I loved the location and the staff was friendly, especially the new girl. The room was super clean and the bed crazy comfortable for a hotel. Unfortunately, many features in the room didn't work. The minifridge was broken, which was unfortunate as I had perishables. The plug for the drain in the bathtub was broken, sending all the lovely bath salts that came with the room straight down the drain. The television also didn't work, though that's lowest on my list. It was really unfortunate because it was ALMOST so perfect. (Fix the room on the second floor, very end of the corridor, and it would be a five star rating)
Do Quarto O sistema informatico é deficiente e o pequeno almoço poderia ser melhor.
Do sossego e da localização privilegiada, apenas a cinco minutos da Old Town. O serviço de restaurante também foi excelente. Penso que por esta altura já não se admite cobrar taxa pela utilização de internet nos quartos, até porque se trata de um hotel quatro estrelas, logo com preços acima da média... Da mesma forma, cobrar parqueamento ao ar livre, ainda que no parque do hotel parece-me muito desajustado...
The environement is very good in hotel
Gostei da localização. Fácil para quem chega a Riga de avião, e vem de autocarro para a cidade. Gostei também do P.A.. Já o quarto era consideravelmente pequeno, mas limpo, que é o mais importante. Alguns dos funcionários não primavam muito pela simpatia. Não apreciei o facto de não me terem avisado que a minha bagagem, que tinha ficado em Helsínquia, tinha sido entregue, de manhã cedo, do 2º dia da minha estadia. A desculpa avançada de que não sabiam a quem pertencia, quando a mala tinha uma etiqueta com o meu nome, não é aceitável.
a localızaçao os quartos sao muıto pequenos para um hotel 4 estrelas
A localização excelente Os quartos são muito pequenos e não há estacionamento
Tudo Os pequenos almoços podiam ter mais variedade de fruta
proximidade do centro e da estação
Excelente localização para quem usa tranporte público e para ir ao centro antigo
Localização e conforto, apesar das dificuldades em se operar o ar condicionado / calefação, e da TV a cabo estar inoperante nos 04 dias que passamos no hotel. Nos foi informado que o equipamento receptor do sinal da operadora foi danificado no hotel durante chuva forte e assim permaneceu. Acesso a internet gratuito porém deficiente e inoperante nas habitações localizadas nos andares mais altos.
Do atendimento do staff, das facilidades do hotel, da localizacao nao
Uma excelente localização e uma decoração muito agradável
Um servico eficiente. No entanto, gostaria que os funcionarios fossem mais simpaticos. Ver acima
localizaçao excelentew. Otimo custo beneficio. Staff muito atencioso. Construçao moderna e de bom gosto.
Da localização, do espaço e design do hotel. O problema da garagem de elevador não é significativo. Torna-se até divertido.
Tudo. Admirável a forma como o Hotel está decorado. A eficiência dos funcionários é excelente. É um Hotel a repetir numa próxima visita.
Gostei do facto de ter internet wireless gratuita em todo o hotel. Pude registar no congresso os apontamentos no computador e ir consultando a internet para pesquisas relacionadas, além de manter os meus contactos de trabalho.
da localização e envolvente. odiei o serviço de pequeno almoço. um serviço rudimentar, sem qualquer toalha na mesa, poucos empregados, que nada tem a ver com um 4 estrelas.
A localização do hotel, praticamente no centro de Riga; o restaurante no 26. andar, com vista espetacular da cidade antiga (vecriga); a atmosfera internacional do hotel (incluindo até setor de câmbio); breakfast buffet digno de louvor.
Genuine and friendly attention and service starting at recepion,extending to the restaurant and the smokers accomodatig bar and ending with the helpful porter .
the staff were excellent breakfast disappointing for this class of hotel
Beautiful hotel, charming staff, great food, superb location. I can't fault this hotel in anyway. Riga very nice also!
The breakfast buffet was wonderful. We thought the location was one of the best in Old Riga. The room could not have been better. It is not something we did not like, but we wish we had realized how formal their dinner restaurant was. Men in the restaurant were wearing tuxedos and we did not pack anything dressy enough to eat there.
interior design, good choice for breakfast, professional staff, location sigar smoke from the Pils Bar fills out the entire lobby, including reception, very unpleasant fact for non-smoking or allerrgic or pregnant guests, strong conditioning of the bar area needed!
Felt comfotable after 5 minutes of arriving at teh hotel both of us were knocked out by the relaxed atmoshere and design of the hotel.Enjoyed every minute. Only one problem the noise of shouting early morning in the street. But the windows had proper noise reducing insulation, I can't see what more could be have been done....
Location, building, facilities (except minibar), and first of all the fantastic breakfast. Minibar out of order - reported at reception - no repair in next 48 hours
The beds. I slept like a lamb. It was being renovated, so the view was obscured, but that was the only thing.
Staff were courteous and attentive, the hotel was attractively but comfortably decorated and furnished, and the rooms were comfortable and well equipped. The location is superb. Unfortunately, I chose to stay on the weekend when the bar and main restaurant were closed for refurbishment. It would have been polite to let me know about this before I made the booking.
Hotel staff was the best.
Serviço excelente. Conforto, quartos excelentes SPA muito fraquinho.
Conforto, design de todo o hotel, simpatia dos funcionários , localização O meu quarto ficava no último piso e ouviam-se ruídos até bem tarde, durante a noite - por cima localiza-se o ginásio que não tem hora de fecho. Proponho que o ginásio feche às 23h.
Amazing hotel with superb atmosphere. Very intimate and personal touch. First class service and staff. Everything exceeded our expectations. Highly recommended for a memorable visit.
The Hotel stuff is the best I've met. The location is excellent. I will stay only in this Hotel next my trip to Riga.
I was very impressed by the staff. All of them (though small in number) are absolute profs. Politeness and kindness to the guests. Eager to help. They helped me to get away from the city by train when almost there were no tickets (Iceland vulcan eruption). Free and fast Wi Fi. Very extravagant design and comfort rooms. The location is close to the Dome Square, in the heart of the old city and very accesible by the car from the river side. They call themself a SPA hotel, though you cannot really say it at all. They have only 2 small massage rooms, hammam and sauna (though sauna on the rooof level vith the city view). Like that almost all hotels can call themself a SPA hotel. The breakfast included is only the continental small version.
Attractive decor, friendly staff and great breakfast in a good location Lack of advertised roof top spa. Taxi driver had trouble finding it so better directions required. Lack of bath in "bathroom" as on booking form
we had an excellent experience...this hotel is highly commendable...special mention for the restaurant and the friendliness of the personnel...very good bed...quiet...in the heart of the "old city"...do you need anything more?
Very central location, walking distance from all interesting sites in Riga. Very friendly & competent staff. Hotel with historical character, yet fully modernized with nice Spa facilities.
Very confortable room,friendly sevice
The Best hotel in our life! The best personal! They help us with everything! They did our little weekend unforgettable! Good Breakfast! Personal in Spa very nice and professional! Room (deluxe suite) was amazing!!! And again... the best staff! If you need great hotel in the centre of the Old Riga - don't think - just go to this hotel!
Perfect place for a romantic weekend and for sofisticated city travellers. Superb concierge service. Gourmet breakfast a la carte ( the only option) was great but might be a disadvantage for business travellers as it takes a while.
The staff was extremely helpful and accomodating. Very Family Friendly. The food was excellent as well. Overall amazing stay!
First and foremost the staff were delightful. They were friendly, helpful at all times and very welcoming. It was one of our birthdays during the course of our stay and the hotel sent a complimentary piece of cake to our room as a birthday treat which was a particularly nice touch. The rooms themselves were spacious and the heated bathroom floor was a real luxury.
I really liked the hotel, staff helpfulness. However, as the level in hotel where they self-level building that is not exposed on Sunday the restaurant is a great lack of respect for guests. And surely I am not convinced that the explanation of staff in Riga, most restaurants have stopped running on Sundays.
1.Big, comfortable and nice rooms. 2.The dining is very tasty as in the best Michelin restaraunt. 3.Evening service.
First class service! Very central location, walking distance from all interesting places in Riga. This historical hotel with luxury atmosphere snd very new facilities (spa, swimming pool etc.). I looked for real Deluxe class hotel with swimming pool to relax , it's so important for me. And I have found it, it's Gallery Park Hotel! Especially I would like to say several words about Restaraunt: all the meal is the Art Object (very creative decorated and tasty). Everything exceeded my expectations. I recommend all to stay only in this hotel in Riga.