The food I wanted to order was not available
A entregar das maletas (equipajes) demorou 1 hora.
The whole checkin process was a diseaster! We were flying with Vueling! We had checked in on the app but still had to checkin at the desks with our 10kg hand luggage! The queue for this was 2.5 hours long, with no social distancing in the pandemic (Covid19). When we finally got to the top of the queue, our flight was closing also another queue was opened up! But if we left the queue we were in we would have ended up at the back of a different queue! This seemed pointless to be honest! What could have been done is a bag drop section of the checkin process (Like Ryanair has) it’s much more streamlined and quicker! After all this drama, we only had 15mins to make it through security snd passport control to make the flight on time! It was very stressful and very hot! I was so thirsty that I needed to buy a bottle of water at the boarding gate (to my surprise this small bottle of water was €5- a total rip off! After boarding (which was ok) we were looking forward to a nice cup of coffee on the flight as we usually do! It took the crew nearly 1.5 hours into the flight to get to our seats to serve us! The coffee was dreadful (a hotel type sachet of instant coffee costing €2.60) and a heart burn inducing Turkey, ham and cheese toastie (costing €5.50)! The horrified by the quality! Ryanair is definitely better on food quality, check-in and boarding experience and service, that’s saying something! The flight itself was grand (although lacking interaction from the pilot- which is always nice) it was a smooth flight! When it came to landing it was good but our baggage took nearly 45mins to come out onto the carousel in the terminal! And other delay! Overall I would be giving Vueling perhaps a 2 out of 5 overall! Not impressed!
Prós: "O assento nem por isso"
Contras: "Não tenho ainda uma ideia formada."
Prós: "Price was very reasonable and they allowed us a carry-on item."
Contras: "Our original flight was cancelled at the last minute. And we were lucky enough to get on a flight that fit our schedule. But it was very fortunate. We might have had larger issues. Some of the other passengers appeared to have had difficulty with their flight arrangements."
Contras: "Obrigaram eu e minha filha a pagar o despacho de duas malas de mão, tive que pagar 140 euros, que não tinha programado em gastar e ainda extraviaram uma dessas malas. Estamos indo para o hotel sem uma das malas."
Contras: "Aterrou com 1 hora de atrasado, excesso de bagagens de cabine, uma comissária de bordo mal educada."
Contras: "A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air"
Prós: "Atendimento no checkin com qualidade de informação"
Contras: "Os últimos assentos sem janelas são horríveis!"
Prós: "The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally."
Contras: "To have not flown with Norwegian"
Prós: "Crew was friendly, plane clean"
Contras: "Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon."
Prós: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Contras: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Prós: "Flight was on time"
Contras: "Extremely uncomfortable"
Prós: "Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care"
Contras: "A bit more courtesy with passengers"
Prós: "Crew was very professional and styled with poise."
Contras: "Seat recline"
Contras: "Na escala no aeroporto de Oslo tivemos de sair porque as máquinas para check in automático só permitem fazer o check in de algumas companhias."
Contras: "Didn’t take the flight"
Prós: "Trying to be the worlds worst airline. They get my vote. With totally mixed up gates many missed flight. Airline didn’t care"
Contras: "Atraso de mais de 1h. Demora no desembarque de ônibus."
Contras: "Por primeira experiência com a companhia gostei bastante do preço e atendimento . O serviço de bordo não está incluso na viagem e não houve nenhum tipo de entretenimento."
Contras: "Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!"
Contras: "There are no complimentary beverages, not even water, on the flight."
Prós: "You need to add an N/A option, we didn't eat anything"
Contras: "Worst experience I've ever had. I've been traveling for years but never experienced an airlines this unprofessional. I have received 4 emails which all said my flight had a 3 hour delay but did not notify me it will be on time until 20 minutes before departure from Barcelona. Of course, I Went to the information desk to see if they can still board me on the flight but they said no although it still didn't leave. They charged me 115 Euros a ticket but ONLY accepted cash. I was not flying alone and it didn't carry hundreds of euros with me. I had to wait hours just for the exchange to open. The crew at the information thought this was hilarious by the way, particularly the supervisor who had an extremely cheap red hair dye who refused to give me her name then put a scarf over her name tag to hide it. After I thanked the man who was helping me, she naturally yelled from across the information desk "HE SHOULDNT DO THIS!!!!" ... I said thank you? NEVER FLY THIS AIRLINES! I hope they get their act together before this airlines goes out of business!"
Prós: "Efficient boarding and departure. Clean aircraft."
Contras: "Seats are too close together. This is the first time my knees the seat ahead of me."
Contras: "Paid for priority board but there’s no priority given at the gate."
Contras: "Vueling agents gave 6 different conflicting times for the delay"
Prós: "The staff"
Contras: "After initial flight was delayed, we were refused check-in stating "the gate has closed" even though the flight was delayed for about an hour and we were there 25 min before the original set off time. We had to pay for a new ticket, which was also delayed, where boarding didn't start until about 40 min after stated time, and set off and hour after stated time."
Contras: "Arrasou muito, quase 2 hrs"
Contras: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
Contras: "The flight was 2h delay and they didn’t give any information."
Contras: "Sitting at the back of the plane meant that we were the last to be served any food and only had about 20 mins to eat anything that was left over prior to landing. They ran out of most hot food"
Prós: "crew excellent and after much discussion they performed miracles"
Contras: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."
Prós: "It was comfortable, clean and efficient."
Contras: "The crew didn’t know f they had any vegan food."
Contras: "Sitting is bad"
Contras: "A tripulação demorou a chegar, e por isso o embarque atrasou. Demoramos a decolar e chegamos com atrasos"
Prós: "Disposição e espaço dos assentos, atendimento e presteza dos funcionários."
Contras: "Faltou a oferta de água"
Prós: "The personnel was pretty nice and we arrived on time."
Contras: "I have never been on a plane that crowded, there is not an inch to breath..."
Prós: "The music in the background was a nice touch to the flight."
Contras: "Insufficient leg room my knees touched the person infronts chair and when they reclined my knees were under pressure from the recline. It wasn’t very pleasant."
Prós: "The music in the background was a nice touch to the flight."
Contras: "My recline button on the seat was broken and I was sat on the back seat so wouldn’t disturb anybody behind me, the person in front reclined and rightly so for comfort leaving me very little room. Felt a little closed in."
Prós: "Tranquilidade no voo sem turbulência"
Contras: "A comida e paga"
Prós: "Was an ok flight for a budget airline"
Contras: "I'd booked it and paid more as it was supposed to be British Airways. This was rather misleading by kayak as I booked with them via the British airways website then forward to vueling. Could have paid less if I'd chosen vueling from the options."