Encontra voos baratos de Paris para Aeroporto de Londres-Heathrow

Contras: "horrible dry croissant for breakfast"

Prós: "Crew was amazing. Good food. Comfortable seats"
Contras: "Music options along with the movies"

Prós: "Muy confortable, la amabilidad de los tripulantes"
Contras: "Nothing"

Prós: "fresh baked bread!"
Contras: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Prós: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Contras: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."

Prós: "Bombardier C Series. Most leg room and comfort of any plane"

Prós: "Crew was very courteous and helpful"
Contras: "More leg room"

Prós: "Crew was nice"
Contras: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Prós: "Leg room always an issue. Crew really great."
Contras: "Gluten free option"

Contras: "Temperature was very hot"

Contras: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Contras: "service was least friendly at this part of my flight"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Brand new plane and SUPER comfortable (even in coach!)."

Contras: "I missed my connection and got to Hong Kong a day late."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Spacious seats"
Contras: "Bag check process"

Prós: "The service and THE FOOD WERE GOOD !"

Prós: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Contras: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Contras: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Prós: "Great services and the staffs. Very comfortable flight and plane"
Contras: "N/A"

Prós: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Contras: "Short flight with no entertainment, no means to charge devices."

Contras: "first baggage should be free.....as people travel with 15-20kg hand luggage"

Prós: "Everything"
Contras: "That it wasn’t a flight to Denver"

Prós: "The view out the window."
Contras: "Delayed, no leg room. No refeshments."

Contras: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Prós: "Very Pleasant Staff!"

Prós: "Good food"
Contras: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"

Contras: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Prós: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Contras: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Prós: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Prós: "Swiss"
Contras: "French unions"

Contras: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Contras: "I couldn’t take it. To travel to pass through Canada you need a Visa"

Prós: "It was an amazing flight with an amazing service thank you United."

Prós: "Fast journey despite a short delay it arrived on time."
Contras: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Prós: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Contras: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Prós: "The price, the timing, friendly yet professional staff & crew"
Contras: "Seats are way too close together for comfort."

Prós: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"

Contras: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."

Contras: "You charge the ticket and my reservation wasn't there!!"

Prós: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Contras: "gate number on ticket was different from where plane left from. Almost missed my flight."

Contras: "Checking bags took longer than I would have liked."

Prós: "Nothing"
Contras: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Prós: "Very professional crew"
Contras: "Not enough food"

Contras: "Even one member of the crew was not very nice with my young daughters."

Contras: "Food is a joke"

Prós: "Flight departed on time. Crew were friendly and efficient"
Contras: "Boarding seem to be chaotic, no boarding by group or seat number."

Prós: "As previously stated hated having to go through security again"
Contras: "Chocolate"

Prós: "Very Organised and punctual"

Prós: "Pilot kept us informed throughout the flight."
Contras: "Onboard services."

Prós: "Everything except delay"
Contras: "Nil"

Prós: "Nothing"
Contras: "Everything"

Prós: "Free drinks"
Contras: "Plane land on time"

Prós: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Contras: "Ground staff poor customer service"

Contras: "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Crew, boarding, seat"
Contras: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Prós: "Good, friendly crew"

Prós: "Great hospitality"
Contras: "Delayed"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Everything was great. Not a single downside. Easy to follow announcements on connection, punctual and nice aircraft."
Contras: "Nothing."

Prós: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Prós: "See above"

Prós: "Arriving on time."
Contras: "Can't think of anything."

Contras: "Absolutely perfect."

Prós: "The staff were all super helpful and friendly! Pleasure to fly with!"

Contras: "Flight was delayed twice. 3 hour trip took 15 hours."

Prós: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Contras: "Our flights were delayed both on the way there and back"

Prós: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Contras: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"

Prós: "Usual good service for economy class on this airline"

Prós: "Friendly crew"
Contras: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."

Contras: "The boarding area was cramped."

Prós: "Still thinking about it."
Contras: "I didn't like that there was no organization. People just flooded the gate like animals.."

Contras: "Houve um atraso na saída de Munique."

Contras: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."

Contras: "Flight delays,...."

Prós: "Crew attention"

Prós: "Staff was very friendly and caring."
Contras: "No entertainment and half sandwich with some cookies was the only food we got."

Contras: "N/A"

Prós: "Houve atrasos mas saídas"

Prós: "I was sleep the whole time"
Contras: "It was okay"

Prós: "They held the gate for us as we got there about 14 minutes before departure."

Prós: "Food was great. Good movies. Friendly staff!"
Contras: "The television screens were very old and discolored."

Prós: "Nothing"
Contras: "Delay"

Prós: "Smooth flight. No delay, no unpleasant surprise."

Prós: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Contras: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."

Contras: "The boarding process takes too long as people try to take too many things"

Prós: "787 seat spacing (a UA plane, not LH)"
Contras: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"

Contras: "Great customer service!"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "The flight was short and well organized, boarding relatively efficient, snack was just OK, service was nice and crew was very accommodating and seemed happy. Mobile boarding options worked well."
Contras: "Snack could be better."

Contras: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."

Contras: "Boarding tool a long time and late take off"

Prós: "Stewards dis perfect job"

Contras: "Everything"

Prós: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Contras: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"

Prós: "In flight crew worked hard"
Contras: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"

Prós: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Contras: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."

Prós: "Crew"
Contras: "Huge delay... :("

Prós: "The crew was friendly and particularly one of the girls was always giving her best"

Prós: "Good"

Prós: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Contras: "Food"

Contras: "Overhead space on plane was very limited."

Prós: "Landing was a disaster"

Prós: "I get Airpoints with the flight, crew were lovely."
Contras: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Prós: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Contras: "Poor announcements"

Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"

Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"

Prós: "Boarding/deplaning quick Left on time"
Contras: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"

Prós: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."

Contras: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Contras: "They cancel the flight without letting me know!"

Prós: "Nice flight freindly staff"
Contras: "Not comfertable chairs"

Prós: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Contras: "no complaints whatsoever. this was my best flight to vienna- or to europe."

Prós: "Not much"
Contras: "Lateness and virtually no food at lunchtime"

Prós: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Contras: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Prós: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Contras: "I don't remember anything about the food."

Prós: "crew"

Contras: "Complete lack of information and abrupt staff when flight was delayed"

Prós: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Contras: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"

Contras: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Prós: "The seat was comfortable."
Contras: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."

Prós: "Great staff, friendly and helpful."

Prós: "Most of the crew were nice. Efficient."
Contras: "Ridiculously small seats and legroom."

Prós: "On time, smooth takeoff and landing, friendly staff and crew"
Contras: "Everything was fine, even the legroom"

Prós: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Prós: "The food was very good! And the movies you could choose too."

Contras: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

Prós: "Pleasant flight crews on all flights."
Contras: "Cramped seating in coach."

Contras: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Prós: "Service was spectacular. The United crew was awesome."

Prós: "Everything seemed all right"

Prós: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Contras: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."

Contras: "I can't believe they charge extra to reserve a seat. Just charge an honest flight."

Contras: "Seats in economy class were crammed with next to no leg room"

Prós: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Contras: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."

Prós: "Exiting the aircraft."
Contras: "United did not honour the seat assignment that Airfare.com gave me so I sat in a middle seat. But the entire seating plan on United is so bad it should be a violation of the anti torture convention."

Prós: "It was cheap and easy to book"
Contras: "Not being able to check in online, was not able to reserve seat. Even at luggage check in the flight attendants did not allow me to reserve a seat."

Prós: "Friendly crews, good coffee"
Contras: "Food is bad, and the reading light doesn't work. Limited selection of movies and tv shows"

Prós: "Great plane good price for plane ticket."

Contras: "The touch screen did not work properly"

Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Prós: "Great atmosphere, crew was excellent!"
Contras: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Prós: "Confort and kindness"
Contras: "It was too cold"

Contras: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Prós: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Prós: "Crew was nice and pleasant"
Contras: "Flight very late"

Prós: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Prós: "Seat was good"
Contras: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Prós: "My seat"
Contras: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Prós: "Nothing"
Contras: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Prós: "Everything was good except for the entertainment consul for one of our seats."
Contras: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Prós: "Friendly staff"
Contras: "Security check at gate; No priority"

Prós: "Flight duration"
Contras: "Very stingy with the drinks Cramped seats"

Prós: "Everything is alright"

Prós: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Contras: "Boarding could be better"

Prós: "Friendly hostesses"
Contras: "Flight was delayed 3 hours"

Contras: "Still waiting to board after missing this connection had to be booked on another airline"

Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Contras: "Very slow service at checkin, was not even available when I arrived at the airport"

Prós: "Easy to board and easy flight."

Contras: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Contras: "Didn’t happen."

Contras: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Prós: "Norhing"
Contras: "They have mabaged to lost my luggage"

Prós: "We got a meal for a 1h flight only"
Contras: "No entertainment but normal for this type of flight"

Contras: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Prós: "Nothing"
Contras: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "Consistently high standards"
Contras: "Nothing"

Prós: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Prós: "on time, and with snow"

Prós: "Nice seats, comfortable."
Contras: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Contras: "Dutch sub titels would be nice."

Prós: "The supplied pack of toothpaste/toothbrush"

Prós: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Prós: "Very little if any."
Contras: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Contras: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "No chargers or tv on planes"
Contras: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Contras: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Prós: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Contras: "As above"

Prós: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Contras: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Prós: "Flight was efficient enough and staff were friendly."
Contras: "It was delayed quite a bit and more on-time updates would have been appeciated."

Contras: "- Leave in time - Working onboard entertainment system"

Prós: "On time"
Contras: "Free bags under Corbin"

Prós: "I liked the window seat."
Contras: "They didn’t talk much about the landing card."

Prós: "The crew was great!"

Contras: "My headphones didn’t work"

Prós: "Service, staff, food and beverages all excellent"
Contras: "Seat was just a little hard when lying on my side"

Prós: "Everything went smoothly"

Prós: "The accommodations made me feel like I was in first class!"
Contras: "The screaming child behind me ):"

Prós: "Excellent"

Prós: "Breakfast was good"
Contras: "Air conditioning was blasting down on me too powerfully"

Contras: "I sat in the window seat. Trying to get out of the row is very difficult. The arm rests do not rise high enough to get around without needing to climb over them."

Prós: "Nothing!!"

Prós: "Good flight, really good new A380 aircraft, smooth nearly all the way, usual small seating space as on All airlines"
Contras: "Routine airline food."

Prós: "the price was very good"

Prós: "Good"
Contras: "Breakfast"

Prós: "Departed on time and arrived early. What more could you ask for?!"

Prós: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."

Prós: "Crew was accommodating, entertainment movies was good and food/snacks was not bad for transatlantic flight from NY to Paris. Seats are cramped, but it is expected."
Contras: "Didn't appreciate the additional charge to select basic seats (not upgraded), not sure if justfly.com is affiliated with Kayak. I found it absurd but read reviews that if you don't select seats you might get bumped off your flight if it's oversold. I didn't take any chances so I paid the additional $29 and yet both my fiancee and I sat way apart. Arriving at the airport to check in, I saw options to select seats which made me upset even though there was nothing next to each other but way more options than online."

Prós: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"

Prós: "It was not Finnair it was all British airways."

Contras: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."

Contras: "BA lost my baggage. The sandwich they offered was uneatable. Marshall Hoffman"

Contras: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"

Contras: "There was a very poor selection of movies to watch:( Last tim ei flew AA, and there was an absolutely huge choice . . . Would love to see that improved . . I think you have to cater for all tastes . . . and that definitely was not the case on my flight"

Prós: "Checking and boarding was lighting fast"
Contras: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"

Prós: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."

Contras: "Our bag was not checked through to our final destination and was delivered a day later."

Prós: "Good leg room."
Contras: "I paid an extra $90 to pick this seat. On the website it looked like an exit row seat with lots of room. However I couldn't really move out of my seat without climbing over others. It was a waste of $90."

Prós: "Nice one"
Contras: "Nice one"

Prós: "easy - no surprises"

Prós: "Everything else"
Contras: "Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination."

Prós: "Is old aircraft. Few tv in all the airplane. My system didn't work"
Contras: "I will not fly again with this American airline"

Prós: "I have a BA - Gold card- BA lounge was good."
Contras: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Contras: "When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)"

Prós: "Head phone jack was not working in my seat."

Prós: "Seats were comfortable with plenty of room."
Contras: "Plane was broken and we had to wait 3 1/2 hours to get a new plane. Crew kept awkwardly mentioning during every announcement that the delay wasn't their fault... My husband's entertainment screen was broken and flickering so much that all shows/films were completely unwatchable. My screen began flickering 1/2way through a film."

Contras: "Trying to get through airport security was an unorganized clown show with them herding groups of passengers back and forth between airport terminals resulting in many people almost missing their flights because the lines just weren't moving. Once on the airplane, the international flight had TVs in the ceiling in the row playing one in-flight movie (what is this 1995?). American is such a terrible airline. The old US airways, Lufthansa, and British Airways, are way better international flights every time I've flown with them. Personal entertainment at your seat for each flight (i thought this was standard on all international flights in the past like 10 years) and more food and drinks throughout the flight."

Prós: "Good entertainment. Arrived on time. Unnoticeable smooth landing."
Contras: "OK. For what I paid, I am not expecting much."

Prós: "And perfectly on time!"

Contras: "The movies shown were not great and there were no TV screens in the headrests. Also, you have to pay for soda. Only coffee, tea, and blueberry juice is complementary. Our bags were also lost on this flight, or never made the connection from our previous flight."

Prós: "Very friendly staff, smooth ride and information provided"

Prós: "Accuracy Staff Serving"
Contras: "My name was wrongly written on the passanger list."

Contras: "There was a terrible smell; food and drinks were served two hours after the flight started, it was dirty, cold and cramped. The whole experience was traumatising!"

Prós: "Movie selection was excellent."
Contras: "Uncomfortable seats and tight quarters. First class was too expensive."

Contras: "I booked the finnair flight because it was direct and charged $60 for additional bags to check in. For me this was really important since I was moving countries so I needed to check in multiple bags. But since this was in partnership with British Airways, I was charged $90 instead of $30. This was not mentioned or made clear before I made my purchase, if i buy a finnair flight then I should be charged finnair prices on baggage. If not, this should have been made clear before hand so I could have weighed my flight options. I hope you are able to provide a resolution."

Contras: "When I got to Phl I missed my connection to London. No one seemed to care that I needed to be in England by the 18th. They kept retorting me to arrive in England on the 19th. I told them multiple times Id be flexible and go to any city in the UK just for them to get me there on the 18th. The First person I talked to said it was impossible. So I called again and talked to another person and all of a sudden it was possible. The worst part was they sent me to Boston after that I didn't get to Boston until 1:50 am and they did not compensate with hotel or anything while my flight to London was not until 8:00 am the next morning. So I spent the night in the airport. Oh and then when I finally got to London, my bag is lost and they told me I'd have it by tomorrow and I still do not have my bag and have called and they said they can't tell me anything."

Prós: "Nothing"
Contras: "Cramped, cold,"

Prós: "Nothing"
Contras: "If I had known when I made the reservation it was American airline would have never booked a ticket plane was dirty food terrible the whole plane needed a update"

Prós: "A Good Deal,but when.we arrived in Miami there was not any finner counter,when to BA anf6 then we found the flight"

Contras: "Seats on the Dreamliner seemed cramped and too close together."