Encontra voos baratos do Porto para Creta

Prós: "Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck"
Contras: "Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional"

Prós: "The crew was great"

Contras: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."

Contras: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Prós: "Crew was great. Peppy and kind."
Contras: "ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD"

Contras: "The food is good k"

Prós: "The entertainment was good"
Contras: "The food on the 2nd flight was bad"

Prós: "Food was good ."
Contras: "Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class"

Prós: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Prós: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Contras: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Prós: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Contras: "Nothing!"

Prós: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Contras: "It was perfect !"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Attendants were attentive and efficient"
Contras: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Contras: "They lost our bags for the second time in 4 days. Both originating flights were late starting and made for impossible connections! Is Swiss ever on time? Frustrating for sure!"

Prós: "Great services and the staffs. Very comfortable flight and plane"
Contras: "N/A"

Prós: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Prós: "I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019."

Prós: "The service and the crew were fine"
Contras: "Seats are too small and terribly uncomfortable on such long flights."

Contras: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Contras: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Prós: "Since the flight from Palermo was 1hr. late. Swiss air took us privately to check our passports and directly into the plane. That was Excellent Or we would have missed our flight. We made it into the plane, too bad our luggage din`t."
Contras: "Not enough room between seats for international flight."

Prós: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Contras: "Cramped in economy"

Prós: "Very courteous attendants."

Prós: "Everything except the seats."

Prós: "on time performance; friendly flight attendants"
Contras: "bought a seat reservation in premium economy and was the last group to board. No extra leg room in "premium" economy."

Prós: "Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again."

Prós: "on board"
Contras: "12 of January, 2018 Dear Austrian Airlines authority, I address to your kind attention to asist me to get to me the hat qhich I lost on board of the flight 1576 when I arrived to Vienna airport on my way frpom JFK to Lwo. It happened because it was no room above my seat's bin and the steard helped me to get my heat in another bin. Unfortunately I forgot at the moment when I left the board of the plane, a minute later I reminded that I forgot my hat but I was not allowed to go back and get my hat. I tried to communicate with the Lot&Found office in Vienna airport as I had 2h40 minutes in connection time and it was enough time to get me back the hat, unfortunately nothing was really done from the airport staff to get me my hat and made to me possible continue traveling with my hat. I spoke to two managers, the name I could share with you if you need. The Found office registered my black hat and the plastic box under the number F2018/000682. In this situation I ask your offices to deliver my hat and the plastic box to Lviv airport as sson as possible as this is a special hat for my daily prayers. I wish you best and ask for your kind assistance to send the item as soon as possible with the nearest flight. Sincerely, Meylakh Sheykhet"

Prós: "The hospitality & staff were impeccable."

Prós: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Contras: "Tight connection on Zurich."

Prós: "Smooth flight"
Contras: "Crew just ok."

Prós: "The food was good and the crew was nice."
Contras: "No entertainment offered and the seats were cramped."

Prós: "Crew was good on the overseas flight. The purser especially, and his attitude rubbed off on the others."
Contras: "No wifi. Entertainment screen, etc was ancient by competitors' standards. Very difficult to operate, and I could not get it switched off once on. The screen light was in my face all night! I noticed another passenger with the same problem. Screen kept going blurry too. I booked Swissair because the price was good, now I regret that."

Prós: "See below"
Contras: "We got to Rome airport 4 hours before to not miss flight! They booked us with 45 min to connect in Zurich. Then flight from Rome kept getting delayed with no explanations. We got to Zurich with 30 minutes to go. We literally ran to get to gate E. We got no help from Swiss employees and got to our gate with 10 min before flight. They said gate was closed. Went to transfer desk, next flight was next day at 1 pm. Missed very important meeting at work that I had planned around for months. Very upset and disappointed. Felt they could have helped us a lot more and got us on our flight."

Prós: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Contras: "N/A"

Prós: "Very comfortable and attendants were very attentive."
Contras: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."

Prós: "The service on board was excellent, I would use this airlines in the future..."

Prós: "Nothing"
Contras: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"

Prós: "I was placed at the very last seat because of a mix-up of tickets, then had to change twice because some people didn't like their seats. Sitting next to your spouse is logical, but best to provide the ability to select seating ahead of time."
Contras: "Landing. Very rough"

Prós: "Friendly crew, decent meal, and above-average entertainment systems"
Contras: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Prós: "Your crew is amazing."

Prós: "Excellent customer service, and on time flight"

Prós: "Food & beverage, onboard entertainment and beauty product in the bathroom was good."
Contras: "Service was okay and the seats were horribly uncomfortable. Not what I remember from Swiss when I use to fly constantly with them 2 years ago. Also, I was singled out by the crew at the gate and pulled aside. Racially profiling at its finest."

Contras: "see above"

Prós: "Went great, no complains"
Contras: "HOT turkey sandwich"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "Very nice airplane and pleasant crew"

Prós: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Contras: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Prós: "Perfect"
Contras: "Nothing. Flight was amazing"

Contras: "Bigger seats the new ones are way to narrow"

Contras: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Contras: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Prós: "Almost everything, especially the crew."
Contras: "Don’t feel like anything should be better to be honest"

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Prós: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Contras: "Crew members in Amsterdam were very rude and disrespectful"

Prós: "Crew was great, very responsive and hospitable!"
Contras: "more lunch choices, especially choices without dairy products."

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"

Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Prós: "quick/efficient boarding - good staff - good food - easy flight !"
Contras: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Prós: "The flight was smooth, the service was friendly, and the food with plentiful."
Contras: "Too much activity in the cabin during the flight."

Prós: "yes"
Contras: "not really"

Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Prós: "Crew was good"
Contras: "Food"

Contras: "No reading light in my seat..."

Prós: "Boarding agent extra effort to improve my seating!"
Contras: "Food amount less than expected."

Prós: "Landing"
Contras: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Prós: "Flight crew very nice"
Contras: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Contras: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Prós: "Flying with KLM is a pleasure"

Prós: "Crew was great, very nice"
Contras: "Not enough legroom"

Prós: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contras: "Cramped seating."

Prós: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contras: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Prós: "Arrived Early!"
Contras: "Left Late :-)"

Prós: "Fabulous trip with friendly, helpful staff"
Contras: "Nothing"

Prós: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Contras: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "Bag was lost"

Prós: "Consistently high standards"
Contras: "Nothing"

Prós: "on time, and with snow"

Prós: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Prós: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Contras: "Nothing to be honest . All positive."

Prós: "Cabin crew very pleasant"
Contras: "Lost our bags, little sympathy from staff"

Prós: "Easy Boarding"

Contras: "Two hours delay in the start."

Contras: "old plane, tight and uncomfortable"

Prós: "Wider seat than most business class"
Contras: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Contras: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Prós: "great choice of entertainment content, friendly crew"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "Catering is ok"
Contras: "Seats comfort really old school"

Prós: "The crew was great"
Contras: "the food"

Contras: "The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership."

Prós: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Contras: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Prós: "Almost nothing."
Contras: "Allow field research of all terminals to best decide for the next flight to book. If I were 3 seconds off and not running on my last leg to Naga, I would have been stuck in Manila for the entire duration of my trip."

Prós: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Contras: "Keep scheduled flight times."

Prós: "The crew was good and the seats were fine."
Contras: "It was a short flight but it would have been nice to have a glass of water."

Contras: "Flight was delayed. Took a long time to board."

Contras: "Business area crew needs to better service from Bogota to san salvador."

Prós: "Tv, food, blanket with pillow"
Contras: "Everything was wonderful"

Contras: "2 hours late"

Contras: "Information,connection,airline staff,customer service, Ivan go on forever"

Prós: "Nothing special."
Contras: "The seats are awful."

Prós: "Even with some departure delays we landed on time."
Contras: "The plane could have used some cosmetic detailing. The door to a cabinet in the bathroom would not shut and caused a problem with people being able to close the bathroom door."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Contras: "Online check in didn’t work."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "On time"
Contras: "SEAT was not confortable"

Contras: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."

Prós: "On time overall, no delays"
Contras: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"

Prós: "The lunch in the flight back. The service was good."
Contras: "The spaces between seats and the bathrooms. It should be a person checking if it look okay after 2 hours flying."

Prós: "Crew arranged to change seats so my left leg had an aisle."
Contras: "Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle."

Contras: "I wish there was a bigger selection of movies and tv-shows to watch."

Prós: "The crew on board seemed efficient and friendl for this short 2.5 hour flight."
Contras: "No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine."

Prós: "The flight itself was fine"
Contras: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."

Prós: "Seats were too crowded. No leg room."

Contras: "Our luggage did not arrive. They told us it was sent to another city by mistake and that they would get it to us as soon as it arrived. It's a long story but we didn't get the bag for a week. We called multiple times and got very little help. We finally got the bag, but had to buy new clothes to get by in the meantime."

Contras: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."

Contras: "5 hours delay"

Prós: "nothing"
Contras: "No food no drinks no entertainment and my knees where hitting the seat in front and I am 5 10"

Prós: "Vivo en Madrid. Estuve de vacaciones en Venecia."

Contras: "There were no vegetarian/pescatarian meals available so I literally ate bread rolls for dinner & the tv audio was broken. I paid $40 for 45 MB of WIFI so that I could work and the internet lasted about 10 minutes. i couldn't even send an email within that time. The tv screen itself kept flipping back down to the aisle. Finally, the temperature was freezing & the bathrooms were disgusting."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "Food and movies were good."
Contras: "I was not allowed to check in online, so I had to go to the airport early to check in. Despite purchasing my flight months prior, and arriving at the airport with plenty of time to to check in, I was told that I was going to be bumped from my flight because it was overbooked, which would mean that I would miss my international connection. After waiting for everyone else to board on a tiny flight, there suddenly was a seat available and they let me board, but they managed to not put my bag on the flight, which means I have no luggage. Lastly, despite checking in more than 7 hours ahead of time for the international flight, I was given a middle seat and was told that I would have to pay $40 if I wanted to switch to an aisle/window. The middle seat was cramped and uncomfortable, particularly for 8 hours (after 7 hours of connections and waiting in airports). UGH."

Prós: "Wide bodied aircraft"
Contras: "No free drinks or snacks"

Prós: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"

Prós: "Crew was nice and entertainment options were great."
Contras: "Boarding process out of Miami international was disorganized and unpleasant. Crew did not have control over the order for boarding and it became a bit of a mob."

Contras: "Delayed flight, no AC, no food service (even to purchase)"

Prós: "Hat it was a quick flight."
Contras: "No entertainment, no free beverages or snacks, crushing legroom."

Prós: "Boarding is quick and easy. Seating is comfortable enough for a one hour flight."
Contras: "No free beverage service . Snacks and drinks cart is wheeled through, but no one buys on such a short trip."

Prós: "Fast check in"

Prós: "They solve the flight connection issue and move us to a direct flight."

Contras: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"

Prós: "Flight time and efficiency was fine."
Contras: "BA doesn't give food. Must purchase... No problem!! BA doesn't accept USA or China CC or debit. I was starving! After using on earlier flight, I knew I could use Apple Pay. Old, dumb, inconsiderate, rude flight attendant wouldn't even attempt trying alternative payment. She humiliated me. I was uncomfortable, embarrassed, hungry, and furious the entire flight. Never ever again! British Airways is incompetent!"

Prós: "Considering my flight was from Tenerife to NY even though they stopped in Madrid they could have given us at least a bottle or glass of water without charging for it. No TV so not the greatest flight. Staff not very helpful at airport to accommodate a seat change to be able to sit with family."

Prós: "Choice of entertainment: movies, tv shows, etc."
Contras: "Wifi was >$50!"

Prós: "Madrid airport is seriously beautiful Flight departed on time Seats was lie flat and comfortable Food was best of any European business class"
Contras: "Nothing"

Contras: "the flight over LAX to Madrid was horrible. An old plane, both my husband and I had broken seats, no screens, and no charging capability. The flight from MAD to LAX was much better with a newer plan. I would however, not fly with Iberia again, because the out bound flight was so awaful. So average rating is okay."

Prós: "The in flight entertainment and personal touch screen were great. The captain seemed to do well with abating most turbulence."
Contras: "The cabin crew weren't all that friendly and were super stingy about giving out water during the flight. The legroom was very limited compared to my last trans-Atlantic flight."

Prós: "A simpatia dos profissionais do avião"
Contras: "Quando cheguei ao aeroporto de Gartwik fui até ao guichê da easyget pedir uma informação sobre o meu voo por volta das 5h55m e fui estremamente mal atendida por as funcionárias uma delas até me perguntou se eu não tinhas olhos para ver o placar não me deu a informação que eu pedir não foi nada educação povo sem educação nada profissional"

Prós: "Cumprimento dos horários. Antecipação da hora de chegada."
Contras: "Voo com alguma turbulência. Só deram o aviso uns 10 minutos após ter começado."

Prós: "Very clean and comfortable cabin."
Contras: "The baggage policy was a bit unclear as to what those with the base fare could bring. We ended up having to cram a backpack into the carry-on bag to bring it aboard. We had to check one bag when we checked-in. It cost about 52 euros."

Prós: "Very predictable! All as expected."
Contras: "Free refreshments! Really 2$ water bottle?"

Prós: "All as expected"
Contras: "All as expected"

Prós: "Nothing much every other plane is more comfortable."
Contras: "We were five people with five carry-on lugages and five small individual bags. The people in boarding tried to charge us €76 for each one of the bags for a total of €380 extra. We managed to put three of those bags inside our suitcases but we were still charged for two very small bags €152."

Prós: "Yes and yes"
Contras: "For what it is that you offer I am not sure what more I should expect. All staff were courteous and friendly. Great job."

Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"

Contras: "The bag drop process is confusing and the people working the counters are unresponsive and rude."

Prós: "On time"
Contras: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."

Prós: "The crew was very nice. All smiles"
Contras: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."

Prós: "Embarque"
Contras: "Espaço entre cadeiras e atraso no voo. Bagagem demorou muitotemoi a chegar"

Prós: "Pontualidade"
Contras: "Espaço entre cadeiras"

Contras: "atraso de 2h no voo, sem nenhuma indicação por parte dos assistentes de terra. serviço pós venda terrivel, sempre a desresponsabilizar de todos e quaisquer factos. nao volto a contratar serviços a esta companhia."

Contras: "Sair a horas"

Contras: "Receberem a minha bagagem de mão na porta do avião"

Prós: "Voo confortável tripulação simpática, aterragem muito suave"

Contras: "EasyJet was pretty easy to deal with."

Prós: "Seats were comfortable. Crew neither friendly or unfriendly."
Contras: "Leave on time and give free of charge a glad of water or a juice to the passengers."

Prós: "A simpatia da tripulação."
Contras: "Estar a espera mais de uma hora para sair de Paris."

Prós: "I liked that we made it safely. That’s about it."
Contras: "No delays, more information, good communication and some compensating!"

Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"

Prós: "Acho ridículo não nos oferecerem nem 1 chiclete na viagem"

Contras: "Arrive on time, and not late 1 hour"

Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."

Contras: "Luggage payment check in and boarding is too slow and inefficient"

Contras: "Assento desconfortavel para dormir."

Contras: "We were delayed an hour which would not have been so bad on a daytime flight but meant we did not arrive home until 3.30am"

Prós: "Clean, functional, fun"
Contras: "Nothing really, it is very good value for money"

Prós: "Did not take this flight- had to be rescheduled on a different airline because of a missed connection."

Prós: "I hve never had a so aoft landing, the pilots were the best!"

Prós: "Am very upset with how I got treated"
Contras: "Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame"

Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"

Prós: "Cheerful crew"
Contras: "Terrible queues and no graciousness from easy jet. Hospitality should be offered or something - very very poor. Will not fly with easy jet again."

Contras: "Flight was 25 mins late taking off and was therefore late arriving and pilot was failed harrier jump jet pilot as slammed it down on runway and then bounced along till we came to a halt... not the best the landing"

Prós: "The plane was ok."
Contras: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."

Prós: "Normal."
Contras: "Devter um atraso superior a 1:30"

Prós: "I absolutely loved it. The staff was very kind, the plane was comfy and we saw a lot of things. Wonderful."

Prós: "it took an hour to get first bags off ,then 25-35 min more for the rest. 1 of my 2 bags was not on flight in Berlin had to walk outside to a seperate building. . another 1.5 hour waiting to report lost bag. bag is now supposed to be at airport 33 hours later ? maybe i will get it before i leave Berlin?"

Prós: "Plane was fine"
Contras: "had to wait nearly an hour from departure lounge then on the plane before takeoff. Felt we were being herded like cattle and then left to stew in a holding room before allowed access to plane."

Contras: "We didn’t take it. Although it was scheduled for a 6:50 am departure it was delayed until noon and we would have missed our flight from London to the U. S. It was very hectic and frustrating trying to find another flight. We got NO help from ez-Jet. Luckily TAP Portugal was extremely helpful and we did make our Delta flight with lots of extra help from them."

Contras: "Five hour flight delay (7:00 to 13:15) which forced us to buy 2 new tickets to same destination same day on another airline as we would have missed our return flight to the US from Hearhrow otherwise. Totally unacceptable!"

Prós: "Flight departed and arrived ahead scheduled"

Prós: "Value"
Contras: "Speedy boarding is shambolic"

Prós: "Speed at Southampton airport Good service at Geneva, they did search my bag, but very nicely done Great. Happy Stewardess"

Prós: "The flight itself was quite quick and the staff on board were very nice"
Contras: "We boarded really early but the plane hadn’t arrived and we were made to wait in a corridor, we boarded at about 9:30 when we were supposed to depart at 8:55, we departed almosted an hour later than expected (9:45) which made a huge difference and unfortuntely we missed the train from luton and the last tube in London."

Contras: "No air conditioning. Seats uncomfortable and cramped"

Contras: "Cancelled flight"

Prós: "The plane departed and arrived on time. The onborad crew was fine as well."
Contras: "The ground staff of easyJet were horrible. During boarding, my girlfriend was instructed to fit a carry-on on the "bag size check thing" and it didn't fit (barely). We we're forced to open the bag and put some of the clothes on to make it fit (the most unnecessary thing, since we're carrying the same weight and volume on the plane anyway). If this was not bad enough, after that, we had to check in the luggage anyway because there was no space in the cabin (making the whole process of removing stuff from the luggage even more irrelevant since volume is no longer an issue). EasyJet goes out of their way to inconvenience its costumers so we are forced to pay more to not be harassed by the staff and their random policies. The flight itself: no leg room and no entertainment."

Prós: "Do atendimento das hospedeiras"
Contras: "De ir na cauda"

Prós: "Preço"
Contras: "Cadeiras desconfortáveis, falta de espaço para pernas e objectos pessoais (livro, etc)"

Contras: "Correu bem, e na normalidade."

Contras: "Lanche gratuito."

Contras: "Não apanhar chuva no embarque."

Prós: "Agradou ter conseguido um preço low costs. Mas sinceramente poderia ter pago um bilhete mais caro e voado noutra companhia com mais conforto ."
Contras: "Demasiados atrasos. Temos que esperar o embarque a céu aberto na chuva e no frio. Péssimo ... E não tem nada para pessoas alérgicas a lactose e glúten."

Contras: "Easy checkin Comfortable seats Fun cabin stewards Great flight Great price"

Contras: "4 horas de atraso."

Prós: "Preço"
Contras: "Stress dos restantes passageiros dado os atrasos. A culpa não é da empresa, visto o preço não estou a espera de comida nem de mordomias."

Contras: "Correu tudo normalmente"

Prós: "Pontualidade e tripulação atenciosa"

Contras: "Tudo me agradou. Não serviram comida nem houve entretenimento."

Prós: "O voo em si. Foi seguro e rápido."
Contras: "O conforto dos bancos e a falta de espaço para as pernas, o facto de termos de pagar mais para levarmos uma mala de rodas pequena e para nos sentarmos ao lado do nosso companheiro de viagem."

Contras: "Supostamente só se pode levar uma única mala, presenciei pessoas sem prioritário e sem mala extra a embarcarem com dois volumes o que é injusto para quem se preocupou a controlar a bagagem incluindo a dificuldade que é não utilizar mala de senhora para além da bagagem."

Prós: "Pontualidade"

Contras: "The landing was very rough. My mom and I felt sick."

Prós: "Very organized and very easy boarding experience."

Prós: "De nada nunca mais viajo c essa empresa, cheguei c 3 horas de antecedência no aeroporto e me fizeram pagar uma taxa de 55 euros absurdo, na volta atrasou muito, pessoas maleducadas"

Contras: "a tripulação do avião cancelou o acesso à gate antes da hora prevista tendo arrancado, deixando mais de 6 clientes em terra. é inexplicável esta forma de actuação tendo em conta que quem paga pelo serviço deveria aprimorar e dedicar-se a prestar um bom serviço. para mim a gota de água, não volto a contratar serviços a esta companhia."

Contras: "O tempo de espera no aeroporto para embarcar. Cerca de 1 hora."

Contras: "Para além de estarmos dentro de umas gaiolas em pé, quase uma hora sem sequer nos dizer nada, fomos a pé debaixo de chuva até ao avião. Crianças e bebês a serem forçados a ir debaixo de chuva. Entretanto chegamos ao avião e não tivemos autorização para entrar, ficando debaixo de chuva... enfim. Depois disso, quando aterramos não tivemos autorização de sair porque o Hospedeiro de Bordô chamou a polícia para acompanhar um dos passageiros. E para variar... Tivemos de permanecer sentados em espera para podermos sentir. Enfim. No mínimo ridículo."

Prós: "Atraso del vuelo"

Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."

Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"

Prós: "Yes, the onboard crew did a great job."
Contras: "Their crazy rules with “hand luggage” makes me nuts."

Prós: "Viagem mais rapida, tripulacao simpatica"
Contras: "Voo low cost sem comodidades"

Contras: "Atraso uma hora"

Contras: "O atraso do voo 45 minutos e a espera pelo autocarro para nos levar à saída do avião (10 min) !"

Prós: "Conforto e tripulação"
Contras: "Embarque, algum tempo na fila e depois ao frio. Pouco antes da aterragem pressão nos ouvidos. Viajo muito e nunca me aconteceu tal"

Prós: "Cheap flight"
Contras: "Less time in the boarding line and less interruptions to sell things."

Contras: "Priority line...."

Prós: "Voo... aterragem perfeita. Tripulação de cabine muito profissional."
Contras: "Comunicação do atraso muito tardio. Muito tempo para sair. Muito tempo em táxi....toda a experiência antes de ter o avião no ar foi má. Falta de comida a bordo (típico do último vôo do dia....mas não devia ser assim)."

Prós: "Horário cumprido"
Contras: "Tripulação pouco simpática"

Contras: "Não há nada de comida que a empresa oferece de cortesia."

Contras: "Turbulência"

Contras: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."

Contras: "Ryanair service such as online checkin is not clear saying."

Contras: "Voo com atrazo elevado"

Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"

Prós: "price time of flight"
Contras: "unable to choose your seat free expensive tea and coffee and others"

Prós: "The crew"
Contras: "Uncomfortable seats"

Prós: "Nothing"
Contras: "Everything ! Delay, no info (absolutely no info! Regarding the delay. I would never, ever choose RyanAir again !"

Contras: "Atraso de 35min. Tripulação pouco interativa. Condição agressiva, q se repercutiu na aterragen"

Contras: "Atraso de duas horas no voo. Cheguei em casa muito tarde."

Prós: "Cabin crew - efficient, friendly and with a sense of humour."
Contras: "Having to buy Prority boarding to guarantee access to the overhead bins. Seats not that comfortable. Little legroom (i’m average height at best)."

Prós: "Segurança"
Contras: "1- A comida parece a Comida servida nos Anos 70, muito básica com sabor Indústrial típico da Aviação. Tipo de comida que pelo aspecto e sabor nos faz sentir desconfortável e com náuseas. 2- Uma viagem transatlântica num Avião velho e desactualizado o barulho e a vibração do motor, principalmente junto a janela é tanto que não me permitiu dormir, mesmo sendo uma viagem de 7 horas (de Toronto, Canadá até Lisboa Portugal. 3- Inizisténcia de qualquer tipo de Entertenimento! Ausência total de monitores ou televisores não podendo assim assistir a nenhum tipo de programas ou filme., que agrava, principalmente quando se viaga com crianças."

Contras: "O atraso na partida de cerca de 1 hora."

Contras: "do tempo de espera"

Prós: "My own boarding was went ok"
Contras: "What was the most annoying part of the whole experience was the fact that they were other passangers on there school trip. Yes they are just still kids, but from the very start of them boarding, thats when everything just went downhill. The kids was just screaming, shouting, and sprinting into there sits. Even after being told to quite and calm down, all them were still screaming and shouting at the top of there vioces throughtout and non-stop for the whole flight (even after landing and getting into the bus). The worst fact of all is that, there was just far too many of them for everyone to handle (by the flight crew, and the trachers). It was also the first thing in the morning so it’s not like everyone would most likely be well rested already."

Prós: "Good flight with no turbulence. Checked luggage came out fast."
Contras: "They never gave me a printed boarding pass when I checked in and then once boarding the actual plane outside of WiFi range they made a big deal about not being able to show them a boarding pass. I had already shown two people before. If they needed to see it before boarding the plane then they should mandatorily give you a printed pass."

Contras: "Avião muito sujo"