Cleanliness Help for boarding and sitting Food should have been better
Prós: "Crew was excellent"
Contras: "Better seat cushions"
Prós: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."
Prós: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Contras: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
Prós: "Great inflight entertainment"
Contras: "Have WiFi that is working"
Contras: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Prós: "Excellent crew and very well dressed and always smiling"
Contras: "The lights were switched off for a very long time. That can be avoided"
Contras: "I recomended yo my friend"
Prós: "Crew was attentive."
Contras: "The entertainment was rather limited."
Prós: "Crew , announcements were restful , not loud and blasting like some airlines"
Contras: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Prós: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Contras: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Contras: "Comida poderia ser melhor."
Contras: "Seat space could be wider for working"
Contras: "Food could have been better."
Prós: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Contras: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Prós: "Premium economy was great."
Prós: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Contras: "As always, economy class is getting tighter. But economy here is still better than the western airlines."
Prós: "Seats are big as old plane"
Contras: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Prós: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Contras: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Contras: "the food was mediocre at best - had to ask for water couple of times"
Prós: "Very organized"
Contras: "Seats could be a bit more comfortable in premium economy"
Prós: "Love the promptness of services, always with a smile!"
Prós: "Staff, food and emenities great for economy class"
Contras: "Inflight entertainment wasn't as extensive as in previous years."
Prós: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Contras: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Prós: "Seats, crew"
Contras: "Nothing else other than above"
Prós: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Prós: "Crew was good."
Contras: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."
Prós: "A comida e serviços é muito bom"
Prós: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Prós: "Ontime, airline stewards were excellent and tv entertainment very good"
Prós: "Best Inflight Service Best Inflight Food Best Lounge"
Prós: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Prós: "Finally an airline that loads from the back to the front. Makes sense to me"
Prós: "As comidas é muito gostoso e sempre oferecem drinques etc... serviços também muito bom."
Prós: "Crew, cabin and food."
Contras: "Lack of entertainment console at each seat"
Prós: "Everything great personnel"
Prós: "Staff are very friendly and good ."
Prós: "Helpful staff and a comfortable trip. A plus all the way around"
Prós: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Prós: "Food, entertainment, cleanliness of the restrooms"
Contras: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Prós: "Polite crew took good care of my needs"
Contras: "Food was really bad could do better . Movies were not as current but a good collection."
Contras: "cramped uncomfortable seats freezing cold in the plane"
Prós: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Contras: "Segment Delhi to Singapore."
Contras: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Contras: "Business cabin is not as good as the Air France one"
Prós: "Crew we're friendly and helpful. Seats were good."
Contras: "Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied."
Contras: "Embarque com finger e mais próximo do gate"
Prós: "Food and services"
Contras: "Seating leg space"
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "Food and entertainment"
Contras: "Baggage damaged"
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Tripulação e assento"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "Emirates perfeita"
Contras: "Entertainment had very poor choices. Food was not good, even the crew didn’t have enough food for all passengers. Seat was uncomfortable. Would like to avoid this airline in future."
Prós: "Entertainment and the seats (leg room)"
Contras: "Food is horrible. The option you want usually runs out and then you are at the mercy of the service crew to find one"
Prós: "so much service, I turned down breakfast."
Prós: "Embarque pelo Lounge é muito rápido"
Prós: "Great flight crew!"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Entertainment; Food is ok"
Contras: "Despite premium price, seat selection not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat;"
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "The crew helped me with a duct tape but it wasn't staying"
Prós: "Almost everything !"
Contras: "Had to go and find a steward at one point to find out where my coffee had gone to."
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."
Contras: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."
Prós: "For emergency cace I cancel my trip can u return my mony Pack please"
Prós: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"
Prós: "Overall experiance."
Contras: "Nothing specially."
Prós: "Very nice staff. The journey was very smooth"
Prós: "Everything except landing"
Contras: "Rough landing"
Prós: "Emirates service is what set them apart. The crew is always smiling and helpful. Makes for a great flight experience."
Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"
Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"
Contras: "Service was not as good."
Prós: "Good food and entertainment"
Contras: "Boarding of gate A20 location in Dubai"
Contras: "Crew woke us up to ask us if we wanted food. I've only ever been woken up before for safety reasons (seat belts, etc) We were not impressed with the arrival in Dubai. We came in a large plane and had to deplane very far from the terminal onto buses, down a long set of stairs. They did not send enough buses so we waited on the hot outside stairs for about 15 minutes. It took us a full 45+ minutes from landing to get to the actual terminal. We were grateful we had a long layover or we would not have made our connecting flight!"
Prós: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Contras: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
Prós: "Excellent customer care and attention"
Contras: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."
Prós: "The new plane is nice, reasonably comfortable in economy with clean bathrooms."
Contras: "Frankly can't remember much about this leg of the trip because the next 14 hour leg was so overwhelmingly bad thanks to the highly disruptive fellow passengers and the lack of control from the flight crew."
As minhas malas novinhas chegaram simplesmente destruídas. Impossível utilizar novamente. Amassadas absurdamente, quebradas…
O assento 6A estava um pouco sujo e a comida deixou a desejar (opção faltando, muito peixe/frutos do mar)
A diferença pra mim foi em relação a tripulação. Estavam sempre muito gentis, alegres, atenderam a todos com rapidez e atenção.Parabéns para a equipe!
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Voo atrasou uma hora para aguardar passageiros em conexão.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Prós: "Everything perfect and arrive to destination on perfect time."
Contras: "All positive."
Prós: "The socks offered in business were comfortable and nice looking. The red wine was good."
Contras: "The food was just average and the seat not too comfortable"
Prós: "Almost everything, especially the crew."
Contras: "Don’t feel like anything should be better to be honest"
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."
Prós: "The aircraft"
Contras: "No overbooking next time!"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"
Prós: "Refeições de alto nível"
Prós: "Pleasant flight"
Contras: "We were delayed & missed our connection"
Prós: "The entertainment was amazing"
Contras: "The seats were a bit hard"
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Contras: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Contras: "Flight cancelled"
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Prós: "They considered my reguest of vegiterian food."
Contras: "I have no complaints."
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Prós: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contras: "There were several flight delays and gates were changes a few times."
Contras: "Not enough leg room"
Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Contras: "wasn't able to take the flight since I missed it"
Prós: "Face recognition was amazing"
Contras: "Too hot on plane"
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Very slow service at checkin, was not even available when I arrived at the airport"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "Time and Good clean place.. in This case airpöane.."
Contras: "It was not entreteiment st all"
Prós: "Crew was great, very nice"
Contras: "Not enough legroom"
Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Prós: "Arrived early!"
Contras: "Boarding seemed disorganized."
Preço muito elevado - usd 2100 one way em economia é de mais
Airline missed my special meal order. Those planes are really old and have very less leg space. Choice of movies is very minimal.
More better service and more leg room.
Lufthansa should strongly consider increasing transit time to help passengers arriving from Bengaluru as the current time transit time of 1 hour 40 minutes appears inadequate and rushed and likely greater chance of missing that connecting flight to St Louis. This would encourage a lot of Indians coming from south India to take advantage of this service to Su Louis
Entertainment options are very limited. FRA to ORD leg entertainment did not even work. It is outdated and never responded. Food is absolute garbage.
Food was terrible. Alcohol was paid other than beer. Unless you are a baby…who would drink milk? Boarding was 35 mins away and they would not allow me to use fast lane as fast lane was 30 min or shorter. Normal security check was 45 mins. Crazy rules!!! Also just cleared Indias security check and never went out…so why???? Aeroplanes are also old and bad….nothing good to say with my 30 hour flying
Correu muito bem. Houve pequeno atraso na saída, mas sem consequências.
Food was mediocre. In flight entertainment lacked live TV. Crew was fantastic. Plane very comfortable if a bit worn.
Service and food could be better. Horrible food and crew service.
Plane was very delayed. US agents unhelpful in connection flt and in seating. No real info given on delay.
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
Prós: "Inflight services"
Contras: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"
Prós: "the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!"
Prós: "Nada. Assento não reclinava"
Prós: "Food was good"
Contras: "Should have been on time"
Contras: "Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food"
Prós: "Great crew! Excellent customer service with a smile!"
Contras: "Not sure how, but the food could be a bit better."
Contras: "Security check at the Frankfurt airport is illogical and terrible! It took 90 minutes to complete the security and go from one terminal to another!"
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "everything from the boarding and check-in process to in flight comfort."
Prós: "crew onboard and food/entertaiment."
Contras: "could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time."
Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."
Contras: "Poor customer support and no response on phone calls when u tried to cancel my return ticket."
Prós: "Crew was great. Flight was on time. Overall excellent experience."
Contras: "On line check-in 23 hrs prior to departure is not convenient for out of town passengers travelling to B'luru to catch the flight, couldn't get internet access to do the check -in on time. 48 to 72 hr check-in window would be better."
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Contras: "My seats were broken on two flights--could not recline. Maintain the equipment better."
Contras: "These scheduled flights on Jan 1, 2019 were cancelled by Lufthansa and we were not informed of these scheduled cancellations either by email or SMS. We waited for several hours at the airport before being informed by an airport staff. We missed one day of work and lot of inconvenience with transportation and accommodation in Bengaluru."
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "Crew was wonderful and I love flying Lufthansa always:)."
Contras: "Onboard entertainment didn’t have good selection for me for such a long flight 4 different flights I took.And some of the touch screens didn’t work properly:(."
Contras: "Temperatura da cabine muito fria durante todo o voo"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "Travel is good and comfortable"
Contras: "Travel from Frankfurt to London was quite late start . Delay in immigration check."
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Contras: "The food on Lufthansa is terrible. Many crew members are rude and unaccomodating, even in business class. I will never pick Lufthansa if I have to fly business class again."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "Was very courteous and helpful though out the trip"
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Contras: "Comida e espaço da aeronave"
Embarque ruim. Permissão mínima de bagagem de mão, sobrou muito lugar de bagagem na aeronave. Uma chatice.
Voo atrasado, tripulação ruim. Pessima companhia aérea. A TAM francesa.
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Prós: "Feel like reacist Company"
Contras: "I didnt like the treatment of the crew."
Prós: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Contras: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Contras: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Contras: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Prós: "Despite being a short flight, they gave food"
Contras: "Nothing. All ok"
Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Contras: "Advertised October Pink products but did not have them for breast cancer support"
Contras: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Prós: "More space in business class (777-300) than many other airlines."
Contras: "Entertainment very limited. No adjustable air vents in this aircraft"
Prós: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Contras: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Contras: "Really hard to get boarding passes online"
Prós: "Excellent service"
Prós: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contras: "Seats were not comfortable, even in Comfort + seating isle."
Prós: "Entire trip was easy and comfortable."
Prós: "The crew was friendly and always came around with water."
Contras: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Fantastic Crew!"
Contras: "Seats are comfortable but tight."
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Prós: "Over all everything was great, except the bags check in"
Prós: "The crew worked hard, but the food was below the French standards."
Contras: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Prós: "Food and wine was very good. Music selection was excellent."
Contras: "Not enough leg room."
Prós: "Great service, decent food"
Contras: "There was no WiFi on the plane"
Prós: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Contras: "I just expected better toilet bag for business but what was given out was just basic."
Prós: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Contras: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Prós: "Food, service, comfort"
Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Prós: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Contras: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Contras: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Prós: "Charmingly nice crew and involving captain"
Contras: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Prós: "Speed, professionalism"
Contras: "The room between seats is unbearable."
Prós: "Staff was nice"
Contras: "MD planes are old and not very comfortable."
Prós: "On time after latish start"
Contras: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Prós: "Hospitality of the flight attendants"
Contras: "Toilets could hv been cleaned more often"
Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."