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Prós: "Yes"
Contras: "Every thing was great"

Contras: "Shorten luggage wait time to arrive on the belt."

Prós: "Yes comfortable flight"
Contras: "Toilets to be checked for cleanliness more frequently."

Contras: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"

Prós: "Crew, food and entertainment. Seats were okay."
Contras: "Our Kochi to Dubai flight was late, the bus at Dubai airport was extremely slow and we reached Dubai airport two minutes prior to the closing of the boarding of the onward flight. We had to literally run to catch our onward flight to Boston. However, the ground staff at Dubai were excellent, called the gate staff to alert them about us and managed to get us on board. Surprisingly, our luggage was also loaded on to the same flight and we couldn't believe we got the luggage in Boston! Overall, all went well."

Prós: "Crew is good, attentive, embodies the middle eastern hospitality culture."
Contras: "Connecting through Dubai was terrible, 1 hour delay before flight take-off was awful, food was less quality than previous flights, flight attendants congregated in front of my seat by the galley, parked all sorts of things there, could not sit comfortable the entire flight."

Prós: "Great food & great entertainment. Love the free WiFi"

Prós: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Contras: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."

Prós: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Contras: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Prós: "Yep crew very good .and kindly. Seat super comfort."
Contras: "There no usb charging on dubai airport."

Prós: "Almost everything"
Contras: "The food choice"

Prós: "Entertainment. Free 2 Hours wifi acccess"
Contras: "Was late to depart. Having to take the bus to the airport terminal."

Prós: "All good"
Contras: "All good"

Contras: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"

Prós: "No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options."
Contras: "My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat."

Prós: "The staff is always exceptional. Providing service for my every need."

Prós: "a vast improvement on the flydubai flight that took me there"

Prós: "This flight was shorter so didn't have any problem and there were veggie options for food."
Contras: "That I was again stuck in the middle seat after requesting an aisle."

Prós: "I slept well since I updated to business class."
Contras: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."

Prós: "Crew is very friendly, food is good, seating is proper, entertainment and ease of access are well provided."

Prós: "Nothing. It was worst."
Contras: "They bother me with my duty free gifts. You have to make some solutions"

Prós: "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
Contras: "Taipei airport was not great and confusing."

Contras: "Awesome"

Contras: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."

Prós: "Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward"

Prós: "Entertainment system is very good. Crew was marvelous"

Prós: "The excellent service and the very attentive cabin crews."

Prós: "It was fine. Crew was pleasant, though obviously stretched thin. Food was decent. We ran a little late boarding, but they managed to take off almost on time."
Contras: "The 777 was crowded and had very little leg room. Our seats were worse than most, as they were over the wing which limited visibility and restricted the already limited leg room of that passenger even more."

Prós: "On time, very helpful crew and overall experience was fine"
Contras: "Food was not upto the mark and one always expects something better from an Airline like Emirates"

Prós: "It was an enjoyable flight"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Good food and entertainment"

Prós: "Leg room, seats reclining, kids movie selection."
Contras: "Food was horrific. Kids meal was just not Edible and smelled bad. By the time cabin crew reached our section there was no food selection. Bathrooms deteriorated through the flight and were not cleaned through a 10 hr flight. Paper towels and toilet toilet paper ran out two thirds of the way into the red-eye flight and bathrooms became non useable in the morning. Crew requires more training in upkeep of airplane on long-haul flights."

Prós: "Food"
Contras: "1- Crew seemed less professional than European countries destinations ( An Egyptian crew gave me wrong direction about my seat at the entrance of the plane ) 2- Wifi service was not working, though they said the plane is equipped with WIFI ( i checked with the cabin crew, she said maybe the area..however throughout all the travel flight, there was no WIFI )"

Contras: "Changing the flight schedule without any concideration!"

Prós: "Not"
Contras: "Not very enjoyable especially your cabin crew was not courteous"

Prós: "I say that everything was good but overall "excellent" because it is hard to fly for hours upon hours and say that it was excellent. All considered, it was good while Emirates (compared to other carriers) is excellent. These huge airplanes are amazing!"
Contras: "Flying for hours upon hours but nobody can do anything about that. Africa has a routine, including this flight, of filling the cabin full of chemicals - for insects? Prepare to cover your head and face!"

Contras: "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"

Prós: "Wifi was working ok"
Contras: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"

Prós: "Awesome! I love flying with Emirates and I will continue flying with them."

Prós: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Contras: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"

Prós: "Every thing , service , taking off and landing ."
Contras: "Nothing , every thing was perfect"

Prós: "The movies on board"
Contras: "On the way from Dubai to Beirut we stayed in the plane 45 m after the boarding time and on the way back around 20 m"

Prós: "Nice new plane. Efficient and punctual boarding and baggage service. Staff was so friendly and attentive."

Prós: "Crew members including. Ground staff were good. Food & Entertainment nice."
Contras: "At Dubai experience was not good. They kept our Boarding pass with them only. Could not converse with us."

Contras: "Everything was good"

Prós: "Treated superbly!"
Contras: "Absolutely nothing."

Prós: "This my first experience with the Emirates flights, heard so many good things about them prior to my flight, but never imagined it would exceed the description I heard. Good job Emirates, keep up the good work. The service was great. The seats were comfy and spacious. There was a variety of food."
Contras: "Since the WI-FI service is provided to the passengers portable devices, why is added to the entertainment service. It helps to reduce the number of devices used the passengers."

Prós: "Seats were horrible and the crew was thr most unprofessional crew"
Contras: "Everything"

Prós: "Everything was good"

Contras: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."

Prós: "Crew was awesome."

Prós: "It was calm"
Contras: "Maybe in first class"

Prós: "The crew were friendly and responsive"
Contras: "N/A"

Prós: "Very comfortable seats & clean"
Contras: "Not applicable."

Prós: "Food was good enough."
Contras: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."

Prós: "The service was excellent, staff helpful and understanding."
Contras: "No business class priority boarding, no assistance available with transfer."

Prós: "i dont like anything"
Contras: "i dont like anything"

Prós: "Crew were great and the airane was clean."
Contras: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."

Prós: "Boarding was on time and the service was nice. The cabin crew were nice too."

Prós: "Service food timely departure"
Contras: "Nothing to dislike"

Contras: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"

Prós: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Contras: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Prós: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Contras: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."

Prós: "The crew onboard the flight were good and the entertainment was good"
Contras: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"

Contras: "The boarding was chaotic. The space used at the gate could not cater for the number of passengers and there was no way anyone with any priority boarding status could make it to the counter. This is not new and has been a recurring problem with this flight and turkish airline does not seem to care enough to handle."

Prós: "Food, entertainment and service"
Contras: "No boarding in Turkey airport, difficult to get down and up after long flight, narrow sitting space"

Contras: "They have canceled my flight even though I have booked it long time ago. They climed its because they have overbooked the flight. Crew was rude and short tempered, didn't understand the urgency of having to go to that flight"

Contras: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"

Prós: "Everything is just done way better than all the other airlines flying to Europe from America !!!"

Prós: "Services and quality of food"
Contras: "Bit warm the plane"

Prós: "Free drinks and movies"
Contras: "Food wasn't great, wouldve rather better snacks than food that wasnt good. Pilot volume - I would listen to a movie at say level 3 and the pilot would come over the radio at like volume level of 7 or 8. Not helpful."

Contras: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"

Prós: "Food, service, condition of the aircraft"

Prós: "Excellent customer service."
Contras: "Food was great but desserts were terrible. Rice pudding or almond pudding could be better choice."

Prós: "Every thing"
Contras: "Nothing"

Contras: "The food was low quality and delivered in a demeaning fashion."

Prós: "Everything was superior from A to Z there is no room for complains"

Contras: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."

Prós: "Turkish Airlines generally has great personal entertainment systems for their passengers."

Prós: "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
Contras: "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."

Prós: "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
Contras: "A lot of announcements, when they could've just done all of them at once"

Contras: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."

Prós: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."

Prós: "The flight attendants were incredibly kind and attentive"
Contras: "Bathrooms were a mess. Badly need more cleaning throughout flight"

Contras: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."

Prós: "In time"
Contras: "They did not give me window seat"

Prós: "The Transfer desk granted our request to switch our flight from Istanbul to Chicago to Istanbul to Los Angeles. A meeting that I had initially scheduled in Chicago was cancelled and would have meant an extra day of travel and hotel stay. By allowing us to go directly to LAX we got home a day earlier and didn't have the hassle of going through customs, checking in & out of a hotel and going through another set of security checks with all our bags. Additionally, we had great service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
Contras: "Even though they had at least an hour to transfer the bags from the Chicago flight and put it on the LAX flight, the bags didn't make it and they didn't find them for about 24 hours but did deliver them to our home at 1:45 AM (@37 hours after arriving)"

Prós: "It is just superb"

Prós: "Safety and comfort. The people were so nice."
Contras: "What I didn't like was when Turkish Airlines told us that in order to get free hotel and free transportation because our layover was 13+ hours we must buy Turkish entry visas which costs us $200.00. The visas should've been free because we were on transit."

Prós: "I didnt receive my baggage."

Contras: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."

Contras: "The crew is really rude and unhelpful and the seats not clean"

Contras: "It was hot on the airplane"

Prós: "getting off the flight"
Contras: "the men attendants on the flight were rude. 1 got half a cup of orange juice on me and never apologized. got passed up for drinks had to stop them and ask everytime."

Prós: "politely crew."
Contras: "food caused stomach pain"

Prós: "It is very bad all flights been cancelled!"
Contras: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"

Prós: "crew was friendly, I slept through most of the trip."

Prós: "I paid for seats"
Contras: "Sure many"

Prós: "The crew was friendly and willing to serve."
Contras: "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."

Prós: "Everything was excellent"

Prós: "Nothing"
Contras: "Everything"

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: "Cheerful and very helpful"
Contras: "The food could be better"

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Contras: "Instead of saying what could have been better, I want to praise the excellent wheel chair service at Munich airport. She went above and beyond, helped us find an alternatively connection after we missed ours and while reassuring us about the solutions. She was First Class service. Thank you."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Contras: "Every thing"

Prós: "The staff is good"
Contras: "The service for a wheelchair is extremely bad"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"

Prós: "Nothing"
Contras: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."

Prós: "Monitor in front of me did not work during the whole flight."
Contras: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."

Prós: "Flight left on time and as I was traveling alone I was upgraded to upper economy, which is a fantastic experience. Very smooth and stable flight. One of the best landing I even experienced. The flight inbound and outbound were on time both ways. Congratulations Lufthansa: I will definitely use this airline again."

Contras: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "Flew back last weekend in February. Transfer between plane from Barcelona in Frankfort (LH hub) to flight to Boston extremely chaotic. Masses of passengers all attempting to transfer to US bound flights. Insufficient staff from both Lufthansa and German border control to process or even organize the masses of people flying that day. Mob scene at transfer points. Not up to LH usual standards. Quite surprising as their passenger volume data should have alerted them to impending problems. Our flight was delayed over an hour for takeoff so USA bound connecting passengers (whose luggage was already on the planes) could be processed."
Contras: "Chaos and disorganization. Masses of connecting passengers unable to get to their flights anywhere near planned boarding time. Takeoffs delayed substantially."

Prós: "Seating, cleanliness, crew courteousy, entertainment."
Contras: "Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times."

Prós: "Exelent crew"
Contras: "Long distance between gates to transfer"

Prós: "It is comfortable. Some of the crew are very nice and friendly!"
Contras: "The food is not tasty, and some of the crew are not nice!"

Prós: "Food was good. The entertainment was better as long as the system wasn’t locking up. Fairly clean plain"

Prós: "Friendly crew. Flight left on time"

Contras: "I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines."

Prós: "The trip from frankfurt to boston was amazin"
Contras: "The plane from beirut ti frabkfurt was old. No entertainment on board, no screens"

Prós: "Staff is super friendly and works hard to accommodate your needs. This flight also so happened to be empty so I got to lay down and nap haha."
Contras: "Nothing. Everything is great. I'm just writing these words so my review hits 50 characters."

Prós: "Timeliness of departure time Ease of navigating airport to find departure gate"
Contras: "Nothing comes to mind Good flight over all"

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "every thing was good, so comfortable for a long flight"

Prós: "By far the best flying experience in a long time..."

Prós: "Timely."
Contras: "Seats are small, no entertainment, food was below average."

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Prós: "The plane was clean, the staff for the most part friendly"
Contras: "Had to be shuttled out to the plane on the tarmac"

Prós: "New planes but staff not friendly"
Contras: "Food was terrible. Definitely need to increase food budget and quality. Compare with Emirates about same fare much better food and drinks."

Prós: "there was no entertainment - but it was a very short flight. Food was ok, service was great"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Even I fly Lufthansa all the time with miles and more it makes you IT'S LIKE TOILET PAPER...VERY DISAPPOINTED...."

Prós: "Good quality: crew, equipment, customer service"
Contras: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."

Prós: "Excellent steward."

Prós: "The flight was on time enough that I comfortably got to my connecting flight. It was still late and some other passengers were anxious they wouldn't get theirs. The crew was nice."
Contras: "Business class seats were regular seats with the middle seat unused. The "meal" on this early flight (had to leave the house around 4:30am to get to it) was light. I'm glad I had the time to stop at the business lounge first. I don't recall any entertainment system, which isn't a big issue on this short flight."

Prós: "Courtesy and friendliness of staff."
Contras: "The cheapo headphones"

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Contras: "Staff in Bayreuth was very good and excellent specialy miss Suzane Fakhri and mrs.Ahmad Jaber ,and the way the staff was excellent"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Prós: "Services is good ."
Contras: "Food can be better"

Prós: "Usual faultless KLM experience"
Contras: "Nothing."

Prós: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Contras: "Not being to help on the ground in Copenhagen with delta issues"

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "The crew was amazing, flight on schedule and good entertainment."
Contras: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Prós: "Crew was great and helpful despite oversight in my special meal."
Contras: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Prós: "Great crew, comfortable seating with enough leg room."
Contras: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Contras: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Prós: "The flight was smooth, the service was friendly, and the food with plentiful."
Contras: "Too much activity in the cabin during the flight."

Contras: "Lost all our bags so couldn’t ski"

Contras: "No reading light in my seat..."

Prós: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contras: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Contras: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Prós: "Nice crew pilot food and beverage"
Contras: "No wifi"

Prós: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Contras: "Not happy to pay extra money for my case"

Prós: "Crew was awesome"
Contras: "."

Contras: "Very slow service at checkin, was not even available when I arrived at the airport"

Prós: "Crew was great, very nice"
Contras: "Not enough legroom"

Prós: "Comfortable and well laid out seat area"
Contras: "Food was a little substandard for business class"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "kLM staff was great."

Prós: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Prós: "Food was just fine, movie selection very good"
Contras: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "Food was good and crew members were very nice"
Contras: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Contras: "Amesterdam airport employee was really rude"

Prós: "on time, and with snow"

Prós: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Contras: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Prós: "Cabin Crew was awesome."
Contras: "Entertainment System was not working and no Non-veg food option in flight."

Prós: "Usual professional and friendly service from my airline of choice for most destinations."
Contras: "Nothing"

Contras: "suitcase didn't turn up, although connection was quite tight"

Contras: "OLD plane without comfort or entertainment"

Prós: "Great food"
Contras: "Sears we're toooo small"

Contras: "magazines very dog eared and some badly torn"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "Jet airways flight till mumbai"
Contras: "Poor legspace in Klm flight till Amsterdam"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Prós: "The staff was fast and curteous."
Contras: "There is not anything to complain about besides the usual discomfort of travel."

Prós: "Loved this 747! Crew was professional and food was very good."
Contras: "We had a long wait (25 minutes) at the gate because we were early."

Prós: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Contras: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Prós: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Contras: "Nothing. This is filler text to meet the min. characters."

Prós: "La ponctualité."
Contras: "Variété des boissons proposées."

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Prós: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Contras: "Our request for vegetarian meals got lost after a glight was cancelled."

Contras: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Prós: "Tripulação boa"

Prós: "All went right namely the seats but the luggage condition is the worst"
Contras: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Prós: "Tripulação excelente."

Prós: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Contras: "See previous"

Prós: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Contras: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Prós: "Friendly crew"

Prós: "The schedule and timing"
Contras: "The airport, some of the crew, the aircraft seats, the entertainment system"

Prós: "In flight entertainment was great"
Contras: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Prós: "The crew was excellent."
Contras: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Prós: "Crew and food were great."
Contras: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Prós: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Prós: "Plane was new, and seatback screen responsive and functional."
Contras: "Economy seats not very comfortable, very tightly packed together"

Prós: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Prós: "Crew was nice, too short of a flight to figure out more"
Contras: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Contras: "Arrived 5 hours late"

Contras: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Prós: "Entertainment"

Prós: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Contras: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Prós: "Good selection of movies"

Prós: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Prós: "Cheap ticket"
Contras: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Prós: "The crew worked hard, but the food was below the French standards."
Contras: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Prós: "25 min ahead schedule!!!"
Contras: "Cabin space, too narrow rows."

Prós: "Food and wine was very good. Music selection was excellent."
Contras: "Not enough leg room."

Prós: "It was on time"
Contras: "Hard seats Boarding was 35 min delayed"

Prós: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Contras: "I just expected better toilet bag for business but what was given out was just basic."

Prós: "The staff was very nice and friendly"
Contras: "One hour delay without any information on embarking and another hour in the plane before departure"

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Prós: "Nothing"
Contras: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Contras: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Contras: "I don’t know why they keep making boarding with stairs and bus."

Contras: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Contras: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Prós: "Nothing special"
Contras: "They start serving late the apperitif before taking off and take it back right after."

Prós: "Speed, professionalism"
Contras: "Nothing"

Contras: "The room between seats is unbearable."

Contras: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Prós: "The crew was good and very good pilot's"
Contras: "No leg room between seats"

Prós: "Good boarding procedure."
Contras: "Nothing much to add for a short journey."

Contras: "the food is terrible."

Prós: "Getting there on time despite delay"
Contras: "entertainment had very old media and no recent additions. Crew was not very organized"

Prós: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Prós: "All crew I interacted with was great, friendly, and helpful."
Contras: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Prós: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Contras: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Prós: "Crew was great"
Contras: "Not enough food"