Encontra voos baratos de Houston para o Porto

Prós: "Again staff was very friendly and helpful."
Contras: "That since it was a shorter flight no tvs."

Prós: "Flight crew was on top of things. Flight was smooth and ontime."
Contras: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Contras: "The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!"

Prós: "Seats were comfortable and the crew was great"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Contras: "All good!"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Attendants were attentive and efficient"
Contras: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Contras: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Contras: "The temperature on this overnight flight was sweltering Legroom was poor"

Prós: "Tasty lunch with good service in business class. Modern comfortable plane."
Contras: "Flight delayed by a few minutes."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Great cabin crew!"
Contras: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."

Contras: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at armine100@cox.net or phone 703-609-8649"

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Contras: "Comfortability , mediocre service."

Prós: "Proper business service all the way."
Contras: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."

Prós: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Prós: "Service and food where good."
Contras: "Sound only came out of one side of head phones, tried multiple sets."

Prós: "I thought the attendants were nice and that it was an easy, relaxing flight."

Prós: "There was water to drink"
Contras: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."

Contras: "They left my bag in Switzerland"

Prós: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Prós: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Contras: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"

Prós: "Very friendly crew, good legroom in economy, excellent meals."
Contras: "None"

Prós: "It was a fast flight. Less people on the plain."
Contras: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."

Prós: "not enough room, everything hastily delivered"

Prós: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Contras: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."

Prós: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner. The warm croissants served at breakfast were a very nice touch."
Contras: "Due to turbulence, I could not get out of my seat as much on the return flight, so I did have some swelling in my feet."

Contras: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Prós: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Contras: "NOTHING"

Prós: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Contras: "-That I can't always fly Swiss"

Prós: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Contras: "not sure of where to queue for boarding for many people"

Prós: "Service and snacks are great considering really short flight"

Prós: "Attention to details from flight attendants"
Contras: "The food was not to my liking except for the crackers, ice cream and water!!"

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Prós: "Very friendly crew."
Contras: "Seating is too tight and uncomfortable and I'm only 5'6"!"

Contras: "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"

Prós: "Flight attendants were polite and very nice."
Contras: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."

Prós: "Nothing"
Contras: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Contras: "I had a lot damaged luggage!"

Prós: "I liked everything.....the food, boarding, comfortable, the crew. It was excellent! Will fly them again."
Contras: "The movies were the same so coming back there was nothing to watch."

Contras: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"

Prós: "Crew was sympathetic to the awful seats"
Contras: "Just fly had access to the worst seats and we could not change them."

Prós: "I am a big guy but the interior of this plane is laid out for more room than commuter flights are in the States. The window seats sit further off the wall so there is room for my shoulders to not be forced into the wall."

Prós: "Food, entertainment, attentive staff"
Contras: "plane was delayed"

Prós: "I was upgraded! Delicious lunch."

Prós: "Not much I liked at all for the rave I’ve been hearing."
Contras: "Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening."

Prós: "Great service! Very safe flight!"
Contras: "Warmer food, maybe... but safety was great."

Prós: "Outstanding and conscientious crew."
Contras: "Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking."

Prós: "My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy."
Contras: "The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight."

Prós: "The food"
Contras: "My seat wasn't working properly and wasn't comfortable."

Prós: "The crew was very attentive, and the food was outstanding."
Contras: "The wine list was a bit limited."

Prós: "Cabin cree was helpful"
Contras: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."

Prós: "The flight was on time and the crew was professional. The food and entertainment was good."
Contras: "It is too cramped in the toilets and seating area."

Prós: "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
Contras: "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."

Prós: "The service was excellent, staff helpful and understanding."
Contras: "No business class priority boarding, no assistance available with transfer."

Contras: "They dont give water when u ask for it, everything else was good"

Prós: "Nothing"
Contras: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"

Prós: "Cleanliness"
Contras: "My seat."

Prós: "The friendly people and the ease of flying alone so far away."

Prós: "Food"
Contras: "Narrow space between seats"

Prós: "Food and entertainment was great"

Prós: "Nothing. How can anyone overbook a flight and want the passengers to pay the price. Food is horrible. Will never book with this airline again"
Contras: "Everything. Customer service is horrible"

Contras: "space little cramped but maybe same with other airlines in economy."

Prós: "Everything went perfect."

Prós: "Food"
Contras: "Leg room especially between Houston and Istanbul fo"

Contras: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."

Prós: "Service over all"

Contras: "Everything"

Prós: "Everything"
Contras: "Nothing"

Contras: "Turkish Airlines sells you a long layover business class ticket but then cannot deliver the promised hotel as American passport holders cannot leave the airport So enjoy your 22 hour layover in the gate area This is fraud This change in visa for USA passport holders was known for weeks but they chose not to let customers know when booking the tickets Kayak You should take this up with Turkish Airlines as this is blatantly false advertising and you are supporting this fraud on your site by not highlighting the restrictions"

Contras: "Alaways delays"

Prós: "Paying only half of what other USA airlines offered we had a one stop trip from (IAH) Houston to (TLV) Tel Aviv and were served two meals with offerings of other food if needed. I don't know what was served but it was good yet very different from what we eat in Texas. Then we had a 2 1/2 hour layover in (IST) Istanbul Turkey which gave us plenty of time to get off the plane, shuttle to the terminal gate then walk around the airport for about an hour before heading to the next gate for our connecting flight. The crew was very pleasant and the flight very smooth."
Contras: "The landing in Instanbul Turkey was very poorly done, by far the worst I've ever experienced but the rest of the flight and connecting Turkish Airlines flight to Tel Aviv was great. The seats are very cramped but not much different than any other economy seat I've had on any other USA airline. The price of the ticket more than made up for the seat."

Prós: "The food and boarding went fine."
Contras: "There was no air in our section of the plane. The entire flight from Houston to Istanbul was miserable. It was 85 degrees or higher, and every chance we got to complain to a flight attendant was met with dismissal. We were told they were trying to fix it, but really there's nothing they could have done, and they shouldn't have made it sound like if we just waited a little the problem would get fixed. Not only was it hot, but there was no actual air flow of any kind, and as a person with Asthma this was extremely uncomfortable. Our section was right behind the first class section, and the flight attendants kept trying to keep us separated with the curtains, even though the only way we were getting any air was from that cabin. We consistently requested them to leave the curtains open in the hopes that some air would make it's way to us, but there was little change. Some families with newborns were moved to first class, and some passengers were able to scout out and find other available seats throughout the plane, but for the majority of us in that section, we had no air, and were treated very poorly for as much discomfort as we were going through. There was no apology and little acknowledgement to the problem at hand and I felt personally very disrespected by the whole experience."

Prós: "I was very impressed that I am already looking to travel again with the airline on my next travel!"

Prós: "Movie selection was great"
Contras: "The seats were stained and especially very tight on legroom."

Prós: "Nothing"
Contras: "all of it"

Prós: "Food was good , enertainment and comfort was fine"
Contras: "The hostess was not friendly at all. Seemed to be inconvenienced by every request Also requested a veggie meal but was not avaible"

Prós: "Movies made the long flight go by much faster!"

Contras: "The country"

Prós: "As usually, the crew, good, entertainment, and comfort were all marvelous."
Contras: "The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff."

Prós: "Very uncomfortable seat. Very narrow walk way to lavatory."

Contras: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"

Prós: "They went above and beyond to ensure comfort"

Prós: "Everything was good"
Contras: "Nothing"

Prós: "The seats were comfortable, food was ok . Staff were friendly"
Contras: "The service was a bit relaxed, with kids I had a little hard time getting attention promptly"

Prós: "That I heard great things about Turkish Airlines"
Contras: "Staff at the gate and on the plane were rude. At the gate, I asked if there was an isle seat or an emergency row seat available (because I have long legs and long feet) and he said he would check and see. Well, he failed to inform me if any of the seats were available, so I sat in a window seat to Istanbul and a middle seat to Venice. I had to pay $160 for an extra bag to Venice. I asked if the airline allowed military members to check a third bag for free, I was laughed at, and told that US military members get charged more because we're not in the Turkish military. So as you can see, this trip started off horribly. My flight attendant seemed like she was having a horrible day because her attitude and customer service was bad."

Prós: "Crew was amazing, food was incredible, service awesome, awesome airline"
Contras: "The cushioning on 777-300 is too thin and not so comfortable for such a long trip but that is the price we have to pay for not being in business class"

Prós: "In flight entertainment was great. The crew were very courteous."
Contras: "It was so hot, nearly unbearable. Not sure why, maybe a one time thing, but definitely very irritating. The food was mediocre at best. As well, the tray of food kept sliding off the retractable table. Seats were pretty cramped."

Prós: "The crew was very nice. The entertainment quite rich."
Contras: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."

Prós: "All service, atention, food,"

Prós: "Comfortable plane Good food Excellent entertainment options Friendly service"
Contras: "Turkish flights always seem to be late in boarding"

Contras: "Too long"

Prós: "great!"

Prós: "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"

Prós: "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens."
Contras: "Nothing at all"

Contras: "Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed"

Contras: "This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic."

Prós: "Competent crew"
Contras: "Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️"

Prós: "Timeliness"
Contras: "Seating"

Contras: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"

Prós: "Very professional crew. Nice equipment. Very pleased."

Prós: "Good movie selection"
Contras: "Always late to depart. Seating was cramped and uncomfortable"

Contras: "My wife and I couldn't sit together regarless of how much money we wished to spend on reserving seats."

Prós: "Just the crew was super sweet and amazing. Everything else sucks. My seat won't recline and the flights get delayed all the time. Worst was the state LaGuardia is in right now."
Contras: "More on time performance would be great from Delta. Seats that actually recline and not get stuck. Screens in all the seats to enjoy entertainment."

Prós: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Contras: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."

Contras: "Freezing flight! So cold. From Atlanta to Pensacola in June, one should not freeze."

Prós: "The flight crew was friendly and communicated well. They also had a friendly attitude."
Contras: "A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area."

Prós: "N/a"
Contras: "Explain why there’s over a 2 hour delay"

Prós: "Free movies"
Contras: "Bad food, cramped seating, slow food service"

Contras: "The flight had over six hours in combined delays!!!"

Prós: "New plane, video in every seat"
Contras: "Organizing boarding better. Confusion in rules."

Contras: "No"

Prós: "Crew was great especially Fawn. Best flight attendant I’ve had."

Prós: "Lots of leg room, smooth flights and plenty of notification of any upcoming turbulence. Delta did fantastic with keeping everything from check-in to landing friendly and professional. Will definitely fly again"

Prós: "Not much. Just a cattle cart to go from here to there. Let's not pretend."
Contras: "boarding process."

Prós: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Contras: "Boarding is as usual chaotic"

Prós: "Free movies available in-flight"
Contras: "temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)"

Prós: "Newer plane. Friendly crew. Landed safely and on time."

Prós: "Flight attendants we were very nice and efficient. Flight was short"

Prós: "Everyone was very courteous, the plane took off on schedule and arrived at our destination early. Also got a complimentary upgrade to Comfort Plus."
Contras: "Ticket price was a bit much, the seats and aisle inside the plane are only made for skinny people. Aisle was barely longer across than my foot, and the guy next to me was a bit bigger than average, leaving me to have to scrunch in my seat the whole flight. Lots of elbows, butts and hips knocking into my shoulders as people boarded."

Prós: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."

Prós: "The flight was probably only half booked, the crew was awesome, very attentive and accommodating. Legroom at seat 13A was plenty. Also the fact that messaging is free is convenient."
Contras: "No food to purchase. The flight was over dinner time. Boarding - the ground staff’s announcements weren’t very intelligible."

Prós: "I liked the flight attendant in first class. Unfortunately I was not in first class"
Contras: "I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates."

Prós: "Crew very friendly"

Contras: "Seats are hard to get comfortable in. Headrests are awkward"

Prós: "How they take off and land"
Contras: "The price versus other companies"

Prós: "I love Delta airline this is what airline I pefer to go with whenever I fly anywhere they are the way for me such happy ppl and so much help."
Contras: "On one of my flights the Wi-Fi was down so it killed my entertainment but the flight wasn't long so it wasn't so bad for me"

Prós: "Friendly cabin crew"

Prós: "Boarding"
Contras: "Nothing"

Contras: "Very uncomfortable flight. Seats are to close to each other"

Contras: "Super delayed. Sat on runway for 2.5 hours"

Contras: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."

Prós: "N/a"
Contras: "Delta costumer service was terrible. Cancelled my trip twice. They lied to us saying that they were going to give vouchers for hotel, that we were going to be automatically booked for next flight and that our bags would arrive with our flight. Waited 7hs to talk to an agent in the airport. 24h wait in Atlanta had to sleep in airport. They wanted me to wait three days in atlanta. They forced me to check a carry on because they didn't have room in the plane. They told me my bag would arrive with my flight. It never did. I still dont have by only bag. Unbelievable."

Prós: "gate personnel delivered bad news routinely"
Contras: "contingency planning was zero to get flight crews to next flight..."

Prós: "Boarding time and schedules were as expected or faster and good attention from the flight crew."
Contras: "Breakfast was mediocre for First Class."

Prós: "nothing"
Contras: "it took 7hours due to storms"

Prós: "the flight on Delta and Virgin Atlantic was nothing other than brilliant!"
Contras: "everything - service - facilities - food - amenities - an overall wonderful experience!"

Prós: "Flight was on time"
Contras: "I don't get it.. why airlines have no pride? Tickets are expensive! Fuel is lately cheap.. a Don't get it.. why do they keep crying and act like poor helpless companies? You are connecting 2 major cities in the US... can you please have some pride and offer a Nice airplane and not a crappy old one? Can you have some service going beyond just a soda? It doesn't make sense! When you fly in Europe with any major airline company (not low cost..), no matter how long or short the flight is, minimum you get a sandwich and abundance of drinks.. not with Delta (or any other american airline company).. pontless. We always get treated like cattle.. but they like keeping the prices of tickets expensive, don't they???"

Prós: "Rebooked to Atlanta because of a delay."
Contras: "Delta notifications and Kayak notifications were giving me conflicting information, however once I arrived at the Houston airport a Delta representative clarified my issues."

Prós: "When we were landing!!!!"
Contras: "To crowded, seats to to!!! close need personal space not everyone baths!!##!!"

Prós: "There should atleast one checked luggage"
Contras: "Too expensive and baggage charge is additional which does not make any sense"

Prós: "On time Roomy seats Efficient boarding with carry-on checked through if needed Clean plane"

Prós: "Had complementary food at check in"

Prós: "Great service"

Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Salimos a tiempo . El business es muy confortable"
Contras: "La comida horrible . No se limpian los baños"

Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Contras: "The plane is so old..,"

Prós: "Crew was great, very responsive and hospitable!"
Contras: "more lunch choices, especially choices without dairy products."

Prós: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Prós: "Crew were great"
Contras: "Refreshments"

Contras: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Contras: "Too hot inside the aircraft"

Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"

Contras: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Prós: "Pleasant flight"
Contras: "We were delayed & missed our connection"

Prós: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Contras: "Everything was very good."

Contras: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Prós: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Prós: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contras: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Contras: "Lost all our bags so couldn’t ski"

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Contras: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Prós: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contras: "There were several flight delays and gates were changes a few times."

Contras: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Contras: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Prós: "Overall booking and airport was ok. Food was also actually quite good."
Contras: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Prós: "Crew was excellent -kind nice and very attentive"
Contras: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Prós: "Crew was awesome"
Contras: "."

Prós: "Easy to board and easy flight."

Prós: "Professional crew. Good boarding."
Contras: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Contras: "Customer service"

Contras: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Prós: "Crew"
Contras: "N/a"

Contras: "We did not get two of baggage at the destination."

Prós: "Nice crew; clean plane; decent dinner"
Contras: "No entertainment system; insufficient knee space"

Prós: "The crew were hardworking, responsive, conscientious and friendly"
Contras: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Prós: "Service, technology"
Contras: "Could not print by boarding card and was not allowed to board in Amsterdam"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Contras: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Prós: "Comfortable seats. Warm plane with happy staff."
Contras: "Maybe a second sandwich option for food, not everyone likes cheese."

Prós: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Contras: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Contras: "They stole my money"

Prós: "on time, and with snow"

Prós: "Service provided by the staff"
Contras: "The navigation of the entertainment system is not very friendly"

Prós: "Flight was delayed for three hours and was a very stressful flight"
Contras: "Flight was not on time and got to destination very very late pier management of aircrafts"

Prós: "The included snacks and the seats."
Contras: "Nothing."

Prós: "Nothing"
Contras: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Contras: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Contras: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Contras: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Prós: "Punctual"
Contras: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Prós: "The crew was perfect"
Contras: "No wi fi on the plane."

Contras: "I not get to go my flight, I couldn't get reimbursement"

Contras: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Prós: "The crew was terrific."

Prós: "Seats are comfortable on Business Class. Service is good"
Contras: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Prós: "Tripulação boa"

Contras: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Prós: "The crew was very friendly."
Contras: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Prós: "Tripulação excelente."

Contras: "We had a short delay"

Contras: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Prós: "The crew was nice and the seat comfortable."
Contras: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Contras: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Contras: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Prós: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Prós: "Crew was wonderful and welcoming!"

Prós: "Food and drinks very good"
Contras: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Prós: "Everything was great"
Contras: "N/A"

Contras: "Too much time spent at boarding. On luggage missing."

Prós: "The crew was helpful and accommodating"
Contras: "The flight was delayed, missed connection, and lost baggage. Subpar."

Contras: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Contras: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Prós: "Crew was very nice and the food was excellent"

Prós: "Crew was nice movie selection was good."
Contras: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Contras: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Contras: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Contras: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Prós: "The Air France service was ok. Got me to my destination on time and alive."
Contras: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Contras: "Na"

Prós: "My seat"
Contras: "Crew"

Prós: "Nothing"
Contras: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Contras: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Prós: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Contras: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Prós: "Everything was fine"

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Prós: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Contras: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Prós: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Contras: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"

Contras: "The room between seats is unbearable."

Prós: "it was cancelled so they got me on the next flight on Turkish"

Prós: "Good service all around, personnel pleasant"
Contras: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Prós: "Priority boarding"
Contras: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Prós: "Pretty decent"
Contras: "Not much"

Prós: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Contras: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Prós: "Lovely crew, clean toilets"
Contras: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Prós: "Standard stuff"

Contras: "bad smell around my seat"