Encontra voos baratos de Lisboa para Detroit

Prós: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Contras: "Cheaper baggage rates"

Prós: "Comfortable seat. Great crew!"

Contras: "They have to uptade the airplanes"

Contras: "at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)"

Prós: "I had one of the few empty seats next to me."
Contras: "The food is awful. Not enough toilets."

Contras: "Bad entertainment system"

Prós: "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Contras: "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."

Prós: "The flight felt so short, service was amazing, food was good. Great overall experience."

Prós: "Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from."
Contras: "The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip."

Prós: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Contras: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."

Prós: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Contras: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Prós: "Great movie selection"
Contras: "They need softer seats...had to stand half the time"

Contras: "The flight change the gate number immediately so I missed my flight"

Prós: "Nothing"
Contras: "Everything incl customer service at the airport"

Prós: "The cabin crew were excellent!"
Contras: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Contras: "10 hour delay in Brisbane was terrible"

Prós: "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."

Prós: "Crew was very solicitous...food was quite good.."
Contras: "Baggage was very slow in arriving. ..45-60 minutes"

Prós: "good plane and timing"
Contras: "meal was not served according to the request and no sound support from the staff"

Prós: "The crew were very friendly and attentive through out flight."

Prós: "I like flying Virgin whether Australia or Atlantic!"
Contras: "Just a little bit more leg room."

Contras: "The crew was rude."

Prós: "Excellent entertainment options, out stewardess was fantastic."
Contras: "Cramped seats."

Contras: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Prós: "Good entertainment, food and in-flight crew"
Contras: "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."

Prós: "Helpful flight attendants"
Contras: "Delay at the airport due to system down where agents had to check in everyone manually"

Prós: "Everything!"

Prós: "The Business - was The Business! Loved it."

Prós: "Hard product and food"
Contras: "Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear"

Prós: "Great seat. I did the upgrade and it was so comfortable ...good food."
Contras: "They closed the shades immediately when we took off. Creepy"

Prós: "Getting to Barbados from Manchester airport is convenient"
Contras: "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"

Prós: "Food was good, crew was nice."
Contras: "Seat was broken. Button was stuck in so I couldn't keep the seat up. Also a light was stuck in the on position for the entire flight not allowing people to sleep."

Prós: "Nothing because I was given a middle seat"
Contras: "6'4 and I get a middle seat.."

Prós: "Virgin has the nicest staff, good food, and excellent movie options. I had a great time on my flight!"

Prós: "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."

Prós: "100% best flight ever"

Prós: "The service went a mile farther. It is my favourite airlines!"

Prós: "great food and service!"
Contras: "It got a little cold in the cabin for a few hours."

Prós: "Nothing"
Contras: "Crew had poor communication, didn't seem friendly or helpful, no food given for free and no warnings fhat this was the case. Flight was delayed at takeoff And they did not accurately tell us how long the delay was"

Contras: "Everyone was delightful during the entire flight."

Contras: "Crew"

Prós: "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."

Prós: "Professional Cabin Crew Excellent "vera" entertainment"
Contras: "Chaotic boarding procedure in Cancun airport, although I accept that this is more of an issue with airport layout Removal of some of the "Virgin Atlantic" benefits such as free sports equipment will make me rethink my carrier of choice from next year. The 747 fleet is starting to feel old - when are the dream liners coming?"

Contras: "The cabin was extremely dirty, the food was awful."

Prós: "Virgin does phenomenal service; I wish delta would copy their level of service."

Prós: "The comfort of the flight and entertainment."
Contras: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."

Contras: "Cold draft at all times."

Prós: "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Contras: "The cups for water and juice were very small."

Prós: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Contras: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Prós: "Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic"
Contras: "Best flight I’ve ever had. Need to have this many people on the plane every time"

Contras: "I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket."

Prós: "All good. Very hospitable cabin crew, great service."
Contras: "Nothing."

Prós: "Lost my baggage"

Prós: "Customer service and efficiency"
Contras: "The delay because of a software glitch"

Contras: "No leg room"

Prós: "the food provided under gluten-free food"

Prós: "Great service, staff and punctuality"
Contras: "They changed the plane & seats"

Prós: "Selection of many movie choices"
Contras: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Prós: "The crew was friendly and helpful. There were multiple runs for drinks and the meal was delicious. The entertainment tablet offered good movies and tv shows."
Contras: "The lights where not lowered down to make it easy for people to rest and make it easier to fall sleep."

Prós: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Contras: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."

Prós: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"

Prós: "Excellent service!"
Contras: "The boarding control in JFK, Terminal 8 is extremely slow. It had taken about 2 hours to get in. Arrgh!"

Prós: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."

Prós: "Vistas along Mediterranean departing Nice"
Contras: "Interesting conversation with fellow passenger"

Prós: "IT WAS THE MOST ENJOYABLE BUSINESS CLASS FLIGHT I EVER HAD. THANKS FOR THE HOSPITALTY AND SERVICE."

Contras: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."

Contras: "This flight was delayed 5 and a half hours and did not arrive into Chicago until almost midnight."

Prós: "Clean and well appointed plane, enough room to get comfortable, great on-time performance."
Contras: "Only coffee served over a 3-hour flight"

Prós: "It is misleading to review this as finnair flight. Not relevant"

Prós: "Flight attendants were courteous and efficient, boarding flowed smoothly."

Prós: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."

Prós: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Contras: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."

Prós: "The crew did an excellent job definitely went beyond good service, I enjoyed the food and they came often offering drinks. It was probabky my first long flight I wasn't thirsty at all. Overall I was very happy with my trip hope thank you!"
Contras: "I got slightly cold at one point and wished the lights were I little lower but I understand why the weren't."

Prós: "The fact the plane didn't crash"
Contras: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"

Prós: "Staff was nice. Seat was standard."
Contras: "Small movie selection."

Prós: "Great flight and nice people"
Contras: "Because the flight was through british airways, extra baggage was $90 much more expensive than Finnair's prices. After paying that before departure to London I recieved an email from British Airways that stated an extra bag for both my flight to London and return flight to San Francisco had been fully paid for. At the airport I was told by British Airways employees that I would have to pay another $90 regardless of what my email said because their official prices are $90 each way not both. I showed them the confirmation I had recieved and all they could say was "that is confusing". There was very little empathy or attempt to help. As a result I was forced to leave the suitcase behind with my acquaintance in London and do an in airport shuffle of all of my belongings. The flight was great but beware emails that may not match up with online info."

Prós: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Contras: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"

Prós: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Prós: "Best price from Dallas to Barcelona, and then Madrid to Dallas."

Prós: "We got there"
Contras: "No way to get seat assignments until 4 hours before flight"

Prós: "It was a pleasant flight, easy boarding, crew friendly."

Prós: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"

Prós: "Overnight flight and not full so could stretch out."
Contras: "It really was not Finnair, it was American. When I tried checking in Finnair had no knowlege of my ticket. I had to read the fine print to find the name American Airlines. Even the woman at Finnair was not sure, and thought that it was run by Brittish Air."

Contras: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"

Prós: "It was not Finnair it was all British airways."

Prós: "Nothing"
Contras: "Flight was moved to LA. I paid more for this ticket so I did not have to fly out of LA. We were driven in uncomfortable shuttle vans. Check in and security were caiotic. Once I landed I found out no information was available to my sister who was picking me up!"

Prós: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Contras: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"

Prós: "The only thing I liked was the ice cream that was served on the flight. And the Kerry Gold butter."
Contras: "What didn't I like? I didn't like that I bought a ticket from Finnair, got emails from Finnair, for some reason couldn't check in early on the Finnair website, arrived at the airport, waited in the absurdly long check-in line for Finnair only to find out that they had no record of me and I wasn't flying Finnair. Actually, I was on an American Airlines flight."

Contras: "Long wait after boarding waiting for bus. Bus out to plane. After boarding, horrible stench of fuel fumes inside plane. Probably very unhealthy and carcinogenic."

Prós: "Arrived on time. Smooth flight."
Contras: "Nothing really."

Prós: "The food and Cava were excellent. So were the friendly staff."
Contras: "Seats slightly too small, but thankfully not as bad as American Airlines on the way over: that was horrible!"

Prós: "on time, rather efficient process, cabin crew"
Contras: "not much room in economy, ipads are not ideal"

Prós: "I thought it was a great experience although I slept through most of it. However the electronic boarding passes did not work so I had to go to the desk for a paper one. Everything else good, I will fly again with finnair."

Prós: "Entertainment system was awesome and worked very well. Crew was very nice."
Contras: "Bathrooms were very dirty. But I didn't visit them til near the end of the 10 hour flight. That would be why. Our flight took off 1.5hrs late due to plane air conditioning problems."

Prós: "It was pleasant surprise to learn that Finnair is serviced by British Airways out of the Atlanta, GA airport. The service is amazing. Having never flown Finnair or British Air, I was up for a fun new experience. British Air lived up to its great reputation."
Contras: "Everything was great. No complaints."

Contras: "A bit confusing and not sufficiently emphasized and explained. There were two sets of record finders, two sets of billing. For a while, I was wondering if I was double billed."

Contras: "Small seats and no in-seat entertainment."

Prós: "Crew was nice and helpful. Food was good."
Contras: "Tiny seats and no leg room!!!! I am not a big person."

Prós: "I finally arrived home"
Contras: "Morning direct Flight cancelled (I had already printed out boarding pass). And notified after in middle of night."

Prós: "La ponctualité."
Contras: "Variété des boissons proposées."

Contras: "The food was not as usual."

Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Contras: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Prós: "The crew"
Contras: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Prós: "Despite being a short flight, they gave food"
Contras: "Nothing. All ok"

Contras: "Flight was delayed"

Prós: "NA"
Contras: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Prós: "Tripulação boa"

Contras: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Prós: "Tripulação excelente."

Contras: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Prós: "Good crew, as usual with Air France."
Contras: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Prós: "Not being charged for my first bag of luggage"
Contras: "Nothing"

Prós: "Food and wine. Entertainment."
Contras: "Sat closer to water closet. Maybe more air freshener in there."

Contras: "Excelente aerolínea"

Prós: "The crew was excellent."
Contras: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Prós: "The cue lines per zone are a brilliant idea!"
Contras: "An explanation to passengers as to why there was a backup between the gate and the plane."

Prós: "The crew was friendly!"
Contras: "Once again no vegetarian options."

Contras: "Booked with my partner. Ended up sitting apart. Not good"

Prós: "Fantastic Crew!"
Contras: "Seats are comfortable but tight."

Contras: "Better in flight entertainment"

Contras: "My entertainment device did not work the entire flight."

Prós: "Crew was nice movie selection was good."
Contras: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Prós: "Nothing"
Contras: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Prós: "Onboard crew was friendly. Dinner was good"
Contras: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Prós: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Prós: "I liked the crew, they were professional and tried their best"
Contras: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Prós: "Only the cabin crew was good."
Contras: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "Nothing."
Contras: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Prós: "Comfort, food and service are better than average."
Contras: "When stewardess opened overhead locker, something fell on my head."

Prós: "The food, entertainment, and service. Waited for me after almost missing my flight."
Contras: "Nothing."

Prós: "All was good we didn’t feel the time 9 hours passed easily"
Contras: "Nothing special"

Prós: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Contras: "NA"

Prós: "Nice food Right in time Police and customs formalities easy"
Contras: "Poor comfort in business class No entertainment at all"

Prós: "Good boarding procedure."
Contras: "Nothing much to add for a short journey."

Prós: "The hostesses were very kind and nice"

Prós: "Very old plane with very poor screens where images was horrible"

Prós: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contras: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Prós: "Pretty decent"
Contras: "Not much"

Prós: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Prós: "The flight attendant was very nice to me. TV was very good. space was enough ."
Contras: "We had to pay for wi fi."

Prós: "The boarding process was smooth and the crew friendly. Flight ran on time."
Contras: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Prós: "Disorganised and slow"
Contras: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Prós: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Contras: "delayed flight, hot overall plane, personal TV malfunctioned a lot"

Contras: "Everything"

Contras: "Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8""

Prós: "The speed at which everything was handled."
Contras: "It was great"

Prós: "Nothing was enjoyable."
Contras: "The flight was 4 hours late to leave and American did nothing to try and remedy the situation. Unacceptable that we are this late. I missed my meetings and they won’t offer any kind of voucher for future travel. But yet we have to pay for change fees!?!? I will absolutely avoid flying American."

Prós: "It was changed from British Air to American Air, which would have been my last choice to fly with. Bad choice!!!!!"
Contras: "No American Airlines! I have trouble with them every time I have used them. Usually their plane breaks down or requires maintenance, which happened again this trip. It made use have to run from customs to the other end of the airport in 10 minutes to make the connection ."

Prós: "Flight was smooth...take off to landing"

Prós: "Nothing"
Contras: "Maybe had a flight crew on time and a plane that wasn’t 30 years old"

Contras: "Flight delayed 24 hrs"

Contras: "Tray table was dirty"

Prós: "Friendly, professional, polite, perfect."

Contras: "I purchased a WiFi pass and the WiFi did not work. Since the airplane does not have individual TV’s on each seat, it makes it for a very long flight. I also did not like that the passengers had to take a bus to the airplane and we’re shoved like sardines in a can in 95 degree weather."

Prós: "Not a thing"
Contras: "I wish these airlines would remember that people on the place are PEOPLE. After multiple delays, including one where we sat on a hot plane for over an hour, they did very little to make us comfortable. There's a reason why AA sits right next to United in terms of poor customer experiences"

Prós: "Upon learning that our flight was delayed, the flight attendants brought out snacks and water right away."
Contras: "They started a movie, then restarted the same one an hour into it. After it ended, they played a second movie and cut it off half way to show other programming. Who would bother with a movie knowing only a part of it is being shown? That is disrespectful of our time. Boarding was a mess- everyone at once, most bags put below with luggage even though most overhead compartments were empty."

Prós: "Flight to Philadelphia wasgood"

Contras: "7.5 hr flight from Lisbon to Philadelphia on a dingy old plane that looks like it hasn’t been retrofitted in close to 20 years, with no charging ports for electronics, which seems insane in this day and age, especially for such long flights. Had no in-seat entertainment systems either, and only offered news and sports on the American wi-fi service — not their usual lineup of movies and TV."

Contras: "The flight was delayed and then the airport in Philadelphia "wasn't aware" that we were coming to it took forever to get off the plane. I would have missed my next flight if they didn't wait for us. Also I couldn't check in online beforehand, which was frustrating. Also I waited in line at the British Airways desk to check in and it was a long line. When I finally got to the front I was told I had to check in at the American Airlines desk and I wish I had been told that earlier. One staff member was rude when I asked him to repeat the food options."

Prós: "Three beer and three wine selection made the flight go by quicker. Food was better than expected based on pasta or shepherd's pie options."
Contras: "Full flight with uncomfortable seats, no tv/movies at each seat. Our AA four-hour flight after this was much nicer, with in flight entertainment. What?! I haven't flown on an international flight without entertainment at each seat in 10 years... And I have flown to over 40 countries since then."

Contras: "Confusion when boarding. Uncomfortable seat. No entertainment on a international flight! What kind of person thinks that is a good idea? I thought I will be flying British Airway for the flight back home that is why I bought this whole flight ticket. If I had known it will be AA flying back, I would fun as far away as possible."

Contras: "No airline has trans Atlantic flights without personal entertainment anymore. I expect it and am super disappointed when I don’t get my movies."

Contras: "Getting baggage took an hour"

Prós: "Overall, my experience aboard America Airlines was great!"
Contras: "There was nothing not to like!"

Prós: "The crew was helpful and fast in turning plane over."
Contras: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"

Prós: "Great staff"
Contras: "Old plane, interior plastic yellowing, engine noise in rear."

Prós: "Snow ruined flight. Crew was great."
Contras: "No entertainment with this flight. Cookies good."

Prós: "Good service, great entertainment."
Contras: "Small seats, older aircraft."

Prós: "The crew was nice."
Contras: "I went to British airways to check in and the sent me to American. It was the worst aircraft I've seen for an intl flight."

Contras: "Zero in flight entertainment"

Prós: "Regular updates on delay timing"
Contras: "Landing in PHL so late we were lucky to make our connection"

Prós: "Great service. The staff was great."

Prós: "Boarding as quick and efficient. Staff were friendly and courteous"
Contras: "Nothing bad to comment on as the trip was a smooth trip"

Prós: "Unfavourable crew. Pilot was very good and detailed though."
Contras: "The smell on airplane, was not offered any water to drink."

Prós: "Excellent service. Crew was friendly and helpful. Food was great."
Contras: "Just didn't like the movies offered, but how do you please everyone? :-)"

Contras: "A few issues: 1) I was not given seat tgth with my 9 year old and was not helped in finding seats together 2) they lost my bag after I took it through customs and I'm still (a week already) waiting for it."

Prós: "Friendly staff. In-flight entertainment included."

Prós: "Da simpatia da tripulação."
Contras: "Nao consigo acreditar no aviao velho desconfortável sem televisoes individuais em um voo internacional de 7/8 horas... sendo que no voo de miami para Philadelphia havia. Pior cia que ja viagei neste aspecto."

Contras: "Too long of a layover when flying from san diego through phoenix to detroit. Need to look for improvement in scheduling to make this a trip enjoyable."

Contras: "The big delay (almost 4 hours) makes me loose my trip to Canada on the same day."

Prós: "Nice people good plane ride -- no problems."

Prós: "Food was fine."
Contras: "Plane was old and didn't include personal screens in the seats, for an 8+ hour flight it should be mandatory. Everything about the plane felt old and slightly dirty, and while flying across the Atlantic, it's slightly nerve wracking to still see cigarette disposals in the bathroom and on the seats (reminding you just how old the plane is)! The boarding process was a bit crazed, we were put on buses in no particular priority order and dropped off at the plane to all board at the same time!"

Prós: "The AA app for entertainment works well, friendly crew."
Contras: "The flight was delayed 90+ minutes, yet they didn't tell anyone until 90 minutes prior to departure. They knew of system delays and should have updated many hours before the flight but they didn't and had us all there very early waiting around doing nothing."

Prós: "Helpful attitude of crew"
Contras: "would have liked to be able to power up digital devices."

Prós: "Snacks and Beverage"
Contras: "Delays"

Prós: "Always on time and always comfortable."

Prós: "The crew is good"

Prós: "Easy direct flight from Detroit to Miami. The flight was on time, and we had no problems. The cost of the flight was approximately $180 round trip, which I thought was a good value."
Contras: "Checking a single bag costs $25 each way, which is irritating when they beg to check all the carry-ons at the gate."

Prós: "Good crew."
Contras: "The plane was delayed for two hours!"

Contras: "Only one bathroom in our section was working and by the end of the flight it was very dirty and not flushing well. uncomfortable seating space"

Prós: "Clean environment of the terminals and the speed of the shuttle."
Contras: "no comment."

Prós: "Everything was great. Slept the entire flight."

Contras: "Delayed three separate times, American Airlines employees were rude when asked why the flight kept getting delayed. Arrived 3 hours later than expected."