Front desk staff very helpful. N/a
The building was a comercial building refurbished.The rooms are very small.Dont have privte parking. The access to the hotel is very difficult by car.Dont have a parking in front of the reception to leave the luggages.
Rooms were smallish but immaculate and the trains were not intrusive for us., and the views good -- we could see the Bay! Location excellent for shopping, rugby at the Millenium Stadium and cultural events at the Millenium Hall and loads of cafes and restaurants within easy walk. Breakfast buffet good value and several Hen parties didnt cause any problems /noise. A great weekend, and Wales won!!!!
Friendly and helpful staff
very friendly and help full staff, great location will stay there again.
some confsion ober resevation as booked via booking.com, but staff were pleasant,confident and very efficient went out for breakfast as £15 seemed expensive.
Location, cleanliness and very helpful staff. None.
Staff, ambience, quality and value. Ideally located for city-centre attractions Didn't find any, except a room-mate who snored heavily!
Excellent location, excellent service, excellent hotel
Helpful and pleasant staff, good parking facilities, great outdoor area for al fresco dining and a Pims or three! No mini bar - and the mini bar/fridge was actually switched off so we couldn't even chill what room service provided.
prompt polite service,nicely decorated room Lights in the bar were too low and made you want to sleep!
Well appointed room with all of the amenities we needed. None noted.
Excellent check in allowed us to have linked for the family. Good breakfast but a bit pricey for a familyAcces Finding the hotel entrance by car is rather complicated
Óptima localização, central, mesmo ao lado da estação de combóio Cardiff central. Zona comercial e bares à porta em zona pedonal. Limpeza impecável, decoração moderna e funcional. Pequeno almoço adequado e facilidades para chá/café no quarto. Não ter computador no hall do hotel com acesso à internet. É um detalhe mas que seria útil para os clientes.
Conforto quarto. Pequeno mas o suficiente. Muito moderno e colorido. Optimo para jovens casais. A agua do chuveiro molhava toda a casa de banho e a toalha dos pés.
Hotel excelente. O atendimento foi ótimo, tinhamos chegado mais cedo e estavamos muito cansados e conseguiram um quarto que estava desocupado. A localização é ótima, do lado da estação de trem e perto de tudo. A cidade é pequena então dá para fazer tudo à pé. O hotel é novo, limpo e o quarto é bastante confortável. Excelente. Adoramos.
Nada O cafe da manha era pessimo. o banheiro horrivel
Para ser sincero apenas a sua localização, uma vez que está a dois minutos do centro de Cardiff. 1- O hotel está inserido num edificio antigo e necessita urgentemente de obras (exemplo as paredes estão a perder tinta). 2- Durante a noite é muito barulhento, é o barulho de portas abrir, o som das passadas no corredor devido ao ranger do chão de madeira. 3 -A casa de banho não reunia todas as condições exigiveis para um hotel de quatro estrelas.
Muito boa localização, no centro da cidade, mesmo junto ao castelo. Perto da estação. Acolhedor hotel de cidade.
Location was good and the price wasn't too high. Very damp and musty. The whole room abd the bed smelled like mould. Cleanliness was a problem. The shower was upstairs so far from the room. The breakfast was expensive and not worth the money. The staff were not very helpful. The room had a door to outside that was left open by the cleaning staff while we were out for the day. Very unimpressed.
espaço e comforto do apartamento
Limpeza do quarto, localização na zona central da cidade, simpatia dos funcionários e o preço reduzido.
Gostei da simpatia dos funcionários.
Optima localização do hotel, muito central, excelente acesso aos principais pontos turísticos da cidade. O Café-Jazz é muito simpático e agradável. Na casa-de-banho faz muita falta um chuveiro de mão no duche.
Proximidade muito barulho da rua
Very neat and clean, good staff No coffee facilities, no soap in bathroom
Staff very friendly and helpful.Close to city centre and Millenium Centre and very good value for money. Not enough channels on TV-had a double room and felt for the price could have been more channels on tv.
The staff was mazing and made a really big difference in my stay!!! None, everything was fantastic!!!
nice atmosphere, tv in the room really helped stairs and rooms were a bit bare
Staff were polite, courteous, and helpful. The general laid back layout was quite attractive. My "twin" room had a total of five beds, but no cupboard or wardrobe space whatsoever. No toiletries. Breakfast was awful - stale coffee, cereals and parties were all that was on offer.
Location, cleanliness, friendly staff Disappointing choice of evening meal - small portions and no desserts available.
Great staff, friendly and young environment, great location just in front of the Millenium stadium, clean room. An excellent pub on the ground floor. Free access to internet via three shared laptops. ----
I liked the convenience of the hostel, and the room was spacious, light and well designed.
New facilities, really good price for such accommodation offer. The facilities even better than a budget hotel. Staff are pretty nice. High security system which made me feel safe in stay. Continential breakfast included and also provide free internet service in reception area. Loads of travel information in the common room and kitchen. However, it definitely need to be improve for your fire alarm system and the professionalism of the cleaner! Because when I was stayed there, I was having an accident because of these two issues and caused me fall slipped on 4-step on the stairs and my lower back still very hurt and need to do further medical treatment. And it's totally ruin out my holidays in Cardiff. 1. How come a fault fire alarm could be as long as 10 minutes? 2. Why there was no caution sign for slippery floor after the cleaner swipe the floor? Or why not dry up afterward?? I really hope the hostel would improve those two issues!
The location is one of the best you can get in Cardiff. It was a last minute booking and I don't regret staying. Clean room, staff is very friendly, close to all shops and food. There is some mold in the bathroom and the furniture hasn't been updated since the 90's. The beds were so-so but I slept well so I can't complain too much.