Encontra voos baratos da América do Sul para a Madeira

Prós: "Everything was excellent accept the entertainment."
Contras: "Entertainment"

Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."

Contras: "Food!"

Contras: "Refreshments were minimal."

Prós: "Very clean airplane and excellent crew"

Contras: "The food"

Contras: "The food"

Contras: "Bad size almost became a problem... bins are very small"

Prós: "2 seats, not 3, in this part of Economy"
Contras: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Prós: "Azul airlines the best !!"

Prós: "Azul is always amazing in terms of service!"
Contras: "The price!"

Prós: "O entretenimento e a rapidez do voo."
Contras: "Para despachar a bagagem foi muito confuso e a comida é fraca. Alimentos processados e pouco saudáveis."

Prós: "The crew as fine!"
Contras: "The gate at the airport changed"

Prós: "I arrived safely and so did my bags"
Contras: "The delay of over an hour"

Contras: "Plane was dirty, it took flight attendants 1.5 hour to start service after take-off."

Prós: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Contras: "Definitely the food. Pretty tasteless and unappealing"

Prós: "Amazing crew and overall experience"
Contras: "No complaints on this one"

Contras: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."

Prós: "We got all of our bags! No lines. Smooth sailing"

Prós: "The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot."
Contras: "Not enough closed captioning in the onboard entertainment system."

Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"

Prós: "Friendly crew. Spoke some English for the most part."
Contras: "Only food for purchase"

Prós: "A tripulação"
Contras: "Cancelaram meu vôo de conexão"

Prós: "Vôo tranquilo"
Contras: "Vôo atrasado em 2h. Chegamos em Viracopos praticamente dentro do horário, somente com com 25 de atraso mas mesmo assim cancelaram o meu vôo de conexão para Cuiabá o qual eu paguei mais caro por ser um vôo mais cedo e a minha vida ficou toda atrasada por conta disso. Tenho poucos dias de férias com minha família aqui no Brasil e perdi horas preciosas por conta disso ."

Prós: "My seat 28H didn't recline"

Prós: "Yes"
Contras: "Coffee"

Prós: "Good food, good plain condition, good entertainment"

Contras: "No much space in the seats"

Prós: "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Contras: "Check in using the online system was impossible, even with helpdesk staff assistance."

Contras: "The crew was non-responsive to simple requests. The food was abismal and void of nutrition."

Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"

Prós: "SAME"
Contras: "SAME AS ABOVE"

Prós: "Flights were punctual, seats were better than average, and upgrades were available."
Contras: "Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough."

Prós: "The selection of tv shows (Game of Thrones)"
Contras: "Not much leg room (I’m six feet tall)"

Prós: "It was nice. The staff were great"

Contras: "Flight was delayed almost one hour, the cabin was too hot."

Prós: "Awesome customer service and flights were on time!"
Contras: "Nothing to critic."

Prós: "Crew was very helpful"
Contras: "Air conditioning in my seat was broken and my blood pressure went down"

Prós: "Easy flight!"

Prós: "Service"

Prós: "Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work."
Contras: "United baggage app does not work Personnel did not know baggage rules at Chck in."

Contras: "The temperature at the cabin was to hot during the whole flight."

Prós: "service is excellent"

Prós: "All on time and excellent treat"

Prós: "Easy, polite, helpful. First flight with them was in winter 2012. Representatives went out of their way to make sure we didn't miss our connecting flight. Recent experiences just as good, including call center in USA."
Contras: "Free inflight entertainment limited."

Prós: "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Contras: "Overall very satisfied"

Contras: "We're still waiting for the flight"

Prós: "I spoke w someone who adjust my seat to be with my son"
Contras: "No communication between the boarding people and the crew about the changing with our seats creating an uncomfortable situation."

Contras: "Almost two hpurs delay"

Prós: "Crew was friendly"
Contras: "Food"

Prós: "Wasn't awake, can't say"
Contras: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"

Prós: "Everything was excellent on this flight."
Contras: "Maybe the food menu? But it wasn't bad."

Prós: "sidefini landig, merci."

Prós: "The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good."
Contras: "The offer of wine. The wifi options."

Prós: "The kindness of all people working on Swiss was very special"
Contras: "The food was not very special, but the chocolates were awesome"

Prós: "This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn"
Contras: "I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!...."

Contras: "Punctuality"

Contras: "Seat comfort. Sore behind after 11hrs"

Prós: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Prós: "Good food and beverage options. Many movie and television selections."
Contras: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"

Prós: "Very friendly and attentive crew. Clean plane."

Contras: "Swiss precision"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "Great friendly crew. Efficient systems."
Contras: "Tight seats. Very little leg room."

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Contras: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Prós: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Contras: "Entertainment system was not working"

Contras: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

Prós: "I thought the attendants were nice and that it was an easy, relaxing flight."

Prós: "Arrived safe"
Contras: "Packed in like sardines on an overnight flight. Awful food. Cheap fair seemed like a bargain until you find out that you have to pay an extra charge for the dubious privilege of reserving a seat way back in the 34th row."

Prós: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Contras: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Prós: "on board"
Contras: "12 of January, 2018 Dear Austrian Airlines authority, I address to your kind attention to asist me to get to me the hat qhich I lost on board of the flight 1576 when I arrived to Vienna airport on my way frpom JFK to Lwo. It happened because it was no room above my seat's bin and the steard helped me to get my heat in another bin. Unfortunately I forgot at the moment when I left the board of the plane, a minute later I reminded that I forgot my hat but I was not allowed to go back and get my hat. I tried to communicate with the Lot&Found office in Vienna airport as I had 2h40 minutes in connection time and it was enough time to get me back the hat, unfortunately nothing was really done from the airport staff to get me my hat and made to me possible continue traveling with my hat. I spoke to two managers, the name I could share with you if you need. The Found office registered my black hat and the plastic box under the number F2018/000682. In this situation I ask your offices to deliver my hat and the plastic box to Lviv airport as sson as possible as this is a special hat for my daily prayers. I wish you best and ask for your kind assistance to send the item as soon as possible with the nearest flight. Sincerely, Meylakh Sheykhet"

Prós: "Amount of times drinks, water, was served."
Contras: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Prós: "Clean, modern plane, friendly and attentive crew"
Contras: "Cramped space in economy!"

Prós: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Contras: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Prós: "Relaxing and graceful service Pleasant flight attendants the crew greeting you as you embark as well as when DS in barking restrooms clean floors clean The flight was very enjoyable this was my second time flying with Swiss air and it was just as enjoyable cannot put in any complaints I give you five stars No complaints it was excellently although it was a short flight from Budapest to Zürich but it was good and the flight from Zürich to JFK New York was excellent my first name is Ibolya"
Contras: "No complaints it was excellent"

Prós: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."

Prós: "The service was great, the staff was very friendly and helpful"
Contras: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."

Prós: "The crew was very nice and professional lucky it was a short flight"
Contras: "The quality of the flight is cheap"

Prós: "Nothing"
Contras: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"

Prós: "Nice, clean and modern airplane with great service"

Prós: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Contras: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Contras: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Prós: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Prós: "I liked everything.....the food, boarding, comfortable, the crew. It was excellent! Will fly them again."
Contras: "The movies were the same so coming back there was nothing to watch."

Prós: "General good service, food was good"
Contras: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Prós: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Contras: "Nothing."

Prós: "As a frequent traveler, SWISS hadthe best airline food I've ever tasted. Very efficient in everyhing they do. Great service and the crew was very friendly. Unfortunately, I had a seat that was in between the two in front of it, so my TV was at an angle, but only a minor inconvenience"

Prós: "Loved the entertainment. Food was great!"
Contras: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."

Prós: "Friendly cabin crew"
Contras: "Again, boarding was chaos. No special boarding for star alliance gold member."

Prós: "Nice staff"
Contras: "It was good"

Prós: "Nice Aircraft"
Contras: "Unfriendly crew"

Prós: "Muito bom"

Prós: "Crew was great, polite and pleasant. This is the only good thing about the flight."
Contras: "The agent at the check-in had no clue what he was doing. He had to ask his neighboring agents a dozen questions to check us in (4 passengers, 3 bags and 2 car seats). On top of that, his whole demeanor was condescending, treating us as if we had never flown an airplane before. We are big are traveling light, so we had 2 small suitcases, small enough that we never have to check them in for the US domestic flights. I asked the check-in agent if the small ones were needed to be checked in or if they could be taken as carry-ons. He made a big deal that they were too big and had to be checked in. But when we boarded the plane, we saw that about a quarter of the carry-on bags in the plane were as big as our small suitcases! We were in row 30+. The leg room was the narrowest I have had in all international flights I flew in. Having longer than average legs, it was pure torture for the duration of the overnight flight. The best part of the dinner they served was the croissant - that should give you an idea. I don't think I would voluntarily choose Swiss Air again."

Prós: "Loved the entertainment options, and pretty Good food!"

Prós: "Service"
Contras: "Delay for both leg trip."

Prós: "Missed flights due to driver not turned up at Bellano yesterday"
Contras: "We have a new flights"

Prós: "The food/drinks"
Contras: "Delay"

Prós: "the seating supports under the seats are truly ridiculous. impossible to store bags"
Contras: "seating"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Contras: "My sun glasses were stolen out of my luggage !!"

Prós: "Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Boarding was late. Pilot said he would makeup the time, but he didn’t. Many passengers were late for their connecting flights.The Airbus was smooth and relatively quiet. Not much room for a 6 foot male. Crew was excellent. The food was just okay. Had to take a shuttle to and from the terminal in Frankfort, which added to the delays. Late boarding from Frankfurt to Stuttgart. Had to wait for the shuttle. Flight was fine."

Prós: "The entertainment choices were excellent and the service never stopped. The plane was comfortable and the bathroom clean. There was some turbulence, but that is not the fault of the airline, nor did it really bother me."
Contras: "There was a snarky attendant, but not all of them were that way."

Prós: "Awesome. Very comfortable even in economy seats. Great entertainment"

Prós: "friendly service"
Contras: "no head support"

Contras: "Got to pick a seat when signing in"

Prós: "Crew"
Contras: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."

Prós: "Flight was good, comfort was good. Crew was not very friendly."
Contras: "The food on Lufthansa flights is getting worse and worse."

Prós: "The price was fair and updated information on flights were sent to my phone."

Prós: "Food. Variety of entertainment. Flight had empty seats."
Contras: "Over an hour delay sitting with bad air quality. At least it was only 20 minutes late so I didn't miss my connecting flight."

Prós: "From boarding to the whole in flight experience - special meal never came, paid extra for seats and wish I never did, food is terrible , luggage is lost on the way back - week later no contact! Never again"
Contras: "I would like for this airline to close down and never hurt anyone again!"

Contras: "Luggage didn’t make a Lufthansa connection even though both flights w."

Contras: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."

Contras: "Houve um atraso na saída de Munique."

Prós: "The boarding process was orderly, the seats comfortable, plenty of luggage space, excellent food -- one of the best economy class flights I've taken."

Contras: "Flight delays,...."

Contras: "Delay of over 40 minutes and very dysfunctional entertainment system. Poor plan for connecting flights. We had to run to catch up the connecting flight. Very unpleasant experience"

Prós: "good flight hardly any turbulence. Good food/drink choice. The crew was helpful and courteous."
Contras: "The flight was scheduled way, way too close for a comfortable transfer since the second leg of the trip was to go overseas having to go through 3 different queues for passport, boarding and security lines. Need more time to pass the long lines and still be able to catch the connecting flight. Not a smooth connection."

Prós: "Every things was perfect Thanks alot for the stuff who served during the flight they were very kind and helpful , this is the first time that I enjoyed the time being in this flight Thank you again"

Prós: "Clean plane, efficient boarding but that's it"
Contras: "Lights in cabin are turned off too late for overnight flight Boring entertainment program with obscure movies and TV series no one outside Germany knows Food uninspired and served too late for overnight flight, why is there anyway food for an 830 flight, people want to sleep not eat Crew announcements neither informative nor in anyway of interest"

Contras: "Flight was overbooked with many.people being on standby. The crew at the gate was unhelpful making entire experience more streafull than necessary without clear rules how the seats will be assigned (whether we should wait in line or they will call us by names). The flight was 2h delayed in NYC because of the mess at the gate coating me a missed connection to Denmark (not that it was necessary have Lufthansa put any effort in speeding up.my transfer like pick up at the gate, gate information before I left aircraft or even as I approached a desk I. Frankfurt as the conneecting flight was late too). On top of that mess I have not gotten my speciality meal and eintertaiment system was malfunctioning the entire flight. Crew could not be bothered with bringing over water and didn't exactly respond to call button."

Prós: "Best trip and crew that i ever had"
Contras: "Nothing"

Prós: "The cabin crew was welcoming and kind. The trip was comfortable as well"
Contras: "Non that i know of"

Prós: "Houve atrasos mas saídas"

Prós: "Comfortable"
Contras: "Food"

Prós: "The crew"
Contras: "No TV"

Contras: "Flight was 30 min delayed . When we landed, the jetway was someone mispositioned and it took even longer to get us off the plane - nearly 1 hour late. Missed my dinner appointment as a result and generally bad start to my trip to Munich . Very disappointed ."

Contras: "They misplaced my oversized luggage even after I paid the overpriced $100 fee (87 euro cash only) for a 2nd checked bag. It was not defined by weight or size, but a straight fee of $100 for any kind of extra bag"

Prós: "The Quietness of the trip. Enough to sleep."
Contras: "There is no possibility for me ti eat. I have a sugerless diet without any aotmeel, rice, corne and other wheat. Just almendraflour is allowed and cooked vegetables and fruit and chicken and fish. I always have huge difficulties in flying intercontinental."

Prós: "The short flight from Naples to Munich on Lufthansa was comfortable and the seats were roomier with more leg room than on other airlines I've been on recently."
Contras: "Why I had to fly from Naples to Munich and then down to Zurich to take an Edelweiss flight (Swiss Air, horrible), is beyond me. Poor routing, plus, the Edelweiss flight took 10 hours to Tampa. My family flew from Naples to Paris and from Paris to St. Louis, Mo. in SIX hours. The four extra hours were excruciatingly long in cramped seats."

Contras: "Headsets and entertainment screen was old and the selections were poor"

Prós: "Nothing"
Contras: "This was the coldest flight I ever flew- the temperature was probably in the 50s. For 9 hours when even 3 blankets were not enough to keep us to a decent temperature. Also the crew was very cold and dismissive. They were very aggressive towards two other passengers."

Prós: "Punctuality. Great attitude of flight crew. Very welcoming."
Contras: "Nothing"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "The caring of the air hostesses"
Contras: "The space was very limited"

Prós: "None"
Contras: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Prós: "Clean/comfortable plane with a great staff for the long flight."
Contras: "Hard to upgrade unless you spend a fortune."

Prós: "NOTHING"
Contras: "The plane left without us and we were still in the air. They shut down the airport in Frankfurt so we couldn't take off at our destination and when they allowed us to fly into Frankfurt, Lufthansa didn't wait and hundreds of people were stranded from different areas because of the closed airport to all flights. We waited 5 hours to rebook a destination back to the USA and traveling lasted 24hours. Right now I'm not sure if I'll be refunded my tickets for thedomestic airline flight. WE will NEVER want to fly out of Frankfurt and especially with Lufthansa. I have to say the people at the service counters were very nice and helpful but it took 5 hours to get serviced and were missed 2 possible connecting flights. Lufthansa was a good airline but that was 20 years ago. The airport is too big now has too many delays so I'll avoid it at all cost."

Prós: "I always praised Lufthansa food, but this time we got chicken pasta, which was weird. Please bring back your normal option: chicken + puree."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Prós: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Contras: "Nothing"

Prós: "Flight was on time."
Contras: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Contras: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Contras: "Delay due to strike"

Prós: "Everything works and quick to get to destination."

Prós: "very nice crew"
Contras: "my baggage was lost"

Prós: "Fantastic gate agents!"
Contras: "The food was terrible."

Contras: "Don’t be late"

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "Crew was helpful and food was very good"
Contras: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Prós: "Friendly crew"
Contras: "KLM lost one piece of my luggage"

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Contras: "The plane was very hot"

Prós: "Awful"
Contras: "Everything"

Prós: "Food provided, staff kind"
Contras: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Contras: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Prós: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contras: "No downsides at all"

Contras: "wasn't able to take the flight since I missed it"

Prós: "Friendly staff"
Contras: "Leg room"

Prós: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contras: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Contras: "You are almost always late!"

Contras: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Prós: "Able to fly direct to ansterdam"
Contras: "Have to lay over on the way back. More expensive than other airlines."

Contras: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Contras: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Prós: "Crew"
Contras: "N/a"

Contras: "We did not get two of baggage at the destination."

Contras: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Contras: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Prós: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Contras: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Prós: "Excellent very good"
Contras: "Everting so good ex"

Prós: "Boarding was quick, Flight on time....just a regular service and plane"
Contras: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Very friendly service!"

Prós: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contras: "Nothing"

Prós: "Consistently high standards"
Contras: "Nothing"

Prós: "on time, and with snow"

Prós: "Service provided by the staff"
Contras: "The navigation of the entertainment system is not very friendly"

Prós: "Thankful for coffee being served without charge. Not all airlines do that."

Prós: "The sandwiches were simple yet just the right touch, on all four flights."

Prós: "Usual professional and friendly service from my airline of choice for most destinations."
Contras: "Nothing"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "They were awesome."

Prós: "Easy airport business"

Prós: "Lounge closed - last to board for business"
Contras: "Food and Service in Business Class"

Contras: "The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership."

Prós: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Contras: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Prós: "Friendly crew, comfortable seats, good boarding process!"

Prós: "modern plane, large overhead bins, comfy seat with adjustable headrest, very good entertainment system"
Contras: "There was a broken restroom on the plane in the main section, so then, they should keep an eye on the remaining restrooms as they get dirtier sooner. Madrid barajas airport is an ordeal, Iberia needs to explain better that passport control happens when you get to terminal 4S on the tram AND then there are TWO more passport controls. then there isn't enough space for people to line up for the various groups, creating friction. Iberia just needs to be more organized."

Prós: "Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water"
Contras: "Took to long to service, and customer service was lacking"

Prós: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Contras: "The lack of education and polite of the Stewart is a minus on that airline"

Prós: "Service."
Contras: "Space in between seats - very tight"

Prós: "On time"
Contras: "Free wifi for economy class"

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "Gfggfgggvfvfvfgfdhygtgdhfffdcdcf"
Contras: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"

Prós: "We arrived on time!"
Contras: "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Prós: "On time, clean airplane, smooth, good flight overall"
Contras: "No entertainment or food on board. Not even drinking water"

Prós: "Nothing, it was awful"
Contras: "They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!"

Contras: "No hay distraccion ni almimentacion,. El vuelo era largo de 2:45 h y siendo iberia pense que seria mucho mejor que ineria express"

Prós: "Iberia offered the worst ever flight of my life"
Contras: "I was charged $55.00 to book early and choose seats. I agreed because I wanted to be sure to sit with my husband and have a view. Iberia changed my seats without my knowledge, and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. Directions to our connecting flight in the airport by Iberia staff was confusing and they were extremely rude. We asked 3 different times! We were in danger of missing our connecting flight. Iberia is the worst airlines I have ever experienced, and I will never purchase a flight on Iberia again! Lesson learned!"

Prós: "Crew arranged to change seats so my left leg had an aisle."
Contras: "Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle."

Contras: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."

Contras: "We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home ."

Prós: "Once I understood how it worked it was a breeze"
Contras: "Made more than four different lines before 1 understanding Iberia worker helped us out. Was told that that wasn’t the correct line and sent to another. The next place the same for more than 3 times. Then finally, Raquel, LISTENED, and away we went."

Contras: "I was not able to check in online"

Contras: "See above."

Prós: "Some good films to watch"
Contras: "Terrible seats mediocre food our tickets said Iberia but it was actually its low-cost version Level"

Prós: "Madrid's airport is comfortable and modern."
Contras: "Unless you paid you do not even get a seat assigned until you get to the airport. No food or even drink unless you pay."

Prós: "When I got off a previous flight, I had missed my connection. I was greeted with someone who had already booked my next flight. Also, the seat was fairly comfortable for a 2 hour flight."
Contras: "As great as it was that they booked my connecting flight, I wish I could have my luggage. It has been over a week and I believe that it is because I had such a short layover from my first flight to this one."

Contras: "No WiFi on a 10 hour flight!"

Prós: "entertainment, comfort"
Contras: "the spaniards are always LATE. and DISORGANZIED."

Prós: "Nothing"
Contras: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Prós: "Easy boarding On time Very organized"

Prós: "crew members were nice."
Contras: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."

Prós: "I got to my destination on time/no mishaps. Kudos to the flying crew for a job well done."
Contras: "Too longer walk to connecting flight under time crunch. No entertainment . No much room,all squashed together. No snack (free/as part of ticket) on second flight."

Prós: "Crew are helpful"
Contras: "The tight space especially in seated with a big lady and inconsiderate person in front of me"

Prós: "Good short flight, we even arrived earlier at Bilbao."
Contras: "No food or drink."

Prós: "Great and on time"
Contras: "Nothing all good"

Contras: "The line at the checking counter in Rome was moving very slowly. The person at the counter was a nice person, though. I think they need more people there."

Prós: "The dinner that was served wasn't terrible"
Contras: "Took forever to get off the plane. The movie choices were mediocre. Could have used a little bit more leg room."

Contras: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."

Contras: "There were no vegetarian/pescatarian meals available so I literally ate bread rolls for dinner & the tv audio was broken. I paid $40 for 45 MB of WIFI so that I could work and the internet lasted about 10 minutes. i couldn't even send an email within that time. The tv screen itself kept flipping back down to the aisle. Finally, the temperature was freezing & the bathrooms were disgusting."

Prós: "Crew was nice."
Contras: "We had paid for reserved seats. When we got to the gate they were not there. Got bad seats to fly six hours. Left an item on the plane. No help tracking it down. No one would give us a phone number or how to go about locating it."

Prós: "Roomier plane than the one I took to Madrid."
Contras: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "a non event flight - meal was ok, flight attendants helpful"
Contras: "airport in london - waited for hours to find which gate to used - sent us across to the wrong side and then only 40 minutest to board and we were running to take underground rail back to other side and find correct gate."

Contras: "There was no complimentary water or beverages"

Prós: "Reasonable leg room for a a 6 foot tall passenger"
Contras: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."

Prós: "crew"
Contras: "nothing"

Prós: "extremely kind personnel"
Contras: "the food was not like you would expect in Business Class, there was no pasta less although I was on raw 3!!!"

Prós: "it was very comfortable, extremely good service, good food, amazing entertainment( good movies, series and games)"
Contras: "it was perfect"