Encontra voos baratos de Koweit para Portugal

Prós: "Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious."
Contras: "Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight."

Prós: "Excellent service . Good customer service"

Prós: "CREW WAS GOOD FOOD AND SERVICE WAS TERRIBLE"
Contras: "NO SEAT MONITOR WAS WORKING. ANNOUNCEMENT WAS TERRIBLE.SEAT WAS MUTILATED FOOT REST WAS NOT WORKING.OVER ALL VERY POOR SERVICE."

Prós: "crew"
Contras: "delayed flight management"

Prós: "The crew and the food were amazing! The seats in Business Class were bery comfortable."

Prós: "The flight schedule was on time"
Contras: "N/A"

Prós: "The flight was on time , The crew was very professional ."
Contras: "The online check in wasn’t possible so I wasn’t able to choose my seat."

Prós: "Nothing in particular. It was kind of the worst flight ever. The crew seemed inexperienced to manage a passenger that looked to be disturbed emotionally and mentally."
Contras: "They kept moving the passenger to the back o free plane where I was sitting and I was so scared."

Prós: "The flight crew was excellent. Very attentive, even in coach. Amenities were good. The food was adequate to good."
Contras: "The seats were a bit hard. Still, the legroom wasn't any worse than a domestic flight."

Prós: "Excellent crew service & food/beverage offerings"

Prós: "Its was sooo goood, thanks"

Prós: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Contras: "Check-in was very slow."

Prós: "Crew was very professional and food was very good."
Contras: "With 2.5 hr layover there was no explicable reason for our luggage not to make it to its destination. Yet we upon arrival to Sarajevo, we (and other 10 passengers headed to the lost luggage department."

Prós: "Staff"
Contras: "Seats, food and service"

Prós: "Same as from London to Istanbul"
Contras: "Same as from London to Istanbul."

Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Prós: "great crew and flight!"
Contras: "We would have loved to have been able to easily upgrade to business class but weren't able to."

Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."

Prós: "The counter in Kuwait was very kindly with my because I have disabled boy"
Contras: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Contras: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"

Prós: "Everything"
Contras: "Nothing"

Prós: "Service was nice, crew was very respectful and the gift were well within accomidation"
Contras: "Leaving the aircraft by stairs to the runway"

Contras: "I wa in the restroom and the attendant opened the door on my while I"

Prós: "The steward went out of his way to accommodate my special dietary request"

Prós: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"

Contras: "the flight delayed for more than 2 hours the seats area was narrow in j-clas"

Prós: "This flight had good leg room. The entertainment appeared to be excellent--however I did not use it due to the serious delay and the fact we were flying from 3:00 to 5:00 AM..."
Contras: "Boarding/takeoff on this flight was additionally delayed over an hour. As above, on this leg of the return flight, we didn't receive the meals we initially ordered."

Prós: "The flight attendants were lovely, they worked smoothly and did their best to manage an unpleasant situation. The facilities are also excellent, and as always, the fresh flowers and hand lotion and such in the toilets was a nice touch."
Contras: "The food was not up to standard this flight, mostly passable, but our pasta inexplicably tasted chlorinated, as if the noodles had ben boiled in pool water. It's a mild complaint, though. Plane food isn't always sterling. The true problem, unfortunately, was in the form of other passengers. Despite having an excess of available space to stretch out, our seats were surrounded by utterly out-of-control children. Crying babies is understandable, it can't be helped, but if your children are running up and down the aisles [including during the landing], sitting on other passengers [myself in particular], and lying down in the aisle to sleep [and the flight attendant had to ask multiple people whose child that one was because no one wanted to own up, apparently] they have no business being on a plane. I don't even care about the annoyance at this point, their behaviour was inherently unsafe and the parents just didn't care."

Prós: "The Crew!!!"

Prós: "The crew and the service. Plus the choices for entertainment"
Contras: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."

Contras: "Good floght"

Prós: "Nothing, just the price"
Contras: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"

Prós: "Everything"
Contras: "Nothing"

Prós: "Everything."
Contras: "The Kate arrival at the final destination."

Contras: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."

Contras: "I missing my bag 10 days and no any details"

Prós: "Crew nice, seats ok"
Contras: "Dirty! in seat pockets had trash on two flight in both my seat and wives seat. The tvs in the seats were filthy, hazy, smudgy. Just didn't look like they clean well in between flights"

Prós: "The crew was very nice and accommodating. The seats were comfortable."
Contras: "There was no order or control when we got to the gate. Three lines were converging on one to get to the gate and no one from security or the airline was trying to have order."

Prós: "no individual tv screens. only 1 container of orange juice. BUT the stewards was really lovely when I told her I was allergic and made me a plate of fruit."

Contras: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"

Prós: "Nice crew, clean seats, good food..."
Contras: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Prós: "Turkish airlines is a nice airline company and as I always had wonderful experinces, this time i purchased their tickets. The pilots are wonderful - u never feel any uneasiness when the plain takes off or lands; the crew is always attentive and the food is good :)"
Contras: "The plain crew did well and the plain was on time in Istambul."

Contras: "Aggressive staff, terrible food"

Contras: "because of turbulence, they stopped serving food and beverages in the middle of their service but it wasn't that shaky. I've been in worse flights and they still served the food. they did not stop midway."

Prós: "Great service, wonderful food served with a smile always, reminded me of the service KLM used to have years ago, hot napkin, tasty food and small suprises, wine, drinks, and even a real fresh squeezed orange juice! the only not great, was the seat, narrow and not very confortable"

Prós: "Good timing"
Contras: "No entertainment"

Prós: "Food and service in the cabin"
Contras: "Service in IST was very slow. We could not find wheelchairs for two family members even after ordering it months in advance."

Prós: "The flight experience was good only problem was difference in food taste."
Contras: "Breakfast was v simple"

Contras: "With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals"

Prós: "Business class upgrade"
Contras: "Sitting in window next time"

Prós: "Crew was helpful and ver polite and efficient"
Contras: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Prós: "Crew"
Contras: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Prós: "Nothing"
Contras: "Food quality, crew attitude, seats and entertainment ."

Prós: "Crew was competent"
Contras: "The plane was hot the entire flight"

Prós: "Nothing"
Contras: "Everything"

Prós: "The food/drinks"
Contras: "Delay"

Prós: "everything from the boarding and check-in process to in flight comfort."

Contras: "Flight delay for 4 hours due to airline maintenance. Missed connection. They also messed up frequent flyer credit and very leather support in Frankfurt for connection. 2 agents only for plane all of people with missed connection. Lame meal allowance."

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "I did not like the food"

Contras: "Delayed flight - but it’s ok since I got to my final destination safely. It wasn’t a very long delay."

Contras: "The crew were not very friendly. They were snappy and were irritated by requests. Often walked past us instead of offering drinks, felt ignored. The TVs did not work properly for many people."

Prós: "Airbus seats, n/a considering short flight"
Contras: "Some staff ignored us in our isle"

Prós: "Smooth flight, good service, seats above average"
Contras: "Food quality has gone down"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "All. The customers was good and nice"
Contras: "Nothing"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "The gate was changed a few times.. very hard if you have connecting flights"

Prós: "The cabin crew was very friendly and professional. The food was good too. The flight was right on time."

Prós: "Food was good. The flight left on time. There were so many movie options."
Contras: "There were a few crew members who clearly shouldn't be working in a customer service industry. I understand it's not an easy job but many other crew members were quite bubbly and kind."

Contras: "Flight was delayed getting out and when we landed we were stuck on the tarmac for an hour so our connecting flight was missed. The person at the Lufthansa desk left at EWR so there was no one to talk to about vouchers for our cancelled flight. Also I never received an email update about my upgrade request contrary to the email I received saying that I would get an update. I would not fly again on Lufthansa."

Prós: "Nothing at all"
Contras: "I had to wait in line for over an hour to get a ticket to replace the one I missed because of how late the first flight was. As with all my Lufthansa experiences, it was frustratingly slow"

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "Nothing."
Contras: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Prós: "Service on board was good."
Contras: "The walk to the connecting flight was too long and took a lot of time."

Prós: "Friendly crew. Flight left on time"

Prós: "Very good care ofrom the staf Not cold"
Contras: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"

Contras: "Houve um atraso na saída de Munique."

Prós: "Nice people"
Contras: "Not much"

Contras: "Flight delays,...."

Prós: "I love how Lufthansa has always been on time for me. That is why I fly with them when I can."

Contras: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Prós: "My flight was business and it was excellent the staff was great and I think his name is Peter"

Contras: "i reserve a chair and pay for them and they didnt get it and make me in last plain"

Contras: "Got delayed from atl to wash. And my flight from wash to munich left."

Contras: "The crew we had was very impatient and irritated quickly. The flighy attendent name was Jorge. Starting at the beggining of the flight before we took of I asked him about the head phones. One child had one on tye chair and I asked him if its suppose to be on the seat or given later on. He said it will be passed later and then with a patronizing manner he gave another head phone set and said: "I guess we havw an emergency". On the flight, every time he with the food and drinks he just stood there next to me talking over my head with the passenger begind me. Very uncomfortable, especially when it happens 6 or 7 times. When asking what drink we wanted ( the first time), i replied apple and orange juicewith no ice. He replied, with a patronizing manner "this it European company, not American company. Here we don't put ive if you do not ask for it".The incident that bother me the most is one that involved my kids also. My daughter (3 years old) was a bit scared of the flight, tired and did not want to sit on her chair. We tried to keek her on the chair buy she started crying laying down on the floor infront of our seats. Jorge the flight attendant saw her and told me to put her on the seat. Not in a manner I expect out of soneone in the service industry. I told him we are working on it and we will have her on the chair as soon as we can. When I said that he got irritated and a bit aggressive. For no reason the situation became hostile. The flight attendent on the other side (do not know his name). Can over and asked us what we needed amd if we need help. I told the other flight attendant we need 5 minutes and he said OK. After a few minutes she calmed down. Anotger passenger asked Jorge what beer it is and he replied, with contempt, " its German beer, its good"."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Good flight good seats smooth ride."
Contras: "Boarding was not organized."

Prós: "Everything was pretty good. Except for the seats."
Contras: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Contras: "Person in front of my reclined while I was eating"

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Staff were polite"
Contras: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "Services is good ."
Contras: "Food can be better"

Contras: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Prós: "The crew was professional & friendly"
Contras: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Prós: "The crews were pretty great!"
Contras: "The regulating of the temperature."

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Contras: "Not being to help on the ground in Copenhagen with delta issues"

Prós: "very nice crew"
Contras: "my bagfage was lost"

Prós: "Yes"
Contras: "Everything was good"

Prós: "The aircraft"
Contras: "No overbooking next time!"

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Contras: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"

Prós: "Nice attention and good food. Plane and seats are confortable"

Contras: "Flight cancelled"

Contras: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Prós: "The crew was amazing and the food was great."
Contras: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Prós: "My seat at the window was great and the staff really friendly and courteous!"

Contras: "Need more leg room!!! Larger meals needed."

Contras: "Inflight was better than I expected. But needs upgrading air crafts."

Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Prós: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contras: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Prós: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Contras: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Prós: "Friendly hostesses"
Contras: "Flight was delayed 3 hours"

Prós: "Efficient crew"
Contras: "Long, slow line at check in. Not many new movies or tv shows"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Great food"
Contras: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Prós: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Contras: "That it didn’t happen."

Prós: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contras: "Cramped seating."

Contras: "We did not get two of baggage at the destination."

Contras: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Prós: "Very friendly crew going out of way to assist in making trip comfortable"
Contras: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Prós: "Nice flight, nice crew, and a nice experience."

Prós: "Cabin crew were very professional."
Contras: "Aircraft returned to gate due to fault and was delayed for 45 min."

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Delayed flight but staff apologized as for safety reasons."
Contras: "Very late arrival"

Prós: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Contras: "The amount of extras you have to click no to while checking in online."

Prós: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Prós: "on time, and with snow"

Contras: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Contras: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Prós: "Cabin crew very pleasant"
Contras: "Lost our bags, little sympathy from staff"

Contras: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Nothing."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that."

Contras: "I like everything about the flight"

Contras: "Offer water at least from a bottle free of charge."

Contras: "Delays in the food service occurred because the credit card machine stopped working. Rather than stop the purchase food options they continued which meant they could only reach row 16 by the time our flight began its descent. Since were in row 19, we were not offered any food or water, during lunch."

Contras: "This was like a Ryanair flight for 4 or 5 times the price."

Contras: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."

Prós: "Quick boarding as we arrived towards the end and off quickly because we were seated at the back of pane. Crew were very friendly and flight was very swift."
Contras: "Food and drink was good but quite expensive"

Prós: "Everything was great the crew, on time arrival, food and so on"
Contras: "The entertainment screen on my wife's seat was broken and it would not keep straight up."

Contras: "When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats"

Prós: "Love that meals are part of the flight. Excellent meals, great service."
Contras: "Boarding announcements hard to hear in gate area at Gatwick."

Prós: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Contras: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."

Contras: "I paid extra for exit row seating, but what they didn't tell me was that the flight attendant seat was facing ours, so much for leg room. The actual placement of the seats were aisle row and middle row-so neither of us had a window to look out of or wall to lean against, no overhead lighting or air vent either. Can you say "rip-off?" My husband, who is tall and broad shoulder was constantly being knocked around by the flight attendants and carts. This flight was miserable. I guess I should be thankful for the hour plus delay in departure."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Contras: "Delays! Delays! Delays!!"

Contras: "Luggage arrived 2 days late."

Contras: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."

Prós: "Decent snaks. It gets you there."
Contras: "It’s your basic flight from A to B. Nothing fancy."

Contras: "Was not offered a drink whole others around me were. Don't know why."

Prós: "Food and hospitality and staff"
Contras: "We were late 20 minutes and sat in tarmac another 15 minutes. Didn´t allow us enough time to get train, take bus, we had over 500 people lined up for bus, get through TSA, they pulled my suitcase for inspection, but didn´t look at it for 15 minutes until i called a supervisor as my connecting flight was leaving, and in fact, it had left as TSA does this purposefully and maliciously as it apparently happens all the time per ÇBritish Airways who had to reticket us. We had to return to A section another 20 minutes to be reticketed and luckily got on another flight to

Prós: "Customer service was helpful as they could possibly be.. once you are able to contact them."
Contras: "It was very difficult to contact customer service if the hours are not a time the office in NY, USA is open."

Contras: "Delays delays and delays"

Prós: "Nothing"
Contras: "No free snack or drink, noisy plane...couldn't hear stewards, and VERY uncomfortable seats...."

Prós: "Ease of boarding"
Contras: "Nothing"

Contras: "Overbooked. Bumped off - next flight more than 7 hours later."

Contras: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."

Prós: "Seats were somewhat spacious."
Contras: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."

Prós: "Flight crew was friendly, the meals and entertainment were good"
Contras: "No complaints"

Prós: "I was a good trip, except for one thing."
Contras: "I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination."

Prós: "Crew was nice and we all have individual video screens"
Contras: "No charging stations for electronic devices"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "The flight was very good. Friendly crew, and barely half full so room to spread out. No good or entertainment (just a pond-hopper to Paris)."
Contras: "We sat waiting for takeoff for 45+ minutes. I slept for most of that, but woke up to us taxiing for takeoff (instead of landing as I had expected)."

Prós: "After flying internationally in business class for work a number of times, this was my first international flight in economy. Exceeded my expectations."
Contras: "Second leg of flight ran late but no big impact."

Prós: "The flight was pretty standard in most ways, nothing too great/too bad."
Contras: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."

Contras: "The customer service I a disaster. They ripped off my suitcase and I never got a refund despite all my emails nd infos I gave them after the claim done at the airport."

Contras: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."

Prós: "Excellent customer service"
Contras: "Not much leg room in economy"

Prós: "Chair room"
Contras: "No free food"

Prós: "The crew was awesome and helpful"
Contras: "BA took my kids Trolleys and when we off board the plan they told us wait we will give you the Trolleys on the gate, we wait for 30 mins and then informed us that the Trolleys will be with the bags on the bag area. This make us to wait 1 hrs in Costume as it was crowded. People who traveled in economy class left airport before us"

Contras: "This was the worst trip ever! Delays on both ways!!"

Prós: "The crew inside the plane was amazing"
Contras: "As soon as i got to the check in window i was informed my flight was delayed and I had planned everything to be on time and since my flight was one hour late it kind messed things up a little bit. It seems that british airlines had a delay on purpose just to have a full flight, i wanted to change seats im a skinny guy and i was seated between TWO BIG people my elbows had to be tucked in all the time"

Prós: "quick luggage delivery in Lisbon"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Contras: "Not sure if I am more unhappy with Kayak for not warning me or British Airways for charging me €75 for eached checked baggage. Even a sofa or tea cost money on this flight. Should think twice before booking this airline!"

Prós: "Our flight was almost empty so we got a chance to chat with crew: a very nice bunch!"
Contras: "Fees for everything"

Prós: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Prós: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Contras: "BA service is basically Ryanair now, but more expensive."

Contras: "The boarding gate was not posted until 25 min before plane was scheduled to depart, the departure was 20 min late, Customs at Lisbon took 1.5 hours for a simple stamp on my American passport. The aircraft was packed full, not even water was offered without charge, the service even at that was barely fast enough to make one pass of the passengers before landing, the aisles were continually blocked with service carts selling so how are you supposed to make a bathroom break?"

Prós: "Quick flight. Nice crew"
Contras: "The fact that there was no free food and drink on the flight."

Prós: "Friendly crew. Excellent check-in. Priority bags came off first."

Contras: "Better seat"

Contras: "Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved"

Prós: "The crew was amazing and the seat comfortable"
Contras: "Nothing I can think of yet."

Prós: "Airrbus A350 confort"
Contras: "Crew professionalism and food to be improved"

Prós: "After the Kigali Addisababa segment this was vastly superior with a newer aircraft"

Prós: "The crew was very nice and all flight details were available and constantly updated."
Contras: "Ethiopians App for self check-in."

Prós: "crew good. seat base was not soft nor comfortable."
Contras: "have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself."

Prós: "Fast gate work."
Contras: "Lost luggage and the food and silent movie option (no headphones provided for overhead movie)"

Contras: "Sem previo aviso"

Prós: "I liked the fligth attendant"

Prós: "G"
Contras: "G"

Prós: "Crew was so nice and very helpful"
Contras: "Timing, delayed by 20 minutes"

Prós: "Your crew were great."

Prós: "The food was good, seats were quite comfortable and the crew was awesome"
Contras: "The entertainment was not that great"

Prós: "The crew was great. Extremely accommodating for families."

Prós: "The crew were quite homely."
Contras: "The orderliness during boarding needs more work"

Contras: "Nothing. Very smooth"

Prós: "Ethiopian Airlines it great."
Contras: "Nothing"

Contras: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"

Prós: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Contras: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"

Prós: "The aircraft was clean and the food served was cool"
Contras: "The turbulent"

Contras: "On board attendants not the friendliest Kids food options very limited"

Contras: "Boarding was a bit strange - everyone seated at the gate had to get up, leave the area, and then wait in line to have their passports checked before sitting back down in the same area. After that though, boarding was perfectly smooth & honestly one of the fastest I’ve seen!"

Prós: "I have only flown one better airline.....Emirates. The crew service was unbelievable. Wonderful experience. I have a new primary international travel carrier!"

Prós: "I had an extra seat in my row which was nice."
Contras: "No flight overnight is ever very comfortable. It’s difficult to sleep."

Contras: "No entertainment available. Rude flight attendants."

Contras: "old, uncomfortable plane with no entertainment system. miserable experience"

Contras: "the layover in Dublin was too long--longer than scheduled"

Prós: "On the sequrity check our watch was stolen. And we did not get any help from ethiopian airlines...we would like to get help."

Prós: "Staff very friendly"
Contras: "Bathroom cleanliness"

Prós: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Contras: "Great service. Plane took off a few minutes late but nothing major."

Prós: "That I finally had an on time flight with Ethiopian airlines, having suffered through an absolutely miserable outbound flight"
Contras: "On connecting from Bangkok to Nairobi passengers are funneled into a security waiting area with no water, coffee, duty free shopping- absolutely nothing but dirty toilets- for a 2+ hour layover. Bole airport is surely one of the most disfunctional airports on the planet."

Contras: "The security line was very long and one security monitor check person was holding up the line - taking her time. Even the othe security people at the gate were trying to push her along. Most of the people getting on this flight had a short layover time. Escape ially with the previous flight being late."

Prós: "Got a free voucher"
Contras: "My phone was stolen on airport premises They didn't have my requested meal for one of my flights The boeng 737 is tiny. No leg room and was terribly hot."

Contras: "Food can be improved."

Prós: "The food was terrible but it was somewhat editable. It could have just been because I was so hungry I could eat anything too."
Contras: "The staff was rude, the boarding was a mess, the cabin was at least a little cooler than previous flight but still very uncomfortable, the amount of announcements was absolutely absurd!!! It was almost an announcement every 15 minutes. And the plane played music (terrible music) for 45 min extremely loud after taking off AND and hour before landing. It was so awful and so loud you couldn't even hear your own entertainment playing from your own headsets. I understand music while boarding and de-planing but there is absolutely no reason to have that playing that long after take off and hat soon before landing."

Prós: "Great prices, and helpful staff"
Contras: "The food was mediocre, almost poor."

Prós: "Check-in and Boarding took forever. Cabin was very warm and passengers around me were extremely loud, practicallly yelling. Considering the flight was 3 AM, this was not appreciated."

Contras: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."

Prós: "Everything including crew members ."

Contras: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."

Prós: "Movie during flight and food were good"
Contras: "Only showed one movie and then a blank screen for half the flight They waited forever to remove the food trays after being served Delayed at the Terminal for a power outage, but NO announcement made over the Intercom for 30 minutes. Never helped non Egyptians with paperwork necessary to get through customs"

Prós: "The staff on Ethiopian airlines is great. Food was palatable."
Contras: "Boarding from the front and back of the plane is a terrible idea, especially when the gate agents allow most of the aircraft to board at the same time. Also, on flights longer than three hours, they should use a plane with more entertainment (bigger plane). It was cramped and uncomfortable both legs."

Prós: "Nice staff"
Contras: "Food seemed of poor quality."

Prós: "Service & Staff"
Contras: "They don't need to translate everything into Ethiopian language. There isn't a single person flying from Addis to Malawi (or Malawi to Addis) who speaks Ethiopian, so it's a waste of everyone's time and interrupts the movie, sleep, and meal."

Prós: "They need to make the seating more comfortable especially with such looong flights!"

Prós: "Nothing"
Contras: "The food was horrible. My TV didn't work and although I asked for it to be reset several times, the crew kept forgetting. The flight was supposed to be 9 hours, but we left late and it was 11+ hours. I understand things happen, but the crew gave no explanation for the delay or elongated flight. Last, but not least, when we landed in Newark we waited 2 hours for our luggage to come out. We landed at 9:50pm and didn't receive our baggage until 11:50pm. My friend and I were not even the last to get our bags. Overall this was the worst flight experience I've ever had."

Prós: "Flight was delayed over two hours, because of shortage of aviation fule causing delay in fuelling aircraft"

Contras: "Ethiopia Airport is ruff. Needs bathrooms renovated and more places for waiting for flights the smoking lounge can be smelled through the hole airport"