Encontra voos baratos de Ostrava para a Madeira

Contras: "Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage."

Prós: "Everything"
Contras: "Nothing"

Prós: "Nothing"
Contras: "No early check in. The longest line at check in that I ever seen. Terrible seats"

Prós: "Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew."

Prós: "loved the atitude of the crew, the plan is relatively new but 4not enough place even to move"

Prós: "Everything was fast."
Contras: "Nothing."

Contras: "Had to pay for just a basic cup of juice. No snack provided."

Prós: "Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us."

Contras: "Flight was late ~ 1h"

Contras: "No snacks or even water given"

Prós: "Nice crew and new airplane"
Contras: "Three hours delay, and no explanation given at all."

Contras: "Delaying 3 hours"

Prós: "Nothing"
Contras: "Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight."

Contras: "The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on"

Contras: "Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking"

Contras: "Delay with no apology and with poor information at the airport. The new airplane, but a dirty window."

Prós: "Daily flight"
Contras: "No service at all, feels like low cost"

Contras: "I never knew you can make the sit rows so close to each other :)"

Contras: "It literally DID NOT HAPPEN. I NEED A REFUND."

Contras: "The flight is operated by a budget airline. False advert"

Prós: "Good communication with the crew, very kind and nice."

Prós: "Short flight and nice crew, boarding was organized and easy"
Contras: "Late departure, old plane, tight seats, no online check in"

Contras: "Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why. Not enough room for legs. We paid for options to check online but it was not available."

Prós: "Boarding was fast and quite organized nicely"
Contras: "I asked for an emergency place due to my height (6"5) and got one, only to realize that instead of placing 2 rows for the emergency area they placed 3(!) rows, making the emergency exits the smallest rows on the plane. Eventually we were moved to other seats, but that was horrible. No food. No Entertainment. Crew was Hebrew speaking but talked to the passangers only in English (bad one, I must add)."

Prós: "Crew was polite and kind."
Contras: "Delay of flight by 1hr. No entertainment. No free food and food purchased also not good."

Prós: "Staff was friendly on all flights. Pilot handled a windy take-off and landing to London very well."
Contras: "I am 1'92."

Contras: "nO ON LINE CHECK IN AVAILABLE Only received a glass of water No entertainment It was not a Czeck airline aircraft, it was smartwings I paid for a schedule airline quality flight, received a substandard charter flight service"

Prós: "Nothing."
Contras: "We had issues after take off which scared the whole plane and had us looking at one another in worry. Then had engine issues again when descending that were absolutely terrifying the whole plane was yelling and crying, very trematic. I have flown 100's of times and have never in my life experienced something like this. The landing itself was also horrible as we just basically smacked the ground. If you can fly a different airline do so! I think quite possibly these aircrafts are over due to be retired and the company does not maintain the safety of them."

Prós: "Flight was late for like 3 hours"

Contras: "היה איחור גם בטיסה מתל אביב של חצי שעה לפחות, כי הצוות לא פתח את הכניסה למטוס בזמן, ואיחור של שעה וחצי בדרך חזרה. השירות היה נוראי, כיסאות לא נוחים, צוות לא באמת נחמד. מאוד לא מומלץ"

Prós: "On-time without delays. Flight crew was attentive & professional."
Contras: "Seats were cramped & uncomfortable. Boarding was a bit chaotic"

Contras: "late on our way to and from Europe, seats are uncomfortable"

Contras: "איחור של שעות ארוכות גם בהלוך וגם בחזור. יחס מזלזל ומחפיר. חברה לא רצינית ולא מקצועית. מטוסים ישנים ולא נוחים.דיילים קצרי רוח ולא נחמדים."

Prós: "Seats were very comfortable. The staff...very efficient. I was concerned that I could not check in online because I had not purchased directly through them but my fears were unfounded. 2hours before and they started checking people in"
Contras: "The one star responses should have been "not applicable" since we did not purchase anything to eat and have no comment. There was no entertainment, so we can't comment on that either."

Contras: "It may be was not the company fault, but the security check was very long and hypercritical"

Contras: "Space"

Prós: "Nothing"
Contras: "No online Checkin. Seats all spread out. Very few staff for check-in and it took for ever."

Contras: "One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!"

Contras: "Two hrs delay made us almost miss our connection. Had to run all the way through Prague airport, very very stressful experience"

Contras: "the flight was late by 2 hours. The flight that was supposed to take off 50 minutes after our flght took off an hour before our flight!!! will try not to fly with that company again!!!! will not recomend to fly with that company even to people that I don't like!!"

Contras: "The Flight late 3 shouts. There is no food. The sits were so close."

Contras: "Spent your and a half in line for check in. Put us in the last sit, was verry verry crowded. No food or drinks. No entertainment."

Prós: "The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards."
Contras: "Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to."

Contras: "Delayed"

Prós: "Nothing"
Contras: "Terrible experience. They do not allow to bring your own water to the airplane and they denied to give me a glass of water. Also they lost my baggage and returne it to me 4 days later."

Prós: "Staff were nice and Great value for money."
Contras: "Ran hours late with pasangers sitting outside boarding gate with no seating or information. ( or compensation)"

Prós: "Flight on time"
Contras: "Non"

Contras: "They forgot our luggage, what the heck!"

Prós: "I thought that the flight was very smooth!"
Contras: "I thought that one of the flight attendants was very rude in the way that she asked me to take my headphones out for take off. I have flown so many places and have never been asked such a thing and especially in such a rude way! Also, I did not like that we were not given a beverage on the flight. It was not a cheap flight and the fact that we were not even offered water is rude. I don't think I will fly smart wings again."