Encontra voos baratos de Lajes para Ponta Delgada (Açores)

Contras: "O uso de mascara não foi obrigatório"

Prós: "Not much. Poor service, bad crew"
Contras: "Better service"

Prós: "Sleeping."
Contras: "1 hour delay Duden to luggages!"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "New plane, great seating."
Contras: "Food should be tastier and boarding should be more efficient and on time."

Prós: "New aircraft had free Wi-Fi and lots of movies. Clean."
Contras: "First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them."

Contras: "Too cold on plane"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Pillows, blankets and earphones waiting on the seat and it was a lovely crew. Hurricane Dorian made us late for our connecting flight but we were impressed with the efficiency of a waiting rebooked boarding pass upon arrival."
Contras: "Even with an upgraded seat purchase they were uncomfortable and hard to sleep in. This is an ongoing problem on most airlines. One would think that with technology, a better system could be designed..."

Prós: "N/A"
Contras: "N/A"

Prós: "Excelente"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "The flight was late. They lost my luggage! No time to take the food. Very bad experience"

Contras: "Um atraso muito nenor"

Contras: "Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board."

Prós: "seat comfortable, crew , quietly professional"
Contras: "larger leg room"

Contras: "The moment to enter to the airplane needs to be more organized. The food served was terrible. No air conditioning during the time we were waiting inside the airplane."

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Contras: "Seats do not recline on this plane."

Prós: "The crew was friendly and helpful."
Contras: "I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy."

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Prós: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me."
Contras: "TAP's stupid rules against my destination. Not faire!"

Contras: "Vôo com atraso."

Prós: "Nothing!!!"
Contras: "Paid thousands of dollars for this trip and my luggage is missing as tap Portugal convinently lost it."

Prós: "Overall was ok gor a very cheap flight considering it is not a lowcoster."
Contras: "Very incomfortable seats. Hardly reclign, no leg room. I am 5’8” and slim and it was tight."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Contras: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "late flight lost my connection"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Contras: "First time I flew with this airline. I loved it. Blankets, pillows, decent food, and nice people"

Prós: "It was cancelled. Not the first time. Unacceptable."

Prós: "Quick fast flight"

Prós: "Quick easy flight"
Contras: "Gate changed just before boarding but no problem"

Prós: "It was a quick simple flight, arrived without issue"
Contras: "Older plane, but it was full, no real issues"

Contras: "Missed my flight still waiting to find my luggage"

Prós: "Preocupação em justificar o atraso do voo."
Contras: "O atraso do voo, mas justificado pelas más condições climatéricas."

Prós: "Plane, flight, stuff, food, all in acores airline is very good! Thank you !"

Prós: "I didn't die."
Contras: "The flight was two hours late. There were no announcements. The only indication of this was when the pilot spoke to us and told us he was sorry the flight was delayed."

Prós: "Clean airplane"
Contras: "No additional care was given for traveling with children . Specifically had my car seat for my child for the connecting flight checked ar the airplane entrance and was told once I got off it would be inside. Then got a run around nobody knew where it would be . It ended up not being available for our use till our checked luggage in Boston ! Very disappointed"

Prós: "Pontualidade"

Prós: "Everything was good"
Contras: "Everything was ok"

Prós: "Everyone was very kind and helpful"

Prós: "Horrible."
Contras: "Horrible service."

Prós: "Nada, voo com mais de 2 horas de atraso. Fraco serviço."
Contras: "Pior serviço de sempre"

Prós: "On time and easy"

Contras: "flight was delayed 1h 30min"

Contras: "I was delayed again."

Contras: "We spent 65 hours in airports in the Azores trying to get back to the U.S. Flights were cancelled for no reason and others were delayed so long, connections were missed. Airline reps said a bus would take us to lodging for one of the nights, but a bus never showed up (in fact we found out later a bus never existed for this hotel) -- 4 a.m. and waiting in the rain in Boston. We ended up paying for a taxi to this distant hotel ourselves. We learned we could not trust anything the airline reps told us, even though they thought they were saying the truth. If you go to the Azores, leave an extra 4-5 days to get home, particularly if you are not on Sao Miguel. Almost lost my job over this trip because of this airlines. No apology or explanation for flight delays, etc., was ever offered."

Contras: "We spent 65 hours in airports in the Azores trying to get back to the U.S. Flights were cancelled for no reason and others were delayed so long, connections were missed. Airline reps said a bus would take us to lodging for one of the nights, but a bus never showed up (in fact we found out later a bus never existed for this hotel) -- 4 a.m. and waiting in the rain in Boston. We ended up paying for a taxi to this distant hotel ourselves. We learned we could not trust anything the airline reps told us, even though they thought they were saying the truth. If you go to the Azores, leave an extra 4-5 days to get home, particularly if you are not on Sao Miguel. Almost lost my job over this trip because of this airlines. No apology or explanation for flight delays, etc., was ever offered."

Prós: "Good crew, good flight"
Contras: "Both legs of trip were delayed without anyone notifying passengers."

Prós: "SATA uses both front & rear doors and open seating."
Contras: "No food or drinks."

Prós: "On time departure. On time arrival. Lots of leg room. What you would expect from a traditional airline. Bonus: great views from the pane."

Prós: "took off on time , landed on time, great job."
Contras: "nothing"

Prós: "The flight itself was smooth"
Contras: "Our bag ( and others) were left behind as a company policy appatently. We waited for it and had to file a complaint and then it arrived with the next flight 6 h later. So we waisted time, energy and frustration. Could just book less people on the flight??"

Prós: "Flight from Boston to Ponta Delgada featured remarkable service and surprisingly tolerable food."
Contras: "The plane was old and in a state of some disrepair. We were in the exit row and immediately noticed plastic chipped off of the exit door and broken case covering the emergency release handle. Not reassuring, but we got there in one piece."

Prós: "Cheap ticket between Toronto and PDL, didn't encounter any problems with crew"
Contras: "No usb charging ports on 5+ hour flight (Toronto to ponta delgada), not much leg room / chair reclining room, arbitrary pricing for flights within the Azores"

Prós: "Our flight from Lisbon to Ponta Delagada was 3 hours late."

Prós: "Professional, friendly crew. Good food."
Contras: "No in flight entertainment - SATA app, WiFi did not work."

Prós: "I sat in an exit row, so I had lots of leg room"
Contras: "They announced we should pick up our luggage and go through customs, before catching our connecting flight to Teceira. This was not so and we almost missed out next flight, very disconcerting."

Prós: "Simpatia da tripulação, assento espaçoso, voo sem incidentes."
Contras: "Atraso do voo, mas justificado pelas más condições climatéricas."

Prós: "Voo normal"
Contras: "Lanche pobre"

Prós: "The flight was changed from 9:20pm to 4am. Then they bumped me to the next day because they oversold the flight. So I missed 1 1/2 days of my retreat."
Contras: "Everything!"

Prós: "It was beautiful"

Contras: "My brain new luggage was very badly damaged"

Prós: "Nothing"
Contras: "Flight was 2 hrs late then when boarding they loaded all of us in a bus. We’re packed in and then stood on he bus for over a half hr waiting for the cleaning crew to finish. Why we didn’t just stay at our gate till it was ready? Idk but everyone seem to not know what they were doing and very unorganized"

Prós: "Flight crew was very nice."
Contras: "Could not pick seats when buying tickets through website. Had to call airline separately, which we did. However, actual tickets that we received at airport were for different seats. Happened to another couple on our flight as well."

Contras: "There were 2 other couples in the situation described above. We waited in line and got to the agent first, but upon realizing he had more than one couple in our situation, he agreed to help us all as a group. He gave us our tickets for the new flights one by one. When we got onto the aircraft we realized that we were in the far rear of the plane and the two couples (4 tickets) BEHIND us in the original line were given tickets in the business class portion of the plane, all the way in front. We were seated between two screaming babies and their parents, cramped in an aisle and middle seat. When I originally booked the reservation, I had paid extra money for the seats we preferred. Our new flight gave us the worst seats on the plane while giving the couples behind us in line the best."

Contras: "Expect major delays ."

Prós: "Pontualidade. Tripulação"
Contras: "Assento avariado"

Prós: "very friendly airline...thank you."

Prós: "The crew were very kind very professional"
Contras: "No entertainment at all"

Prós: "NONE"
Contras: "Almost everything seemed to be out-of-order and the crew seemed to be really struggling in order to bring some level of comfort to the on-board passengers."

Prós: "Everything was on time. Good flight."
Contras: "My seat was broken and would not stay in upright position. They took too long to serve dinner."

Prós: "Horrible airline, worst service ever."
Contras: "Horrible! Would give zero stars if I could."

Prós: "I liked that they served a meal, was definitely more spacious seating and leg space, the crew was very helpful."
Contras: "I didn't like that when we arrived in Azores we were quarinitined to a space that could only be entered or left by passing Through security. So there were no bathrooms in the waiting area. I was randomly patted down along with a very small child and around half the other passengers. All they offered was water in the waiting machine. After all the waiting, we reboarded the same plane. They did not explain well what was going on."

Contras: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Prós: "I guess I liked that my flight was only delayed for 1 day rather than 3-4 like other people!"
Contras: "We arrived at Logan airport to find a mass of people waiting to check in for the flight. Turns out, Azores Airlines flights had been being cancelled all week and many people had been stranded in Boston (and likewise in the Azores) for days. The local news was even filming a story about the mess while we were there. The monitors above the check in desks did not have any information and there didn't really appear to be a line. No employees were around to explain what was going on. Eventually an announcement was made that our flight was cancelled and to come back the next day. Still no info on the monitors at the airline desks or on the main airport arrivals and departures board, which continued to show the flight as on time the duration of our time at the airport. I had the app on my phone which also showed the flight as being on time. After the cancellation announcement people stayed in line to get hotel vouchers, but since my husband and I live in Boston we weren't sure if there was another part of the process to get new tickets issued or something. After waiting a long time in which the line never moved I was eventually able to check in with an employee who said we didn't need to do anything, just come back tomorrow. When we got home we were able to catch the news broadcast mentioned earlier in which passengers from the earlier flights were explaining how they kept being told to come back to the airport day after day and nothing happened, so I wasn't reassured! The next day we arrived at Logan and things started out smoothly. We were able to check in and get through security. The flight got delayed a few times after that. Boarding was a mess. People started lining up. While we waited, we noticed people at the gate desk in line. It turned out to be people getting reimbursed for their taxis. There was no announcement made and I think this delayed things further since they didn't start this until boarding was starting despite having had hours to do this prior! After people were already lined up to board it was announced that they would board by "sequence number" on the ticket so we stepped out of line only to have them not check numbers at all. In the end we took off about 26 hours after we were supposed to. The flight itself was a sort of charter flight, the airline basically rented a plane and crew to get us over to the Azores. However, we did take the Azores Airline flight back so I know the food would have been mediocre and there wouldn't be in seat entertainment. I would love to return to the Azores but I'm not sure I would unless Azores Airlines steps up their game! Definitely get trip interruption insurance! We were thankfully able to get reimbursed for accommodations and rental car missed days."

Prós: "The flight itself was fine."
Contras: "The process of checking in for this flight was horrendous. First of all, I was planning to carry on my bags and check in online. However, the online system wouldn't let me print my boarding pass, so I had no option but to wait in line at the airport. I arrived over 2 hours before my flight, and the scene was jaw dropping. The line to check in on Azores Airlines wrapped all the way around the terminal and was divided into three separate sections so that people could continue pass through the airport. There was no Azores Airlines staff to be found to provide directions or manage the situation, so people kept going into the wrong lines not knowing what the heck was going on. It actually turned out several people had waited in line for an hour for a different flight before realizing they were in the wrong line. Anyways, after a mind-numbing, almost two hour wait, I checked in and went to my gate. The whole flight was delayed since the check-in was so slow. I have no idea what the cause of such a terrible check-in line was, but the Azores Airlines management at the Providence Airport are definitely doing something wrong, and I will avoid flying from there again at all costs!"

Contras: "It was seven hours delay. What do you think about that?"

Prós: "Quick Easy check in, great flight and staff!"

Contras: "Delayed, no reimbursement, ac was off while we just sat on the runway, missed my connecting flight. Meanwhile all their other flights were delayed also. I couldn't believe how hot it was for so long on the plane. Worst flight I've ever been on"

Prós: "The crew were PHENOMENAL going out of their way to ensure the needs of the passengers were met - truly the backbone of Azores Airlines. The seats on the Airbus 330 were relatively comfortable with decent pitch and extendable headrests."
Contras: "Boarding was delayed twice for a little over an hour total - limited time to make transfer in ponta delgada."

Prós: "The flight crew runs an extremely tight ship. Polished and attentive."
Contras: "We arrived to the check in queue 90 min before our flight and it took almost two hours to get through the line. Our seats got swapped and it was a cluster to make it to the gate where we then waited another 45 min for a later departure."

Contras: "Way too warm, uncomfortable seats, no entertainment"

Prós: "Nothing-will never fly this airline again"
Contras: "Noghjng"

Prós: "Not much"
Contras: "Never had such an uncomfortable flight! The temperature at my seat was far too hot- I and others were sweating constantly. Also I am 6' 3" but wouldn't recommend anyone over 6' fly this airline, at least not in the normal economy seats- I've never had the experience of being unable to move my legs due to the seat in front."

Contras: "Long delay, no apologies, uncomfortable all around"

Contras: "They sold me a flight jknowing it was delayed by more than 13 hours"

Prós: "Crew was very good"
Contras: "Check-in process was unusually slow and the flight took off 30 minutes late."

Contras: "DELAYS, BAD CUSTOMER SERVICE, NO ACCOUNTABILITY."

Contras: "Long delay not on time"

Prós: "The flight was delayed for 2 hours. The movie was horrible. No ones speakers worked. Serive was fine"

Prós: "Smooth ride. The pilot communicated well. Food/drinks were good. Airline stewards were polite."
Contras: "The boarding process was disorganized"

Prós: "everithing is good"

Prós: "Spacious"
Contras: "Delayed 4 times without explanation. No option to select vegetarian meal at time of ticket purchase or check in. Boarding is a free for all. No order, just a mass of people funneling in to get through the gate. Then had to get on a shuttle bus to the plane... which took us to the wrong plane. Boarding the plane is also a free for all. The disorganization must have at least doubled the required boarding time."

Contras: "Flight was cancelled"

Prós: "Food was good. Full dinner and breakfast"
Contras: "Made us get off the plane in Azores but would not let us in to shops and cafe. Meal not served till 11pm. Seats very narrow."

Prós: "Very very very budget. Old aircraft, poor service, overall negative experience."
Contras: "The seats were very cramped, small and poor. The staff was unresponsive. The lights were on all night (red eye!) and the meal service was unnecessary (12 midnight?!)."

Contras: "The 12 hour delay without being told why. We would be told we would leave at a certain time and then it was cancelled, told a different time and it was cancelled, and told again, etc was suppose to be in Lisbon in the morning, arrived in Lisbon near midnight."

Prós: "Staff"
Contras: "Ponta Delgada ground staff misguided us with less than 30 min to catch connecting flight..."

Prós: "serves wine for free."
Contras: "No entertainment, seats are extremely small and uncomfortable."

Prós: "Doss improved from first experience but still mediocre; staff friendly overall"
Contras: "Late departure, affecting connecting flight"

Prós: "Crew was great!"
Contras: "Flight was freezing, departed late, baggage took 35+ mins to get to carousel :/"

Prós: "Flight was on time. Staff was courteous."
Contras: "Food was average. No entertainment."

Prós: "Friendly"
Contras: "Slow"

Prós: "well im not an expert but , my flight was 2.5 h late , i understand thinks happen , but i believe is solution on that . On my job if im late my costumers dont coming back ( it is just how to control the time ) If we not can control the hours on the flights how we can control airplanes in the air ????!!!!!!!!!! Carlos Cristovao"

Prós: "Price, friendly service"
Contras: "packed in like sardines"