Helpful and pleasant staff, good parking facilities, great outdoor area for al fresco dining and a Pims or three! No mini bar - and the mini bar/fridge was actually switched off so we couldn't even chill what room service provided.
very friendly and help full staff, great location will stay there again.
prompt polite service,nicely decorated room Lights in the bar were too low and made you want to sleep!
Excellent check in allowed us to have linked for the family. Good breakfast but a bit pricey for a familyAcces Finding the hotel entrance by car is rather complicated
some confsion ober resevation as booked via booking.com, but staff were pleasant,confident and very efficient went out for breakfast as £15 seemed expensive.
Location, cleanliness and very helpful staff. None.
Friendly and helpful staff
Excellent location, excellent service, excellent hotel
Well appointed room with all of the amenities we needed. None noted.
Staff, ambience, quality and value. Ideally located for city-centre attractions Didn't find any, except a room-mate who snored heavily!
friendly helpful staff
It was all excellent, from the reception staff to the room to the restaurant staff and food.
High standards but very laid back and relaxing
it felt like a home from home. Cannot praise enough all staff, from room valets ,waiters/waitress to floor and front of house staff!
This is a good hotel with good facilities and excellent staff.
The room was superb and situated on a high floor as requested with a view over the gardens. Very welcoming staff and we had a very good dinner in the restaurant. Lovely spacious room and lots of interesting contemporary features. Very central for Cardiff shops etc. The breakfast was not very good as it was the buffet style with little choice. It would be a great advantage if breakfast could be cooked to order.
Good staff customer care, a great swimming pool and the restaurant menu was diverse and well priced. No
Beautiful hotel with the best staff
Very friendly staff. Exceeded our expectations. Good central location. Rooms were of very high standard. Car parking very expensive.
the excelent service provided by staff the bedroom was cold.
location and friendly staff
localizaçao qualidade da alimentaçao
Fomos muito bem recebidos, os funcionários são, na maioria cordiais, tem um excelente café da manhã. Acho que deveria ter intenet free, pois para utilizá-la nas dependências do hotel é caríssimo, e não dispor deste tipo de serviço, principalmente num hotel com tantas qualidades como o Park Inn, na atualidade é um atraso.
O quarto é muito bom, limpo, organizado, e muito confortavel, o cafe da manha é bom, aconselho esse hotel a todas as pessoas...
localização,decoração aproveitamento do edificio antigo .
bastante boa relação preço, qualidade e localização. Seria óptimo se houvesse melhor ventilação.No geral, é uma opção a considerar outra vez. Em dia de bastante calor poderá tornar-se pouco suportável.
localizacao 400 m da estacao de trem, breakfast reformar o chuveiro do hotel, pois sai pouco agua
do quarto e principalmente o cafe da manha colocar mais opcoes no cafe da manha
Proximidade do centro da cidade. Boa organização do pequeno-almoço. Disponibilidade e preocupação dos funcionários.
O quarto e a casa de banho são muito espaçosos. A decoração é muito simples mas a suficiente para o que se pretende num quarto de hotel económico. O pequeno-almoço é muito bem servido, com bastante variedade (atendendo até à categoria do Hotel de 2 estrelas), limpo e higiénico. O pessoal não interfere, é educado, consiso e simpático quando interpelado. Deveriam ter o cuidado de mudar ou limpar com mais frequência os cortinados do quarto e casa de banho (estavam encardidos de pó). Soubemos que todo o hotel foi remodelado há cerca de três anos, os cortinados pareciam estar pendurados há mais tempo!
Minha esposa e eu gostamos muito da localização, limpeza, café da manhã e aparência do hotel.
Staff were +++ friendly and helpful. Location was perfect for easy walking all around town. Clean and comfortable modern decor. Meals were good; breakfast buffet was open for early and late rises; it included quite broad and fresh selection. Easy 15 minute walk to main bus terminal (no need for cab to/from airport). Free newspaper available in morning in lobby. Small bar area near restaurant (generally quiet/civil- - not a sports bar or raucous neighborhood pub). Quick elevator service & quite halls on upper (room-level) floors. No wake-up call service (and our travel clock was broken); supposedly one could set an alarm via the TV, but neither we nor 2 staff members could figure out how to do this).
Staff were excellent and so were the facilities and accommodation Stone cold plates at breakfast. Not very inviting for bacon and eggs.
nice location, you can walk to shooping, cinema , resturant, train station , the staff are helpfull. there is one thing new, check in by machine its amazing but i couldnt try it becuse i will pay cash . no internet free !!! and the prices for cards expinsive ( all pritish )
I only booked this hotel as it stated parking. As anyone who works there or stays there will know its laughable trying to check in in a car when you dont know where to park. Wasted over an hr of our short visit trying to find out where to park as you need to park up to go to the desk to ask. I did send an email when I booked regarding parking and received no answer
Hotel was good, staff were good We only chose this hotel because your website advertised free parking which there was not. We ended up spending more than we could have as we would have chosen another hotel with cheaper parking
Great shopping facilities nearby. Car Parking - Should have discounted parking with local NCP
Helpful,friendly and welcoming staff. Good breakfast - Veggie sausage was delicious! Dispenser in shower not working + shower a little difficult to use. My booking appeared to have come up with 2 adults only. However, I'm sure I booked for children as well.
The bar did not stay open
Staff were excellent, couldn't do enough to make our stay enjoyable. Room was comfortable and clean, and was above what I thought we might get. None
The hotel staff are very friendly, especially the night manager - Steve Wade. Easy check in and out system. The overall cleanliness of the hotel is excellent. Hotel is in a good location to go shopping around cardiff.
No gluten free food available
espaço e comforto do apartamento
Gostei da simpatia dos funcionários.
Proximidade muito barulho da rua
Optima localização do hotel, muito central, excelente acesso aos principais pontos turísticos da cidade. O Café-Jazz é muito simpático e agradável. Na casa-de-banho faz muita falta um chuveiro de mão no duche.
Limpeza do quarto, localização na zona central da cidade, simpatia dos funcionários e o preço reduzido.
The location is one of the best you can get in Cardiff. It was a last minute booking and I don't regret staying. Clean room, staff is very friendly, close to all shops and food. There is some mold in the bathroom and the furniture hasn't been updated since the 90's. The beds were so-so but I slept well so I can't complain too much.