Encontra voos baratos de Filadélfia para Portugal

Prós: "Crew was great, seating comfortable."

Prós: "It was a normal flight with any extra confortable feature."
Contras: "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."

Prós: "Crew"
Contras: "Screens need update, mis functions on equipment"

Contras: "It would have better if the flight wasn’t 5 hours late."

Prós: "Great crew"

Contras: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Prós: "The food was great. The service is excellent. Swiss Air gets an A+."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Contras: "Pleasant overall experience"

Prós: "Reliable, modern cabin, nice crew"
Contras: "Some more music choices would be nice"

Prós: "Again boarding was smooth"
Contras: "The seats were terrible"

Contras: "Palermo never ready for plane arrival"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Quick, clean, flight."
Contras: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."

Prós: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Contras: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."

Prós: "Nothing"
Contras: "Delayed, bad entertainment system, lost our luggage"

Prós: "good flight didn’t have any problems"

Contras: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Prós: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Contras: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."

Prós: "Comfortable flight. The crew was very nice and amenities were fine."
Contras: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Prós: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Contras: "The legroom in economy is just as bad as you would expect."

Contras: "Not very much space for such a long flight."

Prós: "Crew"
Contras: "Food"

Prós: "I am very satisfied and I will recommended it to my friendships"

Prós: "On time, good service, nice crew"
Contras: "Tight space for legs when chair is in flat setting"

Prós: "Loved the smoked salmon!!"
Contras: "No wifi or tv"

Contras: "delayed"

Prós: "EXCELLENT LEG ROOM"

Contras: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Contras: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Prós: "the entertainment selection was above an beyond."
Contras: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"

Prós: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."

Prós: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"

Prós: "Courtesy of crew."

Prós: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Contras: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"

Prós: "Everything"
Contras: "Didn't find anything."

Contras: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION IT IS VERY UNCONFORTABLE!!!"

Prós: "The food and service was wonderful."
Contras: "I was disappointed that there was no plug-ins to charge electronics."

Prós: "Swiss airlines was amazing"
Contras: "They were very nice attentive"

Prós: "video on demand, great movie selection. Food and wine included at no additional charge, and it was good."
Contras: "Cramped seat, with equipment box in my floor area, made overnight flight very uncomfortable. Didn't sleep well."

Prós: "Everything is excellent"

Contras: "100% of our checked luggage was lost and two days into our one week biking trip in Sweden we have heard NOTHING from Swiss Air. No knowledge of where the four large bags are, no follow up and no help. Basically, we have been left with biking clothing and little hope that our bags will show up before we leave Sweden. Unacceptable and we will NEVER fly this airlines again."

Prós: "food, staff."
Contras: "We left late so I missed my connecting flight in Zurich, to barcelona. Had to wait around 5 hours. My friends were waiting for me in BCN and had no way to contact them!!! I enjoyed the flights with SWISS but i dont know if ill fly with them again."

Prós: "Muito bom"

Prós: "Crew fine"
Contras: "Cramped"

Prós: "Entertainment, movies music were good selections. We enjoyed them. Although the headphones jack socket for my wife;s seat didn't work properly. They should maintain their equipment better."
Contras: "In Zurich if you travel to US or Canada, they have just before the gates some security check that ONLY verifies the passport. It seemed weird to me. Why are they not excluding transferring passengers from this nightmare. Because it is a nightmare. Long and disorganized lines where travelers, that have diverse leaving times, are trying to enter 4 check points that work slow and nobody manages all that mess. On the plane, absolute unnecessarily (they had extra unoccupied seats) they took one of our carry-on-s with the check in luggage. The seats are extremely tight and offer a very small place for the economy class. Nothing special about the food."

Prós: "N/a"

Prós: "The crew was nice. They did a very good job under the circumstance."
Contras: "The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything."

Contras: "Delayed flight ruined it."

Prós: "Missed it"
Contras: "Give back money"

Prós: "Actually leaving the airport after 2 hours late was the best part."
Contras: "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."

Prós: "Friendly crew. Landed early."

Prós: "Seat was comfortable"
Contras: "The temperature, it was kind of hot."

Contras: "Safe and happy travel!"

Prós: "Good communication about weather and delay"
Contras: "No delay. Consider dropping the $75 standby fee."

Prós: "Not much I liked"
Contras: "The crew were the worst Delta crew I’ve ever had. Sat 1st class and waited 1 hour from sitting in my seat untill I was offered a beverage. Asked for a snack and was told to wait until the basket was brought around, 20 minutes later. Asked for coffee, it was terrible and served with attitude."

Prós: "small and uncomfortable"
Contras: "respectful size seat"

Prós: "On time this time"
Contras: "Nothing"

Contras: "No video screen"

Contras: "The comfort seats are not that comfortable"

Prós: "Good customer service in person"

Prós: "chwcking in was very easy."
Contras: "No in board beverages. On flight from RDU to PHL beverages were served."

Contras: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"

Prós: "Not like"
Contras: "I have Sky Team Elite Plus Platinum but not fare anything!"

Prós: "the flight was quick and it was fine. flight crew was polite and professional."
Contras: "i didn’t like that my knees were in the row in front of me, and we hit some pretty scary bumps. i get really anxious about turbulence."

Prós: "Ease of check in and friendly people"
Contras: "Marta"

Prós: "Did not wait for luggage."
Contras: "Food was marginal. Equipment had low ceiling under carry on shelf. No entertainment."

Contras: "They cancelled my ticket and did not inform me. Horrible exlefywith JustFly.com Beware of this organization"

Prós: "The exit row seat on this leg out of PHL to SLC did recline! No need for Delta Comfort+ unless you want to get off of the plane ... faster."
Contras: "For some reason, the pilot couldn't figure out how to adjust the cabin temperature for the first hour or so. This made the flight (and I was sitting in an exit row seat, right by the door which is usually cooler) uncomfortably hot and muggy. Food? No food. Thank goodness for Delta Lounge (even if it was the one in PHL). Just snacks make this a poor option for many. I don't know what is up, but the USB charger on the two monitors didn't work and neither did the outlet between the seats. And I have two different sets of cables "just in case" and they're the 3-in-1 so I can try to charge multiple devices (Apple, Android and Samsung) but nothing worked."

Prós: "Staff personalities"
Contras: "Waited extra 20 mins after door closed to-complete loading luggage"

Prós: "Staff was very courteous, the flight was smooth."
Contras: "There was no TV's on this flight."

Prós: "There was one helpful lady"
Contras: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"

Prós: "The staff"
Contras: "Nothing"

Prós: "Uneventful flight - boarding was great and there were no hassles."
Contras: "No food. No onboard entertainment."

Prós: "The flight itself was fine."
Contras: "The flight was delayed and it set off a slew of connection problems."

Prós: "Flight attendants were really kind"
Contras: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"

Prós: "Stewardesses were sympathetic but could do nothing."
Contras: "A few flurries out of Philadelphia and flight is delayed 2.5 hrs, we therefore miss our connection and all they wanted us to do was spend 2 days in airport until next flight. Finally reached a compassionate soul at customer service who got creative and routed us to BCN via ATL, Miami and Madrid."

Prós: "Got upgraded to 1st / Business class."
Contras: "Due to weather the power outage in ATL, the flight out of PHL was delayed by about 30 minutes. No movies. No meals."

Prós: "We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space."

Prós: "Crew was very attentive and curtious. Boarding was a bit more chaotic than usual and the gate agent made no announcement about boarding procedure, which certainly contributed to the scrum resulting. I arrived from the Skyclub several minutes prior to boarding time and was unable to find a path through to the Priority Boarding Lane. As boarding began she had to redirect at least seventy-five percent of those in front of me as they were not in First Class. Had she made one or more clear announcements about boarding procedure I rather doubt such a misunderstanding would have occurred with so many."
Contras: "For the third Delta flight in a row (all First Class) the crew did not make any effort to keep economy class cuctomers form storing bags in the First Class overhead or using the only First Class laveratory during flight. This flight I was unable to utilize the laveratory even once due to this excessive and continuous useage. Trying to do my bit to reduce our carbon footprint, yet I am sorely tempted to return to charter service when disrespect of the airlines own basic service class rules gets piled on top of TSA hassles."

Prós: "I had a window seat"
Contras: "bumpy flight"

Prós: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Contras: "I need my jacket"

Prós: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."

Prós: "one i got to gate i could relax"
Contras: "scary making connection from AA flight arriving int'l terminal"

Prós: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"

Prós: "All crew was great"
Contras: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."

Prós: "Arrived on time crew worked had"
Contras: "my seat was BAD , no recline- right by bathroom one of which was out of order."

Contras: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."

Contras: "On time"

Contras: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."

Prós: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."

Prós: "Airplane was good, boarding was fast."

Contras: "The original flight was canceled and a new one substituted - basically they wanted to fly a smaller aircraft (via a different regional carrier) so the flight number changed. PHL did not have the new flight info displayed at the Departures board or on the screen at the gate. Caused a little anxiety."

Contras: "Cramped, uncomfortable tin can of an airplane. Barely tolerable for even an hour’s flight."

Prós: "Service was great. Seating was OK. It was a brand new vehicle, so the (climate/air handling) was great."
Contras: "Boarding was not well organized."

Prós: "I liked that I didn't have to pay for a carry on and the blanket they gave me in flight to stay warm it was a great flight."
Contras: "Only dislike was that the flight was ending other than that no problems"

Prós: "Very polite and helpful crew. Nice selection of movies in-flight"

Contras: "There were a couple of flight delays. Other that that, I love Lufthansa."

Contras: "Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!"

Contras: "The airline lost our bags!"

Prós: "TSA in Philadelphia were very rude and aggressive. This is not Lufthansa's fault, but LH can at least pass on word that their passengers were hassled unnecessarily by TSA personnel."
Contras: "See above."

Prós: "amazong"

Prós: "The crew was excellent"
Contras: "N/A"

Prós: "Friendly crew, tried their best to accommodate"
Contras: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."

Prós: "Smooth flight."
Contras: "More leg room."

Prós: "I paid to go with Lufthansa airways not with United Airways. And I came to know the day of the flight that I was to board United airways. Really disappointed."
Contras: "In the international flight United Airways charge for the Wiskey liquor. And that is ridiculous."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value."
Contras: "having to come back from vacation!!"

Prós: "Loved the German touches like real silverware, good wine, and German movies with English subtitles! Also appreciated lots of liquids and never had to go searching for hydration."
Contras: "Everything was great until we landed and I stood up in the aisle. A woman two rows behind opened the overhead compartment and pulled her huge backpack out, landing it right on my head! OUCH! I scolded her and she apologized, but, REALLY? Perhaps the crew needs to reiterate how dangerous this is to do! My head still hurts a little on top, almost a week later. Ugh."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "The food was excellent."
Contras: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Prós: "Smooth flight. Friendly crew."

Prós: "Very good flight in business class. Comfortable seats and great service."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Excellent service, food and entertainment"

Prós: "The seating configuration was ideal (2-3-2)"

Prós: "Crew"
Contras: "Crew"

Prós: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Contras: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."

Contras: "seating is very cramped when the plane is full"

Prós: "Flight Crew was very nice and helping in general. Flight was very in time and comfortable on both segments."
Contras: "Ground crew at Frankfurt was felt to be discriminatory in behaviour and we had to walk to next departing gate after waiting for our wheelchair."

Prós: "I liked the food and the election of entertainment. I’m"

Prós: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"

Prós: "Upgraded seats from PHL to FRA, which was great. Had a lot of legroom. Very nice staff, comfortable flight"
Contras: "Very small legroom from Frankfurt to Budapest. When you are 5’11 it’s hard to fly . The prices i have to pay all the time to upgrade only because I am tall is out of control. It adds hundreds to my flight cost when the prices are already high."

Prós: "Thanks for offering kosher!"
Contras: "Fish :("

Contras: "Where is my bag"

Prós: "It was clean and it was on time."

Prós: "Very professional and nice crew. Clean and new planes."
Contras: "Flights are never on time, seats are extremely small and planes are very often full. Not enough storage for carry on."

Prós: "Nothing."
Contras: "Flight was cancelled with a very poorly set up e-mail. No alternative suggestions, no phone number where to call, nothing. Very unhelpful. When calling a phone number finally found on the internet there was a 40 min waiting loop, only to then have a very bored and annoyed sounding call attended who finally was able to rebook the flight. Overall very poor service, at the very least there should have been a guideline of what steps to take now in the cancelling of the flight E-mail and where to call."

Contras: "Houve um atraso na saída de Munique."

Contras: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."

Contras: "LATE!! This is rediculous for a flight company not to be able to board on time so I miss my connection and get stuck for 6 hours"

Prós: "On time arrival"
Contras: "Very hot on the plane, food mediocre, flight attendants could be friendlier"

Contras: "Flight delays,...."

Prós: "The cabin crew was excellent all around, really made the experience a pleasure. Also very helpful when I couldn't locate my wallet as I was preparing to deplane, both in terms of helping me look and explaining what I could do if it didn't turn up (eventually it did, before I disembarked)."
Contras: "The seats, while relatively comfortable on their own, were really jammed in; it felt cramped even as a smaller adult. And the boarding process in Washington seemed to take a very long time."

Prós: "The attendants were very respectful and courteous, most of them"
Contras: "Boarding is disorganized, flight was delayed, baggage took over an hour to get."

Prós: "Decent selection of movies."
Contras: "cause it was a sauna. Temperature of the airplane was waaay to hot. Individual seats didn't have control of any vents. I had to get up and walk to bathroom area just to cool off."

Prós: "Houve atrasos mas saídas"

Prós: "Staff was friendly and attentive"
Contras: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."

Prós: "Cleanliness, entertainment"
Contras: "Food and legrooms have to be the worst in international flights."

Prós: "I was upgraded to economy plus"
Contras: "The flight was delayed from Frankfurt"

Prós: "The crew was great and loved the pre boarding with my children."
Contras: "That had to be the most uncomfortable flight to France I have been in. There was no leg room at all."

Prós: "General quality and competence."
Contras: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Crew was great and welcoming"
Contras: "Some features on screen did not work, also seat handle wasnt possible to lower"

Prós: "Crew was pleasant."
Contras: "Very old plane with seatback screens or USB ports for charging."

Prós: "I got to my destination"
Contras: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Contras: "Horrible complimentary food quality in economy class. Not enough options to purchase food/snack."

Prós: "Everything was on time"
Contras: "I couldn’t change my seat"

Prós: "Blueberry juice! I is now my favorite juice."
Contras: "The food was way overcooked!"

Prós: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
Contras: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"

Prós: "Fantastic service staff food and beverages"
Contras: "Just slightly hard when laying down on the seat to sleep"

Prós: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Contras: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."

Prós: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Contras: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."

Contras: "Wasn't given vegetarian option for food and don't eat meat."

Prós: "There was like 5 movies to choose from and 2 shows, all the movies old and my screen kept on getting stuck"

Contras: "No room on flight ran out of wine and food before getting to the back 1/3 of plane where I was sitting I can say one of the worst travel flights I've ever had"

Prós: "The flight came on time and arrived in Chicago on time. The crew were friendly."
Contras: "The sound was out on my chair, so there was no sound to the movies. The food was really kind of junky and I decided against eating most of it so I wouldn't make myself sick. The meals could really do with more produce and a few more vegan options."

Prós: "Crew was fine"
Contras: "Our luggage never made it to Rome, our final destination. So now we have no change of clothes - for the next 2-3 DAYS."

Prós: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."

Contras: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."

Contras: "Plane had to be switched, but the process was disorganized and frustrating. Had to miss my connection as a result"

Prós: "Everything was good. Tv screen had issues booking for first half of flight"

Prós: "The crew was very much professionals, worked fast."

Prós: "great"
Contras: "nothing"

Prós: "The crew was attentive, the plane left on time, we arrived very early at our destination."
Contras: "The people working at the American Airline counters at the Philly International Airport are very unhelpful and rude. When the check-in kiosk said to get assistance from a rep, the reps told me they could not move from behind their counters. The TSA people people were worse. They treat passengers as if they are dogs, never saying please or thank you, but giving commands in condescending tones to people."

Prós: "I did get to move away from complaining passengers but "lost my coat" in the process. People are awful and obnoxious"
Contras: "Who doesn't turn off the plane lights at night inside the cabin? Especially when you're feeling late at night? Didn't post gate until very last minute…LHR..Then it said boarding immediately. Nowhere to get water. Hurriedly Boarded plane to find out we have the sit there an hour. Girl next to me was so childish Loud mouth complaining because she couldn't sit next to her bf."

Prós: "Loved the flight attendance!! They were friendly, witty and flexible."
Contras: "Nothing"

Prós: "Courteous attendants on board! Food not bad!"
Contras: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."

Prós: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Contras: "None"

Contras: "Crew was very noisy. It was an overnight flight. Waking us up at 1am for dinner not really needed."

Prós: "The crew members were pleasant"
Contras: "I had to pay an additional fee of $327 because I had a infant riding with me on my lap."

Prós: "It was a quick, smooth flight."
Contras: "The chicken for dinner was horrible. The call buttons for assistance sounded constantly the entire flight.. Not sure if it was a malfunction."

Contras: "Even though we had booked this flight in September we were never able to choose a seat for this flight. We kept trying and the only way we could pick a seat months and weeks ahead was if we bought an upgrade. We had already spent over $1000 to fly to Paris each and did not want to buy an upgrade. We just wanted the assignment of a seat. When we got closer to the date we were told that we would get a seat assignment at check in. At check in we were told we would get a seat assignment at the airport. At the airport we were told we would get a seat assignment at the GATE! At the GATE the attendant had difficulty finding our seats and finally found them with the help of another attendant. This adding extreme stress to a trip that was planned in September and should have been a pleasureable experience. Our seats were not together and we then had to go on the plane and ask other travelers to change their seats in order to be near each other. This was not our job! We ended up near each other but not together. Then when we arrived in Paris we noticed that our suitcases had been tagged STAND BY!!!!!! We were glad that we did not see that at the Philadelphia airport because it would have added even more stress to a long anticipated pleasure trip to Paris. Next time we will make sure that the tickets we are purchasing (FINNAIR) have nothing to do with American Airlines."

Contras: "Don't understand why they do not open to get the seat until 36 hours ago. Our family of 4 got scattered all over; the agent was not at all helpful -- they seemed bitter about their working condition and the fact that they had to deal with dissatisfied customers. I talked to the supervisor and we were finally able to sit together just because a party of 4 did not show up. I am not at all happy with the AA for their stupid rule."

Prós: "Flight attendant , i dont her but she was sweet and attentive."
Contras: "The leg room was really tight even for short person"

Prós: "The options for music and movies were good, but the poor service provided, at check-in and on board, outweighed any benefit we received from the entertainment."
Contras: "The crew at Barcelona Airport, especially "Javier" (he refused to give his last name or show his badge - he had it turned around) was very rude and unhelpful. We had to go to another desk person to help us who was a bit more polite. The Finnair Customer Service telephone service was completely unhelpful even though this was booked as a Finnair Flight. The crew on board was ok, at best. The food was the poorest we had in both flights we took (we travelled from Barcelona to JFK, New York, and from JFK to YVR, Vancouver). We were most pleased with our flight from New York to Vancouver, with Cathay Pacific, who, by comparison, had very helpful and pleasant staff both at the JFK Airport and on board."

Contras: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."

Prós: "It was a pleasant flight, easy boarding, crew friendly."

Prós: "comfortable seats, meal was better than expected, in flight entertainment was good"
Contras: "it's absurd to have to pay like $70 more for window seats"

Contras: "We paid extra for seat selection which was supposed to be a window seat and ended up in middle seat... not acceptable..."

Prós: "Service was great"

Prós: "The flight crew were professional and friendly."
Contras: "the seats are too small and cramped. I am quite small and I felt cramped. I feel on long flights there should be more leg room"

Prós: "the flight was very comfortable"
Contras: "nothing"

Prós: "The crew was just fantastic. ...."
Contras: "I request special meal. ..unfortunately was not provided to me."

Prós: "Crew got into the Christmas spirit"
Contras: "Audio sockets had "scratchy" sound quality, no matter which headphones were employed Touch screens were very unresponsive and viewing listings was infuriatingly slow - I would prefer to use a simple list without pics"

Prós: "The entertainment and service was the only plus on this flight."
Contras: "When I booked my ticket a month in advance, British Airways was going to charge me extra for trying to book my seating in advance. They told me it would be free if I called 24hrs before the flight. I called 24hrs before and they told me they could not book my seats because the airport owned the seating. My first flight was with American Airlines, they gave me a boarding pass, however for my leg with British Airways, I had to go get ANOTHER boarding pass to board the flight. This airline was very inconvenient and I felt scammed booking with them. I would not recommend this airline to anyone!"

Contras: "Trying to get through airport security was an unorganized clown show with them herding groups of passengers back and forth between airport terminals resulting in many people almost missing their flights because the lines just weren't moving. Once on the airplane, the international flight had TVs in the ceiling in the row playing one in-flight movie (what is this 1995?). American is such a terrible airline. The old US airways, Lufthansa, and British Airways, are way better international flights every time I've flown with them. Personal entertainment at your seat for each flight (i thought this was standard on all international flights in the past like 10 years) and more food and drinks throughout the flight."

Prós: "Crew was nice and boarding was on time"
Contras: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."

Prós: "The crew was friendly and very accommodating. Inflight entertainment had many choices, had a wonderful relaxing time. The food was not too good but then again it's airplane food. Overall, recommend the experience."

Contras: "No individual air controls for each seat"

Prós: "I got me where i needed to go. The food was okay."
Contras: "Lost luggage, poor seats, poor entertainment."

Prós: "B.787 flight operated by BA; free wine, great food and IFE."
Contras: "Seating now so cramped it's becoming dangerous."

Contras: "When I got to Phl I missed my connection to London. No one seemed to care that I needed to be in England by the 18th. They kept retorting me to arrive in England on the 19th. I told them multiple times Id be flexible and go to any city in the UK just for them to get me there on the 18th. The First person I talked to said it was impossible. So I called again and talked to another person and all of a sudden it was possible. The worst part was they sent me to Boston after that I didn't get to Boston until 1:50 am and they did not compensate with hotel or anything while my flight to London was not until 8:00 am the next morning. So I spent the night in the airport. Oh and then when I finally got to London, my bag is lost and they told me I'd have it by tomorrow and I still do not have my bag and have called and they said they can't tell me anything."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad"

Contras: "Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed."

Contras: "Food was awful."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Contras: "Delays! Delays! Delays!!"

Contras: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."

Prós: "Amazing crew, kind and patient"

Contras: "Was not offered a drink whole others around me were. Don't know why."

Prós: "made it safe to Seattle"
Contras: "Bad attitude of an attendant at the airport when inquiring about seat change for medical reasons. Complete ignorance during flight, no water or snack offered to me during 6 hour flight while a flight attendant paid a lot of attention to two ladies sitting close by."

Contras: "Late takeoff"

Prós: "everything worked fine"
Contras: "nothing"

Prós: "The crew was considerate in taking care of children with families and assigning new upgraded seats to those adults who were looking for sleep and quiet. They were also helpful in getting me a special gluten free meal even though I did not order it in advance."

Contras: "Delays delays and delays"

Prós: "The attendats are very helpful."
Contras: "Nothing."

Contras: "Overbooked. Bumped off - next flight more than 7 hours later."

Contras: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."

Prós: "Seats were somewhat spacious."
Contras: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."

Contras: "mybroken seat"

Contras: "I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA."

Prós: "Food was good."
Contras: "My wife had a tall guy on one side whose knees spilled over into her. She also had a tall guy in front of her who fully reclined his seat. She felt like she was in a coffin. She had to get up and walk around to get some air. The seats are too close on this 747 that no one should have to fly it. ."

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "Flight attendant were pleasant"
Contras: "Small seats and little leg room....and I have short legs"

Prós: "Everything"
Contras: "Nothinf"

Prós: "It wasn't a BA flight, but AA. Confusion reigns!"

Prós: "It was the same plane we flew into Philly from SF. Did not have to search for new gate"

Contras: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."

Prós: "Plane had a bit more legroom than others I've been on recently. That was a pleasant surprise"
Contras: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."

Prós: "quick luggage delivery in Lisbon"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "Good food Welcoming and friendly flight attendants Amazing selection of movies, TV shows, games Excellent customer service Comfy seats with ample legroom"
Contras: "My seat did not recline at all. When notifying the flight attendants during the meal/beverage service, they said they would note down my seat. However, nobody ever gave me any assurances that they would really inform maintenance to resolve the problem. Half way through the flight, my screen froze. Nothing would start it up again. After waking up hours later, I informed the flight attendant and she was able to reset/restart my screen individually. Everything worked perfectly afterwards"

Contras: "The flight was delayed over 2 hours after already being there for a 4 hour layover."

Prós: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Contras: "BA service is basically Ryanair now, but more expensive."

Contras: "Lost luggage!!!"

Prós: "quite nice and friendly staff. many vacant seats and thus much space to seat comfortable"
Contras: "old airplane, kind of run down impression. annoying and not really working touchscreen, lousy choice of movies. Everything had the air of not being organized, we had to change our seats twice without knowing, why. Really poor food compared to any other airline I know. One of the stewards constantly spilled drops of beverages over me, when he was pouring them for me and the passengers around."

Prós: "Quick flight. Nice crew"
Contras: "The fact that there was no free food and drink on the flight."

Prós: "Free soft drinks. Average boarding speed. Was able to bring on my rather large carry on bag."
Contras: "Like the flight from Amsterdam to Philadelphia, the seats were extremely uncomfortable and wouldn't go back much at all. On this flight my tray was also broken so I couldn't ever put any drinks on it without them spilling everywhere. The flight attendants were the worst ones I have ever had on a flight. Very unpleasant and rude. They would barely pay attention to customers and would only gossip when they were making their rounds down the isles. One of them made an attempt to bump either my arm or my leg every time she walked paste me, not once apologizing. It was very clear that she was doing it on purpose. At one point she even kept bending over to get into one of her drawers on her cart and kept shoving her butt into my shoulder and in my face repeatedly without acknowledging me at all. I was returning from a trip overseas and my appearance was less than business casual but that is no excuse to treat me like that or any other customer riding on this airline. I enjoyed my flights with British Airways on my way to Europe. It's extremely unfortunate that these two airlines are sister companies and transfer people between them. From now on I will actively avoid taking any flights on a American Airlines unless I have absolutely no other option. Sadly, this may mean avoiding British Airways as well. It's sad when Allegiant Air offers better flights than such a reputable airline, such as this."

Prós: "Basic flight, no food/drinks. direct flight. no personal tv."
Contras: "they lost my bag, everything was in there. Had a direct 3 hour flight from london to lisbon, so checked in my luggage with everything in there."

Prós: "Nothing"

Prós: "The audio did work for movies"
Contras: "I felt very warm and uncomfortable"

Prós: "Have not flow BA in ages. The service was much better than recent US domestic carriers. Everyone tried to be helpful and the entire experience was much less like a "cattle car" than I was expecting."

Contras: "Old airplane, no movies at all- none- grumpy service, small seats that do not recline and no food on a 6.5 hour flight"

Contras: "Food"

Contras: "Three hour delay put me in Orlando really late (and I had two hour drive home)."

Prós: "My flight boarded easily,left on time."
Contras: "The food. Portions were made for a child. Nasty tasting. The ideal was throw gravy on it and it will taste alright. There's no effort at all. Asked stewardness. Twice for water and never got it."

Contras: "not enough room with the existing seating"

Prós: "Flight attendants and pilot very nice and informative."
Contras: "Very small seats in economy for an overseas flight, making it extremely difficult to get comfortable enough to sleep."

Contras: "Having to collect my luggage in philidelphia then check my bag again for the transfer to lax."

Prós: "overall great!"
Contras: "food issues for lactose intolerance, also TV screen very difficult to operate."