucks, great restaurants, and only a short walk to great tax-free shopping. We will definitely consider staying here again. Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.
They could do themselves a lot of favors by improving their bedding, especially the pillows. We both had a lousy night's sleep.
Friendly staff; fun, funky decor; nicely situated downtown; and one of the best workout facilities I've seen for a hotel this size (a few elliptical machines, weights, cable machines, pull up bar, etc.). The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.
From the moment we checked in and throughout our stay the staff went above and beyond to ensure that our every need was met. Incredible customer service and amenities.
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.
Staff attentive to requests and very personable! Everything was super clean.
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
Vista, limpeza, habitabilidade, serviço A cama machucou minhas costas (não é normal), jacuzzi barulhenta, zapear pelos canais de TV era um pouco estranho.
Restaurante foi ótimo. O quarto era limpo e confortável.
Hotel tranquilo e confortável, com localização central, funcionários atenciosos e uma agradável atmosfera de convívio.
Sem academia no local. Sem água no quarto. O pequeno-almoço não está disponível antes das 6:30 am.
A equipe foi muito agradável e útil. Sem ventiladores no banheiro, a vista era fraca, sauna e sala de vapor ficam em outro edifício, o que eu achei irritante.
Eu estava quase terminando de fazer o check-in quando me disseram que haveria uma taxa de check-in antecipado de US$ 25.
Excelente localização. Era bom e limpo. A equipe é simpática O quarto em que ficamos é um quarto standard com cama king size. É minúsculo. Acho que era pra ser para um hóspede só. Meu marido e eu nos sentimos confinados. Não há Wi-Fi gratuito no quarto, apenas no lobby.
Excelente localização Excelente equipe Limpo Manobrista Estacionamento muito caro Estacionamento sem manobrista do outro lado da rua Quartos semelhante aos hotéis mais baratos orçamento fora do centro da cidade
Adorei a qualidade do serviço ao cliente, comida e localização. Eu não gostei de pagar US$ 5,00 por uma garrafinha pequena de laquê
A moça da recepção foi excelente. Primeiro eu fui para o Hilton errado, que fica em frente, e ela fez o meu check-in da mesma forma. Depois, minha esposa e eu fomos conhecer a cidade. E lá estava ela na recepção. Ela nos deu ótimas orientações e ótimas sugestões. Loiro de óculos. Adoramos tudo