Gostei particularmente da configuração da aeronave e a alimentação é péssima. Para servir aquele sanduiche é melhor não oferecer nada!!
Vôo convencional sem nada de especial
Meu embarque foi adiado por overbooking, ficamos várias pessoas, e dos que sobraram embarcaram várias senhoritas jovens e belas e deixaram dois homens , sendo eu com 66 anos e viajando só. Foi extremamente constrangedor e revoltante, e para piorar acharam que eu estava faminto oferecendo um burgking.é evidente que foi uma falta de respeito.
Ocorre que na conexão para amman, fizera overbooking, e os comissários do aeroporto, apesar de eu ter chegado antes e ser idoso, preferiram dar prioridade às mocinhas , e simplesmente me ignoraram, porém muito gentilmente me ofereceram um burger king.(isso é pra moleque de 10 anos) eu tenho 65 anos. O que me irritou, é a falta de atenção que eu e outro senhor recebemos. Totalmente groceiros e despreparados. Tinha horário para pegar um carro locado e hotel.
Companhia muito boa, aeromoças atendem com alegria e cordialidade. Comida boa.
Contras: "Food was very poor. They gave us same food every time in all flights. Sandwich was not good. There was no tea, coffee or cold drink. Not even fruit or any chocolates. Food made all of us very upset."
Prós: "friendly staff"
Contras: "encouraging passengers to do more social distancing at gates"
Prós: "Assento e refeição"
Contras: "Atraso"
Prós: "Crew"
Contras: "Sit in the plane too tight"
Contras: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."
Prós: "Flight was badly delayed and they changed the gates 3 times with no proper announcements. As a result connecting in Istanbul after 23 hours flight from LAX I missed my flight to Baku. I was made to pay EUR 651 one way at THY transfer desk for another flight which was also delayed."
Contras: "For THY being more professional, taking responsibility for their mistakes and not punishing their customers for THY carelessness. As I understand this situations happen all the time."
Prós: "Nothing"
Contras: "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
Contras: "Flight was delayed - missed connection in Istanbul"
Prós: "Voo rápido e tranquilo"
Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."
Prós: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Contras: "Cc"
Contras: "Nao permite reserva de assentos nem no checkin online"
Contras: "Boarding was disorganized."
Contras: "Atrasso, comida ruim"
Prós: "Service and food"
Contras: "None"
Prós: "The food was good!"
Contras: "I wish there was more legs room - 11 hours it iss long time to stay in one place"
Prós: "Well looked after from start to finish!"
Contras: "Nothing!"
Contras: "We didn't get anywhere cause we didnt have visas."
Contras: "Poderia ter melhores filmes, de resto nota 10"
Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."
Contras: "No entertainment system in the seats."
Prós: "The meals and in flight entertainment"
Contras: "The seating I needed more leg room"
Prós: "The services was excellent."
Contras: "Delay around three quarter an hour."
Prós: "Entertainment was good"
Contras: "Economy was tight."
Contras: "Leg space on this flight was less compared to other flights I had with TK."
Prós: "Everything , the smiles the food the intertainment"
Contras: "Seats to close"
Contras: "seats a bit tight"
Prós: "Baku airport stunning. Better dessert. Helpful crew. Perfectly on time."
Contras: "Salad lame. Istanbul airport needs upgrade. Gate change twice in 2 hrs, no good announcement system. Baku airport baggage carousel not up to the standard of the Terminal glory."
Contras: "the most stupid customer service representatives I've seen in both call center and point of sale"
Prós: "They try to impress, quite attentive and nice. Plane is clean an new B777."
Contras: "Flight was too exhausting, but Turkish Airlines have nothing to do with this. Ataturk Airport in Istanbul is ... mediocre at the best."
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Contras: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."
Prós: "Just entertainment system and crew makes your life easier on aircraft."
Contras: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."
Contras: "boarding the treat you like animals"
Contras: "So far, it has been a horrendous experience with Turkish Airlines. Airlines don't know how to handle uncertain situation, whole system collapses. Total disaster!!!!"
Prós: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
Contras: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."
Prós: "The Turkish airline staff was great and very helpful"
Contras: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."
Prós: "Nothing"
Contras: "The food was no good. The airplane was so hot sometimes I couldn't breathe"
Prós: "The best flight ever!"
Prós: "Good, entairtenment, service"
Contras: "These was a delay on my first flight, and i almost lost my connecting flight. The had us running like crazy on instabul airport, and the employee didnt even know which gate we were supposed to go. This is the second time i had the same issue with turkish. The seats were very narrow and it was impossible to fit on there. Very uncomfortable"
Prós: "Clean airplane, food was better than the typical "pasta or chicken""
Contras: "Entire group waited to board at makeshift gate. No place to sit and minimal climate control. No word from the airline about when we would board or what was causing the delay. Very poor communication from Turkish Airlines overall."
Prós: "Friendly staffed"
Contras: "Not the seats I reserved"