As minhas malas novinhas chegaram simplesmente destruídas. Impossível utilizar novamente. Amassadas absurdamente, quebradas…
O assento 6A estava um pouco sujo e a comida deixou a desejar (opção faltando, muito peixe/frutos do mar)
A diferença pra mim foi em relação a tripulação. Estavam sempre muito gentis, alegres, atenderam a todos com rapidez e atenção.Parabéns para a equipe!
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Voo atrasou uma hora para aguardar passageiros em conexão.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Terrific hot breakfast in bus. class"
Contras: "Window did not darken like the others."
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Contras: "KLM crew exceed our expectations"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"
Prós: "The crew was amazing, flight on schedule and good entertainment."
Contras: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Prós: "The crew was great. The soecial meal request was hadled well despite oversight."
Contras: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Prós: "Food and service"
Contras: "Working wifi would be good. Better A/C. More comfortable seats"
Prós: "Refeições de alto nível"
Prós: "Slow service."
Contras: "Better communication!"
Prós: "Crew was friendly"
Contras: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Prós: "Good beverage service."
Contras: "Over an hour delayj for departure."
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "Being fed was amazing and watching free TV was great!"
Contras: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Prós: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Prós: "Helpful and kind crew"
Contras: "I wish there was WiFi"
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Contras: "Need more leg room!!! Larger meals needed."
Prós: "On time and friendly crew"
Contras: "Boarding needs improvement"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Contras: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Prós: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Prós: "Friendly staff"
Contras: "Leg room"
Prós: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Contras: "Not happy to pay extra money for my case"
Contras: "Nothing special"
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "The crew was efficient. Flight left on time. Food and wine served."
Contras: "No entertainment."
Contras: "You are almost always late!"
Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."
Delays again with jet2 getting regular now
Cannot fault Jet 2 service
We waited about an hour outside the aerport building after boarding by the gate waiting to board the plane. the plane wasnt there yet.... It was freezing, 8 degree Celsius, barely chairs to sit, no staff to ask question, no screen with information.... The plane arrived, after about forty fives minutes wait there, and until it was emptied, passengers, suitcases.... only then we allowed on board. there was there babies, and older people, besides of the rest of the passengers. it took me over an hour to recover from the freeze. It was a disaster. I don't understand how the airport crew decided to do boarding by the gate forty five minutes before the plane landed. would love to hear a reply from you. i will send this message to PAPHOS INTL AIRPORT as well.
Flight was first class Experience at Edinburgh Airport was appalling
great airline - puts others to shame
Left on time arrived early first class ground and air crew
Smooth process, great in flight crew you wouldn’t want to travel more than 3.5 hrs with them as the seats are slightly hard
Prós: "Crew was attentive"
Contras: "The seats are awfully tight and no padding The plane was delayed for almost 3 hours while we were on it because of some air conditioning issue"
Contras: "Not much. Outside influences not under their control"
Prós: "Simple checking with baggage etc"
Contras: "More leg room"
Contras: "It was freezing on the plane everyone had hoods up and coats on."
Prós: "Seats and legroom very good for a budget airline. Crew very good."
Contras: "Boarding in Naples was dire"
Prós: "Comfortable flight"
Contras: "Alanya airport puts you through security 3 times. If they want to do this at the gate including hand searching they need to employ more staff to speed up the process. Food and drink at the airport is expensive"
Contras: "People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats."
Contras: "Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived."
Contras: "Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of"
Prós: "Amazing customer service from the moment we arrived at the airport, throughout the checkin process and on the plane. Really extraordinarily amazing given that it was the Saturday of half-term. Cannot praise highly enough."
Contras: "I canot think of any single fault at all."
Prós: "Great boarding decent legroom"
Contras: "Good all round - no entertainment but it’s short haul so expected"
Prós: "This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff."
Contras: "Would have rathered a new plane, and to land ontime but only 20 mins late."
Prós: "Cheap and easy."
Contras: "The announcements were a bit “organised tour” excitement which was odd. Also not allowed tablets during take off and landing which was a bit behind the ball compared to other carriers."
Prós: "Comfortable, friendly service on the plane."
Contras: "Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security."
Contras: "Could not check in online"
Prós: "Late at the airport but they managed to get us all through and boarded on time"
Contras: "Too many steps especially at Birmingham"
Prós: "The crew were helpful and friendly"
Contras: "Nothing to report. Very efficient"
Prós: "Good flight (when we eventually got airborne. Friendly cabin crew"
Contras: "Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself."
Prós: "Nice clean plane. Short flight good check in, comfortable seat. Nice staff"
Contras: "No entertainment"
Prós: "Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well."
Contras: "When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again."
Prós: "I actually found the seat quite comfortable, compared with other low-cost airlines. I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel. There was plenty of space in the overhead locker. I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner"
Prós: "Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early."
Contras: "Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off."
Prós: "Another excellent flight on Jet2 , 35 minute delay but handled with such relaxed professionalism by the crew. Highley recommend *****"
Prós: "excellent legroom"
Contras: "Nothing. Superb flight."
Prós: "On time."
Contras: "Charge to ensure you keep your free hand luggage in the cabin. Security delays at Belfast."
Prós: "First holiday with Jet2 and really impressed. My only tip would be to book a meal, as pre-booked meals are served first and the non-booked sandwiches ran out by our row. Will fly with them again."
Prós: "New plane. Great legroom. Generous luggage allowance. Pleasant crew."
Prós: "- Boarding was quick and effortless - Customer service was excellent from both ground staff and in flight team - No niggly baggage rules - Fair prices for in flight meals and snacks A huge thank you to Jet2 for providing an excellent service at fair prices"
Prós: "Short check in, good leg room in seats"
Contras: "Overpriced food"
Prós: "Delayed boarding, taking off, landing, and then getting from plane to gate"
Prós: "Everything, staff the whole package faultless, well done !!!"
Prós: "First time iv used jet2 and I will again"
Prós: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Contras: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Contras: "temperature too cold on return flight from Faro, especially having been in hot weather for 16 days"
Contras: "Delay due to incompetence at Venice airport"
Prós: "Everything ran smoothly"
Contras: "The constant talking on the overhead trying to sell something (food, donations, duty free) and then the stewardess didn't make it to the back to hand over landing cards."
Prós: "On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight"
Contras: "The food was expensive and not great"
Prós: "Convenient flights. Friendly staff. Excellent price."
Contras: "Older aircraft means electronic devices can only be used while cruising. Long queue for bag drop due to many flights leaving at once."
Prós: "Friendly, polite crew and clean aircraft both ways."
Contras: "Poor entertainment and lack of holder on seat in front to hold magazines, phone, iPad etc."
Contras: "Our flight out was delayed by a couple of hours and the return flight was delayed at least an hour. It was clear skies, no tusre why. Also, after having paid to check our bag, the bag didn't arrive at our destination because it was removed from the plane, along with 26 others. We didn't get it back for 5 days, just in time for our holiday to be over."
Prós: "Staff and process"
Contras: "No entertainment, pre booking hot food"
Voo bastante tranquilo, bastante confortável para companhia low cost. Em Paris no entanto, uma funcionária dificultou bastante o acesso relativamente a bagagem de mao, quando na vinda nunca houve qualquer tipo de objeção ( levava uma mochila com as dimensões adequadas e uma pequena mala a tira colo, sendo esta que referia não poder ir!)
Voo cancelado!!! Sem alternativas!!! Com voo de ligação para apanhar e sem alternativas! Muito mau
Pra mim correu muito bem a viagem
Tripulantes educado , serviço nada de especial
Gostei de nao ter pago valor a mais pela mala de cabine
Gostei de tudo, correu bem tudo
O que podia ter corrido melhor: Estava super satisfeita com lugares que nos foram atribuídos aquando da compra dos bilhetes e chegados ao avião, Alteraram os nosso lugares.
Voo impecável. Houve uma senhora que se sentiu mal, com ataques de pânico. Podiam ter levado para uma área do avião mais confortável mas não sei se há. Um dos tripulantes nao a largou e cuidou dela e do bebé, foi super!
Voo cancelado e sem possibilidade de reprogramação em até 48 hs.
aeronave antiga, banco sem reclinar.
Tivemos um atraso de mais de uma hora. É inaceitável tendo em conta que era o voo inaugural da rota para Porto Santo.
Algum entretenimento (televisão, música…)
Contras: "Not cancelling this flight and 5 other flights."
Prós: "The seat was comfortable."
Contras: "We were delayed for nearly an hour."
Prós: "Nothing stands out on this flight"
Contras: "No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time"
Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"
Prós: "Finally arriving at London Gatwick."
Contras: "Cabin crew could have been more friendlier and welcoming. The delay of 4 hours was not due to the passengers!"
Contras: "O voo atrasou 1 hora."
Contras: "Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats"
Prós: "Seating fine, staff friendly"
Contras: "More help with descending from aircraft to bus for less able passengers with bags, not everybody needing help comes under the category of disabled"
Prós: "Ease of booking and no fuss boarding"
Contras: "Explanation of what easyJet plus is all about when booking flight"
Contras: "On time would have been good and longer than 2 minutes to get to the gate after it came up on the board"
Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"
Prós: "Voo de Londres à Paris bastante tranquilo e rápido."
Contras: "Poltronas não reclinam, mas tem um bom espaço para as pernas"
Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."
Contras: "Assento desconfortavel para dormir."
Contras: "Nothing at all."
Prós: "Na verdade não gostei dos assentos apertados e de não ter como carregar o celular."
Prós: "The price was cheaper"
Contras: "They could serve water"
Prós: "Quick boarding and disembarkation"
Contras: "Poor seat pitch. But only a half hour flight so wasn’t really a bother."
Contras: "Flight delay but that was of no issue. Apart from that there was nothing to complain about. Boarding was speedy. Plane was comfortable. Flight was smooth"
Contras: "Both flights there and back we're delayed in total about 4hours and when you're away for a wkend that's a long time!! I've flown with other companies over the last few years and times have been spot on!"
Prós: "Flight on time and arrived ahead of time"
Contras: "Not having to put our hand luggage in the hold and delaying our journey home"
Prós: "Tripulação mal educada e grossa. Terrível."
Contras: "Ter ido por outra companhia aérea."
Contras: "Foi tudo muito bom. Sem problemas"
Contras: "Atrasou muito"
Prós: "Melhor pouso que já tive."
Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"
Prós: "Flight was ok once we finally got on the plane. Very basic but ok for a short flight"
Contras: "Customs clearance que was ridiculous, a massive line that was slow moving. Took well over an hour and got out of control as many people on the flight tried to fight there way to the front. I’ve traveled to many many countries over 30 years and it’s one of the worst travel experiences I’ve had. The one easyjet person that we could find had no clue and all he could do was try and hurry everyone up which added to the panic and made it worse. I won’t be rushing back to france."
Contras: "Nem uma água de cortesia."
Prós: "Espaco das cadeiras"
Contras: "Sem servico gratuido de alimentaca"
Prós: "Smooth landing, good communication during flight. Lots of food choices to purchase"
Contras: "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"
Prós: "We left about 30 minuets late but flight was great and landed about 25 minutes late"
Prós: "Very efficient. Staff helpful."
Prós: "Good price"
Contras: "Minimal leg rooml"
Prós: "The only positive aspect of last night's flight was the helpful, friendly crew."
Contras: "When eventually called to the departure gate we were around an hour and a half delayed so 8.30pm rather than 7pm. We queued along a corridor down a stair case and into the gate itself. It was hot, stuffy and families with small children and pram/, pushchairs were left balanced on the steps. 2 ground crew eventually arrived. No announcements were made. Children cried and got restive as we waited and waited. Eventually we heard our plane arrive at the gate. No announcement from ground crew. We waited. People felt ill. we were called through and herded towards to exit door. We waited, we complained, some decided the train might be a better option."
Atraso de quase 1h da hora inicialmente estimada
We onboarded 1h30 late. We stayed in the plane for 3 hours before it was canceled because of snow. And we waited another two hours to be off boarded. Information was rare and bad. Decisions badly made. No support AT ALL from Ryanair after the cancelation.
Um sorriso da tripulação.
Não pude embarcar pois a tripulação disse-me que o vôo estava atrasado e que eles não poderiam me realocar em outro vôo, tive que comprar outra passagem e não tive direito nem sequer a reembolso.
O encosto era muito inclinado pra frente. Além de ser muito apertado, a posição inclinada pra frente fez o vôo ser extremamente desconfortável. :-(
É ridículo viajarem duas pessoas e cada uma ficar em lugares opostos na aeronave.
Tudo normal, não vejo a necessidade de de fazer um novo checkpoint quando não se tem malas de porão.
Comprei os bilhetes pelo site kiwi. Não entregaram os bilhetes pelo email. A ryanair criou dificuldades para emitir no aeroporto. As poltronas são muito apertadas. Sou alto. Foi um sofrimento a viagem. Ryanair nunca mais
Como não consegui fazer o check in online no telemóvel tive que fazer no aeroporto e pagar mais de 100euros por isso! Gostaria de saber se isso é legal. Porque li que comprando através de outra operadora não deveriam ter cobrado
Ryanair precisa acabar, um péssimo voo e experiência, e pior, qualquer problema que tenha não resolvem nada. Mesmo quando estão errados
Não senti que a vossa empresa saiba gerir os voos dos clientes
Ótima viagem pessoal simpático
Prós: "No issues - everything went smoothly"
Contras: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Prós: "Nothing because I wasn’t allowed to board"
Contras: "Pointless paying extra for priority boarding as both lanes boarded at the same time"
Contras: "If the seat and sitting area would have been cleaner and if you could recline your seat"
Prós: "De nada nunca mais viajo c essa empresa, cheguei c 3 horas de antecedência no aeroporto e me fizeram pagar uma taxa de 55 euros absurdo, na volta atrasou muito, pessoas maleducadas"
Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."
Contras: "O atendimento poderia ser melhor, mais explicativo sobre as dificuldades do cliente que não entende do sistema e estar em hotel. Isso dificultou a comunicação. A atendente geral no posto de atendimento muito arrogante."
Prós: "flight on time"
Contras: "priority passangers can board first, but must wait half an our standing up in the corridor. I do not understand this and what the advantage is. next time, I will wait in the chairs until the last ine, because you already have your seat number."
Prós: "Crew was helpful."
Contras: "On the check in process we fell force to pay for our seats, we bought the tickets (my wife and myself) in the same transaction and paid with the same card, the check in was made from the app, both at the same and they put us apart (row 6 and row 33) when in both cases were free seats next to us."
Prós: "It was short"
Contras: "Carcassonne is a tiny airport, be aware there are only vending machines after security, and not much seating. Announcements difficult to hear. Flight was fine, usual Ryanair."
Prós: "The crew was kind and respectful."
Contras: "Ryanair hides a lot of hidden costs and inabilities through their site. I had to pay extra for the luggage that I didn't know about."
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"
Prós: "Voo... aterragem perfeita. Tripulação de cabine muito profissional."
Contras: "Comunicação do atraso muito tardio. Muito tempo para sair. Muito tempo em táxi....toda a experiência antes de ter o avião no ar foi má. Falta de comida a bordo (típico do último vôo do dia....mas não devia ser assim)."
Prós: "The price of the flight"
Contras: "1 hour late departure"
Contras: "Decolagem em pista, 20 minutos dentro do ônibus esperando abastecimento da aeronave, por fim o embarque prioritário misturou-se tudo na hora ee embarcar por conta so atraso."
Prós: "From arriving at the airport to departing destination airport everything was seamless and perfect. Would like to travel like this every time. Hats off to everyone who involved."
Contras: "Being treated like a valued customer. It makes a difference."
Contras: "Checking opened 20 minutes late and lengthy queues through security meantwe had no time to grab food/shopping as we had to rush to gate as no notifications that our flight was actually delayed by an hour. Everyone was herded onto buses to wait there for some reason rather than at gate"
Prós: "A educação dos tripulantes."
Prós: "price time of flight"
Contras: "unable to choose your seat free expensive tea and coffee and others"
Contras: "Everything ! Delay, no info (absolutely no info! Regarding the delay. I would never, ever choose RyanAir again !"
Contras: "Atraso de 35min. Tripulação pouco interativa. Condição agressiva, q se repercutiu na aterragen"
Contras: "Late, dirty and not properly stocked..."
Contras: "Flight was delayed, but nothing to tell us it was delayed apart from the screens. I got priority booking for the flight and on the way home no one shouted or got priority passengers over so it was a waste of money."
Contras: "Sitema de check in pelo celular muito confuso, acusando erro de senha varias vezes e o código de barras tinha que ser salvo em PDF para poder ampliar na hora de entrar."
Contras: "We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery."
Prós: "Really nice crew."
Contras: "Terrible information service. There was a big delay and the passengers were waiting a long time into a hot bus until it return to the airport without any info."
Prós: "We had an emergency exit seat with extra leg room."
Contras: "Check in, delays, late arrival, luggage pick up too slow."
Contras: "1- A comida parece a Comida servida nos Anos 70, muito básica com sabor Indústrial típico da Aviação. Tipo de comida que pelo aspecto e sabor nos faz sentir desconfortável e com náuseas. 2- Uma viagem transatlântica num Avião velho e desactualizado o barulho e a vibração do motor, principalmente junto a janela é tanto que não me permitiu dormir, mesmo sendo uma viagem de 7 horas (de Toronto, Canadá até Lisboa Portugal. 3- Inizisténcia de qualquer tipo de Entertenimento! Ausência total de monitores ou televisores não podendo assim assistir a nenhum tipo de programas ou filme., que agrava, principalmente quando se viaga com crianças."
Contras: "Danificaram uma das minhas malas."
Contras: "Check in was chaos"
Prós: "Do espaço entre as poltronas da frente! Apenas isso!"
Contras: "O voo atrasou uma hora!"
Contras: "do tempo de espera"
Contras: "Não me deixaram embarcar com a mala, alegando que ela estava fora do padrão. A mesma situação aconteceu com outras pessoas. Uma funcionária ficava na fila avaliando as malas que, segundo ela, tinham de ir para o porão. Ocorre que dentre todas as pessoas, fui a única a ser cobrada pelo despacho da mala. Pessoas com malas maiores do que a minha embarcaram sem multa. Além disso, a companhia parece um mercado à ceu aberto. Até loteria é vendida."