Rooms were smallish but immaculate and the trains were not intrusive for us., and the views good -- we could see the Bay! Location excellent for shopping, rugby at the Millenium Stadium and cultural events at the Millenium Hall and loads of cafes and restaurants within easy walk. Breakfast buffet good value and several Hen parties didnt cause any problems /noise. A great weekend, and Wales won!!!!
The building was a comercial building refurbished.The rooms are very small.Dont have privte parking. The access to the hotel is very difficult by car.Dont have a parking in front of the reception to leave the luggages.
localizaçao qualidade da alimentaçao
Fomos muito bem recebidos, os funcionários são, na maioria cordiais, tem um excelente café da manhã. Acho que deveria ter intenet free, pois para utilizá-la nas dependências do hotel é caríssimo, e não dispor deste tipo de serviço, principalmente num hotel com tantas qualidades como o Park Inn, na atualidade é um atraso.
localização,decoração aproveitamento do edificio antigo .
O quarto é muito bom, limpo, organizado, e muito confortavel, o cafe da manha é bom, aconselho esse hotel a todas as pessoas...
Our stay at the Dexby was lovely & I would definitely look to stay there again next time I visit Cardiff. The rooms had obviously been recently refurbished and everyone was very welcoming. All in all, our stay was lovely and as it was only around 15 mins walk from Cardiff City Centre, everywhere was easily accessible.
It was only recently re-opened so everything was new as it had all been done out. Everything was very good quality and beautifully done. They were very helpful and even booked us a taxi. The breakfast was excellent too. Would recommend it and would stay there again. Nothing
very nice people and quiet grace fitment, great location and also great breakfast..love that^^^^^
very modern and clean room and stunning bathroom. Very helpful landlady who recommended somewhere to eat in the evening.
Very welcoming and obliging. Rooms were clean and comfortable.
Very friendly staff. Exceeded our expectations. Good central location. Rooms were of very high standard. Car parking very expensive.
it felt like a home from home. Cannot praise enough all staff, from room valets ,waiters/waitress to floor and front of house staff!
It was all excellent, from the reception staff to the room to the restaurant staff and food.
This is a good hotel with good facilities and excellent staff.
The room was superb and situated on a high floor as requested with a view over the gardens. Very welcoming staff and we had a very good dinner in the restaurant. Lovely spacious room and lots of interesting contemporary features. Very central for Cardiff shops etc. The breakfast was not very good as it was the buffet style with little choice. It would be a great advantage if breakfast could be cooked to order.
Good staff customer care, a great swimming pool and the restaurant menu was diverse and well priced. No
the excelent service provided by staff the bedroom was cold.
friendly helpful staff
High standards but very laid back and relaxing
location and friendly staff
very friendly and help full staff, great location will stay there again.
prompt polite service,nicely decorated room Lights in the bar were too low and made you want to sleep!
Excellent location, excellent service, excellent hotel
Friendly and helpful staff
Well appointed room with all of the amenities we needed. None noted.
Location, cleanliness and very helpful staff. None.
some confsion ober resevation as booked via booking.com, but staff were pleasant,confident and very efficient went out for breakfast as £15 seemed expensive.
Helpful and pleasant staff, good parking facilities, great outdoor area for al fresco dining and a Pims or three! No mini bar - and the mini bar/fridge was actually switched off so we couldn't even chill what room service provided.
Staff, ambience, quality and value. Ideally located for city-centre attractions Didn't find any, except a room-mate who snored heavily!
Excellent check in allowed us to have linked for the family. Good breakfast but a bit pricey for a familyAcces Finding the hotel entrance by car is rather complicated
The rooms are comfortable and nicely furnished, the pool and fitness centre is great if you want to work out or relax. The food is excellent quality, however the bar/room service menu could be enhanced with a few more options. Overall excellent value for money. The Internet is not available in all rooms. If the hotel sort this out it's the ideal location.
Convenient for millennium stadium
Comfortable room. Friendly staff. Good food. Excellent facilities. Lovely view over the lake. Problems with taxis - there didn't seem to be enough co-ordination between the reception desk & the drivers re. reference numbers.
Stayed here many times and always found that the restaurant is excellent. When I tried to book direct they quoted a very high price in comparison, even after Ive stayed there many times before.
Good location for Cardiff centre as long as you have a car. Good breakfast and pleasent suroundings
The location,facilities, luxurious bed and very accomodating & helpful staff Carpets seen better days & cars racing in shop car parks opposite made it impossible to get to sleep until the early hours
The restaurant staff were very helpful The decfinated coffee in the bar is £2.80 per cup and it was very hard to confirm it was coffee, it was undrinkable
Housekeeping was poor for this standard of hotel.
Value for money, excellent location Two single beds fixed together to give the illusion of one huge bed - it was so uncomfortable, especially in the middle
staff were wonderful not enough tea and coffee in room. did not know how to use heating in room first night so abit cold.
Good breakfast, very quiet for a Sat night, comfortable, clean, pleasing decor, good taxi booking by reception Smallest/cheapest wine at bar £5, high wifi costs, car parking charge when car park not secure and car registrations not taken by reception i.e. seems that anyone could park there for free. Being billed upon booking when website clearly stated charges on departure.
Excellent location at a very competetive price. Satff were very professional and helpful. can't fault it. Nothing
Convenient location for both Cardiff City & Cardiff Bay.
Quiet area within 10mins walking of centre. Good selection of restaurants on the quay 10mins walk as well.Room clean and good size.Large shower for a change.Staff very helpfull.
Very good location for Red Dragon Centre and Mermaid Quay. Not too bad for town centre. Good car park and helpful to be able to use beyond check out time. Staff very helpful. Difficult to find initially and not easy to find way in and out. The window in our room was fixed slightly open which made the room quite chilly on a far from hot June night!!
The location was great! The only problem was me & my husband had a twin room which was not ideal!! also no Bath, and the breakfast was not a great selection!
Room a little small when sofa bed pulled down. Would have preferred adjoining room for the children
Staff were always present and very helpful Room was cold as heating only activated by door card. However when raised with reception we were given 'dummy' cards
Having to pay extra for the carpark
I only booked this hotel as it stated parking. As anyone who works there or stays there will know its laughable trying to check in in a car when you dont know where to park. Wasted over an hr of our short visit trying to find out where to park as you need to park up to go to the desk to ask. I did send an email when I booked regarding parking and received no answer
Staff were excellent and so were the facilities and accommodation Stone cold plates at breakfast. Not very inviting for bacon and eggs.
Helpful,friendly and welcoming staff. Good breakfast - Veggie sausage was delicious! Dispenser in shower not working + shower a little difficult to use. My booking appeared to have come up with 2 adults only. However, I'm sure I booked for children as well.
Hotel was good, staff were good We only chose this hotel because your website advertised free parking which there was not. We ended up spending more than we could have as we would have chosen another hotel with cheaper parking
The hotel staff are very friendly, especially the night manager - Steve Wade. Easy check in and out system. The overall cleanliness of the hotel is excellent. Hotel is in a good location to go shopping around cardiff.
Great shopping facilities nearby. Car Parking - Should have discounted parking with local NCP
The bar did not stay open
No gluten free food available
nice location, you can walk to shooping, cinema , resturant, train station , the staff are helpfull. there is one thing new, check in by machine its amazing but i couldnt try it becuse i will pay cash . no internet free !!! and the prices for cards expinsive ( all pritish )
Staff were +++ friendly and helpful. Location was perfect for easy walking all around town. Clean and comfortable modern decor. Meals were good; breakfast buffet was open for early and late rises; it included quite broad and fresh selection. Easy 15 minute walk to main bus terminal (no need for cab to/from airport). Free newspaper available in morning in lobby. Small bar area near restaurant (generally quiet/civil- - not a sports bar or raucous neighborhood pub). Quick elevator service & quite halls on upper (room-level) floors. No wake-up call service (and our travel clock was broken); supposedly one could set an alarm via the TV, but neither we nor 2 staff members could figure out how to do this).
Staff were excellent, couldn't do enough to make our stay enjoyable. Room was comfortable and clean, and was above what I thought we might get. None
The most rude man on reception on our arrival
Warm room & on suite At @164.95 it was very expensive for what we got for 2 nites & had to pay for food on top. Alao the tv did'nt work properly. Some chanels had no sound. & when I rang reception was told that it was the same in all the rooms.
Quiet, Clean and Cheap. Rooms a bit small. Bath too slow to fill. Shower temperature difficult to adjust.
Unclean bedding e.g Blood
For a budget price the hotel offered a good menu. The meals were well served and of good quantity and quality. the car park was very steep. Under normal circumstances this is no problem but we visited during the recent spell of bad snow and ice.
close to cardiff we went to cardiff to watch the rugby both nights that we were at the hotel, there was groups of young males, drunk, on our balcony where the rooms were situated , shouting, screaming, singing and generally being disruptive between 2am and 5am before they finally went to sleep. The manager did ask after about two hours if they would be quiet, they took no notice and no further intervention from the manager came and, on the second night nobody came to them at all - disgraceful. When we complained they said that they had done thier best. we would NOT stay here again.
very convenient location for our visit to Cardiff castle
I did not get the room I booked, I booked a non smoking double room & was given a smoking room. The manager was less than helpful & we ended up in a non smoking twin. We were unable to finish our evening meal on the day of our arrival as the kitchen shut at 9.30. We tried to order a dessert & was told that it wasn't possible. This was at 9.45 & after a 4 hour jouney this was not very welcoming. Would not stay there again. The manager should Basil Fawlty in a good light!!
Staff were friendly and welcoming, excellent value for money.
Pleasant staff and reasonable restaurant No heat available in room in the morning even when outside temp was literally freezing
Para ser sincero apenas a sua localização, uma vez que está a dois minutos do centro de Cardiff. 1- O hotel está inserido num edificio antigo e necessita urgentemente de obras (exemplo as paredes estão a perder tinta). 2- Durante a noite é muito barulhento, é o barulho de portas abrir, o som das passadas no corredor devido ao ranger do chão de madeira. 3 -A casa de banho não reunia todas as condições exigiveis para um hotel de quatro estrelas.
Muito boa localização, no centro da cidade, mesmo junto ao castelo. Perto da estação. Acolhedor hotel de cidade.
space and facilities, as we had to stay indoors due to freezing temperatures outside food in the restaurant mysteriously less good than in the bar
room's were very well presented, clean and tidy, good size TV. it snowed night before , should of had salt on the path's and step's in morning, breakfast food too cold need to keep hotter.
Spacious room and very clean. Godd breakfast! Check in not permitted before 3pm. Very noisy outside and we were not informed of a building site next door whcih awokoe us at 7am!
Enjoyed the pool facilities. Also thought the restaurant was good. The lack of sound proofing in the room. Woken during night by noises from corridor - talking, footsteps, doors banging, also water from running taps and flushing toilets
Convenient to the M4 and various directions, and handy for leaving your car parked in the Hotel grounds whilst you use the local train close by to go into Cardiff city centre. Noisy at times with people coming and going and doors banging etc. with loud parties occuping the hotel.
Everything but the bed was particularly comfortable. Also lovely view. Nothing
the swimming facilities Bar meal prices were slightly high
friendly atmoshphere woken up at 3am due to drunken behaviour
A nice welcome, good facilities for the family, great breakfast and plenty of food to choose. The sofa bed sagged in the middle, children kept rolling together. Awoken by a disturbance outside the room in the early hours, unable to get back to sleep. Paths could have been cleared, very icey.
This was an excellent hotel, great facilities, fabulous food overall excellent value.