Pesquisa voos baratos para Ayia Napa

Prós: "Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate."
Contras: "The seating and leg room is quite cramped"

Prós: "service, food and chocolate"

Prós: "Friendly crew"
Contras: "No wifi"

Prós: "Everything! Very professional, great food"

Contras: "Delayed again"

Prós: "There was water to drink"
Contras: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."

Prós: "Service was great, friendly and courteous crew, smooth take off and touch down, meal was the best I've had traveling. Very long tiring flight, good hospitality is always appreciated."
Contras: "There was a short delay on take off but we arrived on time. The only problem that I encountered half way into a long tiring flight, I lost the volume on the entertainment system. The stewardess tried to reset it but it didn't work. I was asked to change seats but it was too much of a hassle. Was a bit disappointed. Not there fault."

Prós: "Legroom is too little"

Prós: "It's swiss. everything works. always."
Contras: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Contras: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Prós: "Food and service were good"
Contras: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"

Contras: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Contras: "flight was delayed half and hour and i missed my connecting w"

Prós: "The crew was pleasant."
Contras: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Prós: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Contras: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."

Prós: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Contras: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Prós: "The attendants were cordial"

Contras: "priority luggage arrived in SFO about 30 mins after regular luggage"

Prós: "Na"
Contras: "Na"

Prós: "the Crew, the meal, the seat at the window"
Contras: "the late and the not very good Information about the late in Madrid"

Prós: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Prós: "Good service from attendants."
Contras: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."

Contras: "NA"

Prós: "smooth, professional, comfortable"

Contras: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Prós: "Newer plane"
Contras: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"

Contras: "There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides."

Prós: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Prós: "Flight attendants were sympathetic"
Contras: "The first flight was cancelled after we sat on the plane for over an hour. We all had to wait in line at the transfer desk. Then our second flight attempt- boarding was awful, total chaos. The flight was delayed because boarding was so long. Then once we landed late, there was an issue deboarding the flight with the stairs and we were stuck for 40 mins for this process."

Contras: "I ordered a low carb meal . Only 1 pear + 1 apple for the later snack was a bit disapointed. Not balanced easy."

Prós: "Great food and drink options."
Contras: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."

Prós: "Muito bom"

Prós: "Crew was excellent, and the food was both ample and appetizing."
Contras: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."

Prós: "Crew fine"
Contras: "Cramped"

Contras: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."

Prós: "Good people."
Contras: "Bad food."

Prós: "Overall good value for the price paid. The service is great and friendly."
Contras: "The entertainment system needs some improvement and upgrade."

Contras: "Lights were on too long for an overnight flight"

Prós: "The straff is very nice. this made the flight a positive for me"
Contras: "i work with tech stuff and i couldnt find the switch for english on the entertainment system, or how to turn it off so the glow would bother me."

Prós: "smooth ride ... long :( ... but smooth and clean ... thank you for having a flight directly into tampa ... female copilot? really? :) wow, great job!"

Prós: "very nice flight, good attendants, plentiful with food and drink although dinner was dry (pasta) but tasted fine. Planes (I had to transfer) were on time and efficient. My carry on luggage was weighed which was unusual to me. It was overweight but the kind clerk checked my bag through with no charge as a favor. A pleasant surprise!"
Contras: "Had to make a lot of calls to clarify things. Website not always clear. An example is that I paid extra to reserve seats early and when I went online to do other things, although it showed that I had a seat reserved, it also said no reservations were being taken for the flight in a highlighted notice. Turns out it was just a general blanket message but to me it looked like my seat may have been cancelled. All phone representatives were courteous and helpful although sometimes their accents were strong and challenging to understand but they didn't mind repeating themselves until I understood."

Prós: "The warm professionalism, quality of service, and attention to detail by the flight crew was outstanding."

Prós: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Contras: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."

Prós: "The flight attendants were great. I enjoyed the food and refreshments served. The entertainment system worked well."

Contras: "My regularly scheduled flight was inexplicably canceled with no information forcing me to delay my plans."

Prós: "crew kind; food fine; on time departure; early arrival - all good."
Contras: "tight quarters. I wouldn't be able to handle a 12 hr flight in a window seat. way too small (and the guy next to me was sick, so I got sick)... would have upgraded but got charged an arm & a leg for an extra bag. A ridiculous amount actually. 150 euros was what it started at!! And it was a carry on sized bag ;("

Prós: "The crew helped me and have me a new seat when I had a claustrophobic panic attack. They were really nice and professional in this emergency situation when I started panicking."
Contras: "I was given a seat between two big ladies and had aclaustrophobic panic attack for the first tim in my life."

Contras: "The airline did not have our reservation when we checked in. They had to go through quite a bit of discussion and decision-making before being able to issue the boarding passes. This was anxiety-provoking as we almost missed the flight. Ticket vendor needs to address this problem to maintain our future business."

Prós: "Good service, drinks always available."
Contras: "Leg room brutal."

Prós: "I loved being upgraded to premium economy"

Prós: "It was my first time using the upper deck of a 747. The setup is pretty decent with lay flat beds (I still couldn't sleep though). The attendants were all very nice. The food was much better than on my inbound flight on United..."
Contras: "The entire experience was ruined by one hour spent on the tarmac in Seattle, waiting for a gate to become available... This is lame not only for the passengers but also for the people waiting to pick them up. The selection on the entertainment system was limited."

Contras: "The head rests were very uncomfortable."

Prós: "Nothing, this flight never happened because of the strike."
Contras: "Luthansa rebooked me on BA, and stripped away my Premium Upgrade seating, giving me economy, an aisle seat next to a bathing-challenged male. It was disgusting and re-injured my leg wound."

Contras: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"

Prós: "We try to fly Lufthansa when we go to Europe (2x a year). This trip we upgraded to more leg room in economy and what a difference! Everything else was the same, which has always been excellent. Munich Airport has great food and shopping. Lufthansa's service is truly impeccable, the airline staff were constantly walking up and down the aisles offering food and drink and comfort. Great end to a three week trip in Italy, Croatia, Slovenia and of course Germany!"

Prós: "The problem was a family with 4 children who failed to parent their children which made this 7 hour flight a nightmare. Their children yelled, screamed and cried the entire flight and their parents did nothing. Their children laid in the center aisles, jumped up and down in the seats like a trampoline. They played with the trays like a toy repeatedly opening and closing them for fun. They tossed pillows at each other and the father handed them back to them to do it again and again. The parents didn't even seat their children in - the flight attendant had to do it. In our section there was no sleeping only total frustration. I love kids but sitting behind totally irresponsible parents made this return flight a nightmare while awake"
Contras: "Flight crew inability to handle unruly passengers"

Contras: "My connecting flight was very close in time and even when I told a stewardess while I was exiting the plane, she made no effort to get me any help to arrive at my next gate faster. This resulted in my having to run to my gate after waiting on the long line at customs and I barely made my flight. Had I not been as physically able, I would have missed my flight even at my normal fast-walking pace. This should not have occurred- I should not have to run to my gate from one flight to another especially when I raised this concern to an employee of Lufthansa as well as a customs officer."

Prós: "The crew was incredibly pleasant and helpful"
Contras: "The entertainment system didn't work for many passengers, and had to be continually reset, and sometimes still did not work. When it did aorkX it was extremely slow and unresponsive. Also, the USB and electrical outlets near the seats did not work and power devices"

Prós: "Upgraded after a terrible flight out. This was much better. The food was better. The seats reclined like normal economy seats in domestic flights. Lufthansa definitely knows how to make economy seats uncomfortable."

Prós: "Crew was nice, doing the best they could under the circumstances."
Contras: "Awful food, small seats. Exactly same as economy."

Prós: "fllight attandants were very pleasant"
Contras: "n/a"

Contras: "Agents in Budapest were not pleasant at all."

Prós: "Process of checking in."
Contras: "Transfer process in Frankfurt. Arrived late, not Lufthansa's fault.Not very accommodating crew . Short transfer times should be discouraged when purchasing ticket."

Prós: "Everything is great. The airplane, staff, and their terminal at the airport."
Contras: "I can't find anything bad about me experience with Lufthansa."

Prós: "Thanks"

Prós: "Very prompt, good food. We encourage trip very much!"

Prós: "Everything was good."

Contras: "i wish Air Malta would serve drinks, not just water."

Prós: "Over the top service...best I've ever experienced."

Contras: "13 hour flight and only one meal and a sandwich"

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Prós: "Everything thanks"
Contras: "Awesome thanks"

Prós: "The airline and the flight were pretty good"
Contras: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"

Contras: "Better entertainment"

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Flight attendants Was nice and friendly, I do like theirs Sevice ."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Contras: "Great airline"

Prós: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Contras: "Slightly too cool but I had an extra blanket and that is preferable to hot."

Prós: "Lots of legroom, friendly crew, and they serve sandwiches! Asked for water after takeoff and they gave it to me without hesitation! I would definitely recommend them!"
Contras: "I can’t find anything to complain about."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "Too hot on plane but food was more ham expected and drinks were appreciated"

Prós: "Once again, the in-flight crew was excellent."
Contras: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Contras: "My flight got canceled. It is awful, extended my travel Time significantly."

Prós: "Food was excellent. Wide variety of entertainment options. Good German beer."
Contras: "Cramped seating in economy for the long flight with thin padding making me very aware of the knees of the man behind me."

Contras: "The flight got delayed and it was a nightmare for my handicap old mom."

Contras: "Flight cancelled. Stuck in airport for 24 hrd"

Contras: "Houve um atraso na saída de Munique."

Contras: "Walk between connecting flights in Munich was very long (25 minutes) and when we got to the gate for the flight to EWR, there was a very long, and very slow-moving line with only one attendant checking boarding passes for 6 gates. We arrived at the gate and were among the last passengers to board. A last minute additional attendant that was brought on, helped to make the line move a bit faster, but this under-staffed checkpoint added unnecessary stress to our long travel day."

Contras: "Flight delays,...."

Contras: "Flight was delayed"

Prós: "It got me to my destination safely."
Contras: "Frankly I don't even remember since it was so early in the morning. Uneventful which I guess is good."

Prós: "Friendly crew, clean and comfortable plane"

Contras: "We couldn’t check in until 90 minutes before Departure."

Prós: "Although they were at the right size snd weight. I was skipped dinner."

Prós: "Good planes. Kosher food was awful. No entertainment."

Contras: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."

Prós: "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Contras: "Food was good. Chairs were clean and relatevly good. Thank you"

Contras: "5 hours delay"

Prós: "Accurate times"
Contras: "Night travelling"

Contras: "Its the worst airline"

Prós: "Everything"
Contras: "Nothing"

Prós: "It got me to Larnacasafely."
Contras: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."

Contras: "Left late"

Contras: "We're not on this flight"

Prós: "Everything"

Contras: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."

Contras: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."

Prós: "The food"
Contras: "Itching negative"

Prós: "Nothing"
Contras: "Everything was bad delayed and unprofessional team."

Prós: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Contras: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."

Prós: "I enjoyed the crew and the food."
Contras: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."

Contras: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."

Prós: "Good flight overall. It was nice to receive drinks."
Contras: "We were 30 minutes late to board so I missed the bus from the airport and had to wait an hour at the airport."

Prós: "I slept through most of the flight."
Contras: "Everything else. Especially that I had to pay $60 for one luggage."

Prós: "Thanks for giving us drinks and food!!!"

Prós: "Quick. Clean plane"
Contras: "Boarding a bit long but still fine"

Prós: "Hfghfnnfdvjjffb ffnmfxjjtfjkyg hhfbjfbkffjj gdhjgg"
Contras: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"

Prós: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."

Contras: "Announced 10 minute delay but when I got to the gate the plane had not yet arrived. Eventually the delay to depart was closer to 40 minutes. This is not the first time this happened with Aegean. I would appreciate more accurate and timely information about delays so as not to have to rush to the gate and then wait."

Contras: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"

Contras: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"

Prós: "plane packed full but staff still managed to look after passengers needs"
Contras: "dislike bus transfers to terminal for economy reasons"

Prós: "Buena atención del staf"
Contras: "Facilidad de check in .y buena atención durante el vuelo"

Contras: "My flight was cancelled and I wasn't notified. I found out when I tried to check in on line. I could not check in and could not buy an extra piece of luggage. I had to pay extra at the airport. Also at check in the employee made a mistake and charged me twice. Then told me I will get a refound."

Prós: "first they announced 10 min delay, then they could not find the crew, after they appeared delay was extended to 45 min we left about 50 min late. gained some time in flight and arrived 35 min late. first batch of luggage came out relatively early and then there was a break of over 20 min before the luggage started to come out again, just as if somebody decided to have a coffee break."

Prós: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."

Contras: "I did not know that I will have to pay for lagged 45$"

Prós: "The flight was excellent. Thank you"
Contras: "when I booked the ticket , I didn't notice that a baggage that I send would cost extra money and had to pay 45 dollar at the airport. I recommend to write it more big and clear on the booking formula."

Contras: "Terrible seats uncomfortable that could not even recline"

Prós: "extra seat room. Very nice crew."

Prós: "I liked how the flight communication was emailed regularly. They let us know that the flight would be delayed. However, with bad wifi (not their fault) I only received these emails after my flight."
Contras: "The food was terrible. Each of the planes we had taken with Aegean had to board a bus and shuttle to the plane, so boarding the plane was a bit disorganized. No in-flight entertainment."

Prós: "Nice airline but busy"
Contras: "Airport was hot"

Prós: "A staff member took us to our connection flight and she made us run for 30 minute. It was terrible. I am 55 and i could not breath and my body hurt and i am at bed con not move. My trip is destroyed. I am very very angry. It is impossible what she did. She didn't care at all that there were people that stop running and lost their flight. She didn't walk fast, she run hard. It was crazy, there people who cried. People who fall down. Absolute the worst thing that I have to go through"

Prós: "The food was good and the flight was relatively empty which made the service even better. Very nice flight!"
Contras: "It was have been nice if a movie was being shown. The flight was long enough"

Contras: "Small seats"

Prós: "KOOSHR FOOD"

Prós: "Friendly crew"
Contras: "Deplaning onto a bus for a 30 meter walk was ridiculous when it could be walked easily."

Prós: "Good food"
Contras: "small an tight seats"

Prós: "All good"

Prós: "The flight attendant showed me how to put up the arm rests of the middle seat, so I can lay down easily without disruptions."
Contras: "I had a flight out of Larnaca on Aegean and asked the gate agent to print a boarding pass for me since I was checked in but I was told it was not possible. I found that quite odd."

Prós: "quick trip !"

Contras: "They overbooked the flight which delayed boarding but the flight was on time."

Prós: "Nothing!"
Contras: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Contras: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Prós: "Comfortable"
Contras: "None"

Prós: "Fast, organized boarding, on time departure. Crew was courteous. Good food for airline food. I have only had positive experiences with this airline."

Prós: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Contras: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."

Prós: "Flight attendants were friendly, courteous and helpful"
Contras: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

Prós: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Contras: "I really can’t think of anything I didn’t like!"

Prós: "Excellent flight Excellent food"

Contras: "Food was ok. Flight was delayed."

Prós: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Prós: "The personal service, the meals and the accommodations - wonderful!"
Contras: "Nothing"

Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"

Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"

Contras: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Contras: "I remember a time when these flights had entertainment on them..."

Prós: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"

Contras: "Not having an opportunity to serve water because it was time to prepare for landing"

Prós: "Crew was courteous"
Contras: "No information on delay given until boarded."

Prós: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Prós: "Boarding on time and quick"
Contras: "Food and entertainment choices"

Prós: "Helpful service, decent food."

Prós: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Contras: "Nothing - it was a great flight"

Prós: "Everything"
Contras: "Nothing"

Prós: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Contras: "The inflight entertainment included so many mediocre films, with hardly a classic among them. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular."

Prós: "Leg room, kind staff in the airplane"
Contras: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Contras: "Please change food, enough of pasta every time."

Prós: "The service and the overall flight quality, the pilot was very good!"

Contras: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Contras: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."

Prós: "Captain Schmidt greeting boarders. Spotless interior. Cheerful in flight staff. On time. Pleasant in flight refreshments. Smooth transitions through each phase of the flight. Prompt baggage delivery. I will always go out of my way to use Austrian Airlines."

Prós: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Contras: "Ground crew was a big bottleneck and Austrian security did not help."

Contras: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."

Contras: "Boarding process was incredibly slow, which delayed our flight."

Prós: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Contras: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Prós: "Short flight"

Prós: "The check- in experience was simple and the seat entertainment system was excellent!"
Contras: "Unfortunately, like any economy class seating, wider seats and more recline ability would be nice."

Contras: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."

Prós: "It went smoothly and my luggage showed upon time"
Contras: "Cramped quarters good thing it was a short hop"

Contras: "Did not make this connecton, was directed to Frankfurt"

Contras: "The seats were uncomfortable when reclined. My legs felt awkward without support"

Prós: "Flight wasn't overcrowded Attendants were very nice Entertainment system was very good (new screens with easy interface, broad selection of movies and TV shows)"
Contras: "Food and beverages could have been a bit more frequent. One lunch and a small sandwich over a 9 hour flight, I felt hungry at some point"

Contras: "When checking in for my flight in Stockholm, there was no option to pay for the luggage that I had. I assumed that I had an Economy Light ticket, which requires €15 to be paid early (during online check in) or €30 to be paid at the airport. Because their system wouldn't let me check in my bag, I was forced to pay €30 at the airport. No one there would listen to my issue. The woman taking my payment at the airport pretended not to speak English, which was a total lie (the second person in front of me was English, and she spine perfectly). I tried emailing the Austrian Air customer help group, and they basically said tough noogies. They emailed me back several times saying it wasn't their problem."

Prós: "The ground staff at Zagreb were trying to be helpful but couldn't or wouldn't really do much."
Contras: "Flight was delayed by at least 2 hours causing me to miss my connection in Vienna and the ground staff at the airport was trying to rebook to me on a later flight but for some reason, that didn't happen and I was told to get it fixed there."

Prós: "Best flight ever A+++.Very professional airline,next time i will choose them again."

Contras: "legroom legroom......:("

Contras: "There was no entertainment but I knew that. The comfort rating was not the Airlines fault. We had very turbulent weather for over an hour"

Prós: "very professional and kindly service"

Prós: "Overall good"
Contras: "No breakfast vegetarian option, i didn't get a chance to preorder it while booking either. No ingredient info in meal packages- allergies"

Prós: "Almost brand new plane. The crew was helpful and polite."
Contras: "Leg space... Only once food during 9 hours flight and it was small."

Prós: "I got upgraded to first class and I was pleasantly surprised by the excellent service. Flight was on time. Crew was very nice. Food was great too."

Prós: "Crew ROCKED!"
Contras: "N/a"

Prós: "Friendly crew"
Contras: "The plane was coming from the hanger and we departed over 2 hours late because we had to wait for a tug to get the plane to the gate."

Prós: "Crew was very friendly and helpful. Flight was smooth and arrived on time."
Contras: "Not sure how this could even happen but evidently two passengers boarded the plane and were seated when it was realized they were on a plane to Denver not Newark. With all of the security on an international flight, how does this oversight occur? Made me pretty uneasy! Boarding was slightly delayed but they didn't empty the plane and verify carry on items/ luggage weren't left behind."

Prós: "...."
Contras: "Cheiro a jet fuel dentro do avião, barulho despropositado feito pelo pessoal de bordo aquando no tempo de descanso."

Prós: "Everything was as expected from United."

Prós: "Good entertainment and nice seats."
Contras: "I don't understand how you pay $500 for a six hour flight and a meal is not included."

Prós: "Easy to change the flight, people was nice, organization was great."

Contras: "Never on time"

Prós: "tsa pre"

Prós: "Quick boarding, arrived early, great selection on entertainment system (and free)"
Contras: "It baffles me that meals aren't included on a 10 hour flight simply because it's a domestic flight. There are shorter (and cheaper) flights to London that include meals and alcohol."

Contras: "There was no type of entertainment and the plane was small. I thought it would have been bigger"

Prós: "Crew, smooth flight"
Contras: "No entertainment -not even TV- unless you pay."

Prós: "Quick and easy boarding process; no lingering trying to sit."
Contras: "We waited for a while to depart; I believe that's customary dealy for Charlotte Douglas now, so not a sole reflection of United."

Contras: "The WiFi was expensive"

Prós: "In flight crew was very nice"

Prós: "..."
Contras: "Never happened"

Prós: "Flight was on time"
Contras: "No grounds crew. Had sit in plane for 30 mins!!!!!!"

Contras: "I'm disappointed that I had to pay to watch the flight tracker, that it wasn't a free option and I had to be continually subjected to commercials that were irrelevant to me."

Contras: "The plane was an hour late departing due to weather. The wifi didn't work so the DirecTV was free. Not a full flight. Gate area was packed."

Prós: "In efforts to reduce my carbon footprint and reduce my use of plastic bottles and single use plastic cups, I always travel with a refillable stainless steel water bottle. It saddened and frustrated me when during the drink service portion of the flight the flight attendant refused to serve me water in my bottle, which was clean, dry and when uncovered the brim has the same diameter as the plastic cups used on United flights. First the flight attendant just said that she is not allowed to fill my personal bottle but kept offering me several cups of water instead. When I explained that it wasn't because I was really thirsty, it was just that I prefer to not use disposable cups, she proceeded to tell me my bottle was too big to fill anyways and she couldn't give me that much water. I have never had such an averse reaction to trying to be more eco friendly. In fact people are usually thrilled and applaud the Effort. If this is in fact the United policy, I hope united will reconsider it. Every small effort goes towards making a big impact."

Contras: "Easy for check-in and on time"

Contras: "Taxied on the tarmac in Chicago for almost as long as we were in the air from South Bend. Arrived too early and there was no gate. By the time we finally deplaned, my next flight was already boarding."

Prós: "Comfort alerts to delays"
Contras: "Hate hate hate having to check carry on at the gate There is pkenty of room if enforce the carry on under the seat Do so It is unfair to make later groups pay for selfidhness"

Prós: "Same as above."
Contras: "That I missed flight due to LH bus connection"

Prós: "The crew was friendly"
Contras: "The a/c on the plain was not very cold and it needs to blow more air"

Prós: "Ran on time."
Contras: "Sitting next to a larger gentleman which boxed out my own personal space. Having to stow my suitbag in an overhead bin several rows behind me."

Prós: "Do delays everything when smoothly"
Contras: "Took a little long for baggage to be released"

Prós: "Everything went to well."
Contras: "Couldn't be more better."

Contras: "Small plane, seated in very back row, unable to tilt seats back. no food no service."

Contras: "Little more time between flights would be nice"

Contras: "I didn't like the plane they still have the old planes and we have to pay for intrrnet , United needs to upgrade the planes"

Prós: "It wasn't over crowded."
Contras: "When arriving to the airport it was a bit confusing first finding where to get our connecting flight, that may have been an airport problem. But once we got to the right gate our plane was cancel or re-gated/scheduled three times. We had to walk all over the airport with less and less time to spare to make our flight out. When asking for direction or where to go we could never get a straight answer, it seem as if no one knew where to send us. I felt if I was being herded and hustled on getting a flight home, I had no choice in the matter of getting my flight out. If it wasn't for another passenger flying on the same plane we may have missed our flight all together because she was getting alerts on her phone for changes or updates. Once on the flight the air-condition was linking on one of our seat and we were first told to put a blanket over our head until take off, then we saw some empty seats so we asked to move. Once arriving at Cleveland airport we only discover our luggage had not arrived yet, not only did it not arrive we were told it had not yet left London Hethrow Airport and we would maybe get it in 24 hours. This was a problem because some of our personals we needed were in that luggage and we just had to make due and wait and see. We got our luggage the next day only for me to notice my lock was not on my luggage I do not know if this was taken off or I mistakenly left it off but I really do not think I did but I will check with the hotel to see if I left it there. I have always liked United but this really made me think on who to plan my next trip with later this year. And certainly will do my best to avoid coming through New Jersey. :("

Contras: "Everything! Even worse than my previous flight. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again."

Contras: "So so"

Contras: "Flight attendants service was great. The crew was great"

Prós: "Uhhh, kinda unsanitary"
Contras: "Could've been much cleaner."

Prós: "Got there."
Contras: "Small, cramped seating. Outdoor jetway upon arrival."

Prós: "Dependable, fast, clean"

Contras: "Security was worst I have ever seen - needed well over recommended 90 mins. No entertainment and ran out of food. Extra charge for regular economy seats. Reminded why I don't choose United."

Prós: "Quick flight and also very nice people working. They took good care of us for our short time with them."
Contras: "I have no complaints about this flight. It went very smooth."

Prós: "The flight out to Idaho."
Contras: "The flight home"

Prós: "Everyone was friendly and smiling. Stewardess made contact with each person , very personable"
Contras: "Forty minute flight delay. Nobody had any real answers"

Prós: "Very organized, on time, and courteous staff."

Contras: "No in-flight entertainment. No screens in the back of the seats and no wifi videos - poor for a 5 hour flight. Leg space was almost none existent and seat did not recline."

Prós: "On time departure"
Contras: "Seats are small and cramped together."

Prós: "If like to have my flights not cancelled!! It made me late for my appointment. Unfortunate, but as always the crew were friendly and the flight was pleasant. Please start flying out of SNA."
Contras: "The ease of the flight. But I'd like to see you fly into and out of SNA too."

Contras: "3hrs late departure"

Prós: "Organization at boarding in sections"
Contras: "Delaying departure by waiting for standby customers to be assigned a seat - perhaps include those folks in one of the boarding sections and give first available seat in order of arrival"

Contras: "too cramped and very poor service"