Your nasty smart , The seat too tight You have to pay for everything 5h20 min Flight with no food no water nothing .I didnt take my Medicine Because I don't have no water The worst trip that I have in my life.1st time flying with Transavia its going to be the last time . I am so disappointed
Boa relação qualidade/preço
Nem todo mundo em um voo fala francês, os comissários poderiam ser mais empáticos e falar pelo menos inglês para que todos pudessem compreender.
La personne en charge de l’enregistrement était très impolie pas professionnelle vous devriez la renvoyer car c’est une très mauvaise image de marque pour votre société
too hot and too tight, no even small cup of water.
Contras: "The boarding was very slow and to seat to small for me."
Prós: "It was a very nice, standard flight. Nothing remarkable good or bad."
Prós: "The was not confortable"
Contras: "Having more entertaiment"
Prós: "On time"
Contras: "Seats and legroom"
Contras: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
Contras: "Baggage claim was nearly one hour long"
Contras: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
Contras: "Not even water is offered to people"
Prós: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Prós: "Quick and convenient"
Contras: "Delays are always an issue"
Prós: "Os avisos e mudanças sobre o voo."
Contras: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
Prós: "a tripulacao"
Contras: "eativemos 20 minutos dentro do aviao à espera que viessem os autocarros para sair do aviao"
Prós: "O preço do bilhete e a simpatia da tripulação."
Contras: "Ter que pagar por um lugar na fila e emergência"
Prós: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Prós: "Everything was fine"
Contras: "No problems"
Prós: "We departed on time It was cheap to check a bag"
Contras: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"
Prós: "The flight was on time."
Contras: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Prós: "The crew were very nice"
Contras: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
Prós: "All went well with no interference."
Contras: "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
Contras: "Free tea & coffee would be ideal"
Contras: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Prós: "The crew was personable. Flight was on time."
Contras: "Transavia delayed 1:30h the flight."
Prós: "Everyone was happy trip went great price aircraft clean crew nice!"
Prós: "very nice crew"
Contras: "no pre-checkin on my return flight"
Prós: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Contras: "I liked it all!"
Prós: "Cheap ticket"
Contras: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Prós: "great crew and exellent service"
Prós: "Cheap. Gets you from one stop to the next."
Contras: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
Prós: "Plane comfort was normal to good."
Contras: "Boarding staff at Orly was disgustingly rude."
Prós: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Contras: "Nothing not to like."
Prós: "Flight was on time"
Contras: "Boarding and disembarking were poor"
Prós: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Contras: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Prós: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Contras: "See above"
Prós: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Contras: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."
Contras: "Crew were very rude"
Schiphol airport needs to get their stuff together. I had to wait one hour at the passport control for EU national ID members, not the international one that they were waiting for 4 hours, and the baggage claim had an other hour on top of delays. That is insane, trying to exit the airport, at this point just let me get my own bag from the luggage compartment.
No water or light snacks, unless you pay a lot of money for it. Zero leg space
Yeah, allow us to bring our carry-on luggage without charging more. I've never seen another airline do this, and decreases your chances of my using you again.
Prós: "The crew was great!"
Prós: "The plane was already delayed they didnt notify us and when they posted the time on the board, we went 15 mins before the take off and they didnt let us on the plane"
Contras: "Water for free"
Contras: "I arrived 45 minutes before boarding, they refused to let me on the plane because they had closed the registration process. I had to buy another ticket"
Prós: "The positive crew!"
Contras: "Hire more crews like this!"
Prós: "Nothing to tell seriously"
Prós: "The agents wre wonderful. They kept us up to date and were both polite and professional."
Contras: "The food, It really needs improvement!"
Contras: "Crew (as always with Transavia) is not at its best."
Prós: "Friendly check in!"
Contras: "Extremely hot boarding and no air conditioning while waitin to taxi to runway."
Contras: "Everything excelent"
Prós: "clear information. good staff.good boarding return flight."
Contras: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"
Contras: "they could offer at least water “on the house”"
Prós: "Nice crew and pilots! Good food and beverage selection"
Contras: "No wifi. Luggage went to Detroit instead of Amsterdam. Was delivered 3 days later to the house I was visiting in sevilla Spain"
Prós: "Both of our experience to an from Alicante via Amsterdam has been an excellent experience. The staff were friendly and helpful, the transfers went without a hitch. I would recommend KLM to anyone to fly with."
Prós: "Crew is very nice and friendly"
Contras: "Not enough legroom"
Prós: "Nothing...it was ridiculous"
Contras: "No kiosks? No online check in? Seats were vinyl and terrible, and the plane was hot. It took us over 2 hours to check in"
Prós: "Crew was professional. We did not have food on the flight nor used the entertainment."
Contras: "There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob"
Contras: "sem cuidado com as bagagens, quebrou uma das malas"
Contras: "Not much food choice otherwise a really good flight"
Contras: "It didn’t happen."
Contras: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Prós: "The crew was so nice and genuinely kind."
Contras: "We loved it all."
Prós: "Friendly staff. Passanger leg room is ok. Very reasonably priced food and drinks. No serious delays."
Contras: "No free water , snack"
Prós: "It was fast"
Prós: "everything was smooth and very convinient"
Contras: "there was no drinking water (unless you buy)"
Contras: "Waiting for suitcases"
Prós: "After experiencing a computer glitch with our check-in, Transavia moved heaven and earth to get us on our flight. We appreciated the staff so so much!"
Prós: "Seats were comfortable, crew were very kind"
Contras: "Boarding took too much time"
Prós: "The crew was nice."
Contras: "It was impossible for me to reserve seats in advance. I tried online and via text messaging with the airline directly. I was finally told, after multiple attempts and many texts messages back and forth with a representative, that I could only reserve my seats during check-in at the airport because my ticket had been purchased via another airline/ service (I had connecting flights). This was very frustrating. Also, the seats on the plane were very uncomfortable, there's no room, and I'm not a large person. When they offered something to drink, I asked for water and had to pay 2.80 for it, there were no snacks. I would not fly this airline again."
Prós: "Didn't like noting"
Prós: "Staff was friendly, they played music before and after the flight."
Contras: "Not that it's the airline's fault, but the screaming kid almost ruined my flight."
Contras: "When we booked there was no information about fees for checked bags. I tried to Ck in online and pay for our bags then but the payment didn't go through. At the airport they charged me even more than it would have been online. The bags cost more than our seats. We should have been told!!"
Contras: "No room for long legs, reclinable seat in front of me"
Prós: "it got me there"
Contras: "we tried to confirm flight, they said they had no record and made us buy another one. then they found two reservations"
Prós: "Nothing good about it."
Contras: "They put us in a Transavia plane from Barcelona to Amsterdam, we were on a line at five am for two and a half hours to check in. That was terrible. At the end the clerck was so stress out, that she did not write our connection flight number correct, so we did not get our luggage until the next day."
Contras: "The flight was delayed for about an hour and I don't remember there was an explanation for the delay. Also, the check in counter also opened late from the time it was mentioned."
Prós: "Crew was friendly"
Contras: "Flight was 1 hour late departing"
Prós: "Gostei da pontualidade e da limpeza do avião."
Contras: "Vôo caro para uma empresa que se divulga entre as low cost. Caro para voar com bagagem de no máximo 10kg embaixo do banco dianteiro, pouquíssimo espaço entre as fileiras de poltronas, muitos passageiros e tudo pago dentro da aeronave, ainda por cima tendo que aguentar propaganda de Free shop."
Prós: "Once we figured it put, fast check in. Small airport, lots of construction."
Contras: "Poor directions at airport, messy boarding on busses"
Prós: "Prompt and on time"
Prós: "The cheap price."
Contras: "I wasn't able to eat or shop because I didn't have cash or credit card, only a debit card. Time to update your system. I was starving four hours, and couldn't get something I wanted from your shop. Silly problem to have in 2017."
Prós: "O avião bem limpo e conservado."
Contras: "Fila do check in gigante, confusa e lenta. O inglês da tripulação é bem difícil de entender. Preço."
Prós: "The departure and the arrived went really a good flight"
Contras: "The flight was light more than 20minutes"
Prós: "I got one of my suitcases destroid during the flight."
We onboarded 1h30 late. We stayed in the plane for 3 hours before it was canceled because of snow. And we waited another two hours to be off boarded. Information was rare and bad. Decisions badly made. No support AT ALL from Ryanair after the cancelation.
Não embarquei pois o vôo anterior atrasou, pra não ficar preso. Dublin preferi ficar no porto.
Não pude embarcar pois a tripulação disse-me que o vôo estava atrasado e que eles não poderiam me realocar em outro vôo, tive que comprar outra passagem e não tive direito nem sequer a reembolso.
O voo atrasou uma hora e não houve compensação pelo facto. Fizeram o embarque meia hora antes e ficamos em pé à espera em fila em cima uns dos outros A tripulação de bordo apenas se preocupa em vender Pedi para por por uma garrafa de plastico no inicio do voo, a assistente mandou me esperar e some recolheu a mesma no fim do vending todo As janelas estavam imundas Enfim, uma companhia a não utilizar novamente
Pelos menos servirem uma água ou café
Comprei os bilhetes pelo site kiwi. Não entregaram os bilhetes pelo email. A ryanair criou dificuldades para emitir no aeroporto. As poltronas são muito apertadas. Sou alto. Foi um sofrimento a viagem. Ryanair nunca mais
Delay nearly 2 hours, they know what they doing ,because if it was 2h delay they have to pay us. But luckily 1h48 min lol. Disrespect with clients
Como não consegui fazer o check in online no telemóvel tive que fazer no aeroporto e pagar mais de 100euros por isso! Gostaria de saber se isso é legal. Porque li que comprando através de outra operadora não deveriam ter cobrado
A temperatura estava muito alta mas o levantar e a aterragem foram incríveis mal se sentiram
Partida com 2 horas de atraso
Ter vindo sozinho num banco e perto da porta de saida
Contras: "A água poderia ser grátis."
Contras: "Easy checkin Comfortable seats Fun cabin stewards Great flight Great price"
Contras: "Correu tudo normalmente"
Contras: "we were 4 person traveling together and all seats assigned were separeted, including 2 children"
Contras: "The landing was very rough. My mom and I felt sick."
Prós: "Very organized and very easy boarding experience."
Prós: "Sim, a tripulação excelente"
Contras: "Correu tudo bem"
Contras: "Informações sobre o voo e faixas para checkin no balcão mais barata !"
Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."
Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"
Prós: "Yes, the onboard crew did a great job."
Contras: "Their crazy rules with “hand luggage” makes me nuts."
Prós: "Tripulação prestativa e simpática."
Contras: "Voo atrasou mais de 40 minutos."
Prós: "Cheap flight"
Contras: "Less time in the boarding line and less interruptions to sell things."
Contras: "Priority line...."
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"
Prós: "Voo... aterragem perfeita. Tripulação de cabine muito profissional."
Contras: "Comunicação do atraso muito tardio. Muito tempo para sair. Muito tempo em táxi....toda a experiência antes de ter o avião no ar foi má. Falta de comida a bordo (típico do último vôo do dia....mas não devia ser assim)."
Contras: "Preis des Gepäck und das ich 40€ für 10kg zahlen musste"
Contras: "No food/ drink. Even water costs €3. It was EXTREMELY hot on the flight."
Contras: "O embarque é sempre muito ruim."
Prós: "A experiência no embarque foi PÉSSIMA, com a companhia RYANAIR, rnão desejo relatar nada do que tenha gostado."
Contras: "A companhia RYANAIR, não deixa claro a política de bagagens e na hora do embarque cobra por valores não informados antecipadamente."
Contras: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."
Contras: "Ryanair service such as online checkin is not clear saying."
Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"
Prós: "price time of flight"
Contras: "unable to choose your seat free expensive tea and coffee and others"
Prós: "The crew"
Contras: "Uncomfortable seats"
Contras: "Everything ! Delay, no info (absolutely no info! Regarding the delay. I would never, ever choose RyanAir again !"
Contras: "Atraso de 35min. Tripulação pouco interativa. Condição agressiva, q se repercutiu na aterragen"
Contras: "Atraso de duas horas no voo. Cheguei em casa muito tarde."
Prós: "Chegamos ao aeroporto 2 horas e 15 minutos antes do vôo. Tentamos fazer o check-in mas ainda não estava aberto. Na hora que abriram, fomos para a fila. Na nossa vez disseram que teríamos que pagar para poder fazer o check in no aeroporto, um valor absurdo de quase 100 euros. Não disseram em nenhum momento isso por e-mail. Não fomos avisados. Ontem, recebi uma e-mail da Cia, apenas falando sobre o procedimento da bagagem e nada mais. Não vou arcar com esse prejuízo, porque eles não avisaram que o check in tinha que ser online obrigatoriamente ou teríamos que pagar."
Prós: "Really nice crew."
Contras: "Terrible information service. There was a big delay and the passengers were waiting a long time into a hot bus until it return to the airport without any info."
Prós: "Cabin crew - efficient, friendly and with a sense of humour."
Contras: "Having to buy Prority boarding to guarantee access to the overhead bins. Seats not that comfortable. Little legroom (i’m average height at best)."
Contras: "1- A comida parece a Comida servida nos Anos 70, muito básica com sabor Indústrial típico da Aviação. Tipo de comida que pelo aspecto e sabor nos faz sentir desconfortável e com náuseas. 2- Uma viagem transatlântica num Avião velho e desactualizado o barulho e a vibração do motor, principalmente junto a janela é tanto que não me permitiu dormir, mesmo sendo uma viagem de 7 horas (de Toronto, Canadá até Lisboa Portugal. 3- Inizisténcia de qualquer tipo de Entertenimento! Ausência total de monitores ou televisores não podendo assim assistir a nenhum tipo de programas ou filme., que agrava, principalmente quando se viaga com crianças."
Contras: "Ficamos mais 30 min trançados numa mini sala de embarque, os passageiros no voo pareciam estar num ônibus (gritavam, ficavam de pé o tempo todo, num voo de 55 min) e a tripulacao nada fez para melhorar isso."
Contras: "Danificaram uma das minhas malas."