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Contras: "All of our luggage was lost and did not arrive in Prague"

Prós: "Nothing."
Contras: "Drops coming down from the Air condition system"

Contras: "Missed connection flight in Chicago due to a technical delay in Munich, the tank vehicle had a defect and the ground power in Chicago went out. It is now the 4 th time that we got stranded in Chicago. So Condor, Lufthansa and Chicago are getting on our shitlist......"

Prós: "crew was nice"
Contras: "our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous."

Contras: "Need air flow, seats were extremely uncomfortable, delayed flight. Munich airport staff was rude at the Business Lounge. Lied to us."

Prós: "The crew on the aircraft were polite and food was satisfying"
Contras: "The agent checking me in with my friend was awful. And the agent to collect payment for my luggage read all of my debit card information out loud several times in front of a room full of people. Outraged"

Prós: "Friendly crew provided excellent service. Has live TV for sports. I was able to watch couple EPL soccer games and the NBA playoffs. It also has 3 live camera views from the mounted cameras outside. It was really cool."
Contras: "In economy class and in the middle. has no room to even straighten out my legs. Guess they followed American airlines' lead in adding more rows to squeeze in more customers. Too bad"

Contras: "Food was horrible on Lufthansa. Boarding was also horrible. They don't board by zones and it was very haphazard and unorganized."

Prós: "The crew was kind and attentive. The food and complementary drinks were satisfactory. There were many movie and television options."
Contras: "The lady next to me got into an argument and no one intervened to defuse it. Not sure what protocol is there. The seats reclined too far into my personal space making me feel uncomfortable."

Prós: "Nice crew, good drinks."
Contras: "Would prefer a vegan sandwich option for the short flight."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "Guy beside me was always sitting to his friends."

Prós: "I have never been treated so poorly by counter people in my life!"
Contras: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"

Prós: "Smooth flight, good service, seats above average"
Contras: "Food quality has gone down"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Contras: "Flight was over an hour late and no compensation from the airlines."

Prós: "Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim."
Contras: "Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"

Prós: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Contras: "nothing wrong"

Prós: "The service on board was excellent."
Contras: "Boarding got a little bit chaotic for families with small children."

Contras: "All flights cancelled. Stuck overnight."

Prós: "The crew were friendly and helpful. This plane was bigger and had more space for our legs and our carry on bags. It was nice to be offered a free sandwich and drink. Everything was clean."
Contras: "We didn't like the sandwich and our flight was about 30 minutes late. The magazines in the seat are just shopping and not interesting."

Prós: "casual, relaxed en mass boarding. not overbooked. very accommodating attendants."
Contras: "Would have loved knowing more about the baggage weight constraints...am sure they were in your communications somewhere I just missed them & therefore also missed my bags making my connection because they had to be checked...a bummer."

Contras: "I couldn’t eat the food"

Contras: "Can’t tell you anything- missed connection"

Prós: "It’s nice that Lufthansa still gives food onboard"
Contras: "My Lufthansa flight left with 1hour delay"

Prós: "Nothing"
Contras: "Disaster customer service .. cancelled and mtssed flights"

Contras: "I didn't like the food"

Prós: "Everything went according as planned. No problem at all."
Contras: "There is nothing I didn’t like."

Contras: "Houve um atraso na saída de Munique."

Prós: "1. Good choice of movies. The entertainment recommendations by airlines were well thought of. 2. Crew and service was one of the best. They timely came and offered juice and water. 3. We were well informed when flight had to make few rounds in the air before landing."

Contras: "Flight delays,...."

Prós: "Special thank you to Mike from bussness class and others (sorry I don't have your names) to help me with oxygen. They make me feel good and super nice."

Contras: "Had difficulty walking up and down stairs to plane."

Prós: "I always enjoy flights on Lufthansa. Very professional and nice crews."
Contras: "More movie options would be good."

Prós: "The downstairs lavatories are genius!"
Contras: "Nothing!"

Prós: "Houve atrasos mas saídas"

Prós: "Movie choices"
Contras: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"

Prós: "Again lufthansa crew one of the best out there thank you"
Contras: "No entertainment but I understand why short flight"

Prós: "crew, food, seat location, service."
Contras: "Entertainment selections were limited."

Prós: "Everything"
Contras: "Waste 3 hours in connecting flight."

Prós: "having the TV with lots of choices"
Contras: "There were screaming ( not just crying...but SCREAMING at a shrill pitch) for the entire 10 hour flight. I was never so ready to get off of a plane in my life. The staff tried to appease the many different situations as best they could, but they got wore out before the end of the the flight. There were people not sitting in their assigned seats, so mealtime was totally boggled and some got fed a full hour before the rest us is on the tail end of the serving. The last meal ( after I FINALLY got food, we had turbulence, so they stopped serving drinks to go with the meal, and no one ever came back and continued where they left off, so I ate my meal without a drink. I don't blame the airline because it was the many children in that section that made it absolutely miserable for everyone on board, but it was the worst flight I have ever taken...hands down."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "movies, food and drinks."

Prós: "The flat bed seats in business are great. Be sure to get aisles seats in the middle so no one has to crawl over you to get out of their seat."