Preço muito elevado - usd 2100 one way em economia é de mais
They lost my Bebe stroller til today I can’t reach anybody to find my Bebe stroller
Not updated international movie
On time flights and all services were fine except two of our four bags were lost. We have medical equipment in one and hope they find them soon. Currently, we have received no update or information.
Correu muito bem. Houve pequeno atraso na saída, mas sem consequências.
Caos en el aeropuerto, nadie sabe donde se va a sentar, reasignan asientos a último momento, no respetan que se haya elegido asiento con anticipación incluso pagado un asiento de mejor categoría , el personal fue muy amable
Service and food could be better. Horrible food and crew service.
The flight from Houston to Frankfurt was atrocious. Our seats were in Coach; these rows provided no leg room, and if you needed to exit your row, you had to ask the passenger in front of you to straighten their seat, so you had a bit more room to go to the restroom. For our return flight, we decided to upgrade our seats. Lufthansa refused to give us credit for the seats we had already selected and paid for when we initially booked our flight ($60) and charged us $125 each to sit on a row with more leg room. In addition, we missed our Lufthansa connecting flight in Frankfurt because the flight from Houston left late. We walked the Frankfurt airport for hours, looking for someone to assist us. Terrible experience! Needless to say, we will never fly Lufthansa again.
Food is really bad quality and taste Entertainment system is very slow responding
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
Prós: "La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno."
Prós: "Business class upgrade"
Contras: "Sitting in window next time"
Prós: "Nice crew short flight."
Contras: "Not much flight was too short to say"
Prós: "Everything was fine!"
Contras: "Everything was fine!"
Prós: "Clean, quiet and the staff was attentive."
Contras: "The meal was average"
Prós: "Nada. Assento não reclinava"
Contras: "Confirto"
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "Crew was great."
Contras: "Check in time took a very long time with a boarding pass."
Prós: "Since I was traveling with a child we were borded first"
Contras: "The seats weren’t the most comfortable"
Prós: "Flight was ontime"
Contras: "The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior"
Contras: "Cramped economy seats compared to Bombay to Munich flight."
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "The service and crew was amazing! We splurged on Business class and it was worth it! I was impressed with their efficiency at every point: checking in, boarding, and in-flight service."
Contras: "Sleeping overnight the cabin got a bit warm which made it a bit uncomfortable. I’ve never had that problem on a flight before."
Contras: "Temperatura da cabine muito fria durante todo o voo"
Prós: "Timeliness of flight"
Contras: "My Tv screen Headphone plug was not working. Also, by the Time i got my food, there was onot vegetarian option available. I’m not vegetarian!"
Prós: "Some how i ended up in the "small child zone", The crew was very kind and moved me to another aisle seal towards the front of the plane. Crew would come by with liquids quit often, The food was very good quality. huge selection of entertainment options."
Contras: "A very long wait for luggage, That may have been the fault of the airport."
Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "The incrediblesmoothness of the flight: the lane to Frankfortwas a dream plane, and the pilots are to be congratulated."
Contras: "nothing"
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Prós: "friendly crew, got the meals we ordered, overall a smooth and uneventful flight"
Contras: "Waited in Luftansa line 9.5 hours to rebook flight after Munich airport shut down for 7 hours. Lufthansa totally unprepared for this situation. Understaffed and unhelpful with directions. Finally got to Los Angeles after 48 hours. Still haven’t gotten luggage 2 days later and no communication on when to expect it."
Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Prós: "Nada"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Prós: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Contras: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Contras: "Sem entretenimento a bordo"