Encontra voos baratos de Cuiabá para o Porto

Prós: "Friendly crew and delicious snacks. Comfortable chairs."
Contras: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."

Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"

Prós: "Very clean airplane and excellent crew"

Prós: "Seat not confortable vry tide"

Prós: "Azul airlines the best !!"

Prós: "O entretenimento e a rapidez do voo."
Contras: "Para despachar a bagagem foi muito confuso e a comida é fraca. Alimentos processados e pouco saudáveis."

Contras: "We landed and spend 45min instide the plan to be able to unboard"

Prós: "The crew as fine!"
Contras: "The gate at the airport changed"

Prós: "N/A"
Contras: "N/A"

Prós: "super punctual"

Prós: "free-snack is good"
Contras: "non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite."

Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"

Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"

Contras: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."

Contras: "Pontualidade"

Contras: "Very narrow seats"

Prós: "A tripulação"
Contras: "Cancelaram meu vôo de conexão"

Prós: "Vôo tranquilo"
Contras: "Vôo atrasado em 2h. Chegamos em Viracopos praticamente dentro do horário, somente com com 25 de atraso mas mesmo assim cancelaram o meu vôo de conexão para Cuiabá o qual eu paguei mais caro por ser um vôo mais cedo e a minha vida ficou toda atrasada por conta disso. Tenho poucos dias de férias com minha família aqui no Brasil e perdi horas preciosas por conta disso ."

Prós: "My seat 28H didn't recline"

Contras: "didnt reach connection"

Prós: "Yes"
Contras: "Coffee"

Prós: "Everything was very good: boarding, plain condition, comfort, entertainment and food"

Prós: "Priority checkin at Ezeiza airport."
Contras: "The A320 planes was too cramped and it's an older plane."

Contras: "No much space in the seats"

Prós: "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Contras: "Check in using the online system was impossible, even with helpdesk staff assistance."

Contras: "The crew was non-responsive to simple requests. The food was abismal and void of nutrition."

Prós: "Flight on tine"

Prós: "Loved all the support and attention from the crew"

Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"

Prós: "SAME"
Contras: "SAME AS ABOVE"

Prós: "Flights were punctual, seats were better than average, and upgrades were available."
Contras: "Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough."

Prós: "Nice planes and nice crew"
Contras: "All else. Long line for check in at connection point (only one person behind the counters), a chaotic boarding process and then Azul lost my baggage. My first, if I can avoid it, my last flight with them. Pity."

Prós: "Very smooth. I slept like a baby, haha"
Contras: "Nothing bad."

Prós: "Business accommodations were great and the staff was fantastic"

Prós: "economy xtra seats were nice"

Prós: "screens didn't work on flight"

Contras: "The food is extremely unhealthy."

Prós: "Flight was on time"
Contras: "not much time for food service to be expected. short flight no entertainment"

Prós: "Crew was very friendly."
Contras: "Organization for embarking was a little messy."

Prós: "Crew was very helpful"
Contras: "Air conditioning in my seat was broken and my blood pressure went down"

Contras: "The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff."

Prós: "Nothing!"
Contras: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"

Prós: "Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US."
Contras: "Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen"

Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."

Prós: "Allí right and on time"
Contras: "Allí good"

Prós: "Friendly, and kind service starting from registration and up to desimbarkation."
Contras: "Announcement should be given on English as well!"

Prós: "Boarding, Confort, entertainment and the"
Contras: "I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight."

Prós: "Cleaning only"
Contras: "The delay and lack of status"

Contras: "We're still waiting for the flight"

Prós: "Nothing. I was sold a ticket for 709 dollars and wasn’t told I couldn’t get on until showing up to the gate. Therefore I had to spend 1000 more dollars to book another ticket because budget air wouldn’t change or refund the flight."
Contras: "Not selling a ticket with a layover where someone with a US passport cannot travel through at the moment. Be more forthcoming."

Prós: "The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good."
Contras: "The offer of wine. The wifi options."

Prós: "Again staff was very friendly and helpful."
Contras: "That since it was a shorter flight no tvs."

Prós: "The crew was very accommodating"
Contras: "Entertainment system was old and with few choices"

Prós: "The food"
Contras: "If there was Headphones on flights"

Contras: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"

Prós: "Crew was fantastic"
Contras: "Boarding was delayed by 30 minutes. May have been beyond the crew control."

Prós: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Contras: "I was very happy with my flight experience with Swiss."

Prós: "Amazing crew"

Prós: "Crew Was very friendly , smiley, and welcoming."
Contras: "Movie selection could have been better, but was ok."

Contras: "They asked me to pay for my luggages. It is strange"

Contras: "No overhead fans and seats were not very comfortable."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "check in & boarding were ok"
Contras: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"

Prós: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Contras: "The delay to fly was the only issue"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Fast flight. Good service from luggage checking to landing."
Contras: "Way too spicy beef chili. Confined space on airbus."

Prós: "Nice self boarding"
Contras: "No big screen to communicate priority to boarding since I am deaf."

Prós: "Swiss"
Contras: "French unions"

Prós: "Nice breakfast treat and chocolate is always appreciated"
Contras: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."

Prós: "Nothing remarkable"
Contras: "I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew."

Prós: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Contras: "A little tight in economy and i am short"

Prós: "Service was excelent puntualiti was excelente thank you very much"

Prós: "Easy check in. Crew efficient and personal attention."

Prós: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"

Prós: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Contras: "The flight was an hour late, causing us to miss our connecting flight."

Prós: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."

Contras: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Prós: "Very good service in business class"
Contras: "They lost our luggage and after filing claim we have not been notified for 16 hours"

Contras: "Warm breakfast in coach would be appreciated, but i understand it is just coach."

Prós: "The price, the timing, friendly yet professional staff & crew"
Contras: "Seats are way too close together for comfort."

Prós: "entertainment was fine"

Prós: "Crew; polite helpful and professional."
Contras: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Prós: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Contras: "Seat in front of you tilts back and gives you NO room. Horrible!!"

Prós: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."

Prós: "A swiss machine..."
Contras: "the smell someone left in the bathroom before me."

Prós: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"

Prós: "The service is the best!!! I enjoyed everything!!"

Prós: "Crew is very friendly Drinks quality is acceptable Comfortable airplane seats"
Contras: "Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively."

Prós: "the punctualty"
Contras: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"

Prós: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Contras: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"

Contras: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

Contras: "the flight late and i was missing the conection flight to Israel :("

Prós: "I was extremely pleased with everything about my SWISS flight. I have family in Switzerland and have flown 8 times in the last 5 years. This was by far my best flight."

Prós: "The food"

Prós: "comfortable seats, quick flight"
Contras: "in-seat entertainment and a full salami sandwich instead of half for snack"

Prós: "Crew was amazing people"

Prós: "Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care."
Contras: "Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead."

Prós: "Seat back tv’s"
Contras: "Flight was delayed over 3 hours, food was mediocre at best"

Contras: "Flight delayed and I missed connection"

Prós: "The incoming pilot to Nice parked at the wrong gate and apparently, once parked, it could not be moved. So the airport had to scramble buses which made the flight depart more than an hour late. We had a 50-minute layover and Lufthansa did not hold the plane. So we got home a day late."
Contras: "They could have left Nice on time, or held the plane for us in Munich."

Prós: "Crew was attentive"
Contras: "We sat on the runway for an hour."

Contras: "Our luggage did not arrive at our destination!!!!"

Contras: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."

Prós: "Seat 16 B was great"

Prós: "Yes"
Contras: "No"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "The crew was great. Food was good for the most part."

Prós: "Friendly, helpful crew, decent food, good entertainment selection, comfortable seating. I would gladly fly Lufthansa again."
Contras: "We had to wait until just before boarding to receive seats together- we were 1 adult and 3 kids. It worked out. Other airlines have immediately seated us together. The entertainment system’s response to touch screen direction was poor."

Prós: "Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable."
Contras: "For business class the food could be improved."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "The crew here was Much, much friendlier! They were smiling, joking, and happy. The stewardess even directed me to a free isle seat so I wouldn't have to sit in the middle where it was a bit more cramped. I wish my first experience with Lufthansa; they could have had a loyal customer since I will ve flying to Bulgaria 2 times a year in the next 6 years."
Contras: "The bus to get to the plane was very cramped."

Prós: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Contras: "No complaints."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Business class"
Contras: "Nothing not to like"

Prós: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Contras: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."

Prós: "The crew were impeccable."
Contras: "Very narrow economy seats."

Contras: "Nothing"

Prós: "Overall. Lufthansa is one of the top airlines in Star Alliance"
Contras: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"

Contras: "Very little leg room, when perso in front of you reclines it’s impossible to open table"

Prós: "They even filled my water bottle a couple of times in addition to numerous glasses at my seat."

Prós: "Enough space for my legs, cabin crew okay"
Contras: "No entertainment"

Prós: "Crew was good"
Contras: "Flight was over booked and they changed us the seats"

Prós: "Service"
Contras: "Tight space"

Prós: "Comfortable seat. Food better than average"
Contras: "Crew seemed a bit rude"

Prós: "It is comfortable. Some of the crew are very nice and friendly!"
Contras: "The food is not tasty, and some of the crew are not nice!"

Prós: "The crew were friendly"
Contras: "Nothing I didn't like"

Prós: "The plane left on time and arrived ontime."
Contras: "Minor issue: entertainment computer did not work. I wasn’t able to watch TV for the 7hrs of plane ride. Also, the crew does not respond to the blue light when passengers call them."

Prós: "Ease of boardibg and getting through security"
Contras: "Nothing"

Contras: "Houve um atraso na saída de Munique."

Prós: "Its easy to switch planes. If u have connecting flight . Good entertainment. Good crew"
Contras: "The food is horrble and leg space"

Contras: "Flight delays,...."

Prós: "Crew was excellent, very courteous and helpful."
Contras: "Food options were limited."

Prós: "Luftahnsa is great. I can’t seem to get our system to recognize the two Condor is abysmal"

Prós: "Nice service, nice staff"
Contras: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Prós: "When it comes to traveling economy (prob 1st class too) , Lufthansa is the best . I have not been on a better airline thus far , and I feel like I've tried most of them. They are great for all flights , but especially long flights. The only airline where flying 12 hrs isn't a horrible experience ! I've used them more than once , and they are always great! Keep up the good work ."

Contras: "My video player had substantially less options than the rest of my aisle. The food was below average."

Prós: "On Time / Comfortable short flight"

Prós: "We checked in online into row 12 without any error messages about the fact that kids cannot sit there. When we arrived at the airport we were given different e.seats and we could not sit together with our kids."
Contras: "No food, mixed up seating, no entertainment"

Prós: "Houve atrasos mas saídas"

Prós: "Friendly. And efficirnt crew"

Prós: "Crew was great. Food was good."

Prós: "Absence of food"
Contras: "In flight service"

Contras: "Bigger seats the new ones are way to narrow"

Prós: "The crew was very kind"

Prós: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Prós: "Great crew, comfortable seating with enough leg room."
Contras: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"

Prós: "Good beverage service."
Contras: "Over an hour delayj for departure."

Prós: "Crew was very engaging and service was good."
Contras: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Prós: "The crew are amazing! Attentive and friendly."
Contras: "The seats could have been bigger."

Prós: "Awful"
Contras: "Everything"

Prós: "Nice aircraft"
Contras: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Prós: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Contras: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Prós: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contras: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Prós: "The crew were really helpful with people who had tight connections because of the delayed flight"
Contras: "I wish they had WiFi"

Contras: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Prós: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Prós: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contras: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Prós: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Contras: "Not happy to pay extra money for my case"

Prós: "The flight was perfect! Great food,movies and I even got to sleep !"
Contras: "All was well!"

Prós: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contras: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Prós: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contras: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Overall everything was ok."
Contras: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Contras: "The streaming service didn’t work"

Prós: "Nothing"
Contras: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "The food service was good and the flight attendants were friendly."
Contras: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Prós: "on time, and with snow"

Contras: "I don’t like the limited choice of drinks on these short KLM flights."

Prós: "Good multi media access and content"

Prós: "Easy Boarding"

Prós: "That we didn’t crash"
Contras: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Prós: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Contras: "Nothing! It was all great!"

Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "On time."
Contras: "No negative"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Contras: "The seats in economy were a little too small for a 12 hour flight"

Prós: "Service"
Contras: "Only one queue for boarding. Flight late on arrival."

Prós: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Contras: "What is there not to like about KLM? I cannot find anything."

Prós: "Speed, crew, and reliablity."
Contras: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Prós: "Overall very nice flight, even comes with free drink and snack"

Contras: "I slept didn't have snack offered and no entertainment"

Prós: "Excellent service"
Contras: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Contras: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Prós: "The crew"
Contras: "It was excellent for me"

Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."

Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Prós: "THE WAY THE PLANE IS LOADED WITH SEATS IN BACK LOADED FIRST AND FRONT SEATS LOADED LAST SO DON'T HAVE TO FIGHT THROUGH ALL THE PASSENGERS BLOCKING FRONT AREA"
Contras: "FOOD IS MOST TASTELESS OF ANY AIRLINE FOOD WE'VE EVER HAD ON THE MANY AIRLINES WE'VE BEEN ON AROUND THE WORLD"

Contras: "They tried to charge more Money all the time. During the web check in, they give you the row where the sits are not able to decline. When you try to chance it, they pretend to charge extra fee"

Contras: "The landing was a bit rough!!"

Prós: "Crew was great!"

Prós: "The crew was amazing in business class - very friendly and helpful. Best flight I've ever been on!!"
Contras: "There was no wifi on the plane but I know LATAM is working on getting that. Other than that, it was perfect."

Prós: "Yes"

Contras: "I missed my flight because a connecting flight I booked with you all got canceled would I be able to get a refund or claim back"

Contras: "Venden asientos pero sus sistema de la aplicación es pésimo no me dejaba cargar el pago. Para el embarque de miami a lima no había buen orden"

Prós: "Flight on time, nice people"
Contras: "Seats uncomfortable we were a party of 2 but got separated seats 10 rows further down fron another one"

Prós: "There was no one sitting next to me."
Contras: "Over 5 hours delayed with no explanation, no compensation and no food offered."

Prós: "smooth flight, attendants were very polite"
Contras: "did not offer a bottle of water, sodas were restricted at a small cup"

Prós: "Entretenimiento"
Contras: "Retraso en el abordaje y salida De Santiag y retraso en la entrega del equipaje en Lima"

Prós: "Good service"

Prós: "The service is very good and the personal was so nice"

Prós: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Contras: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"

Prós: "Cabin crew were excellent Business class seating quite roomy"
Contras: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."

Contras: "The airport @ Madrid Barajas"

Prós: "Lam take care very well my mother . She is handicap and the wheelchair was able to used at the counter. My mother will be happy to come back ,awhile she does not to walk to much by herself."
Contras: "nothing the trip was great."

Prós: "Nothing"
Contras: "Fly us never proactively contacted us about the LATAM flight change so we missed this flight. LATAM stepped up and paid for another two flights to get us back to Austin. No thanks to Flyus, whom we will never book with again. Their customer support was a joke! Jeff"

Prós: "Latam has very competent staff but somethings even they cannot help you with."
Contras: "The second half of of our flight was in an Airbus A321. I’m just under 6’ tall and I had to ride with my knees firmly against the seat in front with my legs spread open. Super uncomfortable. I’m already dreading my flight home"

Contras: "really the complaint would be mostly about the airport than from the flight , limas airport it´s the rudest i´ve been so far , theres no happy or polite persons there except for 1 janitor and a lady in the to go station"

Contras: "Plane was a Dreamliner"

Prós: "Rescheduled on to a different airline."
Contras: "Delayed"

Prós: "It was dreamlined. So much leg room . Flight was one of the most comfortable one ina long time"

Prós: "Se retrasaron varios vuelos, aeropuerto abarrotado y sin espacio. No comentan nada a Los pasajeros, no ofrecen in vaso con agua, se retrasaron en la salida"

Prós: "Nice flight, nice plane. Food needs improvement"
Contras: "Ridiculous long time standing for boarding. This needs to be improved."

Contras: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"

Prós: "I would fly Latam again, good service and I saved a lot of money"
Contras: "Would like a lil bit more legroom"

Contras: "LATAM flights to Bolivia from Chile leave at horrible hours."

Prós: "Notging"
Contras: "They rebook ed me thru LAX."

Prós: "Wine and whisky"

Prós: "Having to download an app to have access to the entertainment was a big inconvenience."

Prós: "Good service by attendants. Good food."
Contras: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."

Contras: "The seats are a bit too close. A person next to me elbowed me the entire flight."

Prós: "Great short flight and they got us to Santiago early since everyone was at the gate"
Contras: "They changed my seat without notice nor great explanation."

Prós: "Comfortable flight, great flight attendants, quick boarding procedure"

Prós: "My movie screen did not work. Those are not my stars on this survey."

Contras: "Boarding process was a mess. Not a smooth process at all."

Prós: "We left a pocketbook at our Apt that we did not realize until we arrived at the airport. We called LATAM Airlines to cancel our flight. Can we receive any refund? Thanks, Tom and Leigh King"

Prós: "Good crew, good service and nice food. Great selection of movies"

Prós: "People at checkin and crew members are super friends and helpful. There where even beverages and snacks included on that relatively short flight. At Dutch Airlines this would be extra, even then Dutch fares are higher. Kudos for Latam."
Contras: "It took very long taxiing before takeoff"

Prós: "Smooth flight"
Contras: "Worst customer service I have ever experienced!"

Contras: "Too crowded"

Prós: "Flying on a Boing 787 is wonderful. The overall service from Latam is top quality; the crew was welcoming and very attentive. Food could be improved, specially offering vegetarian alternative for all of the food services. The movie selection could be improved (in variety and vintage). Music selection was very good for my taste."
Contras: "I was unable to choose my seats on line in advance, which created a stressful situation when at check-in we found that my wife and I were not seated together. Fortunately for the first leg of the trip (Santiago-Lima) there was an empty seat by her and I took it; and for the second leg (Lima-Los Angeles) the passenger next to her was upgraded on the last minute and left his seat for me. Latam has great service, but must let customers choose their seats or guarantee assigning adjacent seats to passengers traveling together, The process for servicing of the plane during the stop-over in Lima could be improved. I know it is hard to do minor cleaning, tidy-up, and replacement of pillows & blankets while many passengers remain on board, but at least there should be an announcement describing what the passengers are to expect during the stop-over."

Prós: "While I had no problem on this flight, my dealings with Latam agents in phone and in person have been horrific. I had to purchase a new ticket and dealing with them was terrible - long hold times for simple questions, incorrect ticketing, lack of empathy or service attitude. Fly Aerolieas instead."

Prós: "The meal offerings given my "special" menu request (vegetarian) was better than expected, portions were of a nice quantity, the food wasn't bland, and in terms of variety they offered a good food selection. The available entertainment catalog (movies, TV shows, etc) was vast, and included recently released films. I also love that LAN offers pillows, blankets (of good, warm material) and headsets. The crew was attentive and helpful. The plane plane was clean, which is expected to be but not always ends up being that way."
Contras: "The plane looked like an older model, which is not a problem itself, the problems were: my seat was missing the cup holder ring (looked like it broke) meaning no place to keep a cup to drink water throughout the flight. The remote for the "t.v."/entertainment system, that is nestled on the side of the seat, wasn't working and the touch screen glitched (it would freeze, or kick me back to the root menu while I was browsing through options) Small technical problems that given the $$ flights cost, one expects them to work properly."

Prós: "Check in and baggage drops were quite simple and effortless."
Contras: "The current process has people lining up well ahead of any scheduled boarding or departure time. I'd suggest waiting until just before boarding time to put signs out for boarding zones."