Pesquisa voos baratos para a Austrália

Prós: "Entertainment"
Contras: "Crew miss my drink"

Prós: "The crew was friendly"
Contras: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."

Prós: "What can I Say. It's Singapore Airlines"

Prós: "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
Contras: "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."

Contras: "Food"

Contras: "Nothing"

Prós: "Ok boarding, plane was new, entertainment system was up to date"
Contras: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."

Prós: "Singapore airlines never disappoints"

Contras: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."

Prós: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Contras: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"

Prós: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Contras: "A little more leg room."

Prós: "Good boarding, good arrival gate"
Contras: "Old plane, entertainment system is very old and screen bad"

Prós: "Yes the SQ802 and sQ807 was excellent"
Contras: "Returning flight food short be better SQ807"

Contras: "Comida poderia ser melhor."

Prós: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Contras: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."

Prós: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Prós: "Food was good"
Contras: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"

Contras: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"

Prós: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Contras: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"

Prós: "Entertainment"
Contras: "Way too cold"

Prós: "The attentiveness of the flight attendants and the new plane."

Contras: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."

Prós: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Contras: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."

Contras: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"

Prós: "Friendliness"

Prós: "smooth service with refreshments"
Contras: "No working seat audio"

Prós: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."

Prós: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Contras: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."

Contras: "Food"

Contras: "All good"

Prós: "Just a generic flight. Had nice movies but nothing special."
Contras: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."

Prós: "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
Contras: "Really nothing. I loved flying with them."

Prós: "Main Entree hot"
Contras: "Cold bread; dessert similar sweetened gak"

Prós: "Vegeterian breakfast was good thou ."
Contras: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."

Prós: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"

Contras: "cramped uncomfortable seats freezing cold"

Prós: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Contras: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"

Prós: "Staff on board were lovely."
Contras: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."

Prós: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"

Prós: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"

Prós: "Food"
Contras: "Nada"

Prós: "Thanks once again for a comfortable flight homs"

Prós: "Service and Operation"
Contras: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"

Prós: "Service and Operation"
Contras: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"

Prós: "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
Contras: "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"

Prós: "Service is good even in economy class."
Contras: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."

Prós: "Good service as usual."

Contras: "one of the passenger ticket seat was not allocated in same flight as with other two passenger. However they worried and somehow they handle through made all in one flight. Also one another thing, once they arrived in SFO, they could not get the flight assistant, they have to mange them selves"

Prós: "No baggage charge for surfboards"

Prós: "attentive crews, clean toilets"
Contras: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Prós: "All great experience!!!"

Prós: "Awful"
Contras: "Flight was cancelled and rebooking dealt with poorly"

Contras: "It was all good"

Prós: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Contras: "Just don't like all the trips to and from flights on the bus at Doha."

Prós: "Great food, great seats, everything was smooth overall"

Contras: "Delayed flight for no apparent reason"

Prós: "Boarding was efficient. Staff were polite and helpful."
Contras: "Food was okay, seats were less so. Not enough leg room."

Prós: "The service is excellent. Best of the airlines bar nane"
Contras: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."

Prós: "I got a very good seat."
Contras: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Contras: "Thank for everything it is excellent"

Prós: "Food"

Prós: "It was an ok experience, improved by the head of attendants at the end"
Contras: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

Prós: "Não há nada a comparar com a Qatar, atualmente."

Prós: "Awesome leg room in economy. Helpful staff."
Contras: "Main courses weren’t all the great."

Prós: "No delays"
Contras: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."

Prós: "Short flight. Attentive crew"

Prós: "Q Suite is top-of-line business class product"

Contras: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."

Prós: "Everything"
Contras: "Nothing"

Contras: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Prós: "Excellent entertainment very friendly crew"
Contras: "Food is becoming predictable Qatar Airways"

Contras: "I requested a chicken meal and I told the steward that I would wait because he did not have anymore at that moment. He never came back until it was time to pick up trash. I proceeded to tell him I never got the main course, he apologized and told me that there was only an egg entree left. I went ahead and took it, then as a way to apologize he offered to get me a piece of fruit, a banana. I accepted but he never came back with it. It was not a big deal but I did not appreciate being offered something and then no follow up. Next time do not offer something and then not follow through."

Prós: "Everything"
Contras: "Excellent"

Prós: "Food was excellent. Service was excellent."
Contras: "Entertainment was limited."

Prós: "The long flight from Houston to Doha was good."
Contras: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."

Contras: "Too many security screenings including the airline’s itself.!!!"

Prós: "Staff was outstanding"
Contras: "N/A"

Contras: "Same no in flight wifi"

Contras: "Delayed"

Prós: "This has been one the good experience I had in so many years of travel"
Contras: "I requested a special meal but was not given what I wanted. But overall decent food"

Contras: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"

Prós: "Everything"
Contras: "nothing"

Prós: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Contras: "N/A"

Prós: "A new Dreamliner. Nice! Very good service. Gate personnel were very accommodating. Nice smooth flight. Doha airport was nice and mostly empty. Mediocre selection of restaurants."

Prós: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Contras: "Seat width is always an issue in economy, but nothing unexpected."

Prós: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Contras: "Delayed for 4.5 hours. Extremely bad customer service"

Prós: "Crew was helpful On Time Flight Clean aircraft Good food"
Contras: "seat was not much comfortable"

Prós: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Contras: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"

Prós: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Prós: "-Cleanliness -on time arrival"
Contras: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Prós: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Contras: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Prós: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Contras: "No flexibility in flight changes"

Contras: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"

Prós: "Service & cleanliness."
Contras: "Nothing I remember."

Prós: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Contras: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"

Prós: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."

Prós: "Nice aircraft."
Contras: "Gate security at Doha was too disorganized - could have let passengers know put everything in bag instead of at last minute having to put wallet, passport, etc in open bin and be afraid it would get stolen or misplaced."

Contras: "- The Flight was canceled to fly directly from DOH to PHL.... Our party was put on a transfer at ORD...added additional 8 hours of layover... flight itself wasn't terrible... but the bathroom situation could be hectic..."

Prós: "Friendly quality staff, good aircraft."

Contras: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."

Contras: "Stuff not helpful, rude and not helping at all despite us being with a baby"

Prós: "All good."
Contras: "Actually, pretty all right, so no recommendations."

Prós: "The crew was on point and did there jobs well."
Contras: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."

Prós: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Contras: "It was impressive. Can’t yhink of anything."

Contras: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"

Prós: "Crew was friendly. Comfortable."

Prós: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Contras: "Screaming kids for whole 14 hours!"

Contras: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"

Prós: "Information from the captain"
Contras: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."

Prós: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Contras: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."

Prós: "Ease of checkin"
Contras: "Delayed take off Delayed baggage retrieval’s"

Prós: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Contras: "Movie channels and music could be easier to use"

Prós: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Contras: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"

Prós: "I love everything and I will flight with them again . A very positive experience."

Prós: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"

Prós: "EVERYTHING"
Contras: "N/A"

Prós: "Crew were great"
Contras: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."

Prós: "Best airline so far for economy long haul flight, was emerites flight"
Contras: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"

Contras: "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."

Prós: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"

Contras: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."

Contras: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"

Prós: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Contras: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Pretty uniforms and good service: Polite, gentle, helpful"

Prós: "They were on time and excellent service all the way. It couldn't have been better."

Prós: "I was impressed by the professionalism!"
Contras: "Chinese passengers passing gas!"

Prós: "The entertainment unit worked all good. The food was great."
Contras: "Flight got delayed. I can't say crews weren't kind but I was on another airline with much much kinder crews."

Prós: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Contras: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."

Contras: "The boarding process could be more organized and more smoothly."

Prós: "Food selection Wine not as good as usual"
Contras: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"

Contras: "Headphone was taken by crew the moment plane landed."

Prós: "Great flight, very attentive staff, gluten free meal was not very good. At all"

Prós: "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"

Prós: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Contras: "can't find anything to complain with"

Prós: "Really comfortable, good service."

Prós: "F"

Prós: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Contras: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."

Prós: "So comfy... Great service. Wished the flight was longer b"
Contras: "Nothing"

Prós: "Emirates is always excellent however the crew were not very engaging"

Prós: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Contras: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."

Contras: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."

Prós: "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
Contras: "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."

Prós: "Boarding"
Contras: "Toilets"

Prós: "Fantastic service all around"
Contras: "Seat could have a more comfortable bottom and IFE was a bit dated"

Contras: "Flight lisbon/Dubai 8 hours delay,slepping one night in Dubai and after 15 of my arrival in Durban no luggage."

Prós: "I was able to receive a vegan meal, though I didn't make an early request. The attendants were very kind and graceful. Thanks for the newspaper."
Contras: "Reliance on electronic entertainment"

Prós: "Delay was for 30 min"

Prós: "Flight crew was on top of things. Flight was smooth and ontime."
Contras: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Prós: "Crew was very nice and responsive."
Contras: "The flight was so hot. No personal air controls. Economy was horribly small."

Contras: "The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic."

Prós: "On time. Check in was very easy."

Prós: "The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good."
Contras: "It’s a small thing, but it’d be nice to have more variety of movies to choose from."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "Very smooth"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Contras: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"

Prós: "Boarding was smooth"
Contras: "The aircraft was horrible No space at all even after paying for a better seat"

Prós: "Same as above- wonderful crew, smooth take off and landing Very pleasant flight attendants the entire flight Service was great"
Contras: "Again / wish all airlines had more comfortable seating in economy clas"

Prós: "Same as above"
Contras: "SAME AS ABOVE"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Contras: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Prós: "Great services and the staffs. Very comfortable flight and plane"
Contras: "N/A"

Prós: "Great airline overall!"
Contras: "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."

Prós: "The lovely nice stewardess and Crew kindness."
Contras: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."

Prós: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Contras: "Nothing, everything was superb"

Prós: "The Boeing 777-300ER is ether new and clean."
Contras: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Prós: "Everthing was great!!"
Contras: "Nothing"

Prós: "Flight crew were great"
Contras: "In flight entertainment was Byzantine"

Prós: "Very professional!"

Contras: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Contras: "Reviewing Business class Nothing memorable at all. An ok dinner after take off followed by a tiny salad 8h later before landing. Quite minimal for such a long flight. The entertainment system needs special mention for its awfulness. The system in Business class would be considered poor even in Econ - small screen, terrible picture quality and a painful, prehistoric interface."

Prós: "Quick and easy- no problems. We had drink service and a yummy croissant. Flights attendants were really nice and spoke great English."

Prós: "food!"
Contras: "space at my feet!"

Prós: "Kindness, courtesy and smiles"
Contras: "nothing in particular"

Prós: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner. The warm croissants served at breakfast were a very nice touch."
Contras: "Due to turbulence, I could not get out of my seat as much on the return flight, so I did have some swelling in my feet."

Prós: "Service, entertainment and food are top notch!"

Contras: "Bathroom not clean"

Prós: "Fast journey despite a short delay it arrived on time."
Contras: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Prós: "Crew was good on the overseas flight. The purser especially, and his attitude rubbed off on the others."
Contras: "No wifi. Entertainment screen, etc was ancient by competitors' standards. Very difficult to operate, and I could not get it switched off once on. The screen light was in my face all night! I noticed another passenger with the same problem. Screen kept going blurry too. I booked Swissair because the price was good, now I regret that."

Contras: "The line at the check in was quite long. Luckily I had only carryon"

Prós: "Great entertainment system"
Contras: "Leg room space was a bit restricted compared to what I am used to"

Prós: "Service was remarkable - food far superior! Will be my airline of choice going overseas."

Prós: "Crew and people were fantastic!"
Contras: "LONG lines again. No luggage even with a 4 hour layover"

Prós: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Contras: "Very long time to board which resulted in flight leaving late"

Prós: "Good crew and clean plane"

Prós: "Excellent"

Contras: "Time"

Prós: "Attendants were cordial"
Contras: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Contras: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Prós: "Nothing"
Contras: "Once again, I paid extra to select my seats and once again they did not honor that. I paid extra for an aisle and a window seat and we were put in that horrid middle seat area. The video/television screens in our row were broken the entire flight. The attendants kept telling us they would be fixed soon and they never were. There was one attendant who was nice and the rest were rude and unhelpful. We arrived in Boston 2 1/2 hours late. Terrible experience."

Prós: "Na"
Contras: "Na"

Contras: "I paid for a seat on the aisle with extra leg room. Seat 24D. There was only minimal foot space because of some type of metal box under seat 23D. I don't think that I should had to pay $45 for the extra leg room just to receive cramped foot space."

Prós: "I have been flying to Greece and back many years now. I have never seen,such comfort in a plane,such great service,so many snacks and meals,and the crew was coming by every 30-45 minutes for water. We were served Swiss chocolate and also the best ice cream I have had in my life. Best flight and best plane I have flown in my life."

Prós: "- Lots of snacks selections during the flight - Great selection of Movies - but unable to watch them"
Contras: "- No special treatment for Star Alliance Gold Member - Crew member forgotten my drink order completely - Entertainment system was not working after 7 Restart attempts - The whole entertainment system is very 90's - OLD and ready to retire - There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table - Foods selections was not that great"

Prós: "All"
Contras: "Keep up the same spirit"

Contras: "Boarding process could have been smoother"

Prós: "Crew was great."
Contras: "Delay of almost 24 hours."

Prós: "Speedy boarding process, good meal choices."
Contras: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Prós: "I got an extra blanket."
Contras: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."

Prós: "Crew was professional and courteous. Flight a little bumpy because of turbulence but otherwise fine."
Contras: "Boarding in Finland with not too many comfortable seats in waiting area. I'm used to boarding by group numbers but no such thing in Vantaa airport??? Food not good. Legroom seems tighter than a few years ago. Movie selection not great."

Prós: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"

Prós: "Blueberry juice! I is now my favorite juice."
Contras: "The food was way overcooked!"

Prós: "it was just okay. nothing spectacular."
Contras: "my luggage was misplaced and I didnt have it for 3 days."

Prós: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."

Contras: "Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours."

Prós: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Contras: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."

Prós: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Prós: "It was comfortable and smooth."
Contras: "It was all good."

Prós: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Contras: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"

Prós: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Contras: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."

Prós: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Contras: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Prós: "Far better quality and value than BA, it's OneWorld partner."
Contras: "It was all good."

Contras: "good morning aircraft flew late 1 hour. arrived in Finland late. our aircraft departed. now sit 3 hours and waiting for other aircraft. plane crashes in 12.45 the bottom and arrives in Riga in 2.00 days."

Prós: "Everything. Great airport, swift boarding, great food on board with an educational twist, etc"

Prós: "Selection of many movie choices"
Contras: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Contras: "The 40 min layover between SVO-HEL and HEL-JFK required security check and walking approx. 30-gate distance. It was well organized, but still straining."

Prós: "My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good."
Contras: "My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight."

Prós: "I made it home safe."
Contras: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Prós: "Great service and great food."
Contras: "The long hours"

Prós: "I'm so happy to be able to travel with my small dog in cabin. I've travelled from Miami to Helsinki and back with a dog at least 30 times in the last 16 years. The service has always been very good. I choose the airline always based on what's best for my dog."

Contras: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."

Prós: "Good movie selection"
Contras: "Only drinks with dinner, other airlines serve the whole time. Limited selection of drinks. Other airlines do not limit. Not enough leg room and I'm only 5'7. Seat in front leaned back to far."

Prós: "On time , excellent service"

Prós: "There was plenty of room and the food was good."
Contras: "Can't think of anything I didn't like"

Prós: "It is misleading to review this as finnair flight. Not relevant"

Prós: "I liked everything. Pleasant flight."
Contras: "Not that I didn't like, only some comments: Flight was 40 min late at arrival due to delayed start from JFK, the plane had to wait on runway before take-off. Not a problem for me as HEL was my final destination."

Prós: "crew, food"
Contras: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."

Prós: "Excellent"

Prós: "Crew was fine"
Contras: "Our luggage never made it to Rome, our final destination. So now we have no change of clothes - for the next 2-3 DAYS."

Contras: "I wish I had known this was an American Airlines flight. They're the worst. Delays all the time (including this flight), crew who couldn't care less, uncomfortable seats, general mediocrity. Next time tell your consumers what you're getting into!"

Prós: "The fact the plane didn't crash"
Contras: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"

Contras: "No TSA pre check"

Prós: "The service were very good. Just wish the food better selection."
Contras: "The leg room were tight."

Prós: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Contras: "I booked this through Finnair and it was a British Airways code share .I was unable to get the record locator for BA and could not check in prior to getting to the airport ."

Prós: "Crew was very nice"
Contras: "Outdated planes: Intercontinental flight with no personal entertainment system, (cabin monitors only). Poor check in/No partner flight numbers listed: I booked a Finnair flight, it was operated by American Airlines, which is fairly common, but neither JFK or CDG listed the partner flight number or Finnair anywhere - which led to slow and confusing check in when neither Finnair nor AA could find my reservation"

Prós: "Power in every seat. Great headphones. Solid in-flight entertainment."

Prós: "planned time of departure Fare potential for getting 5 seats so I could get a good nights sleep"
Contras: "Plane left 3 1/2 hours late due to a mysterious mechanical problem that caused them to taxi it away from the gate more than once. Relatively little communication from American whose flight it was. Scheduled departure 10 PM. Actual departure 1:30 AM I reserved a center aisle seat in a row that was completely empty a day or two before departure, hoping to get the whole row. Didn't work out. Just before we closed the doors a couple arrived at the row and took up three of the seats. Darn it. But I still got a good nights sleep. Wish there was an option to check N/A on several of the options above. I didn't speak to a crew member. I didn't eat or drink anything. I never turned on the entertainment system."

Prós: "Once we got on the flight it was all good!"
Contras: "We had the worst experience getting to our flight this airport is so badly managed it is laughable."

Prós: "The flight was on time and all went as planned"
Contras: "The in flight service was average"

Prós: "Did not have the special meal i requested"

Contras: "The food was terrible , the flight was canceled from Paris to phila , i didn't know til 8 pm . It was very hard to have an other flight from London to phila. A lot of souffering for me ."

Prós: "Not much."
Contras: "The flight was delayed about 5 hours due to reasons no one really seemed to understand. Food was pretty bad as well."

Prós: "the flight was very comfortable"
Contras: "nothing"