Encontra voos baratos de Madrid para Roma

Prós: "Nothing"
Contras: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Prós: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Contras: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Prós: "great selection of movies"
Contras: "heat, small seats."

Prós: "Food was good"
Contras: "I had to wait until 9am when the counter for baggage registration was open. I arrived to Madrid from Lima at 5.30 am"

Prós: "Service and team"
Contras: "Plane was very warm and should be moderately air conditioned"

Prós: "Same!"

Prós: "movies and food"

Prós: "Timely departure and arrival. Excellent landing. Helpful crew."

Prós: "including new releases"

Prós: "Friendly crew Good food Clean plane"
Contras: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Prós: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Prós: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Contras: "Nothing."

Prós: "food, entertainment"
Contras: "I liked everything"

Prós: "The food on flight."
Contras: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Contras: "Love your airline. Boarding process is your weak spot."

Prós: "All of it best flying experience to date"

Prós: "Nothing.... except the movies"
Contras: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Prós: "Great comfort and speedy service of beverage and breakfast"
Contras: "They didn't pick up the dishes fast"

Prós: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Prós: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Prós: "The food was good and the entertainment selection was good."
Contras: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."

Prós: "Great food, comfortable seats, Caring staff, Good TV quality and programs."

Prós: "food was good."
Contras: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."

Prós: "I was onboarding and the land crew did not do anything to oraganize the lines when the passengers were trying tto board."

Prós: "The staff were all very pleasant. The food service was efficient and tasted good. The cabin was comfortable and there was plenty of entertainment in my seat display. I would fly them again."
Contras: "The flight was VERY long, from Istanbul to Los Angeles. I'm over 6 feet tall so it was difficult to sleep but there is very little the airline can do about this."

Prós: "I liked the entertainment options during the flight."
Contras: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."

Prós: "The service"
Contras: "I honestly think the flight it self was a good experience for me y really don't have any negative thing to say about the airline"

Prós: "Plane was nice. Crew was very nice."
Contras: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Contras: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Prós: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Contras: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Prós: "entertainment was excellent the crew was nice"
Contras: "teh landing was tough the boarding was late"

Prós: "Flights attendants very nice, offered full meal if hungry"
Contras: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Prós: "None"
Contras: "Flight was delayed by one hour"

Prós: "- the food was great! not the usual bad airplane quality, we felt we're eating at a restaurant"
Contras: "- Screen from Madrid to Istanbul wasn't working even though crew members restarted it several times"

Prós: "Still able to rest & crew very nice and helpful"

Prós: "The crew is excellent"
Contras: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"

Prós: "basically the entertainment was the only positive part of the experience and the mac and cheese was ok"
Contras: "The airline apparently switched us to an earlier flight however we had received NOT A SINGLE email telling us that our flight had been moved. We had continued to receive emails for our original flight which still existed. Have no idea why they would move us in the first place and not tell us. We had to go through the hassle of getting switched back to our earlier flight which took an additional hour of dealing with people. This mimics our experience flying from Dalaman to Istanbul when our flight was canceled and we received no notification. They told us it was too early to receive a notification (we were there 12 hours in advance). However, had we arrived within the suggested window and found out it was canceled we never would have been able to reschedule to a connecting flight that still got us to Madrid in time.When checking our bags, the clerk tried to tell us that a backpack and small purse were too big to count as personal items even though they had been fine on ALL of our previous flights. I pointed out that individuals in other lines had larger backpacks that were being counted and he finally acquiesced but with a lot of attitude. The plane was then an hour late. The sign for boarding continued to tell us it was on time up until 45 minutes AFTER we were supposed to have boarded when it finally updated and said 'delayed'. The crew stood around laughing and providing zero updates as we all worried about whether or not we would make our connecting flights. TERRIBLE EXPERIENCE OVERALL"

Prós: "Pretty much everything"
Contras: "Was late taking off"

Prós: "Everything was excellent"

Prós: "They gave us a meal on a 2.5 hour flight and we were very surprised!"
Contras: "They boarded late and you had to take a shuttle to the plan. We drove to the plane and waited for 15 minutes in the cramped shuttle while they were putting another staircase to the plane and finishing prepping it. We left a half an hour late and the flight was already at 10pm. It was a pretty terrible experience! And the section of the Istanbul airport we were in was pretty dirty. Also the movie they played had two language options but no English which was disappointing."

Prós: "Great service, great stewardess, overall great experience!!!"
Contras: "Loved it all"

Contras: "Did not have as the flight to istanbul was cancelled and moved to alitalia"

Prós: "The food and drinks were excellent."
Contras: "Entertainment option was restricted to one movie for everyone on the flight. I wasn't interested in the movie. This flight was not equipped with the entertainment suite attached to the chair like the previous flight."

Prós: "Continued the great service"
Contras: "I would like a little more leg room"

Prós: "Nice attendants"
Contras: "Small plane"

Prós: "The food!"
Contras: "Gate agents attitude and unwillingness to answer simple questions."

Prós: "Flight attendants were great!"
Contras: "Food not what expected."

Prós: "food&turkish lounge"
Contras: "old aircrafts but good seating late flight"

Contras: "The crew was very rude and was not helpful at all."

Prós: "Great"

Contras: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Prós: "Crew was thoughtful"
Contras: "Seats were uncomfortable and the food was not worth eating"

Contras: "Luggage did not arrive."

Prós: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Prós: "The airline staff was great. Everyone really helpful."

Prós: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Contras: "The seat and service."

Prós: "The flight attendants were wonderful."
Contras: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Prós: "Everything, I love Lufthansa"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Contras: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Prós: "Good service."
Contras: "Nothing."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "wine"
Contras: "no screens"

Prós: "Food was good but not enough."
Contras: "Entertainment system was not working."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "Seems like they want to nickel and dime you for everything now..."

Prós: "Boarding was automated gates was easy."

Prós: "Once again, the in-flight crew was excellent."
Contras: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Prós: "There's nothing much that's positive to say about this leg of our journey."
Contras: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Prós: "The service to clients number one. I like"

Contras: "the plane was late boarding and some on board had tight connections. crew were aware but didnt let us leave first.we barely made our connection as we had to go through security in Munich. stress could have been avoided by letting us deplane first."

Contras: "Lost a whole day and a half of vacation!"

Contras: "Having to go through passport control and security a second time took too much time for the connection between flights."

Contras: "Same as above"

Prós: "Nothing good to say"
Contras: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Prós: "They’re very polite persons"
Contras: "The way they treat people"

Prós: "I believe Lufthansa does more than the majority of other airlines for economy class passengers."
Contras: "There was nothing I didn't like."

Contras: "Did not happen"

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "Luftahnsa is great. I can’t seem to get our system to recognize the two Condor is abysmal"

Prós: "Same as above."
Contras: "Same as above."

Prós: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"

Contras: "Plane was delayed forcing me to run to my connecting flight"

Prós: "Punctuality"
Contras: "No entertainment"

Contras: "Delay for one hour"

Prós: "Houve atrasos mas saídas"

Prós: "Although the departure was a little bit bumpy, the snack was tasty!"

Prós: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"

Prós: "Punctual, efficient, Lufthansa never fail to deliver."

Prós: "Very organized"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Contras: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Prós: "Fast the boarding process all in time good food"
Contras: "All was alright"

Contras: "Very long lines while checking in"

Prós: "Nice crew"
Contras: "Small leg space"

Prós: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Contras: "Food and seat comfort."

Prós: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Contras: "Movies available weren't to my taste, which isn't of great importance anyway."

Prós: "The crew was so friendly"

Prós: "The flight attendants were quite personable and engaged."

Prós: "Crew"
Contras: "Huge delay... :("

Contras: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."

Contras: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"

Prós: "The crew was amazing, the seat was comfortable"

Contras: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."

Prós: "Nothing at all."
Contras: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Prós: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Contras: "I wish there was an option of a sandwich vice sweet or pretzels."

Contras: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."

Prós: "Movie selection was good."
Contras: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

Prós: "Great service on board the plane."

Prós: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"

Contras: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."

Contras: "We had a delay of nearly two hours."

Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"

Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"

Contras: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Prós: "Short flight"
Contras: "I have to pay for food or drink"

Contras: "Not having an opportunity to serve water because it was time to prepare for landing"

Prós: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Contras: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"

Prós: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Contras: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Prós: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Prós: "crew"

Prós: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Contras: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Prós: "Short flight."
Contras: "Seat comfort was meh."

Contras: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Prós: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Contras: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Contras: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."

Prós: "got to my destination on time."
Contras: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Contras: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"

Contras: "seats too cramped"

Prós: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."

Prós: "that everything was in order - alles in ordnung, without much fuss."
Contras: "the passenegers - too much farting"

Prós: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Contras: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."

Contras: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."

Prós: "In-flight magazine was interesting."
Contras: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."

Prós: "Baggage in Riga was available the moment we got to the carousel."
Contras: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."

Prós: "Salzburg airport connection first leg flight"

Contras: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Prós: "We appreciated the upgrade to business as we are frequent travellers on Austrian; the flight attendants were very patient and kind with our children"
Contras: "Food too salty; would've liked to see English subtitles for German language movies"

Prós: "The company that not give us what lthay have to after we lost our tour at Berlin"

Contras: "Toilet was not cleaned regularly"

Prós: "It was a nice surprise that they don't charge for alcohol, even I didn't order any. Just the fact that they aren't greedy!!! Second is that the staff is really friendly, the seats are comfy... Many choices of tv and movies"
Contras: "Nothing!!! Everything was great!!! And specially the Vienna airport!!! Supper compy"

Contras: "Delayed boarding"

Prós: "Flight crew was very nice. Service of drinks was very good. Snack and main meal served too close together."
Contras: "Flight was crowded. Boarding was mediocre & disorganized. I really dislike passengers being allowed to bring suitcases as carry-on luggage. Carry-on means carry on. If you cannot carry your bag by hand for extended time or has rollers, it's not a carry-on. Carry-on is a backpack or small valise not a suitcase with rollers. Boarding of aircraft needs to improve and be expedited."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Nothing"
Contras: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Prós: "The crew was professional & friendly"
Contras: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Prós: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Prós: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Contras: "Food quality was not so good."

Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"

Prós: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Contras: "Everything was very good."

Prós: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contras: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Prós: "The crew were really helpful with people who had tight connections because of the delayed flight"
Contras: "I wish they had WiFi"

Prós: "Food provided, staff kind"
Contras: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Contras: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Prós: "The crew was amazing and the food was great."
Contras: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Prós: "I love the food"

Prós: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contras: "Seats ok, but could be more comfy"

Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Prós: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Prós: "Landing"
Contras: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Prós: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Prós: "The crew was efficient. Flight left on time. Food and wine served."
Contras: "No entertainment."

Prós: "Snooth and efficiënt with a KLM service"
Contras: "No entertainment"

Prós: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contras: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Prós: "Easy to board and easy flight."

Prós: "The entertainment options were good."

Prós: "Professional crew. Good boarding."
Contras: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Contras: "Flight was cancelled."

Prós: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contras: "Cramped seating."

Prós: "Great"
Contras: "Great"

Contras: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Prós: "Good Experience"
Contras: "Nothing much"

Prós: "Food was good and crew members were very nice"
Contras: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Contras: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Contras: "Crowded seating, wake-up for breakfast service two hours before arrival"

Prós: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contras: "Nothing"

Prós: "Airlines issue"
Contras: "Profiling certain customers"

Contras: "They stole my money"

Prós: "on time, and with snow"

Prós: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Contras: "The food was okay, not that great."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Contras: "The entertainment was quite dated and didn't have new movies etc"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "The staff was fast and curteous."
Contras: "There is not anything to complain about besides the usual discomfort of travel."

Prós: "Price"
Contras: "Klm flight has very congested seating Getting information about eticket was pain"

Prós: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Contras: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Prós: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Contras: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Prós: "The staff and crew"
Contras: "Nothing"

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "We Flew business class. Very ordinary."

Prós: "Price for seat was very good. We left 30 minutes late but arrived early."

Prós: "Crew were great and really quick through terminal 5 even though it was the school Easter holidays.."
Contras: "It was only when we got on board realised food was card only and limited to lots of sandwiches..A lighter option like the Bols salad I bought at Smith's would have been nice and could be a veggie choice. Not a big issue though just you asked what can be better."

Prós: "Punctual"
Contras: "No complimentary drinks and very tight quarters"

Prós: "Usual BA welcome"
Contras: "Luckily the plane was delayed as my incoming flight was slightly delayed and BA had booked me on flights that take 40 minutes to get between gates I had to run. From there the delay grew as seems to be typical of BA at the moment. Also by the time the trolley made it to me there was only one sandwich choice left."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "The drew were helpful"
Contras: "Sitting on the tarmac. No vegan meals."

Prós: "Cancelled"
Contras: "Cancelled"

Prós: "Nothing"

Prós: "Very professional, respectful and efficient people. I am impressed by their kindness, always smiling while talking to the passengers."

Contras: "one hour late departing"

Prós: "In spite of delay caused by luggage to be taken of the aircraft, flight arrived to a Rome on time.captain kept us well informed of the reasons for delay. Boarding was done efficiently with care for people with children and elderly passangers."

Prós: "Great!!!"

Prós: "No water without purchase"

Prós: "I liked the ability to check in online. Check in staff could be a little bit friendlier. Flight crew were fairly pleasant. Entertainment on board was excellent."
Contras: "I disliked the fact that when I tried to download my boarding pass on to my BA app, it told me there appeared to be an issue with at least one of my travelling documents when this was absolutely incorrect (was travelling with a valid British passport). I had no problems whatsoever at the airport at the check in counter. Also, the boarding gate was slightly chaotic. Most people didn't know which queue to join at the boarding gate. Some form of clear explanation when you arrive at the boarding gate would be helpful."

Prós: "Cabin crew was nice and accommodating for passengers"
Contras: "Lack of leg room"

Contras: "We were not even offered a glass of water."

Prós: "Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be."
Contras: "Nothing could have been better."

Prós: "Entertainment"
Contras: "3 hour delay"

Prós: "Standard BA flight."
Contras: "Delayed departure missed connecting flight. Had to rebook and travel via Munich to make meeting."

Contras: "The online check in didn't work. At the airport at check-in I had to wait 15 min to get a boarding pass and a seat allocated as there weren't any available as the company oversells tickets.. that's what they said to me at check in.. When boarding I was told that I needed to check-in my cabinet bag because of the crowded flight, the lady just put a label on the handle of my trolley and said to leave the bag down on my way to the plane.. Thing which of course didn't do... very bad service.. I'll keep traveling with easyJet and reconsider British airways only for a super cheap flight."

Contras: "You never gave me the opportunity to pick my seat and I was given a window seat over and back with 2 fat pigs next to me. What the hell were you thinking. You baggage personnel stole the gifts We purchased for our grandchildren in the Baltimore airport terminal baggage area. Where was TSA security?"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Contras: "Please include a complimentary tea and/or snack."

Contras: "You had to pay for everything and I do mean everything. Even a glass of water. There were no glasses unless you paid for a bottle. If I have a choice I won’t be flying British Airways again."

Prós: "No lines."
Contras: "Impossibly poor online servicing, most unsympathetic, unhelpful and ignorant check-in, sales personnel w manager to match. If you take a hard-line to sympathetic, injured, elite member that s my 91-years-old father. And fail to provide most basic information of local scheduled flights you might just leave oneworld and let up-to-task risen stars add to the alliance (instead of abusing her standing as BA does. Shame on you."

Prós: "We liked that our Renfe train from downtown Madrid took us straight to Terminal 4, same as British Airways. Service counter personnel were helpful and suggested checking in our carryon luggage for no charge. Plane was on time and comfortable for the trip to London."

Contras: "Had to pay for a cup of coffee - this is a free service in the US so was surprised when asked for a cc."

Contras: "it was delayed 2+ hours. They should have at least offered free drinks for the trouble."

Contras: "Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people."

Prós: "Very courteous attendants"
Contras: "It was all good"

Prós: "See my notes on the Chicago London leg."
Contras: "Same as the likes..."

Prós: "Late departure, no complimentary food or drink, outside boarding (no jetway bridge) in the weather...squeezed into transport bus in ALC"
Contras: "Late, hot, uncomfortable"

Contras: "Iberia airlines, operating for BA, refused to honor the tickets we had bought via Airfare .com. Would not let me fly!!!!!!! After several hours they found a way to put us on a later flight--got in late, had to stay overnight in Orlando. Don't understand!!!! Wife and I are in 70's--spent 22 hours trying to get home!!!"

Prós: "We did not go to Madrid due to BA's IT problems. Could not find an alternative flight."

Contras: "My luggage didn't make the transfer"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "Pre boarding made us 3 hrs late to sorrento Italy"

Prós: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Contras: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"

Prós: "Crew was friendly"
Contras: "pay for coffee???"

Prós: "Arrived safely at my destination."
Contras: "I was offered free tap water. No way to treat passengers."

Contras: "The old flight attendants, are entitle, rude, racist (from a flight I encountered from China to America, "One claiming Chinese are so annoying to deal with"."

Prós: "Nothing"

Contras: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"

Prós: "The staff was pleasant & helpful. Queues for boarding moved along quickly & efficiently. Overall positive experience"

Contras: "Because our flight was late arriving into London, it caused us to miss our connecting flight and needless to say, there was an overwhelming oh well attitude from the Brittash Airways workers. We should have arrived home at 6:50pm but because of all the delays we didn't arrive home until 2am and WITHOUT our luggage. I'm beyond frustrated and exhausted."

Prós: "Almost nothing, I need to finish my points after which point I will avoid BA whenever possible."
Contras: "Staff is terrible. The aircraft flew yesterday was a 27 year old Boeing 767. The seat electronics did not work at all. Light, attendance call etc... An electric cable dangling from the top. When I asked them what it was the first response was that it was to help you get off your seat. Then when I asked again I was told that it was part of the electric wiring. Never ever ever fly BA. The only few remaining icons of British nationalism."

Prós: "The crew was nice"
Contras: "The space was so limited"