Encontra voos baratos de Nova Gales do Sul para Portugal

Contras: "Flight delayed"

Contras: "Very professional, helpful and friendly. Clean, great ride, smooth landing."

Prós: "all great"
Contras: "my bags arriving!"

Prós: "Literally one of the worst check in experiences I have ever had traveling"
Contras: "The person checking me in could have given me a few minutes to help me understand the flight delay"

Contras: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???"

Contras: "Waiting to dis embark off the plane, waited almost an hour! After flying for 10 hours the last thing we want to do is sit in the plane for another hour"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Friendly staff!!!"
Contras: "All good!!"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "lots of crew members, flight landed a few minutes early."
Contras: "although i booked a reservation with 2 passengers, they didn't seat us together and were not helpful at all when we asked them to switch (they assigned middle seats in different rows, so i wasn't able to just ask another passenger to switch). the agent's attitude at the gate was "too bad""

Prós: "Great staff, pleasant flight, nice options on the screen to choose from, etc."

Prós: "There's nothing much that's positive to say about this leg of our journey."
Contras: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Prós: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Contras: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Contras: "4 good movies, regular water rounds, friendly staff, enough toilets"

Prós: "Easy. Clean. Friendly."
Contras: "That we had to pay extra to reserve our seats."

Contras: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Prós: "Good smooth flight, wine offered in economy. Crew wonderful"
Contras: "Fully booked, so a little crowded"

Prós: "Travel time was good and easy travel"
Contras: "Entertainment tv tapes"

Contras: "They don’t have order while boarding No space for the carry on- they didn’t ask to check them for free."

Contras: "For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy"

Contras: "Houve um atraso na saída de Munique."

Prós: "The food was great and the crew was respectful and helpful."
Contras: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Contras: "Flight delays,...."

Contras: "My passport was stolen on the overnight train I took to get to the airport. It wasn't until I was off of the train that I went to grab my passport and credit card and realized my tiny little purse was gone. I had to rush to the US Embassy, get a new passport, and then rush back to the airport. I didn't arrive until 40 minutes after my flight had left and I was a nervous wreck. Unfortunately Lufthansa staff could not care less. The guy at the ticket counter even looked at my new urgent passport that had the issue date listed as today, so clearly this all had just happened as it was only 10:50am still. What did Lufthansa do? Well they told me if I wanted to fly out the same day, I would have to pay 2700 Euro additional! My jaw dropped and then he said I could fly out tomorrow for an additional 675 Euro instead. I was still in shock as I felt like I had just been taken advantage of with my stolen passport and credit card and now it's happening again. I asked if there was any way he could find something cheaper and he said that I paid so cheap for this flight that I would need to speak with the agency I booked with to help me out more and then he dismissed me. Let me have you know that I booked this fare during an amazing sale that Lufthansa was having and I booked it directly through their website and now it was being held against me. There was no offer to pay something like a $200 change your flight fee. Instead he let that plane leave with an empty seat because I didn't have the 2700 Euro to pay him. Here I was, alone, nervous, in a foreign country, and I had to get my thoughts together the best I could and I immediately started looking up my own flights. I ended up having to book a flight with a different company and just forfeiting any kind of credit that Lufthansa would have applied to their overly exorbitant priced flights. Good job Lufthansa for being the worst customer care service I have ever experienced... and I have flown over 20 airlines and over 100 flights."

Prós: "I used to travel on Lufthansa almost exclusively until I had a very disturbing incident in Munich with a flight attendant. I refused to fly Lufthansa for quite a few years after that. That being said, the crew were attentive to passengers and the meals were reasonable. The seats were more comfortable than on LOT and Austrian. There were quite a few decent choices among the media during the flight."
Contras: "During my flight, my cell phone turned on at some point and downloaded some emails using the airplane's data connection. I will be needlessly charged for this. Once I noted that I was logged on, I tried to see if I could do other stuff before quickly logging off. It seems like it was totally worthless."

Prós: "While seat did give more leg room, we were still squashed. the guy next to me was a little on the heavy side and he could barely fit in the seat. We had no place to put our arms."
Contras: "we had to go down stairs to gain access to plane; they waited forever to board. supper selections were mediocre at best."

Prós: "Liked the crew, the food, blanket and pillow."
Contras: "Frankfurt airport wheelchair service needs to be better administrated."

Prós: "All great"

Prós: "Houve atrasos mas saídas"

Prós: "Boarding procedure: well organized Crew: very polite and supportive Seat comfort: good Extra bottles of water very good idea Selection of magazines: good"
Contras: "Blankets too small, material only mediocre Food: rather mediocre (not very tasty); limited choices; poor quality Entertainment: audio and video selection needs to be improved; not was I was looking for; movies too old"

Prós: "Friendly flight crew, clean and nice airplane"
Contras: "Can't think of anything. Keep up the good work"

Contras: "I was denied boarding on the Dublin to Munich leg of my connecting flight from Newark to Munich. My ticket was booked through Lufthansa, but the transatlantic leg of my trip was operated by United. When checking in with United in Newark, I received two boarding passes, one for each leg of the trip. I arrived on time in Dublin for my flight to Munich and tried to board the plane for Munich with the boarding pass I had printed in Newark. After scanning my ticket, the Lufthansa employees at the gate informed me that they had no record of me or my plane ticket in their system. I showed them the email confirmation for my ticket, but they still could not find any record of my ticket in their online system. The employees seemed more concerned with boarding all passengers as quickly as possible than assisting me. After being denied boarding, I had to go back through passport control to change my flight, and ended up getting to Munich nearly 6 hours behind schedule and missed an entire day of vacation. A Lufthansa employee told me that out of every partner in the STAR alliance, United is the ONLY airline they have had this problem with. I find this inexcusable, I will be AVOIDING ANY United/Lufthansa connecting flight from now on."

Prós: "This leg of light was good. Service on board was very good."
Contras: "no complaints."

Prós: "Fast boarding. Smooth flight. Good entertainment. Very pleasant."
Contras: "Flight attendant complained about a passanger right in fron of her in a different language. I understand both languages. Completely unprofessional."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Contras: "I did not like that I had to pay another 30Euri to transport my suitcase. When I booked the flight there is no indication that luggage is excluded"

Prós: "USB at every seat"
Contras: "Food"

Prós: "Don't like anything"
Contras: "Bad food delivery crew members always restless mood"

Prós: "Comfort"

Prós: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Contras: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"

Prós: "They didn't charge me for my surfboards which was great. It was my only check-on bag and under two meters and that should be free on every airline. Flight attendants were very nice and professional. I gave the food 5 stars based on other airline food, I'm not expecting restaurant quality at 37,000'. Movie selection was adequate for me, although I've seen some complaints in the reviews here."
Contras: "It was a little tricky checking in on my phone. The check email reminder didn't carry the info I needed to check in which required extra searching and copying and pasting. That experience could be streamlined. There was group confusion when being directed to board the plane on two flights."

Prós: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Contras: "Late flight with no explanation for the delay until after boarding left passengers in the dark and in some cases unable to communicate travel changes (when they could have used the airport wifi if notified in a timely manner)."

Contras: "The flight was canceled because of terrible engine maintenance problem. After leaving the aeroplane no information or structured assistance was given. If I did not have roaming and would have called to re route I would have been possibly stranded in Berlin TEGEL for more than a day."

Contras: "O uso de mascara não foi obrigatório"

Prós: "The price is affordable"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "Yes"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Prós: "Everything !!!! No delayed seat was great food great multi média great"

Contras: "More newer movies and better main course."

Prós: "Space in the cabin"
Contras: "Language included"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "They are very sneaky and try to make you check carryon bags - for $120. Will never fly w them again."

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Contras: "Ok"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "Poor service"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "loved the pillow and the blanket and the movie options"

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "Overhead luggage space"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "It was nice to get a snack but the quality was mediocre."

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Contras: "Conforto"

Contras: "I was dehydrated because I could barely get enough water to drink"

Prós: "The service appeared to be good but everything was rationed"

Contras: "Atrasado como sempre... uma vergonha"

Contras: "Delay as always with TAP"

Prós: "Nada"
Contras: "Atraso de 2 horas. Lugares mais apertados que companhias Lowcost. Em geral bem pior que Ryanair."

Contras: "cerca de 35 minutos de atraso, num voo de 1 hora. porque o aviao chegou atarsado do voo anterior porque o congestionamento no aeroporto forçou a uma espera de 15 minutos na pista."

Contras: "O facto de o voo ter atrasado 1h, e na altura do embarque, em vez de chamarem por ordem da fila, chamarem pelo tipo de bilhete (não contando com embarques prioritários)."

Contras: "Air Canada needs to update it's entertainment systems. On flights to and from my destination both the audio jack and screen were broken. Also, the flight did not receive any salads, leaving this vegan with slim pickings. Get it together, Air Canada!"

Prós: "Staff are very nice"
Contras: "Delay in flight of more than 45 minutes"

Prós: "Boarding was good and fast"
Contras: "The audio jack was not good thus I had to keep it steady with my hand to be able to listen to movie"

Contras: "The delay was ridiculous. Seats are the usual tiny ones so for a big guy they suck but over all great trip"

Contras: "My flight was an early morning flight 8 am. I needed to get up at 5 am to get ready for this flight. AC notified me 5:05 am that my flight delayed 3 hrs to 11am. I wish they told us the night before so no need to get up that early."

Prós: "Nothing much"
Contras: "Please train this guys for customer service and fix there attitude."

Prós: "Overnight flight so slept. Flight attendants were friendly and helpful."
Contras: "Cramped seating. No entertainment."

Contras: "Dirty plane, garbage stuffed in seat pocket. Tray table disgusting!"

Prós: "Nice flight"

Prós: "Smooth as you like"

Prós: "Very organized crew for the boarding on instructing passengers with carry-ons etc for the overhead storage compartments. Flight left on time."
Contras: "My entertainment screen was malfunctioning. Very frustrating trying to watch a movie to the point I turned it off & read a book . If you are going to offer the the service make sure it works."

Prós: "The tvs were nice."
Contras: "The people in front of us reclined their seats and there was no leg room. The flight was severely delayed by an hour and a half making us miss our connection."

Prós: "Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all."

Prós: "Exiting the plane and terminating my transaction."
Contras: "Delayed. Missed layover. Lost luggage. Poor communication. Agents had attitudes."

Prós: "On time"

Prós: "Air Canada couldn’t have been better, I missed a flight they waived their fees and got me on the next direct flight home. Wonderful service !!"

Prós: "Price"
Contras: "Power outlet's didn't work"

Contras: "Delayed"

Prós: "Great service, multiple meal/snack services and staff was friendly and helpful when needed,"
Contras: "The customer service line through telephone was not very helpful and seemed to cause more worry when we ran into a problem with our flight."

Prós: "Boarding process."
Contras: "NA"

Contras: "When there is a delay, even when weather related, show some empathy and feed stranded passengers!"

Prós: "On time"

Prós: "I travel a lot. I have to say both Air Canada and Kayak did a excellent job to remind me via email and text message to check-in online 24 hrs before my departure, never fail. Kayak also keeps on updating me about my flight on time or not, gate number etc. As a traveler, these features are very important. keep up with the good work!"

Contras: "2 hour delay, lack of connecting ticket made me have to go through security all over again, the "entertainment" is an app for your smartphone/tablet."

Prós: "On time"

Prós: "Once I made my flight (the next day) everything went smoothly"
Contras: "Online checkin does not inform passenger if their passport is suitable for travel. Although my online checkin was successful, once at the airport the attendant would not allow boarding because expiration was within 6 months of travel - a requirement for certain countries. It would be much more efficient - for airline and passengers - if the online check in system can catch this before arrival at the airport."

Contras: "Almost 2 hour delay in Halifax until 1:30 am but Air Canada lounge closed at 11 anyway."

Prós: "Good breakfast."
Contras: "Cabin was cool"

Prós: "The food was pretty good!"
Contras: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."

Prós: "The smooth take off & landing"

Contras: "Too hot and cramped"

Contras: "Kayak did not allow us to reserve seats, and the seats we received were not together, even though we purchased the seats six months in advance. My seat was at the front facing rear wards, with a non-tilting seat and little foot room."

Prós: "Getting off the plane."
Contras: "They didn't give out free nuts/pretzels. The entertainment system was off for half the flight even through they said it would reboot in 10 minutes. Loading the plane was the slowest I have ever seen."

Prós: "Seating in a double rather than triple layout."
Contras: "Delay of almost an hour on the runway because of a mechanical problem, after being asked to turn off cell phones and so we couldn't notify those meeting us. Our flight arrival did not appear on the board at Pearson , thus complicating our communication with those meeting us. Baggage was slow being unloaded. Will seriously consider flying to Hamilton with West Jet next time we return from Halifax."

Contras: "Small legroom and poor selection in the entertainment provided via wifi"

Contras: "Air Canada shares a trait with many other incompetent organizers: everything is fine if nothing goes wrong, but there are no contingency plans in place in case something goes wrong. So, things get more and more delayed. Can't you predict roughly when the plane is going to land (once it is in the air!) and arrange for some gate to be open, so that we don't have to sit on the ground for 45 minutes once it has landed, for example? People who know how to organize are ordinarily capable of doing that. Furthermore, the lack of transparency is really frustrating: we just sit on the tarmac with no indication of how long we're going to be there, and the estimates of the delays are completely wrong when we're given them."

Contras: "Our flight originating in Halifax was 1.5 hours delayed and we knew there was no way we would make our connecting flight in Toronto with a 40 min window to pass through customs, US immigration, and reenter security into the US bound F gates. We requested to be rebooked for early the following day to avoid being stranded in Toronto. Acknowledging it was unlikely we could make the connection, the staff told us that because the computer didn't list it as a "missed connection", they could not take any steps to rebook us. Of course, we missed the connection and were stranded for an entire 24 hours in Toronto with two small children."

Prós: "This was my third air canada rouge flight so I knew what to expect. Staff are always super courteous and good food options available."
Contras: "Almost 0 arm/leg room, flight was delayed and they tried bumping me off my flight onto another because they had overbooked."

Prós: "A very typical flight."
Contras: "No complaints."

Prós: "flight was fine pleasant flight attendants was late flight so slept a lot now much to add"

Prós: "The t flight was completely uneventful-the best kind."

Prós: "Crew was fine, should serve at least a cookie with the drink..."
Contras: "Didn,t like the service I received getting off the plane.. Cannot walk any distance..Didn,t order a wheelchair, because I didn,t know I had too. Asked for a ride on the golf carts, got told to walk around the corner, and one will pick me up!! Never saw one yet!!! Took awhile but managed to walk to the luggage, but had to sit for half hour with the pain in my legs.....No thank you Air Canada, next tine it will be different air lines....."

Contras: "Our flight from Halifax to Los Angeles via Toronto should have left at 3:15 on Sunday so that we could arrive back in Los Angeles by 10:14 pm. Instead the flight was delayed and left 200 people stranded and waiting in line for customer service. Because I did not have cell service in Canada, I was forced to wait 2 hours in line only to have the agent at the counter make me talk to an agent on the phone. Prior to that, we were shocked that one of the only two agents at the counter left the counter to talk to people in line behind us instead of servicing the customers first come first serve. When I asked him to please return to the counter to help the next person in line, he mumbled that that was not what he wished to do. Meanwhile, all flights out of Toronto were fully booked that night. The delayed flight finally left at 1:30 am. Had Air Canada notified its customers about the 10 hour delay, we could have spent that time in Halifax. Both my husband and I were very disappointed in how AC handled the whole situation. Both the counter agents and the phone agent were unhelpful in offering us options."

Prós: "when I landed"
Contras: "First off the the plane was mid takeoff and stopped which terrified the passengers and crew. Then we learned the plane had technical issues which lead to a 50 minute delay, then air canada did nothing as in terms of compensation. My audio jack for the entertainment system was broken, seat 19F on flight 617 by the way... Then I got up to use the washroom and when I came out I had to wait 30 minutes at the back of the plane standing until the servers were done serving drinks and snacks/food. Then the landing was terrifying as the plane was swooping/shaking much more than normal, even the board crew looked a bit worried. Could NOT wait to be done of the flight, one of my worst ever."

Prós: "Very satisfied with the flight."

Prós: "Worst service I've ever had"
Contras: "The flight for Montreal was half empty and than there was a flight to Toronto Hallf empty as well, and the flight Toronto to Montreal was half empty...by coincidence our flight Halifax-Montreal on Sunday at 19:15 was cancelled due to technical issues. However it was obvious that AirCanada didn't care about the passenger time or valued it...instead of flying 3 empty flights they cancelled our flight and maximize capacity on the other planes...not happy we didn't get any voucher and we wasted 4 hours of our time and didn't have dinner until 1 am"

Prós: "Staff and plane were fabulous"

Contras: "This site allowed me to book a CANCELED flight. I found out 20 hours before my scheduled flight that I was on an 11:20pm flight not a 7pm flight."

Prós: "Love the look of the Halifax Airport after its renovations , brighter than it used to be, Check-in and boarding went very quickly The plane took on extra fuel just n case we had a layover in Toronto because of poor weather but that didn't happen"
Contras: "The possibility of a layover in Toronto because of poor weather lol"

Prós: "Good service...plane clean....attendants very attentive to all passengers!"

Prós: "Simpatia da tripulação, assento espaçoso, voo sem incidentes."
Contras: "Atraso do voo, mas justificado pelas más condições climatéricas."

Prós: "Voo normal"
Contras: "Lanche pobre"

Prós: "Crew is wonderful. Very efficient boarding utilizing both front and rear doors of the aircraft"
Contras: "Food was sub par. Older plane without tv screens"

Prós: "Tight seats, but freee wine makes up for it!"

Prós: "Left and arrived on time. Friendly crew. Decent snack served early in the flight."
Contras: "No entertainment beyond watching the map showing the progress of our flight."

Prós: "Left and arrived on time. Friendly crew."
Contras: "No entertainment...could only watch the map showing our flight's progress."

Prós: "Crew were very pleasant. Seats are reasonably comfortable, with decent legroom."
Contras: "Boarding was a bit chaotic. They called us all, and then we had to wait about 15 minutes, with everyone standing. They don't call by row number, so it's a free for all. Food was so-so. Dinner was fish, which was dry and had no sauce. The cake was also dry, unlike the delicious brownie we had on the flight to the Azores. (But that flight was delayed 6 hours!) I don't want to watch entertainment on my tiny phone. I wish they had seatback screens as other Trans-Atlantic flights do."

Prós: "Pontualidade. Tripulação"
Contras: "Assento avariado"

Prós: "nothing"
Contras: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Prós: "IT WAS ON TIME"
Contras: "PACKED IN LIKE SARDINES"

Contras: "Seats are too small"

Prós: "Nothing."
Contras: "They kicked me off a flight 12 hours before departure, after booking months in advance, because they overbooked. No refund."

Prós: "Service and the upgrade"
Contras: "Nothing"

Prós: "Everything was smooth and comfortable"
Contras: "There is no in- flight entertainment."

Prós: "Everything was easy!"
Contras: "Everything was fine thanks."

Prós: "Nothing, the poorest of the poor and N empathy whatsoever"
Contras: "They canceled my flight because of too few passengers and than rushed all the passengers on an earlier flight. I was driving from Philly and of course couldn't make the flight that was bumped up three hour early. Than they have the balls to accuse me of being late and thus a no show. I have many witnesses that prove I was there on time. But no reschedule for me unless I pay a 1000 usd. I will sue these bastards with a passion. To an extend they have never seen. Not only a refund but loss of business as well"

Prós: "Crew were lovely. Economy seats were pretty comfortable, with legroom. They allow one free checked item. Free food!"
Contras: "I ordered a vegan meal and got pasta with cheese. We were half an hour late taking off."

Contras: "Waited in line 30 minutes before boarding even though we had already been through security. Business and first class passengers not given any priority in boarding. Limited food and beverage service onboard. Crew seemed inexperienced."

Prós: "Crew was nice enough"
Contras: "Flight was delayed over 3 hours causing me to miss my connecting flight upon arrival in Lisbon. No in flight entertainment, only one meal served, no spot to plug in electronics, and the bathroom door was broken and didn't lock. I would suggest paying a little more for a better and more reliable airline."

Contras: "The flight was delayed due to "technical issues" two hours. This seems to be a consistent thing with SATA and Azores Airlines. The crew was rude when my bag did not fit in the cabin and they had to move it, too."

Prós: "The flight was on time!"
Contras: "Seating is ridiculously tight!"

Prós: "Free food and beer"
Contras: "3 hour delay and sizee of seats - SMALL pitch!"

Contras: "They cancelled the flight a couple hours before ltake off, then changed the flight number and took off with all the people they bumped from the day before. What a scam, told us it was "operational issues'""

Prós: "Nothing"

Prós: "everithing is good"

Contras: "Didn't make it since the first flight was delayed for over 4 hours. Virgin did not help us with rebooking. Waiting on refund. No word yet. Very angry."

Prós: "The flight crew was absolutely wonderful and very helpful with our 3-year-old son. He keeps asking to go on plane again because of how attentive they were and made his trip very enjoyable."
Contras: "No entertainment at all. The seats could have more recline as it was an overnight flight and nearly impossible to sleep. The trays for business class are so close that it is awkward and uncomfortable to use."

Prós: "Had two seats to myself. Hot breakfast."
Contras: "The airport in Lisbon was terrible. Got bussed 20 minutes to get to terminal and had to wait 2 hours in line to get through passport line. Could not find my bag, finally found it in a heap to the side. My friend traveling Air Canada had no trouble same day same time."

Contras: "Was too tired and worn out to really care after the long delay. Won't fly this airline again."

Contras: "The delay of over 12 hours was terrible. I'm sure most people will complain as everyone was furious. The staff didn't provide any guidance towards what the problem was or how long we could be waiting. Their communications were guesses at best."

Prós: "Nothing. We didn't take this flight because of the SATA airline strike which left us stuck in Ponta Felgada for 2 days."
Contras: "We were majorly inconvenienced when finding out our flight was delayed, then cancelled completely, the. It happened again the next day. Lost 2 days of our trip whih were supposed to be in Lisbon. We found a Ryanair flight to Porto just to get to the mainland. What a nightmare. Never flying with Azores/SATA again!!"

Prós: "1 booked flight and selected seats months ahead. On date of departure reseated in middle section though previously booked window seats. 2 after arriving in Portugal informed return flight was cancelled due to crew strike. Told we can wait in Portugal or rebook on new airline. You can't make this stuff up."

Prós: "It was a economical flight. The food was pretty good as well."
Contras: "We had changes to pretty much every leg of our flights. One was delayed by 2.5 hours. I understand that flights get delayed but they hardly gave us any information as to what was going on. The flight was pretty smooth but the flight attendants didn't seem interested in our comfort. They weren't rude but they weren't pleasant either. I guess I'm used to a different style of service that I did not receive on Azores."

Prós: "Crew was attentive and it was a direct flight"
Contras: "There was very little room in the seats. It was terribly uncomfortable and made worse when the seat in front was declined"

Prós: "Everything ok"

Prós: "Price, friendly crew"
Contras: "jammed in and not too comfy seats"

Prós: "Large comfy seats."
Contras: "Among the drawbacks, long immigration lines in LIS, despite the opportunity to go thru immigration in the Azores - lost opportunity for the airline to market its efficiency and convenience."

Prós: "Fast boarding, on time arrival, qick baggage delivery. Lots of leg room. Friendky staff."

Prós: "The price"
Contras: "Nothing"

Prós: "The a330 was nice, seats had a good incline and cabin crew was very accommodating and friendly to me."
Contras: "In flight entertainment didn't work at all Food was bland, but somewhat on par with American carriers (low bar). But the ticket was pretty cheap. Very cold"

Prós: "Friendly crew"

Prós: "The food was good. I enjoyed the flight. Though I've felt that I received less than I usually do from international flights but maybe just because this was shorter. No extra bull you don't need like an over night bag (that I've been given on other airlines for over night flights) but if you're expecting it, it may be a bit of a let down. My flight was just under 6 hours so maybe it's too short for that. They served a meal and a half. A full dinner, dessert and appetizer with wine. A muffin with coffee for breakfast. The dinner was surprisingly great. I actually really loved it. The muffin was just a plain blueberry muffin purchased from the store. Just a quick half meal before leaving."
Contras: "Well I had planned to go take a course in Porto which was the whole reason I bought this flight. I missed everything i came here for because of it. They reimbursed people and put people up in hotels, but not me. My trip was ruined essentially due to the cancellation of my first flight but the flight itself, when it did go, was good."

Prós: "Nothing, Sata is the worst airlines."
Contras: "Delayed for 7 hours with no explanation. Zero leg room"

Prós: "Good friendly well run safe airline"

Prós: "Direct Flight"
Contras: "Mediocre Food No gate for the plane in Boston or Lisbon, so you need to be shuttled to the plane. Entertainment system not working. Late leaving. Delayed landing (not their fault?) Too much money when compared with other, better airlines."

Prós: "The exit seat."
Contras: "The entertainment system wasn't working. No blankets " day flight". The only choice for food was meat. I am a vegetarian. Plane was dirty. Boarding took forever."

Prós: "The exit seat."
Contras: "No blankets " this isn't a night flight". No food. Dirty plane."

Contras: "Very little water was served. I was dehydrated by the time I landed at my destination. There was zero form of entertainment provided. I'm accustomed to having movies and music as options for entertainment, especially on international flights."

Prós: "Crew was great! Picked exit row seat which made it far more comfortable than the previous flights from Boston to Ponta Delgada and on to Lisbon. Food was ok as well."
Contras: "Not enough staff at check-in, horrible line. Boarding was chaos and late. Departed 1 hr late, landed 1/2 early but sat on tarmac for 1/2 hr."

Contras: "The TVs didn't work during the flight. Not really sure why, but it made for a longer flight with no entertainment."